Stayed here for two nights for a work retreat and was so impressed! The amenities were incredible -- tennis courts, basketball courts, a swimming pool with jacuzzi, cornhole (a game I've missed playing in the Midwest!), and so much more. The main lodge had tea and coffee stocked every day, which was so nice. Rooms also came equipped with a Keurig in case you didn't want to make the trek to the lodge. The staff were incredibly kind. From food staff to receptionist to bar staff, everyone was so accommodating. One small thing though was the drinks from the bar tasted a bit funny. Both mine and my partner's drinks had this weird barbecue sauce flavor, which was odd! The lodge is a quick 20-minute (free) bus ride to the village, which is small but definitely worth a visit. :) read more

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Time to unplug and be one with nature? Look no further than UCLA Lake Arrowhead Lodge which serves as a conference center, family resort and travel destination ideal for a tranquil escape or a picturesque mountain retreat. Amenities include swimming pool, jacuzzi, tennis courts, basketball court, sand volleyball court, hiking trail, WiFi, parking and an on-site restaurant. Cabin accommodations come in different configurations with most rooms including a fireplace and deck offering beautiful mountain or lake views. We've visited the lodge three times now. The last time was October 2020, and it was great to discover that UCLA continues to upgrade its facilities with new amenities including a tavern (they serve adult beverages!) as well as pickleball courts. We've enjoyed our visits every time, but IMO the cabins are due for a renovation/upgrade. After our most recent visit Memorial Day weekend, I would also warn guests to beware of oakworms or leafrollers (moth caterpillars that rappel down on silken threads) which seemed to be everywhere this time of year. We are a family of UCLA alumni and our getaways to Lake Arrowhead always have a special place in our hearts, so allow me to finish with...GO BRUINS!!! [Insert 8-Clap Here] read more

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I write this review as I sit in the luxurious hotel reception / lounge area with nice jazz music playing in the background. This is truly a hidden gem and beautiful place. This was our first trip to Lake Arrowhead and I'm so glad this is where we chose to stay! Peaceful elegance & luxury are words that come to mind as I think about our experience here. The staff is super friendly & helpful - I'm nodding specifically at Helecia who went the extra mile in helping me book this room, and Rona who is the General Manager and truly loves people (you can feel it as you talk to her). They both also have incredible pride in their beautiful hotel (as do all the other employees we interacted with - and that pride is definitely justified!) Both of these ladies contributed to our wonderful experience here - THANK YOU! We stayed in room 17 which had a fireplace, a bedroom and a loft. It was a bit of a walk up the hill but was secluded and we really loved it. There are so many activities they offer here (that we didn't have time to do) - tennis, pickleball, ping pong and so much more. We did however take a hike on the back of their property on the nice trails they have. Another highlight is the indoor jacuzzi with a fireplace, which made it super cozy on a cold night. We absolutely love this place and will definitely be back. read more

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My Daughter surprises me on Mother's Day for an early dinner. I was completely surprised because I thought it was private for only people affiliated with UCLA. They told us they changed it after Covid. You need to call for days you can dine there. The buildings we saw for lodging look great. Lovely pool area. There is a lot that we did not see. Worth going there to have a meal and or spend the night. read more

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I stayed at the UCLA Lake Arrowhead Lodge over Memorial Day weekend for a school intensive, and the setting was absolutely beautiful. The campus is serene, tucked into nature, and perfect for a retreat-like experience. The staff was incredibly friendly and attentive! Thank you to the front desk, who were super helpful throughout the stay (note: they close at midnight). There's a ton of free equipment available to borrow, including playing cards, board games, wine openers, tennis rackets, pickleball paddles, basketballs, yoga mats, and ping pong gear. It made downtime relaxing and fun. The Zen Deck was a personal favorite: it was peaceful and picturesque. A lot of the lodge's outdoor amenities are located at the top of Cardio Hill, including the amphitheater, campfire pit, hammocks, and a softball field. There's also a children's playground, pool, indoor hot tub (also closes at midnight), tennis, pickleball, and basketball courts, and a gym on site. The lawn is so lush and incredible to lay out on in the sun. No lake access though:( Cabins were roomy and private. I liked the loft and how each room gets its own private bathroom. The fireplace is nice, and the outdoor patio seatings are nice to sit in and enjoy the outdoors without having to venture far from your door. We dined at the on-site restaurant every night, and while the food was a bit of a mixed bag, the menu was unexpectedly creative. I didn't expect dishes like shakshouka at a mountain lodge. Some standouts were the green goddess fennel salad, carne asada, and tri-tip. I especially enjoyed the breakfast options (the French toast and cinnamon rolls were excellent). A few meals missed the mark (the pork loin was dry, and some of the desserts lacked flavor), but the salmon and soup were always solid choices. Seats are indoors in the dining hall and many people opted to sit outdoors on the deck for lunch. The North Shore Tavern is connected to the dining hall and opens in the afternoon. Shoutout to Felipe, who went out of his way to offer alternative dessert options like mango sorbet when the main options didn't quite hit. It's that kind of service that made the experience feel personal and welcoming. Also, they offer several discounts (seniors, AAA, SoCal residents, first responders), so be sure to use them! read more

