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    Ume Tea

    4.2 (919 reviews)
    Closed 11:00 am - 10:00 pm

    Order Ume Tea Takeout or Delivery

    Ume Tea Photos

    UME TEA ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Outdoor seating

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    Recommended Reviews - Ume Tea

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    4 drinks
    Cynthia W.

    The 3 stars was really due to the wait. We waited 28 minutes for our drinks. That just seemed ridiculous to me for 4 drinks. It was busy in there, but 28 mins? Ugh. We came at 3pm on a Thursday too, so I can only imagine if it was a weekend. They did have a cart outside for free oolong tea, but of course it was empty. Nice gesture though. The decor was great. I like how they had a big fluffy bunny outside drinking a tea and also a cute bunny inside sitting. My actual drink was great. I got a mango one. Delicious. I drank it so fast or maybe I was so thirsty after waiting. Haha.

    Kat D.

    I only got to try the popcorn chicken this visit, so I'm giving 4 stars based on that alone. I'll happily revisit and update my rating once I've had a chance to try their drinks, which seem to be what most people come here for. I ordered the spicy popcorn chicken, and I was pleasantly surprised that it was actually spicy. They don't skimp on the seasoning either. The spice blend is different from the typical Taiwanese popcorn chicken seasoning. It's more reminiscent of the chili powder you'd find on Chinese BBQ skewers, with noticeable cumin and a touch of sweetness. Personally, I could do without the sugar since I prefer more savory flavors, but the seasoning itself was unique and memorable. At around $11 for an order, it initially felt expensive, but the portion is definitely shareable for two people. One of my favorite parts was the little crispy fried bits at the bottom of the box. They were packed with flavor and honestly just as enjoyable as the chicken itself. The chicken was juicy, although the exterior wasn't quite as crispy as I'd hoped, likely because it had been sitting in a closed takeout box. In hindsight, I really should have ordered a drink. The popcorn chicken practically begs to be paired with one. As for the experience, the shop was surprisingly busy for 9 PM on a Monday night, which says something about its popularity. The interior is bright, pink, and energetic, with a fun atmosphere. However, the wait time was the biggest drawback. Their ordering system was down during my visit, which likely contributed to the delay, but I still waited around 30-40+ minutes for what is essentially a quick snack. Based on other reviews, long waits don't seem uncommon. Overall, I'd come back for the popcorn chicken and to finally try the drinks, but I'd strongly recommend budgeting extra time. If they can improve the speed of service, this would be a much easier place to recommend.

    Menu 12/15/25
    Arthur T.

    OK spot. Two of us ordered: -green tea $5.55 --boba extra $0.80 -coco mango jasmine bloom $7.25 --large extra $1 Added $0.35 service charge for ordering on tablet? Tea flavor was minimal. Their version of mango sago drink was subpar as well. Difficult parking in the plaza during peak hours.

    [UMe]  Popcorn Chicken $11.30 after tax and "service charge"
    Victor L.

    My 8pm Visit (4 stars) Initially when I got my popcorn chicken snack order I was like where's the basil? I found shrunk basil at the bottom. I wish they'd put more just so it balances all of that fried goodness. I had to wait about 10 minutes and it came out piping hot. The popcorn chicken is standard. I was craving Shihlin but they closed. I'd say this is a good second place to Shihlin. Ume's kiosk ordering system is quite intuitive. The screen has big buttons that are easy to tap. The pink decor and cutesy Asian music gives this place an anime ambience. My wife's 9:30pm visit (-3 stars) She ordered 3 drinks - sticky rice yogurt, mango coconut twilight and brown sugar boba fresh milk. It took 40 mins for her to get the drinks. On the screen, her number is supposedly next but the guy managing the drinks keeps skipping her number and gave drinks to others behind her. She asked him the status and he said he's waiting for 1 more drink. She stood there watching and she saw him giving that drink to another person who ordered way after her. She asked again where's her drinks and the guy looks confused. He asked the other girl who's making the drink and she said she already made it. Which means he gave the drink to another customer. The guy who's managing the drinks is slow, inefficient and confused. Either he's not trained properly which is caused by the poor management of the owner or the guy is just not the right fit for the job. After my wife got her drinks, she asked about the free bunny (if you spend over $20), and the guy told her it's sold out. My wife was very upset because if they run out, they should not put a note saying "if you order above $20, you get a free nice-scented bunny". Thats misleading and false advisement. She ordered extra drink, hoping to get the free bunny for the kids. If it's already run out, they should remove the note and not mislead customers. This made her more upset after waiting 40 mins for her drinks! He didn't even offer anything for the poor customer service. Meanwhile, I'm in the car asking her what's taking so long. The drinks are good, consistent with other locations but this location has poor management overall! False advertising and 40 mins for 3 drinks are unacceptable! Normally, I'd take photos of my purchases but I'm too upset to even look at these drinks.

