Took my clutch here for a leather cracked repair. $50 was the charged & asked to return next day. Next day pick up with one night use it started to cracked @ the original spot. Dropped off to be fixed, they slapped a piece of back tape on it.. see pictures below.... Horrible craftsmanship, if they can't do they should have just said it can't be done. Instead of a micky-mouse job. DON'T take your leather goods here for repairs read more

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I'd give a negative 10-star review if I could. It's upsetting if I don't to leave a review to warn others about the poor service and the fee structure, which is based on the shoe's price rather than the actual repair. The wife is extremely rude and mean. I took five pairs of shoes, and they rushed through the repairs, failing to fix one pair. I was so upset when I left that I didn't even check. One of the pairs was the Valentino sandals; she suggested painting them black because they didn't have the matching color, and it looked horrible. I could've done it myself. She charged me $250 for it, which is outrageous. Don't go to this place; it should be shut down. read more

Tuong Shoes Repair - Shoes - Shoe Repair Near Me - Westminster, California

I came to this shop to change the zippers of my little pure and repair the strap crossed bags. Prices for 3 of them was $150. deposit. $50 Day after I came back and picked up These things OMG. These things were not change The woman she the one took my bags and pure, and agreed to do what I need as renew my stuff above and received my deposit also. She told me that " the zipper is not changed I try to keep the original for you, the straps of your bags are not damaged I polished them and now they look good. If I do more the price will be more" After she repaired the zipper of the pure it has the look like below, there are nothing to changed but damaged my little pure and she gets full of money. read more

Tuong Shoes Repair - Zipper of my little pure. - Shoe Repair Near Me - Westminster, California

I would never return here again. I requested to have my heel piece replaced and requested it to be black sole for heel tip. The women was so lazy she said tan is better and she decided to add black paint inside rushed. read more

The owner is not an honor business, cheating by color my shoes with black marker when she gave me brown color. Jack up the price when I requested matching my shoe's color. Women need to watch out this lady and should not give her business don't be victims like me. Stay away if you don't want headache from her. read more

The woman at the front desk was so rude. I was just asking a question about fixing my purse zipper and she sounded so bitter and angry for no reason. I should've read other reviews before stopping by. I left within the next second! If you're the owner, you should learn some customer service or at least speak nicely. If you're not, you should be fired! read more

Quá tệ dán đôi giày hở chân thôi mà nhìn cũng không được và cũng không đều một chiếc thì dư da một chiếc thì thiếu da ...mình nói nhỏ nhẹ mà cô chủ nói chuyện dzữ quá ..không bao giờ tin tưởng đưa giày giép nơi đó nữa khiếp Never come back read more

Worst service ever! Brought in a pair of shoe in need of glueing the lining at the heel areas only. Shop owner told me to come back in a week. I came back with my shoes' lining still not fixed. After complaining about it, shop owner offered to fix it the next day but who would come back to such service after giving her already a week! She ripped the whole lining off both shoes and gave back the shoes completely destroyed. Be aware! Don't bring your shoes here to have them destroyed! read more

If I can give this store for 0 star, I would. The owner lie to me and charge me full price and poor workmanship. My shoes looks horrible I will not coming back to this store again. read more

Bad service..,bad quality.., very rude n expensive ..., she charged me clean pair of shoes for $30, I agree to it.., come back in 30 minutes pick up.., she only clean 1 shoe n make me pay another $20 for the other one Don't ever come here read more

Warning everyone please don't come here the lady in front really rude ...! Bad customer service will damage your stuff like mine .I'm so regret that I'm coming here today she so mean Look the work that she do 4 holes not even .... so bad ... I'm already concern can she do even she said yes .. OMG ... (the 3 holes in front is the original ) I paid $10 for a Mickey Mouse job . Never come back read more

Tuong Shoes Repair - Look the work that she do 4 holes not even.(the 3 holes in front is the original ) - Shoe Repair Near Me - Westminster, California

Customer service is really bad...I will not come back to this place. The woman at the counter was a liar, talking nonsense. She wants me to pay in full, $30, up front when I drop off my pair of shoes. I should left at that time but now I regret I didn't, I told her I only made a deposit for $10. When I came back to pick up my shoes, she said, "what kind of shoes, where is the picture of the shoes, I 'always' take pictures of customers' shoes". She's asking me to provide picture while she claimed she's the one who always took pictures? I should have read comments here before I went there!!! read more

