I had a great experience at Olivenhain Self Storage. Ruben was incredibly helpful, friendly, and…read moreprofessional throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made getting a storage unit quick and stress-free. The facility is clean, well-maintained, and the customer service was excellent. I really appreciate Ruben's outstanding service and would highly recommend Olivenhain Self Storage to anyone looking for a reliable storage facility.

Mary and Christy were very helpful in the check in process! Both were patient and made sure that I…read moreunderstood what needed to be done.

WARNING BAIT AND SWITCH !…read more Back in February, I went to go rent a unit at this location of Moreno Storage for $34 a month for a 4 x 5' unit. I have no issues until recently. I received the letter that you can see attached that they were going to increase my cost per month for this unit to $101 a month. I completely understand that they may have the legal right to do this but then I think everyone should know about it as I'm trying to let people know that if you rent from them and even a short period of three months, they'll play the bait and Switch game. If that increased my rent by $30 a month I would've been upset but not enraged. In this world, you should be building trust amongst customers, but when you do things like this, how can they trust you or am I just collateral damage that doesn't matter to you? Every single one of their customers should know this, especially if you're getting a unit that you think is at a good price, but the real reason is they're gonna triple it and say that that's the market rate which by the way I checked and that's not the market rate for a 4 x 5Ft anywhere in San Diego. I've included another image which is a screenshot from A1 Storage another provider in the area and as you can see from the image there is a promotional rate. It's states that actually mine never stated that with Marina and their normal cost for a 7 x 5foot unit is $98. That's the market rate and they're saying the market rate is $101 for a 4 x 5 to me this is price gouging. I'm glad Yelp doesn't remove reviews like Google does because they removed my last review about them on Google, which is what they do to all bad reviews so they can try to keep a good standing shame on Google for that.

This business deserves zero stars. This used to be the best run and cleanest storage facility in…read moreSan Diego. But several years ago they were purchased by US Storage and the business got worse every year. Now it has filthy elevators and hallways, smoke detectors beeping all the time, drugged up homeless people taking drugs and wondering around the hallways, unprofessional employees who often close the office and come back late, almost constant attempts to raise the rent, a security guard because of violent former tenants, late morning opening times, etc. Morena is so poorly run. It's a real shame because it was once so great.

Had an amazing experience here the process is very easy and fast . Sarah was super friendly and…read morehelpful and made my move so easy and stress free. She took the time to explain everything in detail I highly recommend this place !

I had everything I own stolen from two separate units…read more I stored my belongings here for over 20 years, paying roughly $40-50k over that time. In the end, about $50,000 worth of my property was stolen from my two units, including irreplaceable items from my late father and grandparents, original artwork, and a career's worth of work samples (50+ snowboards). Their cameras only cover the outside of the buildings. Other storage facilities advertise interior cameras as a safety feature; this one doesn't have any. The front gate regularly allows multiple cars to pass through with one code entry, and the building doors themselves don't require an entry code or are usually propped open - essentially, anyone can enter the property and the buildings with zero verification that they should be there. Their website and payment system make you re-enter your payment information after you've already entered it and clicked confirm. I spoke to them about this numerous times, explaining that it's confusing; no retailer ever makes you reconfirm a purchase. Their response was that they didn't want people double-charged. I'd much rather be double-charged than robbed blind. Read into this however you like, but only my wife, myself, and their staff knew I had these units. I generally came midweek/mid-day and was careful not to leave anything of visible value in the hallways. My units were across the building from each other, and there was no obvious way for someone to know which units to target. My theory - and the detective on my case agreed it was plausible - is that I forgot to confirm my payment on their website one time, sending my unit(s) to pre-lien status. I paid the moment I got the notice, but the damage seems to have already been done. The thieves went through every single box in one unit, but stopped a third of the way through the other, leaving thousands of dollars of stuff untouched. Why? It's almost like they were told to stop for some reason. Maybe after a payment was made? When I reported my theft to the front desk, one employee was genuinely shaken, but the manager had an unmistakable "oh, sh**" look and showed zero surprise that I'd been robbed. To make it worse: insurance requires receipts and proof of ownership for decades-old belongings, much of it from people no longer alive to help me prove what I owned - capped at $5,000 on a $50,000 loss. Two decades of trust, gone. The place looks nice, but not everyone has a nice experience. I left one star, I wish I could leave less.

Luis was very helpful! He did a great job getting us signed up for our new storage unit.read more

I recently moved my storage unit from Public Storage in Carlsbad (which I would strongly caution…read moreagainst) to Encinitas Self Storage, and so far, I'm very happy with the change. One of the biggest advantages is their full-year price guarantee. I was told that rates only increase once a year--and at a modest, low percentage--so far, that has held true. It's refreshing to find a storage facility where you don't feel like you're being taken advantage of. The staff are helpful and professional across multiple locations, and the reviews that led me here seem well-deserved. Self storage can be a racket, so I'm grateful to have found a place that's fair, transparent, and customer-friendly. If these practices continue, I would confidently recommend Encinitas Self Storage.

I've stored here for nearly a decade. Why? Because they are the best. Extremely secure and…read moreincredibly clean with well-kept grounds. To top it off, the staff is friendly, helpful and knowledgeable.

I went to another storage facility, that was so horrible, the on-site person was MIA, and the call…read morecenter was not helpful. (I'm not going to name names, but the cube did not seem too "smart!" Immediately cancelled the contract. Just started randomly calling storage places. DONT GO ANYWHERE ELSE! This place is really the best. Real human in the office, super helpful and place is immaculate. Don't be fooled by National chains. This is superior in every way.

Smart SELF Storage is a very good place to Storage your tools or whatever you need to Storage…read more It's save and economic

Richard was so wonderful, and the facility was well kept and clean. Highly recommend.read more

Great storage unit facility that has great deals on specific units. Great value for the cost with a…read moresecure location. Always people going in and out of there which also makes it feel safer. When buying my unit, they were very accommodating and let me pick which unit I wanted. No problems with mold, rodents, or humidity which other places have problems with. I would definitely recommend!

Mayra was a absolutely amazing, UHaul totally messed up my order and I was left without a unit…read more Mayra talked me of to the ledge, called to check on my reservation and reconfirm and was so sweet to help me find the best unit and promotion to help me out as I'm going through divorce.

Don't Store your stuff here ! There is a METH ADDICT Living on the property she's always screaming…read moreyelling throwing things around. Begging for Handouts. I don't understand why management allows this

Used Pacific Highway Storage since Jan of 2020 and it's been awesome. We recently had an awful…read moreexperience and had to move out of an apartment ASAP, and they were able to get us 2 huuuge units, ground level, right next to each other; AND right next to the door. The girl working in the office was super helpful in making everything easy and convenient for us. I never got the vibe that there were people making meth or anything inside their units and it always felt safe, despite the inherently creepy vibe of storage unit places. Great place, super clean, good rates. Would rent again (but hopefully never have to).