I visit this Best Buy location often and usually enjoy browsing, Forest at the front door is always…read morefriendly and welcoming and mentioned knowing me from my regular visits which was funny that he recognizes me. Unfortunately, I recently had a frustrating experience after being sold a product that turned out to be incorrect for my needs in which their sales human assured was the correct product. When I returned to exchange it, management was not helpful and didn't seem interested in resolving the issue, which left me feeling dismissed. As a result, I lost $40 on a product I relied on staff to recommend. I was also surprised to learn that receipts are no longer accessible after 45 days, which removes a level of convenience I previously appreciated. I hope this feedback helps improve the customer experience moving forward

Very disappointed with the lack of customer service at this location. We came in to buy a TV and…read morewall mount and found no one in the TV department. We brought our items to checkout and waited, but no one showed up. There were several employees at other counters who saw us but didn't offer help. After waiting and wandering the department for nearly 30 minutes, we left without making a purchase. Won't be returning to this location.

Everything went well there is nothing that I can say bad about this place. I met a person named…read moreJeff, who showed me some amazing deals on electronics and he won my business. In the future when I go on the hunt for electronics, I'll go back to best deals in town because it really really really is true to the name. Thanks Again Don Mega

These guys were very easy to work with and very helpful with all the questions I had…read more They had everything i was needing in order to mount my tv on the wall and even gave suggestions to ensure I didn't have any issues when installing it. They helped me make sure I got the best bang for my buck and helped me find exactly what I wanted! Highly recommend!

Service delivery was on time and handled very professionally. Made sure our new appliance was…read moreworking correctly.

Service was perfect. Short, sweet, to the point. Selection on what i needed was very limited & yet…read moreI am very happy with what I got. Also it was at a more than fair price. (Stand up freezer for my garage). Thanks again Spencer's for not letting me down Kelly S

They were so friendly! The whole process of purchasing our new refrigerator and washer/dryer…read morecouldn't have been easier. We requested installation, which was done efficiently and professionally. Everyone was communicative and the appliances are gorgeous.

If you're shopping for washers/dryers, refrigerators or other appliances, I highly recommend Mesa…read moreTV & Appliance. Got a great deal on a washer there this week and, even more importantly, received superb customer service from a staff member named Daniel. (Daniel's the kind of knowledgeable professional who's also genuinely friendly... qualities that are all too rare these days.) Thanks for the fantastic service, Daniel!

Throughout the years my husband has drug me into this store. Over the years, I guess you could say…read moreit has finally grown on me. I find myself staying in here longer and longer each time. My favorite section is Dyson. I love looking at all the new gadgets. I already have my eyes on an in-room purifier for Christmas. I saw my husband's eyes light up and I was like oh no, I knew this visit was about to get longer. He took me over to their e-bike section. Which I didn't even know they sold those here. Our associate was Roosevelt and oh boy were we lucky to have met him. He was so helpful with getting the bikes out, letting us test them, was extremely knowledgeable and had a fun sense of humor. Anthony got his wish and we left with his Father's Day gift. Thank you all, Best Buy was a lot of fun!

Best Buy is one of my favorite stores, the selection is amazing and they have a little bit of…read moreeverything. They have even had collectors legos where they have been sold out elsewhere. Our experience tonight was worth writing about. We had prompt service, while we were looking for a home security camera. They even helped us find a package that made the cameras much more reasonable. They were so good in fact, we broke down and bought two e-bikes from. Overall (5/5): they had a good selection of items in stock and were prompt to help us. Customer Service (5/5): Roosevelt was amazing, we appreciated him helping us with the e-bikes and selecting the right ones for us. They did such a great job helping us load them into the car. Store Layout (5/5): the store is verge well kept and organized. Store membership (3/5): This is the only drawback, you know have to pay-to-play to get the maximum benefits. Even if you spend a lot in store they no longer have the generous Best Buy elites that helped with extended returns and bonus dollars seem harder to earn. Whether you're looking for a new appliance or a new TV, Best Buy is definitely a go to for us.

