The salon is clean, with decor that is modern and sleek, and the manager Jaekie makes sure that your experience is personal and that you feel pampered during your entire visit. As soon as I walked in, I was warmly greeted and offered a cup of hot tea. Most places don't make eye contact and just ask you to "pick a color" so this was a nice change. I made an appointment with Kim due to all her high reviews and she did not disappoint. Aside from her skills and attention to detail she is a nail artist. She is the "go to" girl for elaborate nail designs, and can create personal designs on the spot. I've gone several times since they opened and had various services from all the technicians here and never been disappointed. If you're thinking about trying tutti burlington stop thinking and go there.. you will not regret it! My favorite look was this white ombré with iridescent top coat! read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

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The first time I came back in Dec they had just opened and they were extremely nice. Their work wasn't perfect but the service and attention made up for it. Now I came back in July and it's a completely different place! I walked in and no one greets us. We stood around awkwardly until some voice asked us what we wanted. I looked into the salon and this asian girl with big curly hair told us to come back in 15 minutes. I came back in 15 minutes and literally no one was around. I took the chance to pick my color since i take a long time and my mom went to the restroom. 10 minutes later still no one... Some girl came out to put nail polish back on the shelf and when i told her I was waiting she looked perplexed. She brought us back, and there was the curly hair girl and an older woman giving a pedicure to two customers and the older woman told us she can take us in 20 minutes! So now it's been over 30 minutes since we first came in and she wanted us to wait another 20 minutes? That's almost an hour from we first walked in! Why didn't she just tell us that? We would have gladly shopped around and came back in an hour! Aside from that their colors were clearly diluted too! Terrible service! Don't go here read more

Overall the salon is clean, covid friendly and relaxing atmosphere. A little on the higher side for pricing, however, I don't mind paying for good quality. Unfortunately, the manicure did not live up to the ranting and raving of 5-star reviews. As I left the salon and walked to my car, I noticed the gel polish appeared to be smudged in the natural light. The top coat is not smudged so my guess is this could have happened while applying the gel color or the nail tech did not let the color dry enough before applying a hot towel. I had a late appointment and was unable to go back into the salon. But What was more upsetting is that my manicure cost $40 and no one noticed the smudging or they did and did not make mention of it. Not sure if I will return, as the salon is about 20 minutes away from me. read more

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They do a good job overall on your nails. But the lady in the front who works the register is extremely rude and makes me uncomfortable. I have never had an easy interaction checking in or out. Recently, when I went to pick out my color, she was hovering over me and getting impatient as I was looking. I did not even look for a color for more than 20 seconds. She told me "you're picking a color not a husband". Then when my service was over and I went to pay she did not want to accept my card and told me to Venmo her instead which was totally bizarre. Other times she makes comments on the tips people leave, even if they are 18-20%, and will give you change in 5 dollar or 10 dollar bills implying to leave a bigger tip. For example, if I'm getting a 15 dollars for a lip wax I don't want my change for 20 in a solid 5 dollar bill. She also pushes you to get other services done throughout the time you're their. It just adds to the sketchiness and leaves you with the impression that they are really money hungry. I only go here if I'm desperate and it's convenient. read more

This place looks like an upscale nail salon, with chic decor and modern technology. The employees are very friendly, and the service is definitely there. My manicure however was visually not as perfect as the salon itself. My nails are noticeably uneven, my cuticles were half cut on every nail, and one finger now has dry blood because of a cut. My mani started chipping on 3 fingers in less than 24 hours, and now 4 days later every nail is chipped. Gwen did my nails, and although she was very sweet the manicure was not a good job at all. read more

I'm honestly not impressed whatsoever like this was the worst nightmare for me. Like 65$ dollars for this. Unbelievable it's horrible extremely. Especially my finger got hurt really badly during getting my nails. I'm really not happy. Professional? What the fuck is this? I didn't feel comfortable either felt like was being mad fun in front of my face about my nails. It was very unprofessional to do in front of a client. Definitely never coming back ever again. VERY VERY disappointed. read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

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Kim did a great job with my gel! My nails were pretty short but she filed them nicely, pushed my cuticles back and did this cute light gray with gorgeous accents. I'm from out of town, but if I could i'd definitely come back. Thank you, Kim :) read more

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People who work at Tutti are always kind and nice. The store was always clean and luxurious. I decided to have a pedicure party with my friends. read more