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What a beautiful place to stop by or stay. The grounds are so green and lush. Enjoy a drink with a beautiful peaceful relaxing view. Everyone is so kind and helpful read more

UCLA Lake Arrowhead Lodge - You can't get a better Mountain View than this . - Venues & Event Spaces Near Me - Lake Arrowhead, California

Since 1982 UCLA has overseen the operations of this resort. From silent movie era filming to modern day getaway lodge, this facility has transformed over time. Spent a few days here for a retreat. We did not stay in the rooms but had access to several of the amenities; jacuzzi hot tub, hiking trails, short slope snow bank, tennis court, volley ball, bike trails and pool. The conference center for the retreat was right for the size of our group but we made it work. The food was good and the staff very helpful. We received excellent feedback from my folks about their experience. Great service, courteous hospitality and a tranquil atmosphere read more

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Really loved staying here, although it was extremely cold (it snowed right after we left), they were super sweet about welcoming us and sending us some extra firewood for our Chalet. Would love to come back during summer :) super fun and relaxing and calm location! read more

UCLA Lake Arrowhead Lodge - Lodge Lobby Sitting Area - Venues & Event Spaces Near Me - Lake Arrowhead, California

Absolutely incredible property and perfect for a family getaway. We lucked out with all the snow in the days before we got there which made snow play and sledding so fun and easy with our daughter in the central courtyard. We love the movie nights. The loft style cabin with fireplace was great AND we got lucky with a patio overlooking the stream. This is the first time we tried the food and cocktails in the tavern and both were great and reasonably priced. Can't say enough about this place and can't wait to try it in the summer as well. read more

UCLA Lake Arrowhead Lodge - Snow play and sledding in central courtyard - Venues & Event Spaces Near Me - Lake Arrowhead, California

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We go annually for a medical conference and it always goes well. Service is always friendly, and the catering team is top notch. The rooms have that rustic touch, no TVs, for example, but they do have WiFi. read more

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So happy we found this place. Rooms were nice little cabins with a bedroom downstairs and bed upstairs. Had a fireplace and no TV. Perfect for relaxing. The staff was amazing. Super friendly and attentive. We didn't get a chance to eat but they have a restaurant and tavern in site. Free hot cocoa and hot tea with a fireplace in the lobby. They include one bundle of wood for the fireplace in the cabin. On top of that they have a large area with basketball courts and volleyball court. We were lucky and the area was filled with snow when we went, perfect for snow play. My only criticism is the beds were on the harder side. Still slept fine though just be prepared if you prefer a soft bed. We will definitely be back next time we go up to the mountains. read more

What a lovely stay! We booked a deluxe room and it was cozy and comfortable. There were two rooms with a queen bed and bathroom in each room. One of the rooms was upstairs. There's a small sitting area with a sofa and chair, mini refrigerator, a tiny desk, and a fireplace. We went in January and it was pretty cold. The grounds are beautiful and well kept. Perfect place to take a walk. There's plenty to do for the kids including a small playground, pool, basketball and tennis court. There's also a bar with plenty of seating and great cocktails. The bar has a small menu with bar food like chicken strips. The lobby has cozy rooms with fireplaces and complimentary tea and coffee. They offer complimentary hot chocolate in the evenings. There's a restaurant on site. I recommend making reservations because they fill quickly. I preferred the breakfast at the restaurant. It was very convenient, especially with kids. It's a breakfast buffet with options like pancakes, oatmeal, eggs, bacon, sausage, bagels, pastries, juice, and most importantly coffee. Dinner wasn't horrible but it reminded me of cafeteria food. It's convenient and has options like mac and cheese and butter pasta for the kiddos, so that's a huge plus. I can't wait to return! read more

