The customer service is always amazing! Tyler and christian are especially welcoming and friendly to all customers! Food was great and the Bahama mama is the best smoothie! -Max Taylor read more

I've never had such horrible service Bethany, who I ordered my smoothie from was not only dismissive, but unhygienic as she made my smoothie. I will never go there again. read more

Employees were so friendly and the Chia Oatmeal Pudding it's amazing. Will attach their food menu sign too read more

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I came here because I had a T-Mobile Tuesday deal for a free smoothie with the purchase of $5 or more. I never really thought to come here for my lunch break but I decided to try it since I had an offer. It was actually really good! The smoothie I ordered was the Bahama Mama which has strawberries, pineapples, and coconut. It was really yummy but I must warn you, it was a big size. I ended up ordering a Caribbean jerk chicken wrap. This was also really tasty and had a little kick to it. I overall enjoyed this experience. It was very quick to get my food. The workers were really nice and the restaurant was very clean and tidy. I would totally come back. read more

Popped in here after going to Perspire sauna to refuel. Service was quick and the smoothie was yum, so was the wrap. In the middle of eating my food i look over and to my left was a cockroach crawling on the walls. I immediately stopped eating and threw all my food away and left. This is gross, please keep your places clean with all the sugar and food you have out. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Lake Mary, Florida

It's kind of surprising that a smoothie place would have good food, but they do. The other thing I like is the people who work there are so friendly and conscientious. It is a wonderful little place to grab a bite to eat and a smoothie. All the smoothies are very good. I enjoyed the wraps and this last time had the buffalo chicken wrap. I especially like the fact that the chicken was Grilled and not fried. read more

I love tropical smoothie Cafe. There's plenty of options for smoothies and sandwiches, and this location is pretty big. This location has plenty of high top seating, along with low tops outside of the restaurant. This shop had friendly staff and even had some jokes with the cashier. I ordered the Cali chicken club flat bread since they had a combo of avocado and bacon. It came with a side of slaw or a bag of chips, and since I'm not a big fan of slaw, I got a bag of Sun Chips Harvest Cheddar (best flavor ever), and I washed it down with a blueberry bliss shake which was; blueberry, strawberry and banana. The shake was good, but the blueberry flavor took over everything else. You wouldn't think strawberry or banana was in it. I advise if anyone is a fan of Tropical smoothie food and smoothies, download the app and order your food in advance so you won't have to wait. read more

Tropical Smoothie Cafe - Cali chicken club flat bread, with a bag of sun Chips and blueberry bliss smoothie - Juice Bars & Smoothies Near Me - Lake Mary, Florida

Two strikes and you're out! A Couple months ago we ordered sandwiches delivered and one of them came with literally green MOLD on the bread. LOTS! They made us wait almost 2 weeks to get a refund for our moldy meal. This week they are promoting free delivery and since I am in a wheelchair with a broken ankle I decided to give them another chance. We ordered 3 sandwiches and 4 smoothies. $42.00!!! It was the smoothies we were excited about. We opted for the contactless delivery. I have my daughter run out to meet the Door Dash Driver and receive the product but he left and sure enough there was NO smoothies. Call the restaurant and tell us WE have to pick them up. They said the SMOOTHIES were there. And it was the drivers fault because they have a contract with door dash and it's their responsibility. However we ordered this through the Tropical Smoothie Restaurant website. DoorDash has no record of it because we ordered it directly from the restaurant. Neither entity would take responsibility. Neither entity would deliver the smoothies. The restaurant basically said sorry. If you want to come and get them that's fine but TS was going to do anything else for us. Tropical smoothie was completely unapologetic. Completely unsympathetic and of no help at all. The cowardly manager on duty Ryan wouldn't even come to the phone. He sent all the messages through staff person Caryme. Ultimately they told us we have to file a complaint via email with the receipt. So they have our money and we only have a receipt with their name on it but no smoothies or service. Theft? Do with this what you may. I just think that after two negative experiences and such an unapologetic reaction that they deserved a little attention. Follow up: finally got the local manager to say he would submit a refund request. I have to follow up in five days with my credit card company. Check out the photo of his response. Still completely unapologetic. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Lake Mary, Florida

