Each time I have been here the place has been very clean. The staff has been friendly and the service was always quick even when there was a long line. Customer service is such an important thing to me. I will continue to return here when I want a smoothie because of those 2 things. Their prices are the same as all tropical smoothies but this location is different since staff is very nice and the establishment is clean. read more

I was refused entry without a mask - it's unfortunate that employees were not informed of the option of masks with a mask and having a health condition. We were told to place an order outside as if I was a diseased peasant. How come the tropical smoothie in the mall allowed a herd of people with and without masks to stand and order? It's a shame , I was a frequent paying customer. ------ received my order and it as wrong. So okay. read more

Server Gracie G displayed great costumer service skills and exceptional patience when I was ordering. This young lady not only gave great recommendations for what I described to like, (The Mango Magic was amazing) she also explained her own tastes which helped me greatly in choosing. I tipped her $5 dollars for her exceptional help, in which i saw she shared evenly with her coworkers. Overall, I believe this young lady was of great help and should receive a corresponding raise for her phenomenal assistance and superb work ethic going above and beyond for her costumers. read more

Quality of food is ok. Portions are usually smaller than most other Tropical Smoothie Cafes. Container for premium side was punched up more than normal seemingly in an attempt to reduce volume while appearing to be full. read more

Order from here a lot, and was disappointed. The young guy that made the order didn't do great as the owners, this isn't the first time my smoothie wasn't good when he made it. Both smoothies were icy, loose and taste all the fruit in chunks. This needs to be addressed. Thanks! read more

the service was amazing I was served by an amazing employee Gracie G and her customer service was incredible she greeted us with a smile and was very nice and well trained and the smoothie was one of the best smoothies I have ever had in my entire life read more

Military discount only through the week - not on weekends or even Veterans Day (today). Asked for bottled water and got water not cooled sitting in a tub- because no one put ice in it today. Nice. read more

New means clean! Modern tropical smoothie with friendly and quick service. Bar-esque seating is a nice addition. Minimalistic. No complaints! read more

Tropical Smoothie Cafe - Modern, simplistic and clean interior. Cute bar area. - Juice Bars & Smoothies Near Me - Yorktown, Virginia

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Be careful when paying. They automatically add the tip without your consent on your credit card unless you ask them NOT to(this is at all locations). The fruit is not as fresh as it should be. They add too much ice and not enough fruit. I always ask to leave out the extra sugar. The staff is not friendly. read more

Finally opened up. Was on a mission to get my pedicure, stopped in for a smoothie for the kiddo. Texted hubbs, placed his order for the Sunny smoothie. I have spare Malibu Rum at home, grabbed a Bahama Mama. Kiddo ordered the Peach. She had a sip of mine sans the alcohol & loved it. Grabbed a menu, no prices listed. When we don't have dinner, we have another option nearby. Busy place, friendly staff. read more

Tropical Smoothie Cafe - menu - Juice Bars & Smoothies Near Me - Yorktown, Virginia

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Great lunch stop on our way to OBX. Tasty wraps and very nice smoothies. Worth a stop. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Yorktown, Virginia

I've been there several times & generally am pleased with the product & service. There've been a few hiccups but nothing consistent. Love their app & special offers. Wish they offered a smaller size, like 12-16 oz..... I'd try more flavors. read more

I love coming to this store so much. always clean. pleasant employees. All staff wearing their masks. food is always so tasty and staff always recommend me something new each time read more

Love this place. Very clean and fast!! Recommend this place, also it gives you the option to make food vegan or vegetarian. Employees are nice too. read more

I ordered four of the kids strawberry-like smoothies and they hit the spot! I had three kids along and then one for me. I didn't want anything bigger before dinner at 4:30 p.m. They said next time they would split any regular size smoothie into two cups so we will try that next time. The staff was very friendly and they brought our drinks out to our car. We will definitely be back! read more

This is a good spot to go to if you have time. The local military of the Yorktown area comes here a lot so don't he surprised if you see tons of uniforms during lunch time. However, one thing to take note is to order ahead of time if you're going for lunch. Call or use their app because the majority of my lunch hour was spent waiting for my food to be ready even though it was just a hummus wrap. Part of the issue that day was they had 1 person doing smoothies and 1 doing food. There was no 3rd person helping out and as a result I waited around 20 minutes to get my hummus wrap. Unsat! read more

I absolutely love this place!! They're always friendly and have amazing food and drinks. My son is very picky and they always give him great advice on what options they can do to make him a great drink. When we're in the area we always stop in to grab a smoothie, they're worth trying. The staff is always super friendly and always have a smile on their faces. read more

Great service! Good food for a solid price. We had the jerk chicken bowl and avacolado! And everyone loved it. We will surely stop by again.

I still have not received a refund or follow up on this issue . I have called the store and corporate .

Stopped for a quick bite and it was a good place to eat! Friendly staff that was quick with taking our order and bringing us the food. It sure was good food for a good price. The space is slightly new so it's nice, clean and bright. I had the turkey bacon ranch sandwich and also the sunrise sunset smoothie. It was delicious. This place is highly recommended! read more

Came here in the morning trying to take advantage of their happy hour from 6 to 9 in the a.m. I made my order a little before 9 and they would not take Samsung or Apple pay. I would say, " get up with the rest of the western world." I went back to my car to get my credit card when I went back to pay the girl had left the cashier register and a guy came up and asked me what my order was he then proceeded to charge me for the full price cuz it was now after 9. After asking me to spell my name Genie the girl finally came up and started again my order. I came here for fast efficient service. The girl went back to cutting lettuce in the back and then the guy told me sorry he was called in unexpectedly and he's not quite awake. He then proceeded to finish my order and I guess that was his warning for what he was about to do. He then took forever and a day to make my smoothie I finally got my smoothie and headed out of there only to find out that there was green bitter-tasting tasting bananas in the smoothie. total upset read more

I came in to purchase a new smoothie that they had advertised and the person on waited on me got an attitude because I asked if the peanut butter was vegan. She yea, its in a jar. Then, we get the smoothie and it taste like a plant. I asked can she re-make the smoothie because it was really bad and I didn't want to pay for something I cant drink. She said NO! Then, I asked to speak with the manager-she comes out and says NO, I again asked please could you re-make it nicely, and she said I will only do it this time, I stated well, with this treatment I have no plans to return here. She said smiling, that's fine. Then, went into the back with the cashier that took our order and began to talk about me where I could here them. I would never go to this place again. Poor customer service with the employees and management. And, the smoothies are not even good. I say if you want them, try to visit another one in another city, not Yorktown. read more