Brian Smith has done a great job with adjusting my swing, maintaining a positive attitude thru my…read moredifficulties in my swing, and keeping his commitment to help me get better, which I appreciate. I recommend Brian and Golf Tec all the time to my golfing friends without hesitation....

On 5/11/21 I received an auto reply from Golftec thanking me for my interest in lessons. The email…read moregoes on further to say that a GOLFTEC certified coach or staff member would call me to get started. As of 7/27/21 (more than 75 days later), I have not received a follow up call or email in response to my initial inquiry. I understand that the Pandemic has presented some challenges for businesses, but no follow communication in more than two months? Yeah, that's just poor customer service. GOLTEC has no problem flooding my inbox with marketing emails, but apparently following up on my initial inquiry has proven to be a challenge, I guess ‍

I was looking a local place to use where I could get some hardcore launch monitor data. The…read moreGolfstix studio has a nice setup with an overhead trackman in the Sorrento Valley area. I was able to book for an hour for $60 and had the place to myself. The gentleman working the front desk was helpful and showed me how to properly walk the computer software. They also have a nice Spotify playlist bumping in the background. Since I work close in the area I will definitely be coming here again

Such a great experience. Staff was attentive, knowledgeable, and so kind! Great technology with a…read morehuge screen. Only one bay, so you have the place to yourself. They were running a special for $80 for two hours - a great value! I will definitely come back!

Great selection of clubs, new and used. Huge store with 3-4 simulators…read more Love the staff there. Very honest and helpful. I brought in my broken Cobra gap wedge to maybe get a new shaft. But they suggested getting a used replacement which was newer than 25 years old and better technology! One of the staff helped find one that was closest to my old club, Taylor Made 54 degree. Cost only $50 which was much cheaper than a reshaft. They even offered to take it back if I didn't like it. Loved the new club and worked great but is now my 90 yard club...old age you know.

I stopped by to hit a few putts with my 17-month-old son, who was having the time of his life…read more"practicing" alongside me. Was looking to actually buy a new driver. Apparently Aaron thought my toddler was one swing away from destroying the Crown Jewels of golf because he rushed over to tell me he couldn't use one of the putters since it was a "$300 putter." I told him, "No problem," but also said if my 17-month-old somehow managed to break it, I'd gladly pay for it. And honestly, if a $300 putter can't survive a toddler gently tapping a golf ball, it might not be the premium product it's advertised to be. Instead of leaving it there, Aaron spent the next several minutes pacing back and forth and staring me down like we were about to settle this on the 10th tee. It was one of the most bizarre customer interactions I've had. I asked to speak with the manager, Kevin Collinwood, hoping he'd simply acknowledge the situation. Instead, before even hearing the whole story or witnessing anything that happened, he immediately said he had to defend his employee. His voice was literally shaking through the conversation, and it felt like he had already made up his mind. When I asked for the corporate phone number, suddenly the apologies started. Unfortunately, that should have been the first response, not the last. I wasn't looking for anyone to get fired. A simple, "I'm sorry about your experience, I'll talk to my employee," would have resolved everything in about 30 seconds. Instead, what should have been a fun afternoon of golf with my son turned into the weirdest standoff I've ever had over a putter. Hopefully they treat the next family that walks in with a little more common sense and a little less "Secret Service protecting the $300 putter."

First month as a family learning the Golf life, John A. provided us with exceptional service. He…read moreprovided us with great knowledge moving forward in regards to what's necessary for the sport and helping us with some fitting and skill tips (not just for the parents but the kiddo as well). He showed us brief recommendation out of the countless selections the store has to offer. His value in customer service is deeply appreciated. Store is well organized and other staff we interacted with also have great customer service aspects. We definitely will be coming back.

In and out and got the golf bag that I was looking for! The staff is knowledgeable and I could not…read morehave asked for a better experience. Thanks golf mart!

This is one of the smaller Big 5 stores in my experience. It is a bit tight to get around. Staff…read moreare very helpful with finding merchandise. And it's conveniently located in Mira Mesa.

This Store was much better when the other store manager was here. I came in trying to get a few…read moreitems and immediately was met by the store manager Alexa having a personal conversation on the phone behind the counter near the ammo. This lasted a few minutes until she went behind a door to continue her conversation for pretty much my entire time in store (over 40 minutes, and yes I could hear her laughing on the phone while I was walking out). There was only 2 other people in the store working, and maybe 3 other customers. The staff that were actually working were very helpful, and helped my wife find the shoe she was looking for. I wasen't going to write a review, but we came in on a separate visit trying to get a duffle, the Same Manager was actually on the sales floor (surprise) and we had asked her if she could bring us one down one so we could look at it. She was right next to them, and instead called a younger employee to grab it down with some big stick that was by the front door. Why were we made to wait??? Why couldn't you do it??? I've seen stores that were going out of business with more attentive management. I advise going to the other big 5's as this one has poor customer service starting from the top!

My first club fitting experience was great. Kasey was really cool to work with. My clubs were over…read more20 years old so it was time for an upgrade. I was interested in irons and a new driver and 5 wood. I only signed up for an irons fitting but we finished that part early and Kasey kindly let me hit some drivers and 5 woods. I ended up purchasing Mizuno irons and the Taylor Made Qi10 driver and 5 wood. Kasey wasn't pushy at all, just really nice through the entire process. I could have purchased the clubs elsewhere but I wanted to give him the business. I love my Qi10s and will be picking up my irons today. Thanks Kasey for the awesome service and experience!

Looks like this will be the first review in a while for this location. I had a coupon, so decided…read moreto check it out. Front door had recently been smashed in, so starting off was already put off by the aesthetics. That's not their fault as the landlord is responsible. From there it was down hill. I came in for a new driver fitting. I only tried 4 different drivers, all at the same loft and feel ultimately leading me to be 45 minutes in. Around the 40 minute mark my coach finally was able to get some improvement on my data. Although they weren't nearly close to what we should have been able to do he recommended me a $650 driver that was not perfectly tailored or fit for me. The experience seemed slow to start, transitions between clubs took around 5 minutes of waiting. I hit more warmup shots waiting to start than I did shots evaluating my club selection. Overall, disappointed in my service and will have to book a new driver fitting elsewhere.

Service: Slow and no acknowledgement. Selection: Okay for…read moregolfers. Value: Competitive along with other golf stores. Purchase: Titleist Pro V1X®

Comprehensive golf store with a wide selection of everything and several indoor hitting bays. The…read morestaff is also very helpful and knowledgeable. A great one stop shop for all your golf needs.

The service here to get any fitting rooms is always so long now. I really don't have as good of…read moreinexperienced shopping here anymore.

Alia in the shoe department is the sweetest employee we have ever encountered there. Along with…read moreAaron who checked us out! Those two are the reason for the five stars. Both looked eager to help, were professional and kind! We sincerely appreciated them. We are always very satisfied with their shoe inventory. :)