I got my gel manicure done here. This place is very clean and everyone is very friendly. Kim did my nails and she is precise and creative. She was gentle with my nails and took her time to perfect my nails. My nails looked healthier afterwards. I definitely recommend this place and ask for Kim if you want quality work! read more

I love this place hidden in Burlington mall across from legal seafood Kim is the best so happy from these March storms my tootsies needed this phenomenal pedicure w paraffin and hot stones Thank you my toes are Easter bunny ready read more

Even after choosing the most basic pedicure on their menu, it was one of the best I've ever had! My feet feel great and the nails are a perfect shape for me. I went with a friend and she loved her results as well (and she runs marathons so her feet needed extra attention). Very accommodating and friendly staff. read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

When they first opened in December 2017 they had literally the best customer care and service. Fast forward a year and most of the staff, especially the front desk, is rude and wants to get you in and out QUICK. read more

This is my first time to Tutti. I had a good service of foot message and manicure. The women who served me did a great job! However, the manager was very rude. She deliberately asked me to give 20% tips by saying "you should pay....." I was going to give high tips because the women did a great job. I was really annoyed when the manager asked for tips in this way! What the manager did completely destroy my impression of the store. read more

I wanted to like this place and I tried but my experience wasn't the best. I came in here on a Saturday night because all the other nail salons were closed the manager of this location is very nice and started to help me then she had me switch to who I believe was Lilly and then my experience just went down hill from there. She was pretty rude and rushed me out of the place she didn't cut my cuticles at all my nail polish was not even down to the bud of my nail. I have had gel on for a total of 4 days and it looks like it's gel from at least a week and a half old. My cuticles have never looked so bad. When ever she needed me to switch hands for the led light she would just wave her hand in my face in a rude way. I get to the register and the gel was $40 I know that mall prices are always spiked due to the rent but I can tell you that the work on my hands I got done that Saturday is not worth 40$. I have had better experiences and better nails in other places for half the cost. I'm afraid that I won't be back here, and just wanted to bring attention to management about my experience here. read more

Tutti Nails & Spa - Nail Salons Near Me - Burlington, Massachusetts

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See my nails in Hannah's review! Super nice job

Had a gel manicure and it started chipping 3 days later!! Nails are breaking. Not going back.

The salon was clean which is great but I paid 40$ for a gel manicure. Way overpriced. Nails looked okay.

My daughter and I have been going to a Tutti at the Burlington Mall every 3 weeks since it opened. On Wednesday I called and made an appointment for my gel manicure and her dip manicure for Saturday . When we arrived on Saturday we were told that they don't do dip manicures any more. Yet it was clearly written in their appointment book . My daughter asked to speak to a manager. The woman we weRe talking to dialed a number and handed the phone to my daughter . The person on the phone said that someone would be in at 1:00 who could do a dip manicure. We went and shopped for an hour and then went back to Tutti. The manager said she didn't talk to my daughter in the phone. No one knew who the person on the phone was ( not even the women who dialed the number). She said they don't do dip. She didn't know why anyone would make the appointment for dip. Then she said the person who does dip is on vacation. We went to Natural Salon upstairs in the mall. They did a great job and were $25.00 cheaper than Tutti. read more

This place is way too expensive and not worth it. I came here last night to do a mani and pedi and the service wasn't all that great. First I walked in and was greeted with the fakest smile ever and told her I wanted a mani and pedi. The lady that did my pedicure was okay and she did an okay job for $ 39. My manicure was a different story...I got seated to do my manicure and the same lady was really rough with my hands, pushing and pulling them away and even hitting them. Lol. So before she polished my nails she told me to pay and asked if the tip should be on the card..I told her how much tip since the service Wasn't all that great and she didn't like the amount. Then the front desk lady asked me the same question if I was gonna put the tip on my card and asked me how much..I think they were both expecting a higher tip which I wasn't going to give. I was really annoyed and did not like the salon after that. I felt really uncomfortable I got a bad vibe and won't ever be back again read more

Here is the #1 reason why I came to Tutti. Kim, she did an excellent job and she is no longer there. What a huge asset GONE! Although the manager seems nice she barely speaks a lick of English so it's hard to communicate with her. The employees don't speak English so there's no communicating with them at all. Not to mention none of them look happy. I've noticed the staff has turned over quite a bit in the year I've been going there. That speaks volumes. Something needs to change on the management end. Start listening to your customers!!!! I also noticed the prices changed and for a salon that isn't busy, at least when I went in, which was at night, I'd think lowering the prices until the volume is there would be a better idea. I understand it's a business, but the quality doesn't justify the price. Don't let the interior of the salon surprise you, you can go elsewhere and get a better quality mani/pedi. read more

While traveling on business I had my gel polish just peel and fall off. I couldn't meet with the customer looking like that, so I turned to my trusty Yelp app for local suggestions and found Tutti Nails & Spa in Burlington Mall. This place is fantastic! It was lunchtime during the weekday, so they weren't terribly busy and I got right in. Esther did my nails and did a wonderful job! I like that she didn't immediately pull out nippers and start cutting my cuticles, instead she pushed them back and used a file to clean them up. I also like that the UV lights are built into the counter, very easy to access and use. It's been a week now and they still look great. Kudos to Tutti and Esther for rescuing me! read more