UCLA Lake Arrowhead Lodge is a gem. Everything about the property is top-notch. The staff are warm and kind, the food in the dining room is incredible, there are lots of fun activities like arts and crafts and pickleball. Such an amazing place to spend time as a family and unwind and unplug. read more

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I live up here in Lake arrowhead and I come here for lunch now that they opened it up to the public. Let me tell you today was the best lunch I had in my life buffet style with short ribs with chimichurri and chicken that was so moist and delicious along with everything else you could imagine. It was great service and great atmosphere along with of course the food. Highly recommend it. read more

UCLA Lake Arrowhead Lodge - Venues & Event Spaces Near Me - Lake Arrowhead, California

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The husband and I had a little getaway here and it was just what we needed. The lodge is super charming and old school. It makes me think of old money and the Kennedys. No bland cookie cutter hotel rooms here. The rooms are very spacious and very clean. The bed was a bit firm for my taste but everything else made up for it. The bathroom was also very spacious and it had good lighting to do my makeup. Ha the main lodge has 2 seating areas with a fire place each where you can enjoy complementary coffee or tea and just relax. The grounds are so nice with a large lawn area right in front. We walked all over the property and up to the yoga deck and man it has an awesome view of the lake. The grounds do need some upkeep but it was overall very pretty. It was a perfect distance to the shops. We very much enjoyed our stay. read more

This is my second time staying at the UCLA Lake Arrowhead Lodge. The first time was in the early summer of 2018 for 3CSN's BSILI leadership institute, and the second time was this past week for the Puente Equity Summit. This review covers both of my stays here, as each was outstanding. UCLA's Lake Arrowhead Lodge (I'll just call it "the lodge" after this to spare my thumbs) boasts an ever-changing fine dining menu with breakfast/lunch buffets and 3 course dinner service. Breakfast is served at 8:00 am, lunch at noon, and dinner at 6:00 or 6:30. The food is high quality and healthy with options to satisfy most tastes. Service (drinks during breakfast and lunch, full service during dinner) is provided by a skillful staff of young folk. UCLA students? Local residents? I can't say, but they are professional and hardworking. The cabins at the lodge are terrific! They are rustic cabins like you'd expect in the mountains, but the furnishings are of a higher quality. The beds were great, the cabins themselves were well-insulated, and the plumbing/shower were quite modern. Each cabin also has its own stable, strong Wi-Fi. The cabins don't have televisions, but this is a retreat facility, not a hotel. They do, however, have fireplaces. I don't know how UCLA did it, but they managed to secure one of the most beautiful locales in Lake Arrowhead for their retreat center. Check out my photos to see what I mean. I tossed in a gratuitous photo of myself with Anna D. to show just how happy we were at the lodge. The conference rooms are comfortable, large, and tech ready. UCLA also maintains tech support staff to help during workshops/presentations. Conference rooms are pretty much the same almost wherever you go, but these ones look more like mead halls out of Beowulf than generic dry walled rooms in a business park. At the end of the day, it's the location and the food that really sets the UCLA Lake Arrowhead Lodge apart from its would-be peers. My time spent here was wonderful and refreshing, and I applaud Puente and 3CSN for choosing this location for their professional development retreats. Now I just have to find a way to get back here! read more

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Had an amazing experience. We had a cute cozy cabin that came with a cozy fire place and fire wood, spectacular views of the surrounding mountains and partial lake views as well. The resort had everything to offer right there on site . We really didn't even have to leave. Would definitely be back. Only complaint was the on site restaurant specifically the breakfast as that was the only thing we tried. For the price the food was cold and bland and I would have much rather gone in town for that, but again this was just breakfast, dinner may be fabulous. read more

