Once again, Mike, Art and the crew at Ultimate Motors came through. They solved a mystery electrical problem with my classic Chevelle and confirmed that the work they did on my air conditioning unit was performing just as it did they day I drove it out last summer. Their auto shop certainly deserves the word "ultimate"! Great service, first rate work. Thanks! read more

Ultimate Motors - 1BAD72SS - Auto Repair Near Me - Yucca Valley, California

Stopped in on roadtrip needing a VW headlight. They ordered it and also noticed license plate bulb out. Less than 30min later I was out and on the road again. Great people and service! read more

Updating review for 2019. Dropping from 4 stars to 1 star. Brought my Volvo the Tuesday before Memorial Day to have a new catalytic converter put on. They quoted me at $1,900 in parts, plus $400 in labor. I had previously ordered the OEM Volvo replacement from a Volvo dealership to do it myself, but decided to let Ultimate handle it. When asked if they could use the part I bought (which was $500 cheaper), they said no, but they'd have my car done the Friday before Memorial Day, as they knew I was moving cross country in two weeks. No phone call on Friday or Saturday. I call Tuesday after Memorial Day, thinking that they would've had plenty of time to fix by now, and I didn't want to rush them, and they say they're still waiting on the part to arrive, but assure me it would be there Wednesday and I'd have the car back Friday (now a week later than planned). I call back Thursday for an update, still no part. They call Volvo, and find out that the part is backordered across the US until mid June, which I find curious since I already ordered (and then returned) the correct, OEM, Volvo-dealership-supplied part from a dealership in PA. So now I have to re-order the part that I just returned, and the plan is to drive to scottsdale (first stop on my road trip), and have Volvo of Scottsdale install the part I had to order twice, as they're willing to do it for me. One of the tires was also flat when I picked the still broken Volvo up, so I pulled into a gas station to ask about an air pump. Now the car won't start. I call back ultimate and ask if they had any issues with it starting. They confirmed that the battery was just dead when they returned the car to me, which would've been stellar to know prior to me shutting the car off to go into the store to ask about an air pump. When I picked the car up, it took some time. I asked what was taking so long, and one of the weekend guys said "I'm waiting on the other employee to help me move cars." There was one car in front of it. I suspect they were jumping my car off, which was what was taking so long. And then they lied about what the hold up was. Unsatisfactory. Bottom Line: Not all of this is Ultimate Motors' fault. They can't affect backordered parts, however, lack of communication with me and Volvo has put me in an extremely tight spot. More effective communication would've allowed me time to figure out a better solution. The straw that broke the camel's back was when I picked the car up on Saturday with a deflated tire, and a dead battery, and wasn't told the battery had just been jumped. This shop was at the top of my list as far as service goes. After this experience, I'd trust a Jiffy Lube run by literal monkeys over this shop. 2017 Review: The AC in my Volvo went out a couple days ago. I took it by Ultimate today to get it looked at. I'm a DIY guy, but AC is one of the components I don't mess around with because I don't have the tools/equipment required to properly diagnose AC issues. The staff was super friendly, and confident they could fix the issue. They were honest and straightforward, and didn't try to sell me on any repairs I didn't need. They were busy, but took the time to say hello to regular customers. An elderly lady came in, and they told her they wouldn't be able to get to her repair today, but if she came back the next morning, they'd get to it first thing. The lady stated she didn't feel comfortable driving home, so they said they'd give her a ride home. This stuck out to me as stellar customer service. Only giving 4 stars because I thought the repair cost was higher than I thought it'd be, but I'm also not used to paying for someone to repair my car for me, so I don't really have a baseline for that cost. read more

I recently took my car in for some maintenance work and the staff was great. Kept me posted on what needed to be done and a pretty accurate estimate. So with that being said, I didn't hesitate to take it in a week later for some other things. Thank you so much guys read more

I would never recommend or return to this place. I had a 8am appointment for an alignment which they said would not be done until 11. So at 11:30 I called to check if my truck was done and they told me they just started! So at 1pm I went to pick my truck up and they told me they hadn't done the alignment yet that it would be another hour! In the meantime I've been stranded in town looking at near by businesses with my 18month old son to pass the time. I get in my truck which they had never moved or even started on like stated at 11:30 so this whole time they lied to me giving me the run around. I refused the alignment took my keys and left! read more

