"Mike( Michael ) was an absolute professional throughout and deeply cares about customer satisfaction. Right on time for the scheduled appointment. Thank you so much!! Truly appreciate to True Plumbing . read more

There's just some things that a professional needs to be called in for and I'm so happy we got to work with True Plumbing on our faucet replacement bc the corrosion was too tough for a DIY project. Thank you Mr. Jones for your patience and doing a A+ job. I'm writing this review bc I appreciate the job done correctly the first time. There was an additional issue and True Plumbing CAME BACK THE SAME DAY to make sure everything was done to high standards. Great business, great plumbers and great prices. Will definitely work with them again and refer them to our network. read more

True Plumbing - My Wife is happy - Plumbing Near Me - Vista, California

See all

Hired based on reviews and immediate response on Yelp messages as well as personal visit to job site. Courteous and knowledgeable employees who repaired an underground main line pipe under a cement slab. Wife thoroughly happy with the repairs and will be in a process of replacing our water heater with this company. read more

I wish there were a 6-star option! The serviceman (Humberto), who arrived at the very beginning of the two-hour window we were scheduled for, was clearly skilled and highly professional, start to finish. He took the time to explain options and costs, including pros and cons. I never felt pressured to have him do work that would not be necessary. The work he did complete (repairing a water pressure issue in a bathroom shower) was efficient and successful. Based on this visit alone, I highly recommend True Plumbing and will call on them again, when needed. read more

The plumber saved us on Christmas Eve by repairing our sink. The plumber was professional and quickly made the repair

I had 2 separate jobs that needed attention, one was to address a faulty shower head, and the other was to replace my water heater. Stephen came out for both jobs. Did an excellent job! Very professional, answered all my questions. read more

Here we are about 4 years later and we had True Plumbing fix an issue with the sink in our new home. Great customer service and really friendly and knowledgeable technicians. Will be hiring them for more jobs in the future. Feels great to have a go to plumbing company now. read more

We initially contacted True Plumbing for a mystery leak in our pantry. Donn showed up almost immediately after contacting the office - having finished a job early and went straight to work. We felt so much comfort from the initial meeting, we began to discuss the other plumbing issues we kept running into. Donn finished the first call and then helped us understand the issues and potential solutions. The first impression was so great, we decided to continue working with True by signing up for a repipe and water conditioning system. Both items were always put off due to the expense and not finding a good company - until we met Donn and True Plumbing. We pulled the trigger and the team got to work the next week. Donn and his co-worker Ron were the upmost professionals. Both kept us up to date on the repairs and repiping process. They gave us accurate timelines and daily updates. Our house proved to be a test - as the previous owner had done some temporary repairs - incorrectly. Donn and Ron corrected the piping paths - and were able to be proactive with their continued approach. They were the best. The job was completed on schedule and done to perfection. It was great listening to them go over their work with a fine toothed comb. They were the so professional and considerate during the job and we genuinely enjoyed having them at the house. Repiping is a large investment and we were proud to find True Plumbing to exceed our needs. 10/10. We would highly recommend them. read more

Brison helped us out after our shower faucet started leaking due to an old cartridge. I called at noon and True Plumbing was able to get someone to my house by 4pm. Brison was knowledgeable, nice, and handy. He kept us updated as he was working through our issue and now our leak is completely fixed. I will be choosing True Plumbing in the future whenever I have something that needs to be fixed at my home. Thanks Brison! read more

We've had True Plumbing come out twice before and had great service and experience so when we had a major leak from the main meter service line, we knew True Plumbing was the one to call. From Melissa who answered the phone to Stephen who did the work to Dave the GM, the process was efficient and we couldn't have asked for more. Stephen was very professional and friendly and answered all of my husband's questions. It rarely rains in SoCal but the 2nd day he was here it was pouring rain and it was cold outside. Stephen worked through this adverse weather condition trying to get as much of the work done so that we can turn on the valve that supplies the water into our home. We really appreciated Stephen's diligence in getting the work done as quickly as possible. We highly recommend True Plumbing. read more

I did a quick yelp search for a plumber in our area and sent True plumbing a request a quote- they got back to me with in mins and had a team here the following day. Fantastic customer service, and the team that came was professional, very friendly, on time, and very helpful. I highly recommend!! read more

Shout outs to Dave, Shawn and Rudy for coming through and delivering in customer service. I had a fiasco that needed a drain specialist and with their specialist unfortunately not available, they took it upon themselves to embrace the problem and solve it together as a team. It took two visits to get it resolved due to the lack of availability from their specialist but I agreed with them for the simple fact that they weren't just trying to play hero. They thoughtfully troubleshooted the problem, admitted that they needed to go back to the drawing board and came back at the top of the week with a game plan on solving the leak. I even asked for another job on top of that (not in their original game plan) and they gladly did. Good job, Michael. You've got yourself a solid crew. Aloha from a return customer read more