We just got back from our two night snow adventure. We had a wonderful time connecting with our two teen daughters. We played board games, pickle ball, volleyball, hiked around the like, enjoyed the dock, our fireplace with lots of wood, sled, made a snowman (it snowed while we were there), sky deck, jacuzzi with a fireplace and ate a few meals there. I would say this is a place for families to connect. I really only saw families but we did go over the Christmas/New Years Holiday. When it isn't summer this lodge is open to the public. read more

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We had one of the best experiences here! The location is beautiful and it seems like a really good option for groups. We had 3 kids with us on this trip and there was plenty to explore and do during our weekend here. They even have a playground area tucked away on the property. The main downside was the food options being extremely limited in and around the lodge. And unless you book a cabin with a full kitchen cooking isn't really an option either. Overall, a perfect balance of nature and comfort for someone looking to enjoy the outdoors. read more

The lodge itself is very nice - cute but tiny rooms that are super cozy with beautiful views. My complaint is with the older woman who works the front desk. My room phone was broken, and I was attempting to call the front reception. Both women working there accused me of playing pranks on them, but the older woman was particularly nasty. To be clear, I am a middle aged woman lol. I am not playing on the phone. The stupid phone was broken, and when I attempted to call, they couldn't hear me. I tried twice thinking it was me the first time and then called back from my cell phone ready to apologize for the confusion. They were so ugly about it. It was bizarre. These women didn't have to be so rude and hostile about the situation. They definitely need some updated training in how to treat customers. read more

Thank you Mike! Our stay at Lake UCLA, Lake Arrowhead Lodge was truly unforgettable--and a huge part of that was thanks to Mike. I had an unexpected issue with my car and was feeling overwhelmed and nervous about the drive back to LA. Mike stepped in with so much kindness, wisdom, and genuine care. His calming presence and reassuring words completely shifted my mindset and helped me feel safe and supported. Later that evening, he even came by to fix our heater without hesitation. He went above and beyond in every way--not just doing his job, but doing it with heart. Mike is an incredible person and a true asset to the lodge. While we loved everything about our stay--the location, the lodge, and the staff--it was Mike who made it truly special. We left feeling cared for, uplifted, and grateful. Thank you, Mike, for everything. We can't wait to come back! read more

Love this place ! Enjoyed the extremely vast campus & enjoyed the scenery. Would definitely come back here again!! read more

UCLA Lake Arrowhead Lodge - Our cabin. - Venues & Event Spaces Near Me - Lake Arrowhead, California

What a lovely place. Came here for a retreat. The cabins are simple but perfect. Bed is so comfy, shower is piping hot, and the blackout curtains are amazing. There are bball courts, tennis courts, fitness center, pool and hot tub, and adventure course (but you have to pay extra and sign up ahead of time for adventure stuff). I had a great stay here. Def take a short trek up to the Zen Deck- has the best view of the lake and is a great place to read or journal or meditate. Apparently, the lodge guests don't have access to the lake anymore which is kind of a bummer. Lots of hiking trails within 10 min drive. read more

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We had a wonderful time at the cabin with our family. Special thanks to Mike who helped us with settling in with our luggage and getting our fire started, he was a big help!! We can't wait to come back soon. read more

Great amazing place to stay. Beautiful views, We have been here twice and each time it gets better and better. World class treatment without the crowds and distractions of television. Stunning views amazing food and staff. I cannot wait to return to this place !! It truly is a hidden gem! Each time we have been this lodge has not disappointed us! read more

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A warm and family friendly lodge up in Lake Arrowhead. Beautiful, secluded grounds with plenty of amenities for the whole family. Basketball, tennis, pickleball, and volleyball courts. Ping pong and foosball tables inside. A gym, pool, and jacuzzi are also available for guests. They offer daily pontoon boats to tour Lake Arrowhead for a small fee. The grounds are well maintained and allow the freedom of walking about to see both the area and lodge itself. The staff is customer oriented and really hospitable and gracious. Daily coffee, tea and refreshments are available in the lobby. Our small cottage was quaint and comfortable and felt very rustic. My only complaint was the mattress stiffness. This was a very soft bed which made it difficult to get a restful night. read more

