Unfortunately, don't go there if you're a mom on Mother's Day and you get a mom for your server. Less than friendly and seemed like she was totally upset that she had to work. Then, they had no specials for Mom's which was weird. And unfortunately, the wings were terrible, we never return anything but just couldn't eat them. The calzone and individual pizza were good so not all was lost trying to celebrate Mother's Day. read more

I've been coming to this location since freshman year in high school (2000), it was our go to spot for half days. My husband and I walked in last night for a bite to eat and were greeted by cheerful, smiling hostess that sat us. Our waitress was young and also cheerful. We ordered a bakers dozen of wings, my husband got a pepper cheese steak sandwich and asked for extra cheese and explained that the last time he got it there was barely any cheese on it and was super dry, I ordered the chicken finger special (because I'm adulting like a pro). She brought out our drinks and after that nothing else seems to go right. Our waitress basically focused on the big table she had in her section and us and another family that sat went through long periods of zero contact with her. No refills. Unable to ask for anything. I had to grab ketchup from another table because she was nowhere to be found. Our wings came out and they were warm at best and the skin was uncooked and gelatinous. So gross. We waited for 5 minutes for our waitress to come back and she never did so my husband took the basket and went up front where our waitress and the manager were too busy flirting and play fighting to actually make sure their patrons were happy. They both just stared at him before even bothering to respond. They took the wings and my husband returned. The waitress eventually made her way over with our actual meals and said she removed the wings off the bill for us. My husband looked at his sandwich and asked if they put extra cheese and there was barely any on it and whatever was on it was translucent and she said she told them and they put 2 slices on each half instead of the 1 they normally put and that she didn't charge us for the extra cheese. Uh, thanks I guess? His sandwich was dry and seriously I don't know in what world they thought that was extra cheese. He literally told her to tell them to pile it on lol I had to wait over 5 minutes for her to come back so I can get the barbecue sauce for my chicken fingers. Keep in mind we haven't had a refill this entire time. She finally brings my barbecue sauce and grabs my cup to refill it, completely ignoring my husbands empty cup. By this time we've been there for over a half hour and we're wondering where our wings are. My husband finally goes and finds the manager and asks him why the wings are taking so long and the guy told him he just assumed we didn't want wings anymore since my husband went back to sit at our table after initially telling them about the under cooked wings. My husband said it didn't make sense to make that assumption and the manager said "so you DO want wings?" my husband was irritated by this point and said of course he wanted the wings, why else would we have ordered them to begin with? We finished up eating our food and my husband is still waiting on his refill and I look over and watch our waitress sit down at a booth and chit chat with the guy that was sitting there. She didn't get up until ANOTHER waitress was walking around with our basket of wings looking for her to bring it to our table. She brings it, we ask for the check and to go boxes and that's when she grabs my husband cup to get it refilled. Suffice to say, we won't be going here again. Other than the lovely girl that sat us and the waitress on the other side of the restaurant, the service was horrible. The manager didn't seem to know what he was doing and would much rather spend his time flirting with his young workers than actually doing his job and our waitress wanted to do everything BUT her job. read more

I have eaten at Uncle Sam's periodically since 1991. Today was my last time. We attempted to use a discount card that was purchased from a high school fundraiser. I handed the server the card when I ordered. Only after we were done eating she came over with the check and informed us that we couldn't use the card as the single Pepsi didn't count towards the "food order." I had the manager come over and all he did was to argue and tell me that he would get fired if he gave the small discount as it was the "owner's orders." I asked if they were willing to lose a customer over having the proper purchase amount but being just $2.00 short in the "food cost." He essentially told me that if that was how I felt he couldn't do anything about it "owner's orders." If they are so absurdly adamant the card should have been more legible as I couldn't read the fine print even with reading glasses, and the server should have informed me of the fact when I ordered not after the meal was consumed. Any business that is willing to lose a customer over a few cents doesn't deserve to be in business. (The soft drinks are a huge profit margin for them, so the inflexible policy is inane.) On another note the sandwiches are quite good although I can easily make a better Philly Cheesesteak at home. The pizza and wings are merely average. If you want far better wings go, to Sardella's. read more

Hard to find little place off the beaten path. Found it though and the outside could of chased me off, but looking for good food I weathered the appearance. (I heard about it from a friend) Our waitress was good and efficient and took good care of us and the philly cheesesteak was great, that is exactly what I came in for. Why the two stars..?? I heard a lady raising her voice (assuming manager) at her employees and treating them like crap. This lady had a gravely voice and sounds like she had been rode hard and hung up wet. To my amusement I turned around and she looked exactly like she sounded. Now when I go into a place to eat, the last thing I wanna do is see management treating the people who are workin their butts off serving us our food treated poorly and treating them like peons. What I have heard about this place is the management has always been like this, a type of inheritance thing. Too bad, food great, Management sucks. Won't be back till whomever cleans up their act and starts to treat their employees with some respect. They are the ones who present your business to the public, so treat em right and it will become an even better place to go to. Out with the old, in with the new. read more