I'm kind of torn in this visit tonight because the food was tasty but the staff was not really friendly, the floors had puddles all over (it had been mopped but there were literal puddles all around) and the trash was overflowing. The place was empty when we walked in. The person working the food counter didn't greet us, didn't offer to help, just kind of stared at us after a while. Both of the people that delivered our food and smoothie did not say anything or even smile when we thanked them. We ordered a chicken caprese sandwich and a smoked grilled cheese sandwich. Both were tasty! I really liked the kale and apple slaw as well. My son's smoothie (Paradise Point) was also very good. Maybe we'll just take it to go next time. read more

I eat here at least once a week for lunch, its close by, convenient and the staff is super friendly and very quick to provide your order. I never had a mistake when I've ordered and It's always fresh tasting. The location is clean and well organized, even though it can tight when it's a little busy, i always manage to find a seat and enjoy. They offer tables outside allowing some fresh air on my lunch break. Best thing is Tropical smoothie has more than just smoothies. They offer sandwiches and flatbread wraps, the chicken pesto being my favorite along with their kale-apple slaw which i haven't found anywhere else. Meal for one without a smoothie is around $7.00 for me. Go Back? It may be lunch today... read more

Tropical Smoothie Cafe - Chicken capris with kale slaw - Juice Bars & Smoothies Near Me - Lake Mary, Florida

I love this smoothie place, I just wish they had one in Sanford! I'm extremely surprised I haven't written a review yet because I visit at least once a month! What I usually order is their Superfood Smoothie Health Nut (Blueberries, mango, banana, and almonds). You have a choice of protein and so I usually order Pea Protein because I no longer eat meat. Back in the day, when I ate chicken, I used to order from their food menu. Their sandwiches were really good but they offer now a hummus and veggie option. They even have a breakfast menu which is something I haven't tried yet. The reason for my 4 star rating is because they need to offer more vegetarian and at least one seafood option. I mean, this is Tropical Smoothie Cafe, right? I love the choices of proteins to add in shakes. It's time to maybe switch things up a bit by adding other vegan or pescatarian options. Other than that, customer service was good. read more

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Yikes. If you want a healthy smoothie, don't go here. Look up the nutritional info for the Açaí Berry Blast. 102g of sugar. Every drink comes with at least 2 ounces of sugar. This translates to around 56 grams of sugar. Your sugar intake should be max 36 grams for men, and 24 for women. A smoothie company shouldn't be this unhealthy. Stay away. read more

Refused me service due to being "closed" , however they weren't closed per the hours on the door, website & app til 9 pm. UNACCEPTABLE.

Got lunch/dinner and it was a great pick! I tried the Chicken Pesto Flat bread for the first time and it was super delicious. The chicken was nice and juicy, a lil mild on the seasoning ,but the pesto came through like a champ! The tomato added some freshness. Will definitely order this again! Added a smoothie for $3.99...Bahama Mama, my fav! Thanks guys for an awesome lunch that gave me some energy for the rest of my long work day! read more

Tropical Smoothie Cafe - Chicken Pesto!!! - Juice Bars & Smoothies Near Me - Lake Mary, Florida

Have been to this location a handful of times now, most recently today with an online order. It can get a little busy here around lunch time so I order ahead online (you can choose to have it ready asap or at a scheduled time) and they put it on a shelf right at the front door next to the straws. I've done online ordering at a scheduled time two times now and both were ready for me when I got there! Staff has always been friendly, inside is clean, good variety of smoothies or you can add supplements/other items to smoothies already on their menu. I get the same thing pretty much every time, because I'm a calorie counter and their detox smoothie is the bommmmb. It's 180 calories and SO good. Has spinach, kale, mango, pineapple, banana, and ginger. They also have sandwiches and quesadillas, salads, wraps. This location is in a large shopping center near The Fresh Market, Ross, Sally's, etc. so they all share a very large parking lot. Tip: online order a smoothie on a Tuesday, pick it up and then walk in to Fresh Market next door and get their 2.99/lb Tuesday chicken breast special! read more