Service was so good, I just had to write a 5 Star Review. I dealt with Mike first, very professional on the phone and in person. Thoroughly floored when he suggested UM give me ride home to wait, it was gonna be a while. When I gave a quizzical look about picking up my car when it was done, he smiled and said, "we'll come and get you." Never in my auto repair days have I had such good service! Ricky called and explained all that needed to be done. Omar was a great chauffeur. Thanks fellas, I'll be back! read more

I'm sure their service is great, if you can get an appt and afford their services. I came on a Monday and was given an appt for next Thurs. Was also told it would be $190 for an evaluation to diagnose the issue; my check engine light was on, system too lean. I called another place who said it would be $55 to diagnose but also gave me a next thurs appt. I needed to go move out of an apartment that weekend and needed to drive long distance. I finally found a smaller place in YV that was recommended by a friend as good and honest; they told me to come on by right now, checked my car to make sure there were no problems, cleared the code and didn't charge me a penny. Lesson learned, i will be taking my car to smaller shops that are less busy and less pricy! Unless you don't mind waiting a week and have the money. I also tried to call back twice to tell them I don't need the appointment anymore so they could schedule someone else in, but their phone lines were always busy so i could not get through. read more

You may believe it is my Character, if the insulin was the only problem I have encountered with this entire situation it would be the least issue. Regardless I found a SYRINGE in a Van I purchased FROM YOU... But do you deny that you took over 4 months to get the Van back to me... can you explain how the Van passed smog with a catalytic converter DISCONNECTED? I have not driven the van even 50 miles as the problem you "fixed" multiple times continues. The same day I drove the van off from you fixing it (again), the light came on not even 10 miles into driving it. I was more than patient and gave you every opportunity to make the situation right. I will continue to tell everyone I know about the situation and the problems I encountered doing business with you. Any opportunity I have to post a review for Ultimate motors, I will. I welcome the charge of character defamation. If I was not an honest person, who is more than patient, I would be concerned. But understand, no one I know will do business with you, and again any opportunity I have to dissuade people from doing business will you, I will. You had the opportunity to make this situation right and you did not. I was unhappy after the first month, four months later I was ready to file a law suit. After finding the catalytic converter situation, I decided to go to the lengths I did. You cheated me, and not out of a small sum of money. It is going to cost me money to fix this Van so I can resell it. I have no interest in taking the van back to you, as I can't wait another six months to get it back. The story I told is EXACTLY AS IT IS. Other than the syringe I found is maybe insulin (despite the fact I don't believe you). I will remove the HGH, but keep the syringe story in. Because it is the truth. Best Regards, Christopher read more

They fixed my r.v. And gor me back on the road in two days. They were nice and helpful.

Ultimate motors keeps my fleet of vehicles in tip top shape! I can call for an oil change or a smog and they say bring it on down. I'm always in and out with my vehicles serviced. And if I leave any of my cars there for the day, they usually gets washed for no extra cost. Great quality service. read more

After many rip offs, hustles and scams from Morongo Basin auto repair shops (especially in 29 Palms), I finally found " The Premier Auto Repair Shop". The staff, owners and technicians all exhibit high integrity, they have great customer service skills, they respect 'their customer', they offer fair pricing and they deliver a true service of automotive repair! Wow! I have the highest regard for this AAA approved business in Yucca Valley, CA. read more

Ultimate Motors is very professional at a competitive price! After going to 3 other places for a smog check, I stopped at Ultimate Motors. Ricky was at the customer service desk and was right on top of things from the minute I walked up. He quoted me a price that I thought was fair (Lower than anywhere I had been), told me that it would be about 25 minutes, and was friendly with a good attitude. After about 15 minutes, he said that it was done! I couldn't believe they were that fast! They are one of the best auto repair shops in Yucca Valley and the very best smog check place for sure!! read more