Thank UCLA Lake Arrowhead Lodge. An amazing place and even more amazing staff. To Charlie, Dylan, John and Darren Thank you for saving our family in so many ways. This once in a lifetime blizzard of 2023 is definitely one for the books. Our hearts goes out to everyone who have lost during this disaster. Thank you for keeping my family safe at your lodge. Thank you for the hospitality and treating us as family while we were "trapped" by the blizzard. We didn't feel trapped because you all took such great care of us and we were blessed not to be lacking of anything during that time. Our 2 night stay ended up being a 9 day stay and could have been longer if it were not for the kindness and generosity of the general manager who gave us a ride not only down the mountain but all the way home. Our car suffered a catastrophic failure during the blizzard and we literally had no way home. Called every repair shop and AAA. Everyone was stuck and there was no one able to help. Seeing and reading about the aftermath I understand how lucky and blessed we were to have the UCLA Lake Arrowhead Lodge and all the staff there. They kept us safe, very comfortable and fed us well. Thank you Charlie for providing all those arts & crafts for my little girl. All those board games made the time a blast. Thank you John for making those amazing meals. You always seem to read my little girls mind when it comes to what she loves to eat! Thank you Darren for tirelessly shoveling snow so we can have a safe path to and from our lodge. Last but not least, thank you so much Dylan for your generosity and kindness for taking us all the way home. The UCLA Lake Arrowhead Lodge is an amazingly beautiful retreat. We wish we could have done more exploring and we are sure to return and return and return. What makes the place even more amazing and a must visit destination are the people. You will not find a friendlier, kind, generous and happy staff than at UCLA Lake Arrowhead Lodge. Book this place while you can. This place will not be a hidden gem for long. Thank you and blessings to you all! read more

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Stayed here over Labor Day weekend. It was a bit different from when we visited in the past. Some of the charm still exists, but there are some criticisms. - The rooms are not akin to a highly-rated luxury resort, so know that going in. We knew, and that has been fine. It's like staying in an older cabin-like setting which adds to the charm. There isn't any water or snacks or a TV in the room but we bring our own, and who needs a TV when you have nature and other activities. - The walls are thin. We could hear someone on the phone on one side and another person snoring on the other side! The bed also had only one nightstand next to it and a low ceiling we had to navigate. I did not have good sleep. - The on-site restaurant is serviceable, but my advanced order meal they offered as a vegan choice came after everyone else at my table had nearly finished eating their main course. - The basketball court doubles as a tennis court so we had to wait for kids to finish their match. The two balls provided were either flat or damaged with bulges. And I thought UCLA prioritized b-ball ;) The above is indicative of an older establishment with no emphasis in catering to guests. But the coup de grâce and impetus of this review came from the attitude of the reception desk when asking for a late check-out. Check-out is at 11am, and we asked for a few minutes more (15 minutes, to be exact). I've always been granted this at any hotel, etc. but not only were we flat denied, we were told that the staff may be in the room if we weren't out at that time. Check-in is at 4pm, and they can't allow 15 minutes more to check out? Not being accommodating is one thing, but to also convey it in such a cavalier manner isn't something I'll want to test again. I was going to give 2 stars, but was convinced to give 3. Overall it was not a great vacation experience this time. read more

This is my second time staying at UCLA Lake Arrowhead and I am in love with it! My husband grew up coming here, but recently they opened to the public, making it possible for non-UCLA affiliated people to book a stay. The cabins are so cozy and adorable and comfortable. We love turning on the fire at night. The grounds our gorgeous, on the lake, with beautiful woods to walk through. Four tennis courts and a pool make having fun easy, as well as many sports gear and games one can check out. Tons of cool nooks and crannies can be found through the woods, like a treehouse, climbing a wall, etc. The staff are super friendly and kind! This place is a gem, that I think still largely unknown to the public. We felt like we had the whole place to ourselves. Can't wait to return! read more