Tutti Nails in Burlington Mall has been my go-to nail salon for a few months now, i've had almost every person there do my nails and I am never disappointed with the service I receive. The prices are extremely fair considering how beautiful the outcomes are, and they are always very detail oriented with my manicures! Never going anywhere else for as long as I will be living in massachusetts. Thank you Kim for shaping my nails to perfection! read more

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Very disappointed in the mani / pedi I received. I explained exactly what I want done and how important it was for my cuticles be neat. The manicurist ignored my request and painted over my cuticles. Very sloppy job My gel polish began to chip on day three I tipped 20% although the service I received did not merit it. Will never patronize this business again. read more

So glad Tutti Nails is in Burlington now. I go to the one in chestnut hill. Super clean and super relaxing. Ask for Kim, she is an artist! Definitely going back! read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

Checked out this new nail salon in the Burlington Mall. The the design of this place is very clean and modern. I really love the way they display all the nail polish - by color and brand. Very well organized and easy on the eye. It's unlike other nail salons where polish is all over the place and you can get quite lost on choosing out your color. The front desk lady was very welcoming. My manicurist Kim was great - very professional and talented. Never had art done on my nails such as this. Overall service is great. Complimentary drinks were very much appreciated. Overall, I had a great experience. It's also convenient that this place opens later than most nail salons. Highly recommend this place. Check it out! read more

Tutti Nails & Spa - Choosed a trendy manicure art that's in out in the west coast and Korea. Love it! Hopefully, the trends comes this way! - Nail Salons Near Me - Burlington, Massachusetts

I came to Tutti at the Burlington Mall because I needed a last minute manicure. The staff was so friendly and attentive. The facilities are clean and very modern. The manicure came out great! I will definitely be back! read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

So with our nails! Might be our new spot! Jaekie is so personable and the whole staff is welcoming If you can't pick a color just ask Jaekie! We had Sue and Suzy! 5 stars all around read more

Tutti Nails & Spa - Done by Sue! - Nail Salons Near Me - Burlington, Massachusetts

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The first time I went here was a week ago for a pedicure . It was quick and came out really well. Lots of colors to choose from, space is modern a dm clean and associates are friendly. I only had closed toed shoes so they wrapped my feet in Saran Wrap before I left but unfortunately it smudged by the time I got to the car. I went right back in and they fixed in no time. I just wore the flimsy flip flops they give you out. I went back today and had one of the best gel manicures I've ever received . Kim paid special attention to my nails making sure everything looked perfect. My nails are so shiny and perfectly manicured. I think I found my new go to place! read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

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I've been going here for a little over a year and I've always had a great experience. The work is always nice and clean and looks great with the exception of my last visit which is why I'm only giving three stars. This past Saturday I got a gel manicure and the lady cut the cuticles on my left hand so bad they bled and they still hurt. And when I went to pay for my manicure and my friends, I was asked if I wanted to pay by cash or Venmo. I've never been asked that before and when I said I wanted to pay by card I was told "you should really pay by Venmo". I don't know if that's a scheme to evade taxes or credit card fees but it bothered me as like I've said, been going there for over a year and have never been asked that before. I don't want to Venmo someone I don't know . I'll probably go back but ask for someone else if I get that lady again. read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

Looks are decieving. Looking from the outside it is a wonderfully decorated establishment. Clean and polished I thought this would be the perfect place to go to. I walk up to the front desk, there was another person already there getting their nails done and her manicure person was with her. An older Asian woman appeared and harshly asked what I was here for, if I had an appointment and then asked if my boyfriend (who was with me) wanted to get his nails done too. Rushing us over to a chair and setting the colors in front of us before going off. I told her, gel nails and just me. She leaves me to a young girl (who was new) to me. The girl never tried to make any conversation. I watched the TV instead. The one time she did talk was to ask me how many times she had painted my nails (which coat she was on for the colored polish). Something I thought she should be paying attention too. Also the cuticle trimmer did not come out of a sealed bag like the rest of the tools did. Was a little concerning, I've only been to one other salon and their cuticle trimmer is always in the sealed bag, which they open in front of me. The actual manicure was ok, she never asked how I wanted my nails to shaped (she did oval) and she cut my cuticles a too short (I felt pain). Also the nail color was not even (some areas the red is darker in spots than others) It cost $45 (a little high for me) and before I could tip in cash the same older Asian woman demanded we tip when we were paying so we did on card. Seemed a little rude to think we were not going to tip and pressure us to give it via card. Overall, the customer service was awful. And for the price, the manicure was not that great. Not going back. read more

