Very highly recommend! Great bike service done quickly. I have an old high-end mountain bike which…read moreneeded some TLC. Kyoshi made some great suggestions for replacements and improvements. So happy to have them here in Glendale.

At last I found the shop, but I can take my bikes to that I trust…read more This will be my new local shop. I train for triathlons and needed a trustworthy place to go. One of my teammates recommended this shop. Great work, fast, and very fair prices.

I brought my e-bike to Empire last week after only servicing it myself since I bought it four years…read moreago, and everything went wonderfully. It needed desperate attention with the brake pads, cables, chain, and cassette, and Rene serviced them all wonderfully! He charges an extremely fair price. Although though he warned me prior to checkout that the shop doesn't specialize in e-bike repairs, my e-bike is working at maximum speed again. I have nothing but gratitude for Rene, the shop and its employees for helping me get my bike back in working order. Thanks a million Empire Bike Shop!

Always very helpful to make sure they get it right. Very personable and don't try to sell you what…read moreyou don't need

I bought my bike here a year ago and it's so nice to bring it in for a quick tune-up, ask for…read moreadvice on headlamps, caretaking. The family-owned aspect is everything and when I bought the bike no one was trying to drive my price range higher, I said what I needed, found a few options, tried them out and my bike's been with me ever since! The whole staff is friendly and helpful.

Basically the greatest bike shop this side of the Mississippi; all of the people who work there are…read moreeither super friendly or neutral. Everyone knows tons of stuff about bikes, and they listen to you and do their best to solve your issue. No used bikes and no super cheap bikes, all very good quality bikes. They are phenomenal at repairs. If they were a bit closer to my home I would go nowhere else. Visit when you have a moment, go immediately when you have an emergency. I give them 4.6 stars but it made me choose 4.

I owned a 5-Speed Schwinn Stingray bike since I was 12 years old. Somehow, it stayed with me for…read moreover 50 years through going away to college, moving from Michigan to California for grad school and to every place I've lived in So Cal. It was one of my most cherished possessions. Until it burned along with my house in the Altadena fire. Devastated, I was lucky to find one just like it on eBay along with another vintage Stingray. They arrived in pieces, in huge shipping boxes. Now it was just a matter of finding someone who could assemble them. I found Eli who arrived and in my driveway with his mobile set-up, accomplished the mission! I plan to put the burned out skeleton of my original Stingray (salvaged from the ashes) on the wall with the two that Eli assembled as art in my rebuilt home. I can highly recommend Eli. He's reasonably priced, timely, efficient, skilled, friendly and professional. Five stars.

Eli is the man!!…read more Prompt, professional, honest and fair price. My son and I thank him for his excellent work and I wish I could tell the whole world about his awesome service. He comes to you!! No need to load the bike into your car and tear up the interior. What an amazing service!!

Justin and the staff at around the cycle are the best. I dropped off my ebike for some repairs on a…read moreFriday he told me it would ready on Sunday or Tuesday, I got a text on Saturday letting me know it was ready. Great service and very professional Thanks to everyone at around the cycle for getting me back on the road safely. I highly recommend for all of your bike needs! Chris G

I recently brought a bike to Around the Cycle that I'd bought from a nice couple. It seemed like a…read moregreat find, but as with most random bike purchases, there were a few hidden issues. I initially just needed the seat raised and the handlebars adjusted, but it turned out the chain was incredibly loose, the tubes were probably at least 10 years old, and there were a handful of other things that needed attention. I worked with Joe, who was absolutely fantastic. He was genuinely excited about the bike and eager to help. He even brought me outside, watched how I was riding, and made adjustments on the spot. After that, we brought the bike inside so they could take a closer look and handle the bigger fixes. They really took their time to make sure everything was dialed in perfectly. Joe also noticed I had a women's seat on the bike, which is fine, but as a man it wasn't the best fit. I appreciated that they paid attention to details like that. They were also very mindful of my budget and made sure we didn't overspend while still getting everything safe and road ready. Ben handled the tube replacement and did a great job. It truly felt like a team effort to make sure my bike was not only running well but completely safe. They even threw in a free water bottle holder and installed it because it was hot out! I ended up grabbing the sickest Grateful Dead inspired water bottle and filled up while I was there, the ride home was so much less intense because of that. My family and I have been going to Around the Cycle for years and have bought multiple bikes from them. Every experience has been excellent. It's clear this is a tight knit group that genuinely cares about their customers. This isn't some corporate chain. It's exactly what you'd hope every neighborhood shop would be like. Anytime anyone I know needs anything bike related, I send them to Around the Cycle without hesitation. They're simply the best. Huge shout out to Joe and Ben for the amazing service and going above and beyond. They will have my business for life!

While they typically do not do repairs on bike equipment not purchased at their store, Sam & Dave…read morehelped me with my tire and answered all my technical questions. Thanks again!

Dave was fantastic. I went to three shops in Pasadena this week, and through my research, thought…read moreI'd end up buying an Aventon Level 3. But, thankfully I got to test ride one today, and it felt... cheap. So, when I arrived at Open Trails, and Dave said he used to sell Aventons, but they are really "crappy" (Dave might've used a stronger word ) I knew immediately that we were on the same page about quality. He encouraged me to consider the MokWheel Tarmac, which just came out. After a brief test ride, I knew that this thing was quality. Even more, Dave hooked me up with some accessories and helped me install some of them. Extremely happy with my purchase, and glad I took the time to test ride several bikes.

Humberto made the entire bike-buying experience easy and enjoyable…read more From day one, he was patient, answered every question we had, and never once tried to sell us something we didn't need. His recommendations were always honest and based on what was actually best for us, not on making a sale. That made a huge difference, especially since we were new to road and gravel bikes. When a third-party delivery service failed to complete the delivery, Humberto didn't make excuses or simply point us to someone else. He immediately stepped in, took care of the situation, and personally made sure everything was resolved. We really appreciated the extra effort. If you're looking for someone who is knowledgeable, honest, and genuinely cares about his customers, I highly recommend asking for Humberto at Trek Pasadena.

Visited this store to purchase a mountain bike for my son last week. I gotta say bikes are much…read moremore complex and specialized now than when I was a child. These guys are very good at explaining the differences between each and helping you select the bike that would best fit your goal and type of riding you'd like to do. They have a good variety of Trek bikes with prices ranging from the hundred to several thousands. They also have many accessories to choose from and very friendly service.

Came in for a repair quote. Was quoted $500-$600. The person helping me, laughed smugly as he…read moresuggested buying a new bike and gestured with his hand towards the bikes they have for sale. The cheapest bike I saw was $900 with the most expensive being $14,000. The people working here are incredibly pretentious and rather underwhelming. I feel as if the driving revenue force behind this store are the deep pockets of Pasadena and the workers don't care or respect anyone else. I went somewhere else that encouraged me to repair my bike, and not buy a new one. I paid $200 for the same repair that Incycle quoted me $500-$600 for. I would sincerely avoid coming here and to look elsewhere for your cycling needs, unless you prefer paying exorbitant prices with a side of bad attitude.

Great bike shop. I brought my son's 16inch bike in to see if we could add a kickstand that is tough…read moreat this size bike. I brought in another bike that needed a new tire and tube and the bike mechanic replaced that pretty quickly. My son came away with new bar grips and was super happy. All and all if you need your bike tuned up or are in the a market for a bike this is the spot!