I have been to the Ulta Benefit Brow Bar as well as the salon and I give 5 stars to both! I have uneven and difficult to wax eyebrows and they've done a perfect job everytime. I also hadn't cut my hair in over as year and Robin asked what I wanted and gave me the best cut and style. I'd refer anyone to either place. The prices are what you'd pay at any decent salon and the store is always tidy. read more

I was very skeptical when making an appointment for a haircut. I haven't been to a random person who I wasn't referred to in years. Decades even. But I took a chance on the salon at Ulta Tanasbourne. I booked the appointment online and was placed with Laura. I couldn't be happier. Laura listened to what I wanted, didn't try and up-sell me after I was in the chair. And even took the time to show me color swatches, even though I said it would be a few months before I would be ready to come back for a color. I went in concerned that I had damaged hair due to prior bleaching and rather than try and sell me additional conditioning treatments, she explained that my hair was actually pretty healthy and just getting it cut would make it seem less frayed. She was right. I appreciate her expertise and respect. read more

If I could give 0 I would. What my experience has been cannot be described as customer service. The cashier lead (black hair) was the sorriest excuse for management I can imagine. In a world where soooo many options for cosmetics exist this store has single handedly confirmed my decision to shot elsewhere. You guys are the worst!!! read more

WooOO HOOooo! A closer Ulta in the Beaverton-Hillsboro area! This location is a bit smaller than the Cedar Hills. But the place is fully stocked, clean, and friendly employees. What I like about Ulta is that they carry Essie nail polish, although this brand can be found at Target as well, Ulta carries more colors. As far as prices goes, I think Target might be a bit cheaper by a few cents. Brands they carry: Urban Decay, Tarte, Smashbox, Bare Minerals, Benefit, Murad, Philosophy, Boscia, dermalogica, Cargo, Stila, bliss, Boots, Clarisonic, Clinique, Lorac, John Frieda, Kinerase, Essie, O.P.I., China Glaze, Boscia and much much more! They also have a salon in the back of the store. I believe it is by appointment only. The store lay-out is similar to all of the other Ulta stores that I've been to, so no surprises. Nonetheless, if you need cheap or expensive makeup, fragrances, hair products or appliances, bath/body galore, this is a good pit stop for any of those needs. P.S. They've got a few items for men too! read more

My friend recommened me to this location for eyebrow waxing. She has had great experience except for yesterday. She went in to do waxing as a walking and had a horrible worker make a racist comment about "mexicans never making appointments" and then did a horrible job and waxed off half her eyebrow. She complained and still paid because she just wanted to leave due to the horrible service but was called back and was then issued a refund. Im sorry but this has left a horrible impression for me. They deserve no stars. read more

This is a poor man's Sephora. But do you really need top shelf materials all the time? No? Then this is the place for you. They have good brands for both men and women. Yes, go to Sephora or shop online. You might get overwhelmed at first but take a deep breath and start reading signs. Can't read? Dyslexia got the best of your day, today? Holler for an associate for help then. read more

Is uninspiring customer service part of the Ulta experience for people like me? After several disappointments with the Cedar Hills store I decided to give this branch a try. Though many employees were on the floor, I didn't receive a greeting and was never offered assistance though I was in there for almost an hour. Maybe if they hate my face so much they could help me find something to cover it up? Just an idea. After all, they had no problem approaching other customers in the same aisle, looking my way, then walking off, so something about my hideous countenance must be repulsive to them as I smell like a fresh spring day and appear as helpless as a basket of puppies. I'll stick with shopping online or going to Sephora. At least with the latter I can assume if I'm being ignored it's because I just don't look like a classy enough broad. Edit: Went to Sephora afterward, had 2 people ask if I needed help although they were busy and even checked back in with me later. Then at the registers a super awesome guy offered to ring people paying by card separately to expedite the process. He joked with me the whole time and called me "miss" which I don't care if he's simply being nice, I've just hit that age where man, that makes my day. I exited with my purchases feeling like a valued customer. This was an incredibly stark contrast to my experience with Ulta that left me frustrated and full of questions, like "Do I have some sort of beauty leprosy that violently repels their employees?" Seriously, if you can get it at Sephora go there instead. read more

