My mother loves IHOP, but I've never really been a fan--especially because I'm a pancake lover who prefers them thin, not thick and fluffy like IHOP's. But I took her to the location on Warwick Blvd in Denbigh for a treat. We both ordered the 55+ menu: Her meal was $7.99 for scrambled eggs with cheese, hash browns, toast, and sausage. But then it was 99¢ extra for cheese, almost $5 for two extra sausage links, and $3.50 for a coffee. My meal was the 55+ French toast (supposed to come with sausage), but they charged me $1.99 for sausage anyway. I also ordered two eggs with cheese on the side--another $5. And my coffee? $3.50 too. I ordered three pancakes with strawberries for my nephew to take home--about $10.50. All in all, the meal came out to about $52 before the tip. Now you tell me--how does a $7.99 and $9.99 meal, plus one pancake meal with 3 pancakes with sauce, turn into $52? Most wait staff will recommend a better deal but I didn't know that they had a $6 or $7 special with everything I wanted and couldn't see good as I didn't have my glasses with me. My mom even warned me beforehand that IHOP "nickels and dimes you" with all the add-ons--and she was not wrong. Yes, the food was good. But it was not $52 good. Not for breakfast. Not for two. So I let her know--next time we're going Tommy's, Byrd's, or somewhere local. Other folks can take her to IHOP, but it won't be me anymore. read more

See all

Rose is an excellent server. Very attentive and quick service. Quick to make things right if they are not.

I waited over 30 mins for a togo order that the app said was ready and on the way to my car. I called to see what the hold up was and the person asked if i could come in to get it even though it was a carside order. I'm like, umm i booked carside for a reason. He said he couldn't leave his post and i made a deal out of it so 5 mins later a manager brought my food out. Food was hot and good but i was annoyed with the process. Carside orders should never have to come inside due to short staffing. That's y'all problem not mine. And had i never called, i wouldn't never got my order. Dude said he was waiting on me to come in and get it. Done with this location. read more

The omelettes were perfect, the staff were perfect, and this is now our official favorite IHOP !

Just returned home from having dinner at this I HOP. They rec'd one star because there were no "zero" stars. Meal was OK. What put me off was a member of the kitchen staff with his pants at "half mast". This may be fashionable in some circles, but I don't go out to see another man's underwear, AND there was a long loogie hanging from the urinal in the mens' room. The water faucet in the kitchen was still spewing water, just like last year. What an un appetizing dump. Worst place in Newport News!, downright un-sanitary! Their staff is obviously poorly recruited, poorly trained and poorly motivated! read more

Came by here with my little family and the service was great. Clean environment, food was delicious. Over all a great experience. read more

IHOP - Pesto Veggie Eggwhite Omelette - Breakfast & Brunch Near Me - Newport News, Virginia

Just terrible location the energy the vibe everything it's roaches and rats in this location I know because I have family that still works but her as as person is very sneaky so I sit and watch on occasion and just see how she talked and treats her workers and it's terrible plus I eat here on occasion and the food is okay but trust me the General Manager Ms Evelyn Just casually walks around with a attitude just rude and nasty and has been coughing on and off last couple of months and sound terrible plus she is money hungry so NOBODY at this location had anything good to say about her besides good morning she is very sneaky and untrustworthy anyway guys pictures and videos will be dropping on the 23rd of September if things don't change treat your workers how they treat you and I come with facts ... have a great day read more

4.3/5 stars. My husband and I have been to this location twice. This is by far the cleanest IHOP I've ever been to. The staff seem well trained and both of our waiters gave us good service. The food is as good as any chain restaurant provides. What matters most is the food came out warm and in a timely manner. The bathroom could use a deep cleaning, but wasn't terribly dirty and didn't take away from the dining experience. We would come back again. read more

We came in on Sunday and Ices & Shawn were great and took care of our hunger needs. Had great persona & friendly and she suggested the new fruit drink it was fabulous. Keep it up & thank you again ! read more

IHOP - Breakfast & Brunch Near Me - Newport News, Virginia

This location is hand down the best I have been to in VA since visited. Jefferson location is always so crowded, food always takes forever to come & this location makes it definitely worth the drive every time. Off the back, went on a Sunday morning pulled up & the parking lot wasn't full. Service was good, staff was friendly, and the food was nice hot & fresh. I ordered steak tips w/ egg whites & oreo packages. The food came out within 15-20 minutes nice & hot and everything was correct. Even though this is a "basic" breakfast restaurant the food tasted fresh, got & well seasoned. Definitely would recommend this location, if you are in the area. read more