I've lived here for 18 years and only recently discovered the talent at Ultimate Motors. I'm sure other local repair shops are worthy of praise, but I'll continue to bring my vehicles to Ultimate Motors where I have confidence in a fair deal and quality repairs. read more

I have a 2001 BMW that I bought somewhere else, and after I drove it off the lot a few days later the engine light went on. I took it to Ultimate Motors and they fixed the car beautifully. When you buy an old BMW like I did, there will be problems. The car runs better then any of our new cars. I agree with the owner that when you buy an 18 year old BMW you are going to have problems.....I knew that when I bought the car, but I will do it again, and when problems arise, I know it is in good hands with Ultimate Motors. I wish I bought your BMW, I am sure it was a great car.... read more

Was quoted 895$ to replace a heater hose that was broken off at the coolant flange. I said no thanks and had to pay their 95$ diagnostic fee. Asked one of the employees to break down the quote to see what cost what. All the parts he mentioned were extremely more expensive than what I found on the internet myself. I paid 60$ altogether for my hose, thermostat, new flange, and g12 german car coolant. Did the job myself using screwdrivers, wrenches, and pliers. Not sure how they are coming up with their pricing. Complete rip off but they were courteous however. I'm assuming it's to compensate for their ridiculous rates and slow turn around time. read more

The staff is super nice and helpful. However, after I had taken my car for a tune up (which seemed a little high priced), the oil light came on and stayed on. I immediately took the car back. It took a while for them to try and figure out why the light was staying on. The final word was a bad oil pump. It was also recommended to change the timing belt as it was due based on milage. The estimate for all this was around $1,300. I had to decline since I am on a fixed income. I got the car home and did a bit of research and figured out that there was nothing wrong with the oil pump. The car needed a new oil pressure sensor/switch the cost under $10. As far as the timing belt, I was able to purchase the belt kit with water pump for about $130 with shipping included in that price. I had a mechanic friend who was able to replace in a couple hours. So like I said, super nice staff but I cannot understand the pricing or why they did not check the oil pressure sensor/switch. read more

Avoid Ultimate Motors if you know what's good for you and your car. They are rude and entirely inconsiderate. They foolishly treat their customers very poorly. First, they kept my car for three days, two days longer than they should have. Even then, on the third day, the car was not ready at the time promised and I was forced to wait. Because I needed the car after they had held it for three days, they and I agreed that I could take the car with an old part that they should have replaced with a new one. They told me I should watch for a leak, and could bring the car back and they would check to make sure the old part--a housing--was safe and sound. When I came back later, after I noticed a possible leak, they refused to honor their agreement to check the housing. Instead, they wanted me to pay them an additional $90.00. When I tried to discuss the matter with them, they were rude and unreasonable. It seemed like a simple matter: they agreed to look at the housing if I brought the car back; I brought the car back; they refused to look at the housing without skinning me for another nearly $100. I had paid them many hundreds of dollars for the repair they had not completed and now refused to complete. The owner, Adam Spitz, was as rude, antagonistic and unhelpful as the men at the counter. What poor business judgment. They could have had a technician spend 5 or 10 minutes looking at the housing as they agreed to do. They could have been polite. They did neither. It is truly foolish for a local business, particularly in a smalle town, to treat customers as Ultimate Motors treats theirs. I hope for the sake of the people who put up with their undependable and rude way of doing business that they are better mechanics than they are business people. Friends of mine, completely independent of my experience with Ultimate Motors, told me of two bad and costly experiences they had with this very poorly run business. I completely agree with Hans, who posted in October 2014. I wish I had read him them. I will never let them put their hands on my car again, or take another cent from me. read more