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Disgusting. Ordered a smoothie and added peanut butter to it. Tasted like water. My coworker also got something that was totally different. She states her tasted just like water. Could not taste peanut butter or fruits or anything. Tastes like chopped ice water that looked pink. Just go to planet smoothie where they care and actually put real fruit and real ingredients in their smoothies. read more

Busy upon arrival, but staff was getting through it as best as possible. The exception was one staff member who obviously didn't want to be there. Was slovenly in her appearance, had a horrible attitude and was rude to the point of my wanting to say ask for a manager, but that is not something I do. The other staffers were so helpful that i chose to concentrate on them instead. It's usually a good store that handles crowds extremely well, and they should be commended accordingly. Shame that one person could potentially offset the efforts of the others... read more

I have tried a few of the smoothie and one of the wraps and I'm very pleased with the taste and value of what's offered here. I tried the Jamaican jerk chicken wrap and wasn't expecting anything special from a smoothie place. To my surprise it was actually pretty good. I've been to this place 3 times now. Some of the other reviews express a subpar experience from the staff. I haven't experience that in my visits to this location. They are attentive and finish my orders in a reasonable time. Whenever I'm on this side of town I make sure to stop by. read more

Tropical Smoothie Cafe - Jamaican Jerk Chicken Wrap - Juice Bars & Smoothies Near Me - Lake Mary, Florida

I enjoyed my meal at this location, but im leaving this review because of the cashier Kaylee(i think her name was), she was kind and treated us with great customer service. she has alopecia universalis, just like my sister and it was so awesome to see a confident and cool person who goes through the same day to day struggles as someone i am close with completely rock it! the customer service industry is tough, but she was awesome! read more

I've been feeling under the weather so I decided to get a smoothie to cool down my sore throats and maybe some extra Vitamin C. The staff person recommended a sweeter (always my preference) Vitamin c heavy smoothie and suggested that I could also get an extra shot of Vitamin C . The smoothie was great. While there I also eyed the wraps and asked the staff person if the Thai peanut wrap was spicy. "Not really" she said, which I was going to follow up on until she said "it's more of a sweet peanut". Given that Thai peanut can go into either of these directions I felt reassured. Got my food relatively quickly, and headed back to the office. Let's just say that the wrap was definitely not the sweet version but more the spicy option. Which is fine if you like that, and it doesn't give you heart burn and you're not already sick given all these factors I only took the one bite and then called it quits. Which is pretty sad because I wasted about $8. Oh well ... I understand that individual differences in spice preference exist, but it would have been nice if they just said it does have a little bit of heat, which would have been enough for me to pick something else or maybe not buy food in the first place. read more

This is the best trop smoothie location I have been to. The staff is efficient & friendly! Avery (the gentleman who took my order and ensured it was correct and timely) was so happy to be there helping people on a Wednesday morning during the busy lunch hustle & bustle. Great service and highly recommend this location read more

This was the dirtiest tropical smoothie cafe I've been in. Floor filthy ,employee uniforms filthy,cashier does not change gloves in between ringing up customers. I had to say a prayer before eating my sandwich. read more

The manager Ricky did a great job working with me to provide a quality lunch to our cheer team. He even made sure the smoothies were kept in good condition when we were late to pick them up. Wonderful customer service, highly recommend!! read more

It pains me to give any review 1 star, but my experience here was pretty terrible. The guy in front of me in line was allowed to chat about non food/smoothie related topics for 5 minutes. Then the girl who was supposed to take the order was upset about something and left someone else to handle everything. One person was in charge of making all the food in one tiny oven. It took so long to receive my food that I almost had to ask for it to go to get back to work in time from my lunch break. Even with a coupon my smoothie and tiny little flatbread sandwich was $8. The chicken in the sandwich ws dried out and flavorless. For the terrible service and the poor quality of food AND the price, I will definitely not be returning to spend any more of my money there! read more

Yummy. Turkey Dijon apple sandwich is my fav. Cashier Imalai was super friendly. Guy prepping food was cute so that helps too!