This is the third time I have been in for a cheese steak and they have been out of wheat bread. Why have it on the menu if you never have it. Clearly there is a customer demand for it and you should have more. read more

As I walked into this restaurant that should have been condemned, I was greeted by my server that looked like she was 50 and got make-up advise from Ronald McDonald, and her nails had more rhinestones on them than Michael Jackson's glove (Bedazzle Overload). My cheesesteak sandwich looked like cat food in soggy loaf of bread. Thank goodness they had a small portion. As unsettling as this all sounds it gets worse. I see the manager (Im assuming) yell at her employees over the restaurant but then wipe the sweat off her head and toss her hair around with her hands and then touch a sandwich that came back to the kitchen with no gloves or handwashing and continue to send uit back to the table. I tried to give this place a second shot after the cockaroach incident but this was it. Health department needs to shut this place down. read more

We use to love the Uncle Sam's in Scottsdale, however the one on 32nd st in Phoenix leaves a lot to be desired. We went last night and the service was awful. The food was made incorrectly, the waitress never came over to refill drinks. We ordered a pizza when we explained it came wrong she stood there holding the pizza saying Ummm... She didn't offer to remake it just stood there. On top of that she had an attitude when told her the food was prepared incorrectly like it was our fault they made it wrong, when we asked for drink refills apparently it was too much trouble. But she did get pleasant when she dropped the check off! Unfortunately, it was too late. It is too expensive to eat here for the type of service we received. Fast food would have been better! read more

I've been going here for years and it's a must while visiting the Phoenix area. Great atmosphere, friendly staff, and the best pizza, wings, and sandwiches in AZ. Whenever family comes in town this is our first stop, or we order it in to celebrate big events at home. Definitely a must try. read more

Uncle Sams doesn't care about people with type one diabetes. Before I ordered I asked specifically if there was wheat bread and the waitress kindly went to ask and I was told that there was wheat bread , so I place my order and when the food had begun to arrive , the appetizers we had ordered and the salad . I had given myself my necessary insulin injection for the carb so I was about to eat . I made my shot for specifically wheat bread. they came out maybe five minutes later after bringing out the zucchini by saying that they didn't have any wheat bread and I had already given my shot which means I would've had to eat the right amount of carbs so they bring out a roll which was a white bread roll which I could only have a small piece of as a result because my blood sugar would skyrocket they did not make up for their mistake they only took off 20% they would refuse to come my meal because of their mistake and claim that they cannot come a meal because I ate it but I had no choice but to eat it because my blood sugar would drop significantly for doing the amount of insulin I did This is the second year in a row that they have not had wheat but at least this time they warned me the last time I ordered my meal they didn't tell me they didn't have wheat and halfway through my sandwich I realized it was white! not the place to frequent! Safe to say I won't be coming back again next year! read more

I love this place for an Italian Hoagie or Italian grinder! The meat and veggies are fresh, tastes very good and the service is very quick. I usually call ahead when I am driving there and take a sandwich to go. It's great for when I get off of work and don't feel like cooking. My husband is hooked too. The cheese steaks are ok. Not the best, but the hot wings are very HOT and delicious. Always steaming hot too! The atmosphere is not the best, hence the reason I usually get the food to go. You should try it if you are from the east coast and used to hoagies. It is pretty close to the real thing! read more

It hurts me to type this. I used to LOVE the cheesesteaks at this place, but over the last couple of years, the drop in quality and increase in price has made me drop it as a cheesesteak option. The steak was very gristly and it tough. At almost $20 for a whole, I just can't do it anymore. I've never had the pizza, and their hoagies/grinders are pretty good. WHY, Uncle Sam's, WHY??? read more

Great family atmosphere. The manager Gloria did a great job making sure everything was satisfactory. Definately coming back.

Beware!! Food is awful. Had a cheese steak sandwich, it was dry and cold. Almost choked on every bite! I was too hungry and it was to late to go anywhere else or I would of... French fries came out cold and undercooked && DONT order the iced tea... I think it was brewed 3 months ago... Very sad because it's one of the few restaurants in my area that are open late. read more

Nobody can beat Uncle Sam's when it comes to bang for your buck. This is even more true during happy hour where the prices are insane and that runs from 5-7 & 7-9. Can get very crowded and is a bit old but it never bothered me and I think it adds character. Food is hot and the drinks are cold. read more