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The complex is comprised of small cabins in addition to meeting rooms, a fitness center, pool/hot tub area, library and even a tree house. Rooms are comfortably set up as two bedroom units with their respective bathrooms and separated by a small living room. Beds, pillows and bedding were clean and very comfortable. Bathrooms have a heater for comfort during cold temperatures. The sitting area also has a fireplace and a decent amount of wood supplied as needed. In addition, there is outside sitting furniture immediately exiting each cabin. Grounds are insanely well maintained and manicured. Dinning services are professionally arranged with tables fully set for breakfast, lunch and dinner. Buffet menu is substantially set up with a variety of quality food and drink choices. Dinner was regularly served with wine as a 4 course meal. All meals had were tasty and the staff easily accommodates special dietary restrictions. Staff was courteous and inviting. Bar areas have a plethora of board games for additional entertainment. The complex is also within a short walk to the lake. Beautiful views are observed from any angle and the front desk provides hiking trail maps. Overall a pleasant and comfortable stay. Definitely recommend booking this place. read more

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Absolutely amazing place for families. Well situated with a lake view. Cabins are well kept and clean. Beautiful property is well kept. Lots of activities for kids: tennis, basketball, sand volleyball etc. There is also pool and jacuzzi. They provide coffee, tea and hot chocolate in the lobby which is a great plus. There is also a bowl with apples. Working fireplace inside the lobby and great fire pit outside. They sell s'mores kit and it gets really busy around fire pit as sun gets down. Free parking and charger for electrical cars is a big plus. The only down side is there is no lake access or hike around the lake. It's all private property and requires a pass. my only complaint is that we asked to open the couch for us twice and it was never done. will be back. read more

UCLA Lake Arrowhead Lodge - lake from afar - Venues & Event Spaces Near Me - Lake Arrowhead, California

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We stayed during Covid. Everyone made us feel very safe and they were taking full precautions with masks and sanitizer throughout the property. My family and I did a hike around and had a great time exploring the deck and treehouse. We also enjoyed the pool when no one was around but got pretty chilly with the wind! Our stay included s'mores and breakfast which were both excellent as well. We even saw a family of 3 raccoons trying to get in on the s'mores action. You can also light a wood fire in the room with plenty of extra wood right outside. I'd definitely come back again! Btw they also have 3 EV chargers. Two of them being Tesla ones. read more

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"Elevated dining experience?" I wouldn't call a buffet in an antique lodge "elevated" necessarily. The impression from the website is this is fine dining, but not even close. Using phrases such as "Lake Arrowhead's one-of-a-kind culinary experience from our award-winning kitchen" is grossly misleading. Thought it would be good since there were only two reservations left on the night I went. Walked in.....walked out. Do better at describing what you offer. read more

Overall, this is a nice little hidden resort in the Lake Arrowhead mountains! Typically this resort is for UCLA alumni only, but I think because of COVID they have opened it up to the public. The properties were very clean, and pretty much everyone wore masks and were respectful. Our 2-story 2 bedroom 2 bathroom cabin shared a wall with another cabin. It was also luckily close to the reception/dining area/amenities/parking but other cabins were up some really steep steps. Cabin is overall nice except: - No mini fridge, you have to bring your own cooler - No upstairs door to the bathroom, just a sliding door to the toilet - THIN walls, you can hear everything your neighbors say - Small shower - Horribly low shower pressure - Little bathroom counter space You order your meals ahead of time via mobile and unfortunately they are more on the expensive side. However, meal pickup was very quick and easy, and you can eat in their little outdoor dining patio, back in your cabin, take it to go, etc. Some of the good food we had: - Ribeye - Potato leek soup - Salmon burger - Angus burger Food we didn't care for: - Pancakes. They were so chalky, powdery, and awful. - Sea bass We went down to the lake, Lake Arrowhead Village, did a cardio hike on the property, hung out at their zen deck overlook, and played tennis! There's also a pool, basketball, pickleball, volleyball, shuffleboard, and I'd be curious to see what the gym is like but that's currently closed due to COVID. There's also a huge grass area where you can play frisbee, have a picnic, hang out, etc. Overall it was a nice weekend getaway, and I'd definitely recommend if you're a fan of the mountains/lake! read more