Brought my daughter in for smoothing treatment. The stylist was running an hour late for our appointment time. My daughters hair when finished had two different textures in it, straight on top and kinky underneath. Her hair looked ridiculous when she stepped away from the chair. Her hair was dried out as well. The results were awful. Stylist complained about how tired she was and told me we had to use a particular shampoo and conditioner with the treatment. Over $200 wasted on ruining my daughters hair! Very disappointing experience. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Beaverton, Oregon

See all

I'm a little on the fence for writing this review. I want to give the salon the credit they deserve but the employees in the store are so brainless about their own products I just can't grade only the salon. I've had my hair cut, style and up do a few times here. Always a great experience and I never feel like I've over paid or not gotten what I had in mind. The stylist are always professional and do a wonderful job. Scheduling can be a little sketchy as I've made an appointment and they've put it on another day, which was frustrating but they were still able to accommodate me. I will continue to come here to get my hair done. The store itself makes me upset. The employees have little knowledge of beauty products and don't know where things are located. I've actually been working with an employee trying to find something and he literally walked away from me. Extremely poor service, especially when I'm about to pay money for the higher end make up they carry. read more

My negative review is specifically for the salon portion. I have no issue with their product they carry and actually have purchased make-up and styling products there many times. I had the worst hair cut ever there yesterday! The guy who cut my hair was nice enough but clearly had no idea what he was doing. Mind you I am not picky about my hair cuts and generally am happy with whatever. My request was a shoulder length bob with a some layering. EASY RIGHT?! He basically hacked at the back portion of my head with no rhyme or reason and then tried to cut the front super fast because his next appointment was waiting. I was there 15 minutes early, the guy was just painfully slow doing anything. At the end he was like, "Well..it is pretty much fine but fi you want me to fix it after you get home and play with it, just let me know." I literally started a yelp account because I was so dissapointed with my experience. I am sure they have other stylists who do great work, but do NOT get a cut from Alex. :( read more

Definitely 4 stars for the selection and the salon. I got my hair colored recently by Laura, and love the way it turned out. She was thorough, friendly, and professional and the salon itself is clean and bright. The product selection is always good too, although it's a bit dark and therefore difficult to see cosmetic colors very well in some areas. Although, 2 stars for the general customer service. It's hard to find help if you are in the *gasp* drugstore cosmetic area, as the store is heavily weighted with salespeople on the right-hand side of the store where the more expensive stuff is. (Hmm, the drugstore side is also the side that's darker....interesting.) Also there is one employee there in particular that's on the cash register a lot and she seems like she would rather be anywhere else than dealing with customers. She always seems irritated and rolls her eyes at questions. I've dealt with her several times and I always feel like I am bothering her when I need something rung up or make small talk. Everyone else has been friendly though. The deals on the mailing list bump this to 4 stars overall. read more

When this first opened I had no desire to go in here - it looked like it was going to be another overpriced selection of products I didn't need. I ended up going in about 8 months ago and was pleasantly surprised with the variety of products from upper-end to very inexpensive. I tend to buy my shampoos from there, along with body creams and scrubs since I love the products, and they will credit back an item if you don't like it even without the receipt if you have an account with your phone number. The only services I have used there are the aesthetician Leilani. She was referred to me by a friend who ale has a skin condition of rosacaea, as do I. I was very nervous about getting a facial since I react to everything!!! When the time was up, I was so relaxed, my skin felt great and I loved talking with Leilani as she has a true passion for what she does and in helping people. She is a sweetheart! Some of the products I really liked and purchased, and one I didn't like after a few days and there was full refund, along with a better product recommendation for me - including things I could use at home that really help my skin. I now find myself going in here first to look for my products as it's much nicer than going to the malls or department stores. The only thing I don't care for? is sometimes the "artificial" friendliness from SOME of the salesclerks, and the over made-up appearances - but that is just my personal preferences. I like make up just hate seeing people overly done. But I tend to feel that way in department stores as well :-) read more

Sheena W. at the salon was an exceptional stylist!! She was very personable and took all of my concerns into mind when cutting and styling my hair. She truly tailors her skills to the customers needs and that can be so difficult to find with a hair stylist. She was attentive, empathetic, and went above and beyond to make sure that I was happy with my haircut. I cannot recommend her enough and will be coming to her regularly because I had such a great experience with her. read more

Very informative and knowledgable staff. Great customer service! What a great experience. Kayla was so kind to give me a free gift when I applied for their credit card. read more

I stopped in between clients for a quick foundation purchase. Of course I couldn't remember what shade I needed. Not to worry, the awesome Dr Murad rep was visiting our store and offered to help me. She stops by every 4 weeks and I plan to have her help me again! Thank you for the amazing service and visit! read more