I have been a regular customer for years, but tonight put me over the edge. Walked in and got seated, waitress took my drink order while I was waiting for my friend. My friend arrived and placed his drink order, his beer took a while to get to table, we both ordered on separate bills, he ordered a 1/4 sandwich and I ordered a half sandwich, His sandwich came 10 minutes before mine, but they brought him a half instead of a quarter, She apologized and said she would only charge him for the 1/4 sandwich. My order came the food was good but she never brought my side of hot peppers, I also did not get a refill on my tea. When it was time to get the bill, she told my friend if he took the other part of his sandwich home with him the manager said he would have to be charged for it. We were stunned, they would rather throw it away instead of giving it to the customer which you gave the wrong order to in the first place, also on his bill they put the wrong price for his beer, that was corrected. This is not the first time in the last couple of visits that the service was off, or the wrong orders came. I will take a long break before I go back into Uncle Sam's again, the same with my friend, we probably average going in there about 5 times a month, not anymore, I guess we should have requested one of the waitresses that we know are good servers there like Tiffany, we probably wouldn't have had a problem, but the wise manager I guess does not want our business anymore so we won't spend our money there for a long while. Maybe they will get their act straight or either we'll see Jon Taffer in there soon. P.S. On one other occasion I walked out because after waiting and not getting my drink after 12 minutes I decided to go somewhere else, So it is my fault for giving them another chance too soon. read more

I have been here a few times in the past month.. horrible service..horrible food.....dirty place.. had hair in my mozzarella sticks...half the time my grinder is half hot half cold... quality of the wings are garbage.. place really went down hill when all the illegals left and they brought in dirty ass cooks.. read more

I'm going with 2 stars, normally I'd give them five stars because the food is more than excellent the girls there are super attentive and very cute, but that big dude with the bald head that stands up there by the counter looking miserable and in a hurry, just seems like he's always in a pissy mood and always mean mugging people. maybe I'm too observant but I think when you go to a place to eat, the people that work there shouldn't look like its a hassle to be at work. sorry, uncle sams but one bad apple spoils the bunch. read more

Had honey hot bbq wings to start they where good . Italian grinder for the old lady and I had the pastrami and cheese . Both where delicious . Our waitress was on point . We will be back read more

Always a family favorite! Amazing philly cheesesteaks and of course the pizza! Bring the whole family and invite tons of friends, this place is a hit! read more

great philly cheesesteak, hot bbq wings, fries, pizza. Good place to drink that is not a bar.

Located in a dimly lit strip mall near the 51 highway, and right near a pawn shop, Uncle Sam's is the epitome of "out of the way". But it's location belies its great food. For $15, I feasted on their wings (a little dry but otherwise tasty), fries, salad, and a Blue Moon (can't beat the happy hour price of $1.50). Service was great. Uncle Sam's, I want you (see what I did there?)! read more

There are two Uncle Sam's that I know of (and no, I am not talking about UNCLE SAM as in Big Brother!) and the one on Shea and 32nd street is the best. I have eaten at the much larger restaurant on Shea and 92nd in Scottsdale, and IMHO, it lacks character. The service at 32nd street is exceptional, and very, very fast (even when packed). The food is good, with ample portions. The only negative is that if you want french fries you have to order them as a side. I think this is a shame, because while they are tasty -- they simply add a lot of extra $$ to the end of your bill. Overall, my favorite choice there is the calzone (which has cheese and spinach inside). I like that I can get a mini calzone and take half of it home and eat it for lunch the next day. Tip: go early for best seating. Large parties are difficult, but they do a good job of seating you in the back. Crowded at lunch and dinner. read more

Would be a 5 star if they brought Siad back. When he ran it, it was clean, fast and the waitresses looked like they could work anywhere. Not so much anymore. read more

I was greeted by the hostess with a mouthful of food. She couldn't even speak to me for about 30 seconds until she finished chewing and swallowed. The other employees were literally playing with the garnish/condiments behind the counter. Overpriced and below average food. read more

I just returned from four years abroad and coulnt wait to get my hands on a yummy Uncle Sam's cheesesteak. There are ab aweful lot of flies which didn't even bother me all that much but the crud in our $5 happy hour pitcher of fat tire was gross. read more

We make a special trip to North Phoenix just for the Hoagie! It's the Bomb! Tried others, but they don't even come close! We don't get anything else, but I am sure it's all good! I will definitely be back to get my Hoagie fix! read more

Used to get their pizza all the time, but its been a few years. Husband and I stopped today for lunch. Halfway thru my 2nd piece, a cockroach runs across our table. It had been in my husbands napkins. We showed the mgr. he said that they had been having problems but had sprayed. Don't think that I will go back. The pizza is good but apparently the old building has issues. read more

This place is absolute garbage, had some friends in from out of town and all they wanted to do is go here. Haven't been in here in years and always remember it to be really good. So we order our food and the cheese steaks were dry and cold, not to mention the fact I bit into a bone on the second bite so I was done with that. My wings were not any better, they were black on the inside with lots of veins, just gross, frys were cold, service was awful. Typicall teenager not interested in working. We asked for a manager and she came over and we told her about the food and she did take off the cheese steak but not the wings because I ate the 5 that were ok. I told her to look around this place Saturday at 7 o'clock and there are 15 people in here, there obviosly a reason this place is dead. Poor service and horrible food. Would not surprise me to see this place shut its doors. I remember this place always being packed and far better food. So save your time and money and go elsewhere. read more

best sandwiches in town. The service was friendly . The fries are amazing too. I will definatly be back here !!