    [UMe]Coco Mango
    Winston L.

    Been to Ume Tea at the Great Mall location as well as this one in Milpitas Square. Parking at Milpitas Square can be challenging during peak hours. I've primarily been ordering the coco mango drinks. Plenty of authentic mango and coconut flavor. I really like all the textural elements as well with the pomelo and sago in the drink. My local friend says their tea is top 3 in the South Bay in terms of strength and flavor. I trust him because he is a psychopath that orders with 0% sweetness. A note - if you order at the kiosks, there is a kiosk charge of $0.35.

    [UMe] Guava Strawberry Yogurt Slushie 芭乐莓莓酸奶
    Jonathan B.

    I've been coming here a few times and I can say their regular milk tea is good but their fruit drinks are better. I had their new guava drink that just released and I drank it in 30 minutes. The oat popping boba matches well with the texture of the drink and the drink itself has good guava flavor.

    Menu
    Brian T.

    Came in after dinner for a sweet treat. Store is all pink with cute characters and merchandise. Order via kiosk and drinks came out shortly. They had samples outside the store and limited seating inside. I got 3 milk teas with different toppings. The milk tea was average and wasn't too sweet. The purple rice had good texture and wasn't too hard. The boba wasn't good. A bit tough in the center and soggy outside. The pudding was good. Average milk teas place with nice decor. Would comeback to try their popcorn chicken.

    Alice W.

    My review is based off how I paying for the discounted price and not the full price. Check my profile for how to get $2 boba I dare to say the Jasmine tea better than Molly

    Exterior
    Shih Fa K.

    This place has really good snacks and drinks. I especially appreciate the fresh taro drinks they carry: a rarity. The only thing is that hot drinks are not really worth the effort; they come out lukewarm with cold ingredients. Service is fast and accurate. And the ambiance is mostly geared for takeout

    On my list to try...
    Leeza D.

    I walked in to explore the shop. Kiosk ordering and there is a Mega fruit tea on the menu that is on my list to try next time. If you put the word Mega in front of it, I want to try. Cute space decked out in fun shades. Indoors seating. Please come and create your own adventure.

    Joanna L.

    A fun gamified experience to tea! On 9pm on a Saturday night, Ume tea was absolutely packed, much to my surprise. Being in the heart of Milpitas does have its benefits I suppose ;). There are two kiosks to order from. The menu selection is pretty large, so it may take a while to wait for others to place their order (talk about option paralysis!). There are 3-4 tables to sit at -- all full on Saturday night -- and some bench seating by the wall. The store is super bright so definitely keeps you awake. I ordered the grape tea with green tea jelly, with the special stuffed animal. Because it was so crowded, it took 20+ minutes to get my drink, which is honestly pretty long considering I expected to just grab and go. The excitement of opening my keychain really eased the wait time though -- added a cute graduation bear to my collection. The tea itself is pretty average -- good sweetness level and can taste the tea, but nothing to rave about. The texture of the green tea jelly was great and paired surprisingly well with the tea. I'd definitely take my friends to Ume for the cute plushy unboxing experience but would probably not wait too long in line if I was only getting the drinks. As one of the only stores open late though, I think it's a good option if you're craving late night tea.

    Evangelina B.

    I've been coming here for a bit now with my coworkers. We usually place a large order online about 14 drinks and they always get our order correctly. Everyone likes their drinks and my go-to is their Passion fruit blast drink. They also give you cute bags to carry your drinks in, not sure if there is a minimum order but we get them every time. I recommend their business!

    My cute prize
    Vanessa P.

    One of my favorite boba places! Cute little tea spot, perfect for either ordering to go or if you get lucky, there's a handful of tables to sit, sip, snack and yap! Ordering is easy you can either go to the front or order from a kiosk. The teas are tasty and I love upgrading to the bunny surprise cup to see what cute prize I get. Today I got a strawberry matcha milk tea and it was so fresh and tasty! The boba here is also the best, perfectly chewy. I also loved the popcorn chicken, for the flavor we picked sour plum powder, with spice. It was the perfect amount of sweet and sour! Definitely my favorite coating to compliment the crispy little chicken bites. I love how everything tastes so fresh here!