I contacted True plumbing I was referred to True plumbing from my father in law who formerly used them. Very disappointed Eden was very rude to the point I did not move forward and called Rooter Hero and plumbing!! My first Yelp review due to her poor customer service .Save your time this company hasn't been the same my father said the quality of work has changed. read more

We had a bad smell coming from our wobbly toilet. Brison came and saved the day. He called ahead (and offered to come early if we were available, we were). He was ultra polite and professional. He wore a mask. The bathroom was clean when he left. And most importantly, he fixed the toilet wobble and seal--and smell is already improved! He showed us the process (including pictures) and reviewed for signs of water damage with us. Also, in the end we paid less than I anticipated. For next plumbing needs we will call True Plumbing and request Brison. Thanks! read more

I rarely post reviews but this is a company worth reviewing. They recently installed a new water heater for our family and not only did they do a phenomenal job on the installation at a very fair price but we also had a small issue (not their fault directly) that came up afterward and this company stood behind their name and their product like very few companies I believe would. If you are thinking of using a company and want one that you can feel confident in, look no further than True Plumbing. I am now a customer for life! read more

Quick response in Yelp's quote system yielded a visit for service. Brison is nothing less than amazing. Knowledgeable, pleasant to work with, and very patient with all our questions. He quickly fixed a leaking toilet due to a wax seal failure , and replaced the cartridge of a leaking shower. We also had questions about the settings of our rapid water heater and Brison showed us how to set it. Highly recommended! read more

Professional, friendly, responsive, great communication. We hired True Plumbing shortly after purchasing our new home to make some modifications to our existing tankless natural gas water heater in the attic to bring it up to code, and also to install a new gas line to our kitchen for a gas range. Overall happy with the end results, just took a bit to get there. We pulled permits for the gas line so needed to have it inspected. They pressurized the isolated new line with air for the inspection, but unfortunately the pressure dropped overnight prior to inspection due to a small leak at one of the joints. They were quick to come back out, remake the joints and fix the leak, and made sure everything was good to go. However, it seems that fixing one joint led to a leak at another. Had to have them return again to fix the leak and get the line to finally hold pressure. Even though it took a few tries, they were always willing to come out in a timely manner and make things right, and didn't end up charging us extra for each return trip. Great to work with, friendly, always called when they were on their way over. Will consider hiring them again for future plumbing needs. read more

I highly recommend True Plumbing! I had two leaks on my property, which I needed fixed urgently and a technician was out there within the hour of my call to assess the problem. Mike Terry and Patrick were remarkable professionals. I was not able to be present while they worked, but they communicated with me clearly over the phone, identified the problem quickly, told me what needed to be done, and how much I should expect costs to be. It was very easy to work with True Plumbing, and I will surely use them again if there is a need! read more

I called True plumbing and they were very responsive to my request. Although I had a little issue with the pricing, both owners called me back and worked it all out so the pricing was very fair. Great quality of plumbers and professional along with easy to communicate with the owners if ever needed. I would recommend True plumbing for great customer service and follow up Cory read more

True Plumbing did an excellent job for us once again. Installation was easy to schedule and installer arrived on time. Chris was a pleasure to have a our home. He is extremely professional, and also has a very reassuring and enjoyable personality. There were a couple of hiccups with the installation (as always :) which he handled with both persistence and knowledge. Well done, and thanks! read more

Brought in for diagnostics yesterday when we had a leak from our second story bathroom. Paid $130 for them to cut a hole in our ceiling and tell us we didn't have any " leaks from toilet or shower drains." Didn't feel quite right about that assessment given the level of water damage to our home. Brought in Hanna's plumbing and they were able to find a leak in a pipe behind the tub spout within a few minutes. I'm glad I followed my gut and got a second opinion before spending thousands of dollars to remove and repair damaged materials throughout my home only to have the leak continue. Edited: Michael from true plumbing called me almost immediately after I posted. He earned 2 stars back since he gave us a full refund (unrequested) and apologized for the issue. I appreciate his willingness to try and do right by his customers. read more

Had a garbage disposal installed yesterday without a hitch. No drama. Super professional, quick, tidy, on time. My technician was especially cordial-- I appreciate his efforts to be personable and pleasant despite me having to be conducting work on a device in the same room. My experience with this company was great. Will keep them in mind for future plumbing needs. read more

True Plumbing - 3/4 HP Contractor 333 Insinkerator -- this thing is powerful and quiet. - Plumbing Near Me - Vista, California

Jason was absolutely the best! I originally called to get my tankless water heater flushed but at the last minute had him do a few additional things. One of which was truly a life saver, right when he walked in my front door he smelled gas and quickly found where it was coming from a closed the gas leak! Who knows how long it was leaking because we typically have our windows open. He also replaced a shower head for me. Overall a very good experience with True Plumbing. I plan to call True Plumbing/Jason again if I ever need further work done. read more

