One of the best experiences I've had at a chick fil a. Staff was alert and on it. Line was sooo…read morelong (it's the airport, there's no getting around this fact of life), but they were moving people along really fast. Once I got to the front and placed my order, I didn't even have time to put my straw in my drink before my food was ready. Employees were pleasant, food was good, service was fast despite the unavoidably disgusting number of people that are present at any given time at any airport at any time of day. Shout out to this location. They are doing a great job.

Arriving at this terminal at 5:30 in the morning, my flight was very cold in the airport was very…read morecold. I suddenly grabbed a warm chicken biscuit sandwich for breakfast and it was delicious $4.91 out the door , warmed me up.

Yes, I got to spend $5 on a small cup of fro yo! Wanting a cool and light treat, I headed over to…read moreYovana on my layover. I don't know what it is about frozen yogurt places that makes people become mindless idiots but the people in front of me seemed to be confused by the whole frozen yogurt process and how to order. The girls working there didn't help either as there were three of them on staff but more engulfed in their conversation about their latest tattoo than reducing the size of the line. Ordered the white chocolate macadamia nut and it was meh. Paid more to have fresh strawberries on it and soon found out that they put the strawberries in the middle of the cup of yogurt rather than on it-not a fan. That is just asking for a trip to my dentist right there, baby girls at Yovana, please let me decide if I want the strawberries in or on top of the yogurt.

How on earth does a little commuter airport like CLT have such a rad, kick-ass frozen yogurt…read moreplace?! Just tried it last week as I was killing time during my layover back to SFO and I was b-l-o-w-n a-w-a-y by how awesome the frozen yogurt was! I had a swirl of chocolate & macadamia nut, and seriously, it tasted like an all-night party in my mouth (don't be gross, I mean it in a heavenly way). Everything is made fresh daily, and was the creamiest, most flavorful, fresh frozen treat I've ever had. If you ever have to deal w/ a crappy layover @ CLT, do yourself a huge favor and make life go from arrrgh-to-amazing with a swirly-poo of Yovana. I struggled with - 1 star b/c the ladies serving were so friggin' slow (despite the line, mind you), but then again, it is the South, and me thinks they're on a different clock than the rest of us. They were very nice though!

Was just passing through and got myself a three wing snack…read more The chicken was okay. They had hot sauce and it came with a biscuit. The wings were crisp and had a little seasoning to them. I would eat there again if ever at the airport in Charolette. Jaquarius was the cashier and he was kind and made me smile during tough travels.

food: standard chicken spot, i would say a bit above average but nothing too special and i didn't…read morelove the sides offered. first time having so maybe ordering something diff would be better service: fast, casual ambiance; was in an airport food court

A popular airport destination if you have the time. Since there is usually a line to get in, you…read morecan expect to wait to be seated. It appears that if you're traveling alone and there is a seat open at the bar, you can walk in and sit with no waiting. The wait staff is continuously on the move with little time to thoroughly clean table tops and floors. My chocolate milkshake came quickly and my wife's sparkling guava margarita was nicely presented. A bit too much ice but it tasted good. No food pics to share but, I must say that the 8 ounce burgers are presented picture perfect!

I had a little time before boarding my flight, so my sister and I decided to grab a bite to eat. We…read morewaited a few minutes to be seated, but the restaurant was moderately busy, so that was understandable. One thing I noticed right away was that the floor near our table, which was also the area leading to the kitchen, was very slick. A caution cone or warning sign would have been helpful to alert guests and help prevent a potential fall. Our server greeted us promptly and got our drink orders in quickly. When my sister asked about ordering a milkshake, we were told they were out. I suggested adding it to the list of unavailable items posted at the entrance so customers would know before ordering. I ordered the patty melt with sweet potato fries. While the presentation wasn't particularly appetizing, the flavor more than made up for it. The sandwich was delicious, the fries were great, and I cleaned my plate. I also noticed the table next to us had been waiting on their food since before we were seated. Eventually, they asked for their meals and to-go containers instead. I thought that was worth mentioning, as it appeared there may have been some delays coming from the kitchen. Overall, the food was very enjoyable, and with a few improvements regarding communication and safety, the experience could be even better.