Amazing. Fast and great customer service . The Kissimmee loop tropical smoothie is so horrible and this one compared to that Ike is so amazing !!! So happy to be back in lake Mary to be able to enjoy tropical smoothie again . read more

I frequent this location at least 3-4x a week because it is near my house. One of the managers Lexi is so professional and goes above and beyond every time I come into this location. She remembers my order and banana allergy and even double checks to make sure my smoothie is correct if someone else makes it. Overall I think this location does a great job. They can get pretty busy but the staff handles the line quickly, of course there may be an occasional order mix up or mistake but we're human, things happen. read more

Ordered a buffalo chicken wrap meal online for a curbside pickup yesterday. When I arrived, there was no signage on where to park so that they know you arrived. Parked in the parking lot and went inside to be told that my order is being prepared. The place started to get packed so I told the cashier that I'll be waiting outside as I wanted to keep social distance from so many people. After waiting 15min from the time my order was suppose to be ready, I go inside and ask about my order again. Was told it's being prepared as we speak, meanwhile other people that arrived after me were getting their meals and leaving. Ok....I'm waiting 10 more minutes and decided to tell her I need to cancel my order if it's not ready as I need to be at work in 10min. (Lunchtime down the drain) so she checks and it's ready. Gives me the order and I leave in a rush only to find out they gave me a buffalo chicken salad when I ordered a warp. At this point I have 5min to eat my meal before I have to clock in. I'm looking for silverware. None. So I didn't get a lunch because I had to go back to work. Never again. This location needs structure with its online orders, and directing people on where to stand with social distancing and how many people are allowed inside at a time. read more

I want to give Tropical Smoothie 5 stars as I have been coming here for several years. They have one of the best Chicken Salad sandwiches around. It is one of my guilty pleasures. So why only 2 stars? When I started going there, the staff they had was fantastic. Each and Every one of them. It did not matter who was there, the consistency and quality of the product delivered was there. I would go in and they knew my order before I got to the register. I guess a year or so ago, they had some sort of management change and all of these employees were gone. Not one or two, ALL of them. Disappointing, but not the end of the world, I mean we are just talking about a smoothie, right? Wrong! It became an absolute crap shoot whether my smoothie was any good or not. I get some of it. New employees, learning the ropes. I gave it a few months but it just got worse. I do not joke when I say that I had to have my smoothie remade at at least 50% of the time. So I stopped going. My kids had grown to love them as well and over the past 6-9 months I kept getting, "Dad, lets go to TSC!" and I would say NO. Well, this past weekend, the old cravings came back and we all went in for a lunch smoothie and chicken salad sandwich. The sandwich was just ok, same good salad but smaller portions and smaller bread (This could very well be a memory issue for me, so take it with a grain of salt). The prevailing method when the smoothies get clogged in the blender is to add more water. Well just like before I stopped going, I get a blueberry/banana smoothie that looks pale ( you can tell when its been watered down) and tastes like ice. So, I stared angrily at the staff, sulked, sucked on my bland smoothie and ate my sandwich. I am done again. I am a sucker for the 2nd, 3rd, 4th,... chances, so we shall see what the future holds. PS... My kids get chocolate smoothies and never complain, so it appears to be my issue. read more

Its conflicting because this place has great food and smoothies. But it is filthy. Looks like they never sweep or mop the floors. The staff isnt friendly either. They dont care about customer service at all. I dont come here as much as I used to... read more

Fantastic menu with great smoothies. I love come by during my lunch break. My son and I like to drink the smoothies really fast and feel our brains freeze up. Lots of fun for bonding with your kids. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Lake Mary, Florida

Feb 23, 2018 was the first time I visited this place. I always wondered what the food and smoothies were like. I must say, I was not disappointed. The staff members were nice and helpful, as well as cute. The smoothie she made was quick, healthy, and delicious. It was a Heath Nut Smoothie with Whey protein. I absolutely loved the design of their cafe. It's bathroom was nice neat and clean. The floors were clean. The air was colorfully filled with the smell of fresh produce which was very soothing to the nose. It was clear of as to where to stand or wait in line. I was the only person there which made it that more pleasant. I felt as if I was treated like a celebrity. Every time our eyes met, a smile was shared. I call that expert customer service that tip-worthy and that is what I gave them. read more