I walked in to see if they could do my nails after realizing i needed my nails done for prom. Their salon was both clean and chic, with a welcoming environment. I was immediately greeted and helpful by courteous and helpful staff. Jaekie, who did my nails, who suggested a variety of options based on my previous ideas and prom dress color. I'm super happy with how they turned out and she was super patient with my endless questioning. I'm excited to come back and get excellent quality service again. read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

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This was my first time getting my nails done and I would definitely come back here to do them again! The environment was nice and clean, and the workers were quick and thorough. They helped me pick out colors that would perfectly pick my prom dress, and I'm very satisfied! Young was super kind and patient with me as I was indecisive with which colors to pick. I have already recommended it to my friends for prom and will definitely be back for any other occasions too! read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

I always go here to see Kim, ever since she was recommended to me I have not gone anywhere else. Service is good here and price is a lot more competitive than Boston proper. Definitely recommend! read more

I wish I could give this place 0 stars, but that's apparently not an option, so I guess here's a half-hearted star that you guys don't deserve! I came here while shopping hoping for an extra fancy pedicure. I asked if they had availability for walk-ins, the woman enthusiastically told me yes, and sat me right down. I checked the time on my phone: it was 1:22. The woman, who's name I didn't catch, starts arguing with another worker about taking me when there's someone that has to go on break. No big deal, I think, and mention that I don't mind waiting if she has to tend to someone else. She assured me it's fine and starts my pedicure and hands me a pamphlet to look through the upgraded services. I've never seen someone move so fast in my entire life, and not in a good way. She was done with my "pedicure" by 1:28 - I didn't even get to mention that I wanted to do a more expensive one. She comments that I could use a callus treatment next time, and I asked her if I could add it on this time, and she said there's no time. She only cut the cuticle and nail on my big toes and ignored the others. When I asked her to see what she could do about the ingrown toenails I had, she said "next time." I asked her multiple times to slow down, and said three separate times that I would not mind waiting if it meant my pedicure wouldn't be rushed, as this is not a cheap place. At this point, the worker next to her (who, mind you, was clearly doing an INCREDIBLE job on the client she was with) kept sticking up for me. She also asked her repeatedly to slow down and to see if someone else was available, but the woman did not budge for 5 minutes - just kept speeding through a half-assed pedicure. I decided I didn't want to continue the pedicure and said if they couldn't find me someone else, even if it meant waiting however long, I was going to leave. The woman literally GRABBED onto my ankle and told me that she would take her time "if I got a more expensive one" and because I got the cheapest option, all she had to do was cut and paint them. Her hand was still around my ankle and I couldn't move from the chair. This obviously bothered the worker next to her who was clearly working extremely hard, and she spoke up for me once more. The woman working on me responded "you talk too much, shut up." And that was the end of it for me. I just about had to kick my way out of that pedicure chair!! I called over the manager while the woman I was working on was yelling at the other worker who stood up for me, explained the situation, and put on my sandals. I thanked the worker who stood up for me (not sure of her name, she was the only African American worker there, though) and walked right out. Ended up going across the street to Red Carpet Nails for half the price, and they were shocked that the woman left my nails the way that they were. Basically: don't waste your time or your money if you get the crazy lady with the glasses. read more

The notion of an appointment here is a joke! Customer service is non existent and when I have had service here, the polish chips in 48 hrs. Go anywhere else! read more

Kim is absolutely hands down the best manicurist I have ever had! I drive from Sudbury to see her specifically. Her attention to detail is amazing, the manicures last a long time, and she is just a cool person in general. Do yourself a favor and go see her! read more

I went to Tutti on a whim, and it will be my last trip. The nail tech was heavyhanded when it came to the clippers and cuticle trimmers. She clipped one of my toes so short; she broke the skin. It's been two days, and it hurts when I walk, and I'm praying it's not infected. The other thing she did that was weird, was use a drill on my cuticles during the mani. I get a regular mani and pedi, so its not like my cuticles were crazy and overgrown. It's beautiful, but a problematic place. read more

This place sucks my manicure was $50 dollars and lasted 3 hours. The ladies were rude and rushed thru my gel manicure I paid $50 for. Very disappointing read more

I just left tutti spa at the Burlington mall. I received a manicure. As you can see the woman got polish all over my cuticles. She left my old nail polish on under neath. I could have done my nails better at home. Please save your time and money and go somewhere else. Anywhere else! read more

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This nail spa is overpriced to begin with. They add on as soon as you enter, e.g., pay more for what they call premium color, though not listed as such anywhere in the store. Basic mani/pedicure does not include removing dry skin. They want you to pay for a "spa treatment" if you want dry skin removed from your toes/heels. I understand that the owner lives in New York and owns 38 spas across the country!! I will not return to this place, nor will I recommend it to a friend. read more