I had a layover in Charlotte, and I felt really hungry when I got there, so I decided to stop at…read morePDQ; because when in the South, fried chicken and sweet tea is a must! I loved the chicken breakfast sandwich I had, and the sweet tea was on point! The tots were okay, and I kinda wished I had skipped on those, and there were way more than I could eat in one sitting. I noticed reviews saying the customer service was great. Maybe it was the time I got in, but I didn't get the best customer service while there, which is surprising for being in the South (and I know... I'm from the South)! But maybe someone was having a bad morning. ‍ But overall, okay.

If you have to eat at the airport, eat at PDQ. PERIOD…read more The food is hot and fresh and somehow they manage to find the NICEST people to work here!

Never again. I expect to pay a premium for airport food and other items purchased at the airport…read more But I am angry bc I felt like I got defrauded. I got a small burrito bowl and it was small. BUT they barely filled it with ingredients! 1/2 a scoop of chicken for $14!!! Food quality is decent the rice is undercooked. I am not a happy customer. But did not have time to spare to deal with it. I do not recommend. Try other options near by.

I was thoroughly pleased with my light and crispy taco pack (6) and chicken nachos. The freshest…read moreand quality ingredients were delicious. Great customer service.

Again, walked up, ordered, order filled quickly. Sat down and had a great smash! Looks like early…read moremorning is the best time to go.

This is soooo unbelievably bad. Over 8 minutes for fast food in a busy airport. Why! Nothing was…read moreready and i had to abort. To whomever, you're welcome for the $15 chicken sandwich. This place has PLENTY of people doing nothing. Just disgusting lazy lack of performance. You should all he sacked.

Patricia and the day staff were all incredible and warm as well as helpful. We are first time…read moretravelers as a young family and they went out of their way to make us feel comfortable. Patricia is the best!!

shout out to the crew running the shake shack at lunch on monday august17, 2026…read more food was fresh, cooked well, and fast. never have i given 5 stars to an establishment in an airport. i ordered the shack stack, fries with cheese, and chocolate shake with whipped cream. burger was cooked well, with fresh veggies. fries were hot. melted cheese was fresh. milkshake was made on the spot. i've had worse shake shacks outside an airport.

I think this may, in fact, be the most busy and largest McDonald's in Charlotte. Much of "Business"…read moreis conducted through/via the Drive Thru - I was pleased with my Order - Fries actually arrived "Piping Hot" from this location. This location operates like a well oiled machine; - No silliness going on! Drive Thru Line Moves Fast - Serious environment! Location seems serious about providing excellent Customer Service at this location. Very busy Vibe - Operating 24 Hours!

TLDR: Typical McDonalds with an upgrade. Quick and accurate orders. Hash browns and the egg…read moreMcMuffins are a good choices. I hear people raving about the McGriddle, but I opted for the traditional Egg McMuffin. This location is clean and efficient. It looks newer with ordering kiosks and delivery pick up areas. It did take longer to order from the kiosk, but I enjoyed looking through the available options. The kiosk prompts a lot of questions and only briefly shows your order number. Two of us were looking down to pay on the integrated terminal and missed the order number pop up. It displays the number for a few seconds. We then just had to check the completed order receipts to find the other completed orders. All of our orders were accurate and ready quickly. Overall, a nice McDonalds to stop at to use the restroom and get a meal.

I would like to report a poor experience at your Cook Out location. A short Hispanic male employee…read morewearing a blue apron, who was working near the second window by the carry-out area, was rude and dismissive when I requested an itemized receipt showing the price of each item purchased. We also had issues with our order. The first time we ordered, it appeared he did not hear us correctly, and we had to repeat our order. We were given a large fry instead of the regular fry we ordered, and the only receipt we received was for the spicy wrap. When I asked for an itemized receipt for the entire order, he repeatedly pointed to the total receipt taped to the bag and ignored my request. I believe customers should be treated respectfully and receive proper assistance when concerns are raised.

The right drive thru line at this Cook Out is always fast. If you want fast service go in that…read moreline. I don't know why the other line takes so long. Order: usually double burger with lettuce, tomatoes and pickles. I love that they let you customize your burger with fresh toppings. I've never had a wilted lettuce or tomato. Pretty good fast food burger.