I will never shop here again. This is the second time that someone in your store is spying on me. The first time it happened was almost a year ago. And the second time it happened it was right before Christmas time. I went in to looks for a few last minutes gifts. Since I wasn't sure what I was getting I was wondering around. I was looking at the body sugar scrubs when I notice a worker there spying on me. I notice in my peripheral vision that the girl was looking at me. I looked sideways and I noticed that she had been organizing or fixing the same 2 bottles for the past 3-4 minutes. At least if you are going to spy on me, make it less obvious. I don't appreciate that at all. For this reason I will never shop here again. I will just go to Sephora where I am treated with the utmost respect. And for any low end items that I want I can just go to Target or Walgreens. Or I can just order anything on Amazon or Walmart. I will unsubscribe to your emails and mailers. Also some advice, instead of spying on people, chit chatting and gossiping, maybe you should concentrate on good customer service, helping people out as well as having more than 1 cashier at a time. read more

customer NO~SERVICE: they clearly don't want to be there. hair salon staff, including the store manager refused to add the hair color touch up .... as it wasn't included in the original price quote: I was rudely dismissed... I'm still shocked and processing, just too rude and dismissive. read more

I like Ulta but I don't like this particular store. Well, maybe 'don't like' might be a little harsh. I'm not impressed with it. I have been here a few times. The service is lackluster. I came here to buy some lotion. The store wasn't packed and there seemed to be employees everywhere but not one of them stopped to ask if I needed any help and I actually did need help. I had to go find help. It has been the same experience every time. I do like the things they carry but I would rather go to another Ulta store for my shopping needs rather than come here. That's unfortunate because this one is closest to my house. read more

Bad staff. I asked for chemical free lipsticks and the woman asks me what are chemicals. I wasn't there to get tested On my chemistry knowledge. read more

I absolutely love this place! Tiffany (hair dresser) is the best! Not only does she do great work, but is also great to chat with. I recently got married, and I am not much of a girly girl. Tiffany could tell I had no idea what I was doing. She and one of the brow girls (I'm sorry I forgot her name) moved things around last minute to get things done for me. They made me feel pretty, but not uncomfortable. I don't think they have any idea how much that meant to me. Thank you Ulta ladies! read more

I am an Ulta reward member and when I went in for the free birthday gift the girl just said sorry we ran out of the birthday gift this month and didn't offer a substitute gift. I called the Beaverton store and they had run out but were happy to substitute the free gift for me and thanked me for coming in. Guess where I am shopping now? Not the Hillsboro store!! read more

I mostly like coming to the beauty bar to get my hair done. I like the stylists and variety of hair color options. Very friendly staff and walk you through any drastic hair changes like when I chopped off my long hair into a long blunt bob. read more

I'm pretty satisfied with this Ulta for a few reasons. Though this review is mostly for The Salon, I will mention thoughts on the store too. I went in for a hair cut and style and was matched up with Brittany. She did a lovely job and most sacredly: She did NOT try to cut off all my long hair! I had heard horror stories about ladies wanting to keep their hair long, would end up with a stylist who would keep chopping until none was left. Not so with Brittany! She listened to me and showed me exactly how much she would take off. She even massaged my scalp nicely during my shampoo and deep conditioning treatment. I am VERY pleased with my hair and love how soft and silky it feels now about a week later! I also had an appointment with Tracy to do my makeup. Since it was my birthday, my husband said I could treat myself before we went to dinner. Tracy is pretty damn awesome to talk to! I loved how as she was applying the different steps, she also told me a few tips about how to better manage my skin. Since I was having issues with skin dryness and dullness, she recommended I up my skin exfoliation regime and possibly try out a different product. She wasn't pushing product either though whatever stuff she was using on my face then felt AMAZING! The store itself? It seemed pretty typical of all the other Ultas I've been too. This store was clean, well lit, and I had nice interactions with the sales reps I met. Since I can't give a more complete review about the store, I will leave it at a very solid 4 star review. If I get continuous positive appointments at the salon, I'd say that they deserve the full 5 stars. Until then! :) read more

I've been going to Tiffany Gibbs for almost 2 years. I LOVE how she does my color and cut. My highlights makes me feel good about myself and ultimately isn't that why we go to the salon? She always listens to what I want, I've had others hairdressers that completely ignored my wishes. I have fine hair and I know it's not ideal to have it long but I'm determined and Tiffany respects that. She suggests products and tools to get and keep my hair healthy. Seriously for the level of service versus costs, I plan on being a life long customer. read more

