------------------------------ Rating: 5/5 Stars…read more"I cannot thank Center Appliance in Tracy enough for their incredible service. My sister and I are senior citizens caring for a disabled man, and because we do laundry all day, every day, getting a replacement washer was an absolute emergency. We called Center and they helped us find a front-loading machine that perfectly meets our needs. From the initial call to the delivery, the experience was seamless. The delivery team was professional, efficient, and even cleaned up the area before they left. Thank you so much, Center Appliance, for taking such good care of us. Pete our Salesman knew exactly what we needed, and the delivery team Cameron and Kevin. So polite and patient with us. I would define thIs as "WHITE GLOVE SERVICES .

Purchased a GE refrigerator from this business on 9/19/22 for $3400…read more On 10/14 our ice maker went out. We called and scheduled repair. On 10/20/22 we returned home after being gone for several days to find our freezer out and every spoiled. Went to this store and spoke to Manager, explained our issues and of course there was great frustration in my voice but no yelling, no cursing just upset with a horrible product. I asked if we could get a replacement refrigerator, "No, we're a small business we could never accommodate that request." Then asked if they would pay to replace all the product I lost in the freezer. "No, we don't do that." Not one word of concern for what just happened, not one word of sympathy, not one suggestion on how we could remedy our issue. He said he'd give us a service number to call but "you have to be nice to them when you call." What, are you kidding me? Have you not heard a word I've said? As we were leaving, he said to my husband as I'm standing nearby, "tell you wife I hope she has a better day." We intentionally, purchased in Tracy as I firmly believe in keeping our money with our merchants but never again and certainly not with this merchant. Horrible customer service and dripping with misogyny.

I have been a customer of Direct Appliance for over 10 years, they have never let me down. Vivian…read moreis so professional and helpful, see really knows how to make your project come together. This week I was able to attend a Wolf cooking demonstration, it was an amazing way to learn how Wolf ovens work and what they are capable of. Direct will always have my business.

From sales to delivery Direct Appliance staff do a stellar job at making sure you're getting what…read moreyou need and want. Sales staff is very knowledgeable about the appliances and services offered. Delivery and installation staff went above and beyond to set up our new washer for us plus showed us the features it had and how to use them.

Very friendly knowledgeable staff. Excellent customer service. I bought a refrigerator, computer &…read moremicrowave. We are always satisfied. Even if have to return or exchange. They helped every time

I scheduled an appointment through Apple to have my new phone serviced and arrived exactly at my…read moreappointed time. Upon checking in, the Geek Squad representative appeared visibly frustrated and disengaged. I was not greeted or acknowledged professionally and was simply told to "have a seat," without any explanation of the process or what to expect next. After waiting for 10 minutes past my scheduled appointment time, there was still no communication regarding the delay or an estimated wait time. The lack of basic courtesy and communication made it clear that my appointment time was not being respected. This experience was frustrating and unprofessional, especially given that the appointment was pre-scheduled through Apple. As a result, I have lost confidence in using this location for any future Apple product support and do not plan to return.

This place is a big joke,I rented some bunk beds for some company coming from out of state asked…read morethem to call me 20 minutes before they drop of the beds so I can have someone there and they failed to do that. So once again it's time for pick up and they didn't even show up to pick them up, so I called on the following Monday to tell them no one showed up they said ok we will pick up on Thursday and I asked can you call 20 minutes before pick up so I can have someone there, once again they failed to call and just showed up and then called and said no ones here, well go figure, you were supposed to call. CUSTOMER SERVICE AT ARRONS IS VERY POOR, TRY HIRING BETTER PEOPLE!!!

Got a new couch. Did the rental online, got a great deal. Dealt with Mike when we went in and he…read morewas fantastic, excellent customer service! The delivery team was also very friendly, professional and got my couch set up very quickly!

Kitchen Fantastic made my dream kitchen a reality down to details I didn't even know I wanted, but…read moreso glad they had the expertise to tell me about them. There workers were very professional and timely and paid close attention to details. I couldn't be happier. Thank you Kitchen Fantastic!

They have subcontractors to do the work, these workers don't care about quality. They say…read moreeverything is included but it is not, if you need help when they're done with the job, good luck I'm still waiting for some information, they just don't care because they got paid.

Awesome service made sure I was a satisfied customer. Did me a favor by helping me load my wood…read moreinto the truck.

Do you know buy the gorilla superglue gel from Home Depot? I mean they haven't. They do have things…read morethat you wanna buy and everything but check exactly what you're buying because I didn't check and when I got home I saw my superglue gel he had I bought it for seven something almost 8 dollars and he has nothing almost it has less than half in it and when I called customer service trying to if I can just get another one or something they said sorry that's how it comes and there was no like very cold. No good help. This is not the first time I have really bad customer service from Home Depot in Tracy. Go to Livermore from now on and please do check your things before you buy.