I honestly have nothing bad to say. I brought my truck in because my speakers weren't working but…read moremy sub was. They immediately got to working on it and found the issue within 15Min. They even looked into another small problem I was having with my reverse camera and gave me a solution. I'll definitely be coming back when I'm ready to add more to my sound system. Great pricing compared to other s as well. AND THEY ARE OPEN 7 DAYS A WEEK

They sold me sedona SD. 694 precision power speakers for $130.00 that I can get on Amazon for…read more$60.00 I guess it's my fault for not doing my research but I went in there and let them know that I didn't know anything about audio kind of interesting that they can take advantage of someone like that (they didn't itemize the receipt (of course haha) the rockford fosgate prime speakers were $70.00)

I had a really good experience at this Best Buy on my recent laptop shopping. Unfortunately, my…read morelaptop fell and the screen cracked so it was time to get an upgrade. Wow I probably could've just gotten the screen repaired. The laptop itself was over four years old, so it was time to get a new one, especially since I use it heavily for work. On this occasion, I had been looking at getting a HP Omni three as they had a special at Costco but they did not have any at the warehouse to try. I noticed that at Best Buy they did have that HP Omni three to be able to try on display to see if I liked it. And I'm so glad that when I tried it in person I discovered I did not actually like that laptop setting. So thankfully, I had to help from Tarj and Maddie. Tarj showed me the Lenovo yoga two and one 14 inch laptop, which was on sale due to their 60th anniversary of being in business. I like Lenovo's but usually they're a little bit out of my price range so I was really excited because this one was like $500 off so it was within the price range that I wanted to be in for my new acquisition. I really battle between the Lenovo yoga and the HP Omni X 2-in1. So I made some notes, went home and did a thorough evaluation of which would be the better purchase based on my usage for my work and then also durability. Hands-down Lenovo yoga was the winner and actually the percentage was higher for the sale off and so was getting a really good deal as opposed to you could typically get that Omni X closer to about the price that it was being offered however, for the Lenovo it was solidly $550 off and the processor was made in 2026 so I was getting an updated. So I end up ordering the laptop on Best Buy's website using my credit card because with my credit card provider I would get an additional year warranty and that also include accident insurance for up to $500 so I ordered it on the website and opted to pick it up. Usually pick up process is pretty easy, but I think because this was a high-end purchase it had to go through some additional verification to ensure it was not a fraudulent purchase. Again on this day, Tarj help me by calling the verification center, and making sure that I can take my laptop home without having to come back since I was coming from the gym. I so far and really happy with my purchase and happy with my experience at Best Buy. I did sign up for their $29 membership which allows me to try this laptop in my home for the next 60 days which is a little bit longer than the traditional 15 day return policy. Check this place out all the staff there were really friendly and I'm happy that there were nearby and helped me when I was in a bind so that I could get back to work.

Honestly had a great experience here. Went in to primarily…read morelook at a washer and dryer - no one was over there to help us - walked over to the tv area where we saw someone and he was honest and said he didn't know a lot about washers and dryers but if we knew what we wanted he could help us get it ordered. We also were looking at a tv and he helped us with that, and brought it out and loaded it up. He was great!

Our 8 year old refrigerator decided to die on a Sunday evening. Monday morning found us at Spencers…read moreready to buy. Our salesman kept us focused and helped us through the purchase in time to get it delivered the same day. Even though we paid a bit extra for same day delivery it was worth it. The delivery men were at my house within an hour. They were kind, thoughtful and most of all professional. They hooked everything up and answered my questions before leaving. After 40 years of purchasing appliances from Spencers, they delivered once again.

Great installers. They were fast efficient and they know exactly what they are doing and how to do…read moreit. Thank you very much for your installation service team. Great product and easy going sales staff. They direct your shopping experience without making you feel like you are watching a commercial. Great experience we use your company anytime we need appliances .