See all

The IHOP Pancakes were Amazing & bussing! The eggs were plain but still Good The bacon was Tasty. 5 Stars For the Breakfast Meal! read more

Decided to try this location because out of all ihops in the area it had the highest star rating. The surroundings were nice and quiet and the tables were clean. But... the catch lol the server didn't care about anything we needed. My fiancé and I had asked for a half sweet, half unsweet tea. Only to end up receiving half tea/half lemonade... WHEN DID I SAY LEMONADE. We hadn't seen him so I had to call someone else's attention and was told the server would be told the correct drinks. He came back without drinks and said "unsweet tea?" ‍ I replied with what we wanted. He came back with the correct drinks and I saw an AirPod in his ear. Instantly knew this wasn't going to be a pleasant outing. We ordered and I really thought that anything else couldn't go wrong. My fiancé ordered the big steak omelette(no customization) and I ordered a BELGIAN WAFFLE combo(2 eggs scrambled with cheese, hash-browns, choice of 2 sausage or 2 bacon. I asked for bacon and then a side of 2 sausage because I wanted both). Saw him one time before our food finally came out (drinks were low) and he said the food would be out in a moment. My fiancé got his meal piping hot. My meal was of course room temp and WRONG. I got served pancakes, 1 egg no cheese, 1 sausage link and 1 bacon piece. I looked at this meal like my whole life had been a lie. No way was I paying $15 for something I didn't order. I told him what it was supposed to be and he came back 5 times 3 times each with a plate of food ‍ first plate was 2 bacon, second was 2 sausage and the third plate was 2 eggs with cheese. Mind you each arrival was 3+ minutes apart. Was I supposed to just let the food in front of me get cold while I wait for the rest?? Honestly I guess I could've because the food was already room temp when it came out. (I only needed one more sausage one more bacon and one more egg.) He brought back double so I ended up with more food than I could even eat but felt like I had to eat it or else I wasn't valid to complain. After he brought the last plate he put the check on the table and we never saw him again. We needed refills. But I decided I didn't even want to be in the building anymore. So now we needed drinks to go and a box. Waited hoping we could spot him. No luck. My fiancé had to stand up and a lady came over to ask if he needed anything. FINALLY got our stuff, paid and left. The lady took 20% off of only my meal. Imo if it were me I would've give the 20% off the ticket as a whole. Or not charged for the second meal but that's just me I guess because what she gave us took like $3 off. ‍ read more

My kids both love IHOP, however it's not usually my first choice due to service being a hit and miss. The food can also be spotty too, this chain can really vary on both. When out of town for one of my son's swim meets this often is our first choice because I know he will eat well. This IHOP has a Newport Address and is within just miles of the gate of Ft. Eustis where my son swam this meet. I would call this place off the beaten path, but easy to find off the main road of Warwick. I hit this IHOP up after the conclusion of a swim final. It was around 9 PM and pretty dead. We were seated immediately and had a party of four, three were children. With everyone so hungry we told the waitress that we wanted to order when coming to ask for drinks. The waitress was very nice, especially to the children. I did not notice one table that was not cleared and the floors were free from debris. I felt confident that this IHOP was being managed well based on what I saw. Drinks quickly came out and our waitress informed us the food was being rushed out of the kitchen. Under 15 minutes our food was out, it was hot and the kids loved there pancakes. I too enjoyed my dish as well as my other adult friend. A quick follow up by our waitress was done and appreciated. The bill came out quickly on request and was accurate. Our waitress asked if we needed to any to go boxes, or coffee to go which was appreciated. I was impressed with the service and thought the food was above average. This was a solid visit, however sometimes you never know what the difference would be if a place was busy and even slammed. Since this is my only visit at this location I am purely judging them on what I experienced. I would return upon visiting the area. read more

IHOP - Breakfast & Brunch Near Me - Newport News, Virginia

Dining in, good. Ordering take-out from.... not so great. I don't care for their non-breakfast items, but their breakfast items are tasty. I used to love some of their seasonal stuff. And we got take-out from them many times without problems....and then they started forgetting to give me toppings. I'd often get pancakes or French toast with some kind of fruit topping and they just... didn't give it. Then I ordered a crepe one day and, not only were the toppings missing, but it was a very poor excuse for a crepe. It was just depressing to look at. The next time, I got French toast from them. They forgot my strawberries... and apparently how to cook French toast. It was barely cooked at all. The inside was just cold, plain, uncooked white bread. I refuse to order from them now. It's a waste of money. read more