The location is nice and very scenic. This is especially true of you like nature. They allow non-UCLA affiliated guests to stay here and I'm one of those people. Unfortunately staying as a guest leaves much to be desired. Consider the following: 1. During check-in we were not allowed to park our car near the front lobby to unload due to a wedding. The attendant asked us to park across the street in the other side of the lodges or return several hours later when the wedding was over. They never offered to assist with luggage. 2. I asked that sugar and creamer be brought to our cabin along with wine glasses. The attendant brought the wine glasses only. When I asked about the sugar and creamer she said they don't deliver those to the cabin and that I would have to get it myself from the lobby. 3. It is impossible to eat at the restaurant for breakfast, lunch, or dinner since it requires a reservation. They are constantly booked with larger parties such as wedding or conferences so you have to leave the premises to eat. They only offer coffee and tea. Not even a grab and go for guests. 4. There is really no room service. So expect your room never to be cleaned while your are staying there. There is also no turn down service. 5. The hotel staff attitude isn't really what you expect. Yin have to tell them what you need and want. They are not proactive or thinking about what will make your stay more comfortable. The location is very nice but keep in mind that they do not offer what you would expect from a normal hotel or resort stay. read more

Decided to rent a room for the weekend. UCLA alumni get a discount. Make sure you call beforehand to request special rates if you're a UCLA alumni. Be prepared to show proof of alumni status. Everyone who works here is so nice, especially Bonnie. I must have called about a dozen times asking tons of questions. She was so sweet. The 50 acre property is incredible. Great place to take family. They have all kinds of activities from basketball to tennis to beach volleyball. The zen deck is beautiful. Walk up there if you don't mind the steep hill. Totally worth it. The only thing I did not like was checking in at night time. The property is dark and not will lit. It was so hard to find our room. I suggest walking without your luggage, find your room, and then bring your luggage. The rooms do not have TVs. The rooms are clean and spacious. Beautiful fireplace, outdoor patio, and mini refrigerator. Although their are no microwaves in the room, they do allow you to use the one they have upfront (somewhat of a walk). They provide shampoo, conditioner, and body wash. I ordered extra towels late at night and they brought it immediately. The amenities are great. They provide you with basketballs, tennis rackets, tennis balls. Everything you need to take advantage of their facility. They offer fresh fruit, coffee, hot chocolate, and tea at the front every morning. Although I didn't try it, they also have a restaurant which I hear is quite good. I loved my stay here and absolutely intend to come back. They also have free WiFi read more

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My family and I stayed here for two night. We are a family of 6 and the deluxe chalet fit us perfectly. Very quiet area and many activities to do on site. The staff was very friendly and helpful as well. We will definitely be coming back, highly recommend. read more

Had an excellent stay at the Lodge for Labor Day weekend. It was a lesson in adjusting expectations- the area was hit with HEAVY fog. We booked a pontoon boat trip and the weather forced a cancel, but the rates were reasonable and the boats looked great, so we will have to come back again! I got to explore the grounds on a foggy morning and there was much to see onsite. My kid loved the playground and playing around the pickle ball court (there is ladderball, foosball, cornhole, kickballs etc). I received some conflicting information when I called ahead of time about meals- I was told it was all buffet so first come first served, but it turns out that reservations are strongly encouraged. We were able to put our names on the waitlist and did end up with a dinner seating (and the buffet options are solid). With the weather as it was, we made multiple trips to the lobby for complimentary tea/coffee/cocoa to help ward off cabin fever, and there were families enjoying board games, movie nights and other activities to keep folks entertained. read more

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Beautiful Resort high in the clean, fresh mountains. We stayed in a 2 story, 2 bedroom 2 bath which was clean and comfortable. Each room features a wood burning fireplace (or use the gas), a fridge and a nice couch and bed. The check-in was fast and easy and I might mention EARLY. Lots of sports on property including a sparkling pool, tennis and pickleball. There is an indoor Jacuzzi and a fitness center. One tip; try hiking to the Zen Deck; beautiful views and a sturdy wooden swing for two. read more

I would have given them a 5 stars if not for the small mouse entering our lodge lol...definitely spooked us out. As you enter the lobby, you will feel that the place is full of history... they have a mini museum on the seating area in the lobby... even the coat racks shows sign of earlier times...the place offers a lot of outdoor activities...we enjoyed walking around the area and went to the Zen deck- what an awesome place to view lake Arrowhead!.. the room is 2 level, doesn't have TV but wifi is great... though the furnishings looks dated, which adds to it's vibe... the bathroom amenities are modern. We also did the buffet breakfast- wonderful food - egg benedict, breakfast meat selection, oatmeal and fruits. Did not fancy the coffee though... overall it was a very relaxing place to stay. read more

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