I've been going to Tutti for a few months now after walking in and having Kim do my nails. She's the best! If you plan on going here call ahead and make an appointment if you can with her. My nails have never looked better or healthier. read more

I wish I could give them no stars. This place is horrible. I walked in asking if I could get a nail polish changed. And the ladies there rejected me, they said they couldn't change nail colors on acrylics, EVEN THOUGH MY NAIL POLISH WAS REGULAR NAIL POLISH, she couldn't give me an answer back when I asked her why it couldn't be done. She just said "we don't do acrylics" I decided to give them a second chance the next day. I broke one of my acrylics and decided, I wanted them all off. When I asked them if they could take my acrylics off, the woman at the front desk said no. No wonder there's barely ANY guests there. They can't do anything at all! What kind of nail salon is this? read more

Kim is the ABSOLUTE best!! Can't say enough good things. So professional and creative. She will come up with the most beautiful look and exactly what you had in mind after explaining your vision to her. Best of the best!! read more

This place looks absolutely fancy and fabulous. But it's all looks with no substance. Today was my first time going there and I was so excited. My mom had gotten there first and was waiting. When I got there with my sister and dad, we were talking to my mom when the employee rudely cut in to service my mom's pedicure. While we waited, we witnessed a customer come in saying she had been waiting a while for her appointment and that she would like to be called when it was time. It made us wonder if my mom (who didn't have an appointment) was unfortunately given this customer's seat by accident. While we continued to wait, my sister and I starting choosing colors. I noticed that we were being oddly watched. After some bit, we still weren't being helped. My sister asked for help and the secretary snipped saying "we can't help you, we're fully booked. Your mother was lucky. " and walked away. We felt completely unwelcome standing there, and when my dad approached the employee, she became defensive saying that she already spoke to me. Which tells me she wasn't paying attention since she spoke to my sister instead. We stood there for a little bit, deciding whether to wait for my mom there or outside. In this time, I saw employees welcome others and ignore us. This may be just one bad employee that ruined the experience for me, and maybe the establishment is great, but I will never come back. read more

One week ago, had a pedicure and gel manicure. Pedi went fine. Gel mani, I kept telling the girl that my hands were burning inside the infrared light dryer. She said not possible. Manager came over and noticed the primer coat was on my skin and globbed up at ends of nails. Also very rough cuticle removing. I told her that my cuticles on right hand were getting very sore. Manager re-did my entire gel manicure while she was being very aggressive towards the original manicurist. Again, asked to rinse my hands since my cuticles were stinging. She kept apologizing and told me to come back if I have any problems with nails. She charged me the complete $100 even though manicure was a mess and fingers in pain. I called her the next day to tell her my fingers were red and sore and she told me rudely to come in at 3:30 and hung up. I did not go in since I didn;t want nails touched. I applied antibiotic cream for the next few days. I had redness and pain around the cuticle for 4 days with some scabbing. Today, redness is gone but skin still looks bad. I was so unhappy with Maria that did my nails and wouldn't listen when I said that it was too hot. I am very unhappy with aggressive manager Jackie who told me that my nails would be fine, no damage. This was the worst experience that I have had in over 30 years of having manicures and still paid full price. Also, their website does not allow customer feedback read more

I had a very bad experience here today. I came into the salon and asked for a fill and they said It would be 15 minutes. They got me in after 15 minutes and everything is going OK. I started to feel uneasy when my manicurist seemed to be confused as to how to take off the crystals that a previous technician had put on my nails. At first she tried to file them and I explained to her that my usual technician at a different salon usually uses the nail nippers to take them off. After she did that she began to file away at three nails that had broken and that I needed replaced. She was burning my nailbeds. I let her know and she started to soak off she rest of it. While she's waiting for soaking she use the machine to file off the gel from the rest of the nails and then she began to do the process of putting on new tips of the nails that were lost. I found it odd that she put nail glue on my entire nail to put the chips on but didn't say anything because I didn't think was that big of a deal but then she proceeded to put glue on the underside of my nail which ripped my skin and hurt very badly. She also used this spray that was supposed to automatically dry the glue but it burned my skin and I didn't like it. Then she begin the process of filing my nails but she used a hand nail but I didn't understand because it took five times as long to do then with mechanical file. She constantly hit my cuticles in my skin it was very painful. I have several cuts around my skin because of this. Then she used the nail glue and put glue all over my fake nails which I didn't underStand. Then she began to do the process of a dip powder instead of the normal routine of acrylic. I did not want to powder nails I do not like the way they end up looking in the technique that is used. I had a hard time communicating with her which normally isn't a big deal but she didn't seem to understand the shape that I wanted. The Woman whose name I believe is Jackie seem to sense that I was upset and in pain because she was watching over my technician as she did my nails. At the end of it she could see that I was wincing from the cuts all over my cuticles and the chemicals burning the cuts. I asked her how much it would be she told me $55 when I expressed that that was a little high for the job that was done she told me that she did not charge me for the fill but because I did not pre-book that that was some sort of fee to my understanding. All in all I had a very unpleasant experience. I took 2 1/2 hours which would normally take my normal technician at my normal salon and hour to do with much less effort and more detail. The shape of my nails is warped there's lumps in the polish is very tacky. Normally I would've given one star but I gave it two because I did not speak up as much as I probably should have. I also noticed several people came in with appointments that they did not seem to know where they are and they did not seem to know their own schedule. read more