Probably the worst experience I've ever had a Tropical Smoothie, though it still isn't as bad as the service at some other fast food restaurants. My car was being fixed at the Tires Plus around the corner, so I decided to walk over and get something to eat. The store was very crowded, but I ordered a Hawaiian Breeze smoothie, a Buffalo Chicken Wrap, and Baked Cheddar and Sour Cream chips. Immediately I was given Cheddar Harvest chips (honest mistake - they both have "cheddar" in the name) which I swapped back out for the chips I preferred. This is where it got bad. I waited about fifteen minutes before I got my wrap (all four girls were on the wrap station so I'm not sure why it took so long for everyone to get their food), which was pretty good - overall, I wish the chicken was warmer and less soggy.* Mind you, I got a Buffalo Chicken Wrap, which is spicy and I don't have a drink yet. While I was sitting and eating, I took in exactly how dirty the floors were and how much splatter was on the glass plate that separates the area where they prepare the smoothies and where guests eat. I didn't think anything of it since it was lunch time and the store was a little busy.* About twenty minutes after I finished my wrap I went back up to the counter to tell the girl that they forgot to make my smoothie (no one wears name tags at this TSC so I don't know what their names were). She put a blender next in line and told the girls making the smoothies (two of the girls finally realized that TSC also serves smoothies) that I had been waiting a long time to get my smoothie so they needed to make it next. There is clearly a lot of hostility between the employees at this TSC because they were all arguing the entire time, blaming each other for stupid things, and the two girls completely ignored the girl on the register.* Finally, another girl came out from the back and asked if I was waiting on something. I explained once again that it had been about thirty minutes since I ordered my meal and I still had not received my smoothie, so we went through the process again where the two girls at the smoothie station ignored the girls on the register.* At long last I received a smoothie, which I took a sip of and realized was not mine but the woman's who was standing next to me. The girl at the smoothie station tried to give it to the other woman who was also waiting but we both stopped her and asked her to make another one, which she had an attitude about.* About five minutes later I received yet another smoothie which I was asked to give back since it was ONCE AGAIN the wrong one. I ended up getting a refund and the right smoothie after about forty-five minutes of waiting with the spiciest of tastes in my mouth. The girls on the register apologized and they were kind to the guests. * My overall advice for this TSC is to hire a manager or a supervisor. None of these things would have been an issue if there was a decent manager or supervisor watching the employees to make sure everyone was where they needed to be and doing what they needed to be doing. Don't get me wrong, TSC smoothies are God's gift to the human race, but forty-five minutes for any smoothie is thirty minutes (at the most) too long! read more

Great place if you like to watch your food be made by disgruntled employees. I literally cancelled my order because I couldn't stand watching the employee making salads and wraps huff and puff and curse under his breath every time someone ordered something he had to make. I have had better prices and better tasting food with better service so there is no reason for me to ever go back to that place. read more

This is my family's favorite place to get smoothies, and there are six of us. We think the smoothies have more flavor, less watered down, and are less sugary than S. King or Planet. However, they do add sugar, so if you don't want it in your smoothie you will have to ask them to make it without sugar. We also love their food. It is a great place to grab a quick bite. They have recently changed their menu, but you can still get everything they had on the old menu if you request it. Great alternative to all the typical fast food joints in the area. read more

Employee behind counter inconsiderately took the order of a person who just walked in, despite my being there and waiting to order. So I just walked out and went to Panera instead. Owner needs to train their staff better. read more

Absolutely love this place. Marley was super helpful recommending the perfect smoothie for me. The new Cuban sandwich is so good! Their food is always fresh. read more

Come on management fix this place! So sad! The staff are miserable and out of it! We showed up in the middle of a Saturday and NO OTHER CUSTOMER was there, there were THREE staff members and it took them over TEN MINUTES just to acknowledge us and that life was happening and take our order!! We almost walked out the door! We will never return but hopefully you can fix the experience for others! read more

Every time I come here, they forget my order and the service is slow. Last time I was in, people who placed their orders after me were getting served and I had to wait 20 minutes for my order- while the cashier was standing in the front of the lobby texting. I don't have many options to go to for lunch, but this location will not be on my list in the near future. read more

TERRIBLE service. Nobody acknowledges you when you walk in. You are ignored until these kids are done doing what they're doing....could be 5 mins or longer. This has happened both times ive been there. Walked out today. Never going back. read more