Just wanted to shout out that they came out fixed our fridge did an amazing job have great customer…read moreservice order. The part came out handled the business. We're very accurate very quick very friendly. Great service highly recommend recommended.

I called Pro App. Paid $140 in advance to get a diagnostic evaluation, went out , text saying it…read moreneeded a couple things, $240 , wow now I'm in it $380, called and told me can't fix it, do I get my $240 back, nope, told me I now have a credit at there Store,

I am extremely disappointed with the after-sales service I received from San Jose Appliance Store…read moreand intend to file a complaint with the Better Business Bureau. When my old oven stopped heating, I decided to replace it rather than repair it. I found San Jose Appliance Store through Craigslist, contacted Anthony, and arranged delivery of a used oven. The oven was delivered promptly, and my old oven was hauled away for an additional fee. Unfortunately, after installation, I discovered that the front burner would not ignite properly. When it did light, it often released gas into the kitchen first, creating what I believed to be a serious safety concern. To the company's credit, they sent a technician to inspect the stove. The technician was courteous, but the repair was unsuccessful. During the visit, brake cleaner was sprayed inside my kitchen, leaving strong fumes throughout the house. My wife and son both complained about the odor, and my son later developed a headache. A few days later, another repair attempt was made when a replacement part was brought to my home unannounced. Unfortunately, it was the wrong part. I then contacted GE directly and discovered that the serial number listed in the advertisement was incorrect. Once the correct information was identified, I learned the stove was also missing two racks and required a replacement handle. I ultimately spent about $150 replacing those items. I was also unable to obtain a proper invoice because I was mistakenly given another customer's paperwork. When I raised these concerns, I was told the stove had been sold "as is" despite the advertised 30-day warranty. I was also told the missing parts and defective burner were merely cosmetic issues and accused of "trying to demand money." To be clear, I never demanded money. I simply asked the company to provide the correct replacement part so the stove could be repaired safely and function as represented. That request was never fulfilled. Anthony briefly suggested a trade-in arrangement, but multiple messages later indicated that no exchange would take place. The only remaining option offered was another repair attempt, by which point I had lost confidence in the process. Adding to my frustration, I later discovered that the oven I paid to have hauled away was being advertised for resale on the company's website. At this point, I have purchased the necessary burner part myself and will hire a qualified technician to complete the repair. This has been an expensive lesson. I was not seeking a refund, discount, or special treatment. I simply wanted an oven that worked safely and a company that stood behind its warranty. Update: In response to the owner's reply, I would like to clarify a few points. My concerns remain unchanged. The oven was sold with a faulty burner, and despite two repair attempts, the issue was never resolved. I also did not "demand" money. I initially proposed a simple solution: that the business owner obtain the correct replacement part and ship it to me, which would have eliminated the need for any refund. When no effective resolution was provided, I purchased the correct part myself. This was not merely a cosmetic matter. The issue involved a burner that failed to ignite properly and allowed gas to accumulate before lighting, which I considered a legitimate safety concern. At this point, I no longer expect this business to honor its warranty when doing so is inconvenient or costly. My review is based solely on my personal experience. I encourage prospective customers to consider all available information, including both the owner's response and customer reviews, and make their own informed decision.

We were in need of a new oven since ours stopped working 3 months ago. Found this place on Facebook…read moremarket since we were on a budget for replacing our stove/oven. Went in today and Leslie was very helpful. We found a stove/oven with a glass top and Leslie worked with my budget to include delivery, install and take away of our old stove ALL within hours of when I came in the same day. I received a 90 day warranty and she assured me if anything went wrong before then, I could call her. Would definitely recommend SJ Appliance to anyone looking to purchase large, expensive Appliances yet on a budget. Thank you for Leslie and the team of delivery guys who were in and out in less than 15 minutes.

First time coming in and it definitely will not be my last Karen and Joel were more than amazing,…read morebeginner plant mom here and they made sure to help and give me the best advice on how to care for my current and new plants! Such a magical place , new weekly pit stops coming forsure

My second time visiting the store to peruse and discover new plant inventory. There were a lot of…read morevariety, including rare plants of different sizes and price ranges. I went with a couple of smaller plants - a prayer plant and a heartleaf fern for $10 each. So affordable. At purchase, the plants were wrapped in paper. Probably best to sit them on water-proof material bc they must've been freshly watered so there was excess moisture what leaked during transit home.