I waited in line for 15 minutes. Two cashiers up front, line of 30+ people, lots of ladies standing around in the store. Claimed a manager was on duty, so that's quite a manager. Get your act together. Good store. Horribly inconvenient. read more

Got an amazing hair cut by Casey L. a couple weeks ago. She fixed a poor cut I'd gotten the month earlier that left my long hair in a bad state. It looks great and I ended up loving the products she recommended. I only wish I was local so she could be my forever hairdresser! read more

Don't come to this location unless you know exactly what you're coming for because most of the employees are not helpful or kind! I walked around the entire store looking for a gift and about 5 of the employees were standing in a circle at one side of the store talking to each other like they were out at lunch. One of the girls asked me if I needed any help and suggested 2 things for me before going back to the conversation with the other girls. I guess she was helpful? At one point I stopped one of them while they were in the middle of their non-work related conversation to ask if she could help me figure out the price on one of the items and she was so rude! She condescendingly pointed to the registers and told me that the cashiers can tell me the price, not her. Uhmmmm obviously the cashiers can tell me the price, but wouldn't it be helpful for a customer to know the price BEFORE they stand in line? Also when I was standing in one of the make-up aisles looking at different products, two of the girls walked in the aisle and said "excuse me" because I was blocking some of the products that they wanted to show each other as they talked about their experience using them. They didn't even ask if I needed help. It seems like the workers here aren't working at all and just walk around to different sample products to try out on themselves and standing around talking to each other. Very poor customer service! read more

Thanks to Kelsie for taking care of my hair! I had highlights, cut and style done. She asked what I wanted, made sure we agreed on color and cut, and was very informative on the aftercare as well. Conversation was pleasant and she didn't rush although I could tell she had other tasks to be done plus somewhere to be afterwards. Many thanks for your time and hard work! I truly appreciate it! read more

The reason, and only reason for the 4 stars at this location is strictly due to my hair stylist- Tiffany Gibbs. She is very kind, patient, talented and does an amazing job with cuts, all over color and highlights. I have thinner, and a bit of uneven hair due to certain medical treatments I'm taking- but she always makes me and my hair look and feel beautiful. She has also been patient and understanding when I'm running a bit behind- due to my medical issues. I'd say that most of the women that work back in the salon have manners and are wonderful! It's the staff up front- they are not trained in the least when it comes to customer service. I forgot the guys name who is the manager at this location- but he has the worst customer service skills I've ever seen and delt with. I guess it makes sense that some of the employees don't have the best skills... they all have a rotten manager they have to look up to. I've never had any issues, with anyone, ever in any store- just this one with the staff at registers and the manager that was on duty February 6th. He was absolutely awful and not willing to listen to me and customer service ( who was trying to tell him the same thing I was ). This equals a disaster. I've managed many successful stores- and to be successful you need to be: knowledgeable, kind, patient, willing to listen to staff and employees. However- the most important is to be a good leader and lead by example. read more

This location is centrally located which is my reason for the two stars however this is a small store and their selection is not good. They do not carry MAC and some other brands that the other Ulta Beauty's carry. The workers are okay and can be helpful but you have to ask for help if you want it. My disappointment with Ulta Beauty is their dinosaur POS system that doesn't allow your former transactions to be found with your credit or debit cards which is a nightmare if you lost your transaction receipts for any returns or exchanges. Also, giving your phone number at the time of purchase does not guarantee that your purchases will be found. So that continues into my biggest disappointment with Ulta Beauty in that if you don't have a receipt for any exchanges then your purchase item will be returned at a huge percentage off which they state is the lowest selling price. But ask yourself when is the last time you've seen a sale on returned items or any makeup for up to 90% off? They don't sell that at all. They rip you off when trying to make returns without receipts. And they don't even give you any samples for free. They instead charge something like .25 cents for samples that most department stores give away for free. read more

Cindy Lee from the salon is amazing! I highly recommend her. Ive had a hair cut and an ombré done by her and left extremely happy both times. She clearly cares about her clients and puts effort into her work. Finally found a stylist I will be returning to again and again. read more

I go here for hair cut usually. They wash hair first before the hair cut/layering and they blow dry once done. I have done couple of times, had amazing experience both visits. Cost is also reasonable for the service. I would highly recommend this place for any hair related service. People complimented as nice hair cut . read more