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    1 year ago

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    5 months ago

    Very nice.I really like their drink~I have already tasted more than 15 kinds of drinks here.And the service is really good.

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    Page 3 of 23

    Ume Tea Reviews in Other Languages

    Ask the Community - Ume Tea

    How do you use the point system on their website? It seems to never have the option to redeem rewards.

    Personally I'm not sure. I just sign up for all points systems at all boba shops. Unfortunately, only a couple actually gets back to me and I redeem them. You'll get a better response from the staff.

    View All 3 Questions

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    Heytea

    Heytea

    4.1
    (300 reviews)
    0.1 mi

    This HeyTea is located in one of those large Milpitas plazas with a massive variety of restaurants,…read moreservices, and other miscellaneous goods shops, which makes it a good place to grab a drink before or after another engagement. Parking is pretty easy, as there is a huge parking lot for the entire plaza. The store is clean and modern like their stores usually are. Orders are placed through a single tablet, which can contribute to a long line if it's busier. There are no tables, only benches for waiting, so I recommend you take your drinks to go. The drinks that I tried are very good. The tea flavors are strong, the fruit tastes fresh, and the various creams are all very good. There are different cups for different drinks, and everything is made very beautifully. Everything comes out within a reasonable amount of time as well. The prices are definitely on the higher side; drinks can run you past $8, which is a little steep, but the quality of the drinks is hard to doubt. It's a good place for a special treat if you're in the mood!

    Like the other branches, there is usually a wait after placing your order through kiosk. I visited…read moreon a Saturday around 5 PM, and the wait was about 30 minutes. The store is small and almost no seating area, there were many people waiting/standing outside of the shop. One convenient thing about this location is that it's right next to Ranch 99. I usually place my order first, do some grocery shopping, then come back to pick up my drink. Ordered my usual drinks, Crisp Grape Boom. It was refreshing as always, especially with light ice and less sugar. The wait can be quite long during peak hours, but walking around the plaza makes it easy.

    Photos
    Cloud Coconut Blue (I think I like this one lol)
    Cloud Coconut Blue (I think I like this one lol)
    Supreme Brown Sugar Bobo Milk and Cloud Coconut Blue
    Supreme Brown Sugar Bobo Milk and Cloud Coconut Blue
    Matcha Cloud Coconut Blue

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    Matcha Cloud Coconut Blue
    Fantasia Coffee & Tea

    Fantasia Coffee & Tea

    3.8
    (1.4k reviews)
    0.2 mi
    $$

    Classic boba spot with satisfying milk tea options…read more Stopped by Fantasia and ordered the jasmine milk tea with boba and the muddy Okinawa milk tea. The jasmine milk tea was smooth and refreshing with a fragrant tea flavor that came through nicely without being overwhelmed by sweetness. The boba pearls were soft, chewy, and cooked just right, making the drink even more enjoyable. The muddy Okinawa milk tea was richer and creamier, with a delicious caramelized brown sugar flavor that added depth and sweetness. It felt indulgent without being overly heavy and was a great contrast to the lighter jasmine milk tea. Service was friendly and efficient, and the drinks were prepared quickly. The vibe is casual and relaxed, making it a nice place to grab a drink, study, or catch up with friends. It's a reliable neighborhood boba spot that has been around for years and continues to be a local favorite. Overall, a solid choice for classic milk teas and quality boba. I'd happily order both drinks again.

    Can't really give this place any higher than three star rating. The milk tea is just like any other…read moremilk, tea places. One main reason why I'm not giving display to any higher rating than three is on their overhead menu, it shows their dirty Okinawa milk tea with crumble of Oreo cookies and Boba pearls. The pearls cost extra, which is very deceiving. Comparing to other milk, shops that sells what they show on the overhead signage, this place is pretty mediocre. Quality of service: A Quality of food: A Price: $- $$

    Photos
    Latte for the drive back to Sactown
    Latte for the drive back to Sactown
    Hibiscus, grapefruit with honey and a Lychee Green Tea. Both deeelish!
    Hibiscus, grapefruit with honey and a Lychee Green Tea. Both deeelish!
    Classic Jasmine Milk Tea with Boba

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    Classic Jasmine Milk Tea with Boba

    Ume Tea - bubbletea - Updated June 2026

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