I go here kind of often and some of the girls there have horrible attitude and aren't very nice however there are a couple that are nice. They have messed up my order more times than I can count but when they don't mess up my order the food is very good read more

So after staying away for nearly a year due to the sad gradual decline of the place we decided to give it another shot. I guess as a kid who grew up with their delicious pizza and cheesesteaks I just couldn't abandon them and stay away forever! Have to say, after one visit back they are well on their way to winning us back. Service was prompt, friendly, and much more of the All American high school vibe I remember than the kind of trashy strung out stripper types they've had working there over the past several years. But on to the important stuff, the food! We ordered a half cheesesteak, sams special pizza, zucchini, and chicken fingers for the kid. Healthy I know! The food was like I remember it, prompt, fresh, hot and delicious. My only complaint is a familiar one, they need to put more cheese on the cheesesteaks! But other than that it was a lot more like the "good old days" at Uncle Sams that I remember. We'll be back and let's hope they keep it up! read more

Food is good but the service is brutal. Although I must say last time I was in it was good. But I've been coming here for years and the service for the most part is bad. The wings are really good, espically if you ask for extra crispy. The cheese steaks are okay. Happy hour is very cheap. Overall its an above average sports bar. read more

I used to love the Shea/101 location, but since it closed down I've been going to this location. So far I've been here 4 times and twice I've had bad experiences. First experience was a bug that was on the table. Our waitress brought our food out and out of nowhere a bug appeared! They apologized, moved us to a different table where we ate cautiously & didn't charge us for that food...then just today (9/15/13) I experienced a female emloyee who was in the restroom and DID NOT wash her hands!!! As soon as I came out of the restroom, which was not very long after she left...I looked for her. I remembered her dingy grey/pink Asics...she was already serving her customer at this point. I notified our waitress immediately and she told her manager as well. Just to be sure, I brought it up to the manager as we left & he said that it was brought to his attention. All I have to day is "YUCK, YUCK, YUCK!!!" How disgusting! As I watched her, she continued to serve customers and she would put her fingers in her mouth...that was where I finally decided..."ok, I don't think I will come back to this place! They serve great food, but employees like this are who give the place a bad name..." So if you like bugs & dirty fingers serving you...this is the place for you! read more

great wings and great atmospehere...recommend this place.

Never again. We had to pick up fast food on the way home. Ordered stromboli and got a calzone. Ordered a cheesesteak with just onions and got it filled with peppers. And my daughter's plain pizza was the worst pizza I've ever tasted in my life. There's no way this was mozzerella cheese. Just no way. She took one bite and spit it out. Just horrible. read more

OK... I sat down and the very 1st thing- I place my arms in some sticky dirty crap on the table! Then the server comes and she is all over the place as if she was doing meth... She took my order (a beer and a personal pizza)... My beer shows up with THREE dried up pieces of food on the glass. I say "man up", to myself and drink the beer. Well, I finished it and i found another crumb from food on the bottom of my glass. This place used to be very good when I went to High School down the street at Shadow... Now, unfortunately, is a very dissappinting place to visit- all around! read more

The mushroom-chicken sandwich was absolutely terrible. Menu said it was "sliced chicken breast", but was served with cubed previously frozen pieces that tasted bad and had some gristle. Hardly any mushrooms or grilled onions (which I specifically asked for). Although server apologized for the bad dish, no money was deducted from the bill. This makes the 2nd time I've had bad food here (boneless wings were barely edible the time before). First time, shame on you; second time, shame on me. I'm striking this restaurant from our list of places to eat at. read more

Wonderful food at reasonable prices. Great service. Everything from the wings to pizza and even the sandwiches.

At one time this place was pretty decent..My wife and i gave it another shot recently after staying away for a couple of years..Nothing has changed....lousy pizza, undercooked wings..skimpy hoagy....Streets of N.Y. just up the street isn't any better....we need a decent pizza joint in this neighborhood!!!!! read more

I've always had great food and service here the few times I've stopped in. However during my last visit in which i had my family with me I found myself trying to explain to my 6 yr old daughter as to why there was a server changing her clothes behind the bar area. It was not my usual server who is always great but i believe a newer girl. Chubby blonde haired mexican girl who for some reason was changing her clothes behind the bar. Very unprofessional and inappropriate and not something any patron should have to see while trying to enjoy a family outing. read more