My friend came in w a return & to price adjust items she had bought on a Ulta credit card which she opened online & apparently god forbid you open one online according to this older woman who was helping us. My friend was a little more difficult w not having the items & the receipt being watered down. BUT not the point. This older woman was so rude and you could obviously tell she was annoyed. Snarky comments in front of customers is also a no go. I was pumped to come in today SMILE. read more

I had a fantastic experience here this week thanks to Raya. I come into the store quite frequently, however this specific time I wasn't sure what Brand of foundation and concealer I should buy because the cheaper ones have been ruining my skin, and the color is usually off. Luckily, Raya came to my rescue. She really listened and paid attention to my concerns, and tested out a few different foundations and the benefit erase paste (for dark circles) on my face to find the right ones. She was very knowledgable, polite, and honest. I didn't feel as if she was trying to up sell me at all. My skin looks flawless now thanks to Raya! read more

Ulta Beauty - my face after using the foundation and concealer Raya suggested to me and tested on me for my skin type. Perfect! - Cosmetics & Beauty Supply Near Me - Beaverton, Oregon

The prices are good and comparable to online prices. Service at Cedar Hills Ulta is better. Somethings are harder to find. I couldn't find anyone on the sales floor, so I had to ask the cashier. Today, I ran by there and purchased $83 worth of mostly higher end hair products. I asked the cashier after purchasing, about the free samples that they usually give out because they're great for travel or just trying something out. The gal looked at me strangely and said they do not give out free samples at the counter. I noticed she did not offer it to the woman of color in front of me also. Getting the beauty samples used to be fun, like getting treats. I'm bummed. (Is this a new policy???) read more

Sandra Sandra Sandra! If you are looking into the benefit brow bar Sandra has been my brow artist for just about a year now and she is amazing! She is very patient and detailed in her consultations! She listens to my every whim! I 100% recommend her! read more

Went in a few days before Christmas only because I ran out of my facial cleanser. I started checking out some of the laser hair removal kits, but needed help. So I patiently waited, for about 30 minutes, while observing Non-Ulta associates assist other customers for lengthy amounts of time. Several employees passed by and avoided eye contact or just smiled. I finally walked back up to the front of the store where associates were helping with fragrance questions or standing there greeting people, and asked someone if she knew anything about the kits. She asked me to show her what I meant and when I did, she said that the only person that could help me, was on break for another 10-20 minutes. She walked back to the front, leave me to stand there and decide. read more

This is about my experience at The Salon in Ulta... I went in wanting to get a "full weave" of highlights. This would mean all over highlights, which really would only be retouching the roots on my fully highlighted head. I was quoted a price before making the appointment, which I agreed upon and was able to come in that night for their last appointment. Once I got there, it was clear the stylist wanted to go home ASAP. She told me to only get a "partial weave" to save on time and have less damage to my hair. She told me that since my roots are only visible around my face I could just do a partial weave most of the time and no one would ever notice. I thought it was a great idea! Not only did she not use a strong enough hair developer to COVER my roots with the bleach, she charged me the price of a FULL WEAVE. It was already disappointing that what she tried to do to my hair didn't work, but then being charged that much for only 1/4 th of what a full weave would be, was a complete scam. Overall, the salon stylist or the salon in general doesn't operate fairly. Very disappointing. It is also true that the store is always out of products, with dirty testers and a staff that is not knowledgeable about what they are selling. Trust me, Sephora is the way to go. The prices are the same and everything else is a better experience. read more

I will never go to this location again for a haircut or color. Tiffany, my stylist ruined my hair- its uneven and overall just awful and not what I asked for, and gave me the worst customer service I've ever received. She constantly rolled her eyes, made rude comments argued with me on the topic of if the cut she gave me was what I asked for or not (even though I've gotten the exact same cut done there before..) and provided basically no customer service. I want my money back for an awful experience!!!! Tiffany should be seriously reprimanded and maybe consider a new career, shes terrible at her job. Thank you cindy lee for a great cut for my husband. I have an audience of over 12.1k and growing on instagram as an influencer and my followers will be warned not to go here! read more

Never shop here! Managers are all so rude to customers, and employees. Every time I come in I get horrible service by a manager named Laurie. Definitely not a friendly environment I've also seen managers yell at employees in front of customers I won't ever be shopping here again read more