Shout out to Tre and Greg! 2 young men with beautiful spirits and great customer service skills. Their manager is amazing as well. The food was really good. The environment was pleasant as well as the energy read more

been going to Ihop for 20 years here. always enjoyed their breakfast. Today ordered the french toast...cant believe I hadnt ordered it before...maybe it has changed , but it was terrible...ended up wasting $12 ate half of one piece and threw the rest away. At least now I know...stay away from the french toast. Guessing no one cares one way or another if you like it or not. read more

Only ihop we go to in this area. Service is good and so is the food. One caveat however - don't go in the evenings. Service is pathetic and food is less than good. We only go in the mornings or at lunch. read more

Went here a couple weeks ago with my Dad and my Grandma, for the AYCE free Pancakes as long as you got a combo. I was kinda iffy at first because I thought there was a catch, but turns out there wasn't a catch! I can't wait to come back for National Pancake Day on the 28th! read more

24/7. Great food. I always have breakfast but the menu is much more. The scrambled eggs are some of the best scrambled eggs I have ever eaten. Pancakes are always hot and fluffy. Everything is cooked to order. Facility is always clean and the staff is always professional and attentive. I love having an IHOP so close to Ft. Eustis. read more

See all

Normally go here for breakfast on Saturday. Went for breakfast at night tonight. What a waste of $$$. After telling them we did not want there plant/pseudo-sausage (they tried to give it to us before and charged us even though we didn't order it) and it was nasty. Wasn't going to do that again. I guess they can't get rid of it and hope people won't notice they didn't ask for it or notice the almost $3 upcharge for something they didn't order. 1st waitress took our order - then disappeared and a second waitress showed up. She took our order again. Didn't get the toast. Got the pancakes but no syrup (after asking 3 times). Finally the manager came out and all of a sudden they had turkey sausage, "but it has to be cooked". No coffee after asking 3 times. But the waitress had time to socialize with another table. So after two waitresses and one manager, we still didn't get our food. And they had 3 tables in the whole restaurant to wait on. Total of 6 adults and 2 kids over 3 tables - and still couldn't get it together. Wonder why just 3 tables in the whole restaurant? Maybe this is a clue. IF we go back, it will be in the morning only. But this is giving us a good excuse to just stay home and eat. read more

The food was cold and employees wasn't wear mask. One lady had long fingernails so long they was on the other tables pancakes. SHM. I pass we will not be back! read more

Stopped on our way back home after vacation and had a wonderful breakfast. We had an almost empty restaurant to ourselves as it was 7am, but that meant we were going to be well taken care of. Our server Thomi, was friendly and polite. Thanks for a great start to our morning! read more

IHOP - Coffee deliciouaness - Breakfast & Brunch Near Me - Newport News, Virginia

Supposed to be ready around 920 for curbside pickup. I called like the email tells you to do but they acted like I was wrong for calling them and that they would contact me and I'm supposed to know that. Then waited 20 minutes to find out they either didn't make the food or they gave it away to someone else. And the guy almost wouldn't let us have our food because he thought my name was pronounced differently and claims I said it was different on the phone. I wouldn't pronounce my name wrong dude. And you have the description of my car and the confirmation. Wtf. read more

For restaurant pancakes, IHOP is the best choice in the world. They make their pancakes as fluffy and delicious as any restaurant pancake in the world. read more

All Ihops are the same and what I go there for is pancakes, pancakes, pancakes! Stick to what they are known for and you will not go wrong. I always ask for my as soon as they get off the grill with extra butter and hot syrup. I rarely get anything other than pancakes. Go early for the best service. read more

IHOP - Butter pecan - Breakfast & Brunch Near Me - Newport News, Virginia

See all

Tbh they don't even deserve the one star ! That was the worst customer service I have ever had. Highly would NOT recommend. The employees argued with each other in front us. They took forever to seat us when there were only 3 other parties and just very rude !!!!!! DO NOT GO HERE !!! read more

This is the worse IHOP I have ever been too. The heat in this place broke down and I was told that there not going to fix the heat until the spring. If your reading this stay FAR FAR FAR AWAY FROM THIS PLACE. Why Keep a place open if you have no heat???? The owner is so damn stupid. read more