Very good professional service. Super fast repair as well. Plumber was quite friendly :)

They called me back later the same day and said they could send a technician who finished another job early ( within 20 minutes). Jay was professional and finished the job within an hour. The repair was well done! read more

A leak showed up on our bedroom ceiling. A pipe above it had a leak. We called True Plumbing and they came out the next day, on time, and fixed the leak quickly and the cost was quite reasonable. We will definitely call them for our next plumbing problem. read more

We've used True Plumbing several times. Most recently they repaired a leaky pipe. Their service is tremendous and they guarantee their work. Brison and Tom did an outstanding job. read more

True plumbing was able to come out pretty within a day. Got my issue diagnosed and repaired in about 2 hours. Bryson was a pleasure to speak to and seemed knowledgeable in his craft. Pricing is competitive, had another company wanting to charge double. I will be saving True Plumbings number for any future needs. read more

We're in the middle of a kitchen remodel and we're told that the rusty fixtures under the sink needed to be replaced. I texted Jessica on Saturday and Monday morning Don was here and gave me a reasonable quote and got the job done immediately and beautifully. He made sure that the work was completely clean after the job! read more

Called True Plumbing to fix a leaky valve for our pool fill. The technician (Stephen) arrived that day, assessed the issue and gave me a fair, honest quote. He fixed the issue in short order and made sure I was happy and satisfied before he left. I appreciate the excellent customer service and really fair pricing. Will call them for all my plumbing needs! Thanks True Plumbing! read more

I checked Yelp and True Plumbing had 5 stars and great reviews. So I called the office and Melissa was great, prompt to answer my questions, sent her pictures. I had a plumber from a home warranty so before I fixed the holes in the ceiling I wanted to make sure all was well and wanted a non-home warranty company to come out. Stephen came to the rescue!! He assessed the 2 areas and said that one was fine, but the other plumbing job (another home warranty plumbing company) was done badly. So he gave me a price to fix it and did a great job!! Sometimes he even talks to the pipes :). Anyway, showed us what the other company had done wrong. I feel confident now that we can fix the holes in the ceiling. I would highly recommend True Plumbing!! Thanks Stephen!! read more

We are very satisfied with True Plumbing, from the moment I called True Plumbing office, Maureen explained the quote in detailed and no hidden fees for our old toilet replacement, their price is very reasonable. The plumber, Stephen, was very professional and pleasant, he did very tidy job, we got our new toilet installed in one hour, works just fine. We highly recommended this company and Stephen if you need the job get done right!!! read more

True Plumbing - Plumbing Near Me - Vista, California

Would have been 5 stars due to outstanding responsiveness, great communication and pleasant personnel, but the quote of $900 to replace a $30 part (a toilet flange) was out of sight. Sorry, no. read more

There is a reason this company has so many 5 star reviews. I had Chris and Kevin work on my home and the service and knowledge were phenomenal. I can not recommend this company enough. On the same day, ANOTHER small issue we located got called in, the the Manager Dave stopped by on his way home to make sure everything was good. You don't find service or even this kind of caring about a client these days. If you need anything plumbing, call this company now! read more

This company is top notch. We have used them several times and Dave is awesome! We will use them for any and all future plumbing needs. They are always available, friendly, knowledgeable, and do not consider the case closed until it is done right and the customer satisfied. read more

I called and I understand a credit card fee but they charge 3%of the bill which can add up if you have a big project and a $25 fee just to give an estimate. read more

This is my go to company for all of my plumbing needs! They are very responsive and the technicians work hard to make sure the work is done right the first time and high quality. They are reasonably priced and explain everything. They make sure to respect covid protocols and clean up after they are done (unlike some other plumbing providers). Robert was my technician and he was friendly and definitely knew what he was doing. I am thankful to have a reliable and affordable plumbing option!!! read more

UPDATE ON TP!!! I just had the most amazing Technician to my house, Steve! He took the time to carefully explain what the different pipes were under my sink, and was extremely thorough and polite. I couldn't be happier with their service. read more

True Plumbing - I have had Chris, Wayne, Dave and Patrick here. All super professional. - Plumbing Near Me - Vista, California

See all

We had a leaking toilet and needed a new wax seal and caulking to repair it. Brison was the plumbing technician that came to fix it. He was timely , professional in describing the cost and in fixing the issue quickly. Brison is also a very pleasant young man. read more

My coworker referred this plumbing service because of their honest hardworking technicians. Mike Terry troubleshooted my house's mysterious leak. He found that the toilet base required resetting. Mike's professional and knowledgeable trade skills came to the rescue for our family. Thank you so much! read more