Went in to get a gel manicure paid $65 for the worst manicure....they don't know the difference between reel nails and acrylics because they kept looking at my nails and asking me if those where my nails. Manicurists have no experience and one even said she's still in school which left me to understand why they did a horrible job on my nails. read more

The woman who helped me my my little brother and boyfriend was rude and rushed on my boyfriend,s nails and I was going to get acrylics nails and the lady said that I had to wait 15 minutes to get my nails done don't come the staff is extremely rude don't recommend read more

I had a very bad experience here which was disappointing because a pedicure is $39 which is on the very expensive side of things and I got a very bad pedicure probably the worst one I've ever had. I went here with my friend and me and my friend we're chatting it up most of the time but I feel like because I wasn't really paying attention to the lady doing my nails, she was just doing whatever and not really scrubbing my feet or actually clipping my nails at all or shaping. I also must have picked a color that was very sheer but she did not even ask if I wanted another layer of it. (Can barely see it) I didn't have time to check my toes until I got home (I glanced at them before I put my shoes on ) so I didn't really see that she really didn't clean my feet or do anything to make my nails look nice at all. Now, I am in the service industry and I understand that people have a bad day and whatever happens but to spend this much money on a pedicure and to receive such a mediocre service is terrible. When I called they kept telling me that I could come back in to get them fixed and honestly i didn't feel like driving back to the Burlington mall in rush hour traffic again today and back so I told her I'd like my money back so I can get a pedicure somewhere else. (Because who really wants a service done somewhere that they JUST did a horrible job at?) She continues to ask me questions just to interrupt and speak over me to tell me "she didn't care" that someone on the phone five minutes ago told me they would give me a refund. Welp. After explaining that it's unprofessional to say that to people she also told me to calm down. WOW. I mean how much more unprofessional can you get? And I mean take a look at my toes. That's bad. I DO NOT recommend. Finally she paid me via Venmo after giving me such a hard time. read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

An impulse visit with my friend and her 3 year old daughter for a little 'girly time'. Shauna took care of me, with a sea salt spa pedicure. Nice work on my feet, a little reflexology, some massage and very nice job on my toes (I don't often do pedicures - bad me!) Any way, the place was very clean and service very nice. The only drawback was the location - there's a children's play area right above and the noise factor is off the meter - not exactly what I'm looking for when I go to get a pedi. To be fair, that could have been the time and there was that insane Build a Bear fiasco going on. But I'd go back! read more

Tutti is a fantastic place where you can relax and enjoy exceptional services. I would recommend Jackie and Su for manicure and pedicure. I have been a regular at Tutti for almost a year and love their efficiency, skills and ambience. It is very clean , hygienic and worth every dollar spend. Jackie has a very good sense of colors and will recommend you new colors according to the seasons. If you are looking for unique services and a friendly staff then I would highly recommend Tutti! read more

Came here and treated myself to one of the best pedicures in a long time. The owner and staff were very friendly and the salon is clean. I would come here every time I'm in the area. read more

I really enjoyed my experience with KC during my first visit at Tuti last week. She did a fantastic on both of my manicure and pedicure. She really took the time to get you what you asked for. Excellent service. I Would highly recommend her to anyone. read more

popped in with a friend to get a mani/pedi - and we were very impressed with: the cleanliness, friendliness and their meticulous way of doing our nails. decided to get nail art and am SO HAPPY with the results, turned out better than the pinterest photo i showed as an example! read more

I love the conversation with KC!! She's such an astounding person with characters than just a nail tech! She's funny and have great potential ! She's an artist so technique can't be matched! read more

I don't usually write reviews but I have to give credit where credit is due. I highly recommend Kim. I absolutely love her work and she is hands down the best nail artist I've come across. The quality of her work is unmatchable! Not only is the nail art beautifully done but the polish never chips and the nail art always stays in place when Kim does them. The salon is also very clean and sanitary and the staff is super friendly. read more

Only been here twice for pedicures and each time was with Lilly who does a fantastic job!!! read more

Tutti Nails & Spa - LILLY IS AWESOME - Nail Salons Near Me - Burlington, Massachusetts

Justin did a great job on my feet. Very detailed oriented and respectful. He carried my belongs to the drying station so I could focus on not messing up my toe nails. I will be coming back! read more

Extremely unprofessional, I was told that I needed to tip more. Also, very overpriced.. I will NOT be going back.