I've stopped ordering from here a while back due to a lack of service actually picking up the phone and or online option has been tunred off. I prefer ordering my food for pick-up. I've stopped going and decided after some time to try them again and they're still having those issues. I went in and decided to make the order to go, in person, and the waitress was going to seat me, which I declined. I had informed her that I was taking it to go and she had then told me she was going to get help and turned around and went to the kitchen and I stood there and watched her continue to put orders together in the kitchen. My order was never taken and the restaurant itself wasn't busy. You would think with the lack of staff and guests,​ that they would try and find some way to get business, even if it is just a pick-up vs a sit and dine option. Which is ridiculous that not​ a single soul can answer a dang phone. I've called, back to back 5-6 times, and not a soul is capable of picking up a phone. Baffles me even more when they still couldn't put in an order when I drive to get there IN PEERSON! I won't be begging anyone to take my money. I love their food, but damn, it's such a headache and hassle just to order it. Never again. read more

So... we drove 12 miles to get here to have a late night breakfast after church. After waiting over an hour in a basically empty restaurant (it was after 10pm), the gentleman who sat us when we first arrived, informed us that our "server left and no one knew he was gone" so our food had been ready a long time ago and was just sitting out. He offered to redo the order, but also acknowledged that we'd already been there over an hour so he understood if we chose to leave instead. He was very apologetic. Not sure I'll be back. read more

Slow service, subpar food. Grilled chicken was undercooked. Soda was flat. Fries were friend enough. Go to Cracker Barrel next time.

So...I've had some great service and some great food before, and yes, this is just IHOP, BUT, Miss Shawna, took an order of 7, got it right and provided exceptional service on more than one occasion. She was sweet and efficient, and just one hell of a server! She is an asset to IHOP and should be in the corporate office managing the training program! Well done Miss Shawna! read more

What happened to the size of the portions? My husband and I went here yesterday for breakfast and ordered the breakfast sampler. The bacon looked like half strips, looked like one scrambled egg instead of two and the slices of ham were tiny! Even the pancakes are smaller. The prices haven't gotten smaller though. read more

My friend had a taste for Pancakes, so we did a IHOP lunch. The service was good and the waitress was very nice. All IHOPs are similar. The personnel makes the difference. I tried the breakfast sampler, it was very good. I had forgotten how good their pancakes are, so I will visit them more often. So if you crave an old favorite try IHOP. read more

IHOP - Breakfast Sampler - Breakfast & Brunch Near Me - Newport News, Virginia

For lunch today, I thought it was only fitting that after the completion of the World Cup that I keep up the international camaraderie and general hype. IHOP, like the World Cup, is truly something that brings together people from all walks of life. Whether you're on a business trip trying to find an all night establishment to meet your escort, or a bum looking for a bathroom to sleep in for a couple hours, there's IHOP. The friendly and courteous staff of chain smokers and recently released convicts are there to make your dining experience tolerable. I'm glad that I skipped breakfast, because I definitely needed that extra room. But no worries, it will have completely evacuated by the time dinner comes around. Bon appétit. Also, if you get "Gunny" as your waiter, ask him about the "Ambush" game -- you will not be disappointed. read more

We enjoy going to ihop. The food is very good. I enjoy the steak tips very much and you always get a lot of food. Our waitress, Jetty, is wonderful! read more

This restaurant is a franchise but, there server "Deborah" is HORRIBLE !!!! She came over to our table with an attitude and demanded we look at her when we were ordering. REALLY!! I dismissed her with the quickness. Got a new server and everything was copacetic. The T-bone steak is the the truth!! read more

See all

Placed my order online and picked it up from the store. Food was pretty good. First time I had a burger from here and I like it. Didn't go all out just got a cheeseburger and onion rings. My wife had the Swiss cheese burger with a salad and like it. My mom order a burger and fries and she like it. Dad had a blt sandwich and enjoyed it. read more

Stopped in last night to eat after visiting Fort Eustis. Based on experiences close to home, I didn't expect a lot. We were pleasantly surprised- crepes were delicious, over easy eggs were spot on, hash browns were actually crispy. Good came out fast, and server was sharp. Wish the one back home was this good! read more

We had lee, he was an amazing server. We had just been to an ihop earlier today but the service was so bad we didn't stay to order (not that our waitress even bothered to get our drinks and we had been at the table 15 min) so walking into this ihop was a breath of fresh air. Lee was awesome, food was great! If I lived in this area I'd visit this ihop again. read more

Today was my second trip to this ihop. Our sever was Ashley and she was fantastic! We were a party of four and seated immediately despite the restaurant being very busy. She was quick to grab our drinks and even took our kids order first so it was brought out with time for us to feed them before our food arrived. Our food was perfect, just as ordered and arrived quickly. Ashley was just the best, she kept our drinks filled, brought us boxes quickly, and stopped by several times to check on us despite her section being full. read more