We took my husbands car to ultimate motors in yucca because it had shut off on us randomly. We got a call from them a few days later claiming he needed a new engine. Thank God we got a second opinion, as they falsified their test by disconnecting the ignition coils, as well they claimed they had replaced oil that was low in the car (3 quarts) which they did not do as the exact amount they claimed they filled was still low. My husbands car is perfectly fine thanks to the fact we double checked the information given. BE WARE OF ULTIMATE MOTORS. We will be reporting them to the better business Bureau as soon as we get the full documentation from the second shop (the shop is in San Diego and we reside in Twentynine palms) but we wanted to warn anyone thinking of using them. I understand they have good reviews but this is our personal experience and we are not looking to be compensated for what we paid we simply want people to know they were very dishonest with us. read more

not sure i can say enough about this business, it's owner and it's employees. on a scale of 1 to 10, 10 being the best, i'm calling this business an 11. diagnosis, remedy and extreme follow through were above and beyond what I've come to expect from the service industry. thanks Adam and crew! read more

A friend recommended them to me. So I took my car in for a Service A. They told me the car required a spark plug replacement in addition to the schedule oil change. Cost $850. I decide to take the car instead to my dealership where I purchased the car. No spark plug replacement, in fact my plugs where in excellent shape and the required replacement is not recommended for at minimum of 50000 more miles. Cost at the dealership $190. Felt a little like they were trying to take advantage of me. Word of advice, customer base is built off recommendations from other customers who put there reputation on the line on your behalf. Just saying. read more

Mike, Adam and Andrew have helped me over the past few weeks. First, I was having tire issues, and I'm new to the area, so I wasn't sure where to go. They helped me keep rolling by assessing the issue and helping me stay inflated until I had time to come back to get it fixed. Next, I needed an oil change and had some other repair questions. They not only helped me with all the problems I had, but they also offer a AAA discount! They were friendly, reliable, knowledgable, efficient, and more. I won't go anywhere else. read more

DO NOT GO HERE!!! So I brought and dropped my vehicle in on 20May20 at 0800 am for an opponent that was set by the gentleman at the counter a few days prior. I did not receive a call from them the whole afternoon. I called to check the status of the vehicle at 1300. The lady told me that it had not been taken care of yet, that someone would let me know. At 1601 20May20 I received a call from a gentleman who stated that they found the problem with the vehicle, however they'd need to hold onto it until tomorrow where they'd fix it first thing. I agreed. It is now 21May20. I called after 1300 to check on the vehicle due to no call backs. The lady said, "I see it in the stall now. Shouldn't be more than an hour." I did not hear from them again until 1700 where the gentleman said, "it's ready." When I arrived they were still working on the vehicle. I asked what they fixed how they fixed it and why it might take so long, to wit they stated, " well it's like a doctors officer here, when emergency come in they get fixed." I am no mechanical expert, however to cut and replace less than 8inchs of wire taking 3 hours of "labor" is mind boggling. DO NOT WASTE YOUR TIME HERE! There are better places in town. Find them. Do it yourself, just do not give this place your time or money. read more

I'm a fairly competent mechanic but a busy person. When I dont have the time, skill, or patience I always CHOOSE ultimate motors. Ive had them work on 6 different vehicles and never had any doubt or second thoughts. AAA approved and they warranty their work. What makes me a lifelong customer though is the way they treat my mother when she needs service. That is priceless. They will drive you home and pick you up , which is super helpful when your vehicle is down. Thank you Ultimate motors you guys rock! read more

My husband went to get a smog here. Before he had the smog done he told the person who worked there that our Truck had only been driven under 1000 miles in the last 2 yrs. They charged us for the smog which did not pass . When he asked why the guy said there was a new Regulation which was an EGR where as if he had driven 100 miles more it would have passed. This is a dishonest dealer. I have heard other statements about their practices of taking advantage of people. I will get another SMOG check from the BAR. I am also going to dispute this Bank Charge. I talked to the owner and he just gave me the run around about he didn't have to tell him about the law. I asked him about what law, He would not disclose this information. Be advised not to use this company.Now we will have to get it done again. read more

Ultimate Motors gave me an estimate of 3500 to 4000 dollars for a problem that was eventually fixed by another shop (turning brake rotors and alignment) for about 200 bucks. Ultimate's price included a markup on parts (all unneeded) of 300 to 600 percent. Somehow I don't think I'll go back. read more