I seriously don't know what kind of business they're running. Walked in to get a quote to get my suede bag dyed. She grabbed the bag, turned around and I thought she was going to inspect it but she literally dipped a part of it with black dye and quoted me $150. She didn't even ask nor tell me she was going to do this. Most likely to try to get us to commit to the service! This is actually disgusting behavior. DON'T GIVE HER BUSINESS. read more

Tuong Shoes Repair - Shoe Repair Near Me - Westminster, California

Terrible. The lady is a liar. I gave them 3 lie of shoes 2 louboutin and 1 Chanel. She swear they do an amazing job. Wanted to charges a lot and saying she's cheap and good deal. For the heels and bottom replaced $30 per shoes. When i picked up i was pissed. Looks cheap n so ugly. The craftsmanship is terrible. Do pissed took my Chanel back too they didn't finish fixing it but i don't care. Will never come back here and i do not recommend. I will upload pictures of the work shortly. They ruin my louboutin. Didn't even bother cleaning my shoes for me as promised. That lady is seriously nasty when i told her how unhappy i was. Really bad quality and the heels doesn't even match up. One is higher and you can feel it being very uncomfortable. I had a bad feeling but wanted to give them a chance. Beware!!! She also said she fix Chanel purses. Good luck with that. I won't trust her with it. read more

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I needed to get my heels replaced and saw this shop in this predominately Vietnamese plaza. A lady in front of me brought in two pairs of really high end shoes (You know the type that comes in those fancy drawstring bags from the department store), so I was confident that this cobbler must know what he's doing since she she entrusted him with her designer goods. My shoes were done in two hours and for $10 they looked as good as new. The shop itself doesn't look much, but they have over 40+ years of experience and can repair shoes, wallets, and bags. I'll definitely be back! #supportsmall read more

One word " don't come ". That's all i wanna say... go find somewhere else to fix your shoes, bags...

Warning: do not use this shop for ANY repair. Quality of the repair: they use Glue to fix my handbag strap. Result: like it has never been fixed, poor amateur workmanship! read more

This is by far one of the worst shoe repair places I have been to. In hindsight, she was incredibly rude in the way she demanded money as though we were begging her to do it for free. The sole was poorly done. Had I known this was the result, I would've purchased the materials, watched a couple of youtube videos and tried it myself- the results would have been much better. PLEASE- if you are here because you want to save $10-$20 to get your shoe repaired, do not. Pay the extra amount to get it done correctly elsewhere. Lesson learned the hard way, you will definitely be paying for quality this place lacks. I am sad to see others who have voiced their dissatisfaction with the work they received from the work they were so easily promised. I will never understand how someone can overpromise their potential and take someone's payment with no remorse. The owner will definitely receive more new clients and customers, but I know for a fact they won't return after their first visit. i hope they do improve the quality of their work and only promise what they can actually deliver. read more

The worst shoes repair store ever! The owner is very rude and lies about her services. Don't bring your stuff there.

Don't ever bring designer handbags 4 this shop to clean or fix. They are not professional. They will ruin your bag. I brought my clutch to clean with the price that I agree from the beginning, but the next day I come to pick up she (the owner) charges me more. I'm disagree with her and she said if I don't pay she will ruin my bag, I have no choice so I just pay and leave. I never come back again. Be careful ! read more

LOL do NOT come here. There used to be a gentleman who worked here a few years back. He did great work. Haven't seen him in awhile. Today I stopped by to bring a pair of shoes to have the leather reconditioned and have the soles reglued. No sign of the gentleman but the lady was there. She said she could do it but that the final result would be darker than what the shoes currently are. When I asked how dark, she went to the back and SPRAY PAINTED a piece of paper and came back to show me a basically blacked out card. She then proceeded to tell me the shoe color I have isn't nice and then quoted me $40. When I asked her if she could just buff out the leather she told me that was too much work. Like HUH???? read more

I was referred here by another cobbler when I had a rare request. When I came to drop off my items the woman was very nice and explained what she could do to help. It turns out what I needed wasn't entirely possible but they made an adjustment to improve the fit. I also had a LV bag relined and a zipper repaired. They did a great job for the price and charged me exactly what they quoted me at drop off. read more

Think twice before dropping off your brand name bags and shoes here for repair. The owner gave you all the promise when you dropping off your bags. But when picked up, definitely a regret. The charging price was high but the quality was very bad. Will never come back again. read more

Walked by this shoe repair store and my mom was interested in getting her boots repaired here. Upon asking the lady working there a question, she rudely replied and responded with a nasty attitude. You can't have customers when you're not welcoming. read more