5 stars again! Did great work this morning - in & out quickly

Bad bad bad had a hose leak they charged the standard diagnosis fee. Told me i had a blown head gasket, too stupid or dishonest . Hard to believe they could confuse a return hose leak for a blown head gasket .I drove the car home and fixed the leaky hose . I think dishonest. Linda H You won't find god anywhere in that garage .thank you not, Leonard. remember me.You were lucky this time. read more

My VW Vanagon broke down in Joshua Tree National Park. It got towed to Ultimate Motors. They told me they could work on a Vanagon with a Subaru engine. I told them I thought the problem might be the timing belt. They wanted to do a computer diagnostic, but they didn't have the right Subaru computer connection to do the diagnostic. They wanted 4 hours of labor to try to figure out the problem. They never got in touch with me after I went and did an electrical connection so they could use their computer. Ultimately, they never followed up on the diagnostic and I had to tow my van out of there. I got home, only to find out after five minutes and four small bolts removed that my timing belt was shredded. Just as I'd thought and had told them when the van first arrived at their place. They just never bothered to check. I'd never recommend Ultimate Motors to anyone. Terrible experience. read more

My check engine light had turned on and my car had started rough in Yucca Valley. I drove up to Ultimate Motors and talked to them about checking the car and leaving it there. I also asked if I could leave it there and get a ride home to Landers (Yucca Valley has the closest mechanics that I know about) this is approximately 12 miles according to the signs and a little bit further for my home maybe 13 miles probably less. The mechanic (there were two of them behind the counter in the office area) said they were busy even though I was the only customer in the office. I had hoped that someone could look under the hood. Neither of them came out from behind their cubicle area. One of them said he could not get to the car until tomorrow and would not give me a ride. I said I lived very close just up the hill in Landers. He said one of the Techs could give me a ride home in my car in order to get the "full experience" of how my car is running. This had been confusing. I was not sure what to do and was not sure what to do for checking the engine. He told me I should go rent a car. It was Monday in the early afternoon, and he said I could make an appointment for Wednesday. I made an appointment for Wednesday and the car died on the drive home. I will never go to Ultimate Motors for anything related to cars again after experiencing the lack of help, and confusing communication in the office. Zero stars would be my choice but it is a required field. read more

Let's just say it was an experience I would never want to relive again. They came highly recommended from a coworker. Over $3000.00+ their response was to return my Chevy Van with the center console in pieces strewn in the center of the van. It took over 3 hours to reconstruct the console. On another occasion, I asked that the vehicle be placed outside of their gated area so that I might pick it up after their work day. I hitched a ride with a coworker (actually the coworker that had recommended this business. The location is 25 miles from my home and I arranged for a ride to their business. They failed to leave the vehicle on the outside of their working facility. They failed to do so and my coworker had to take me back 25 miles and then return half way back to go home herself. They admitted they had made an error and had the van delivered to my home with the console in pieces. I left the vehicle on numerous occasions leaving it for an entire day. They failed to call me to tell me that the vehicle required more time. They failed to call on NUMEROUS occasions. I left another vehicle in their care for service. They never called with estaminets or just common courtesy delay calls. Every time I called he was unavailable (i.e.. at home making a sandwich for lunch or out with a vehicle) no return calls. On one call stated with me he stated that "returning calls was a problem they had and he knew it). Let's just say that the people that sent me there in the first place will NEVER RETURN TO THIS BUSINESS. read more

I had recently spent a large sum of money getting repairs. I had a 2 year warranty on the work done by Ultimate Motors. About a month later my engine light went on. I took it in for them to check out the reason and they charged me another $140.00 just to check the engine light code. They told me that it needed a new catalytic converter and oxygen regulators for a cost of another 2 thousand dollars. I told them the light would go on and off and would not stay on, but they insisted it was a REAL SERIOUS problem and it could ruin my car if I waited too long to get it fixed. To make a long story short...my car passed the smog test without the repairs and I DON'T need a new catalytic converter or anything else. THIS COMPANY does not have honest people working their which is probably due to bad management. They fabricate problems and charge naive customers for repairs they don't need. BUYER's Beware of Ultimate motors you may end up getting Ultimately ripped off. NO WONDER there are so many negative reviews. read more