This place is excellent. Hard to fully see from the outside, but it's a top-notch shop. Norman is…read moresuper helpful, very honest, highly competent. He found an issue that the previous mechanic just couldn't find, despite multiple visits -- which I'm sure took a bunch of hours, but Norman charged me a very reasonable rate for it. The default fix would have been very expensive, but Norman found a more creative solution that worked great (this was over a year ago). Even if he's a little farther away, it's worth the extra drive. I drive 25 mins to see him.

I had been going to Norman for years and had a good experience for the most part, so I was…read moreespecially disappointed by this visit. I stopped by with my teenage son to ask if the cracked weather stripping trim under windows needed to be replaced. Norman was sitting at his computer playing what appeared to be a chess-type game. When I asked if he could take a moment to take a look, he was so annoyed, and told me he was busy playing the game and to come back the next day. It was even more disappointing that my teenage son was with me and witnessed the whole thing. We should be good role models, especially for a young person watching how adults work and treat customers. This was certainly not the example I wanted my son to see.

I had a very frustrating and uncomfortable experience at Crash Champions Collision Repair Los…read moreGatos. I came in for a repair after being rear-ended, expecting guidance and support through the insurance process. Instead, I was repeatedly told that none of the accident-related damage would be covered because I had a small pre-existing dent on my bumper (something minor that could likely be fixed easily). The representative insisted multiple times that I would have to pay for everything out of pocket and dismissed my request to have them coordinate with my insurance. When I explained that the damage from the accident should still be evaluated and handled through insurance, I was again told--without any real effort to verify--that insurance would not cover it. I was essentially told they would not work on my car unless I agreed to pay out of pocket. What made the situation worse was the sudden shift in behavior. The moment I called my boyfriend to come over, the representative's tone completely changed. He then said he would take photos and reach out to insurance, which made the earlier refusal even more concerning. Because of how I was treated, I do not feel comfortable returning. The experience felt dismissive and inconsistent, and I expected a much higher level of professionalism--especially when dealing with customers after an accident.

I wanted to start off by this is my second time I come here to this location with a different…read morevehicle, but last week I had a great experience with their service. I had to come in for a small fender bender, and the Kristina M. Did a great job taking care of my car. She kept me informed at all time how my car was doing, and when my car was done she showed me how great this place works. My car looks amazing and I am thankful for the staff that connected and acted very professional. Great affordable place and great quality. -Satisfied Customer

Ming and Quan (could be incorrect) have helped me out with my vehicle maintenance for over a decade…read morenow. They're fast, efficient, and reliable, and have remained consistent throughout the years. I've trusted this garage with my fathers business van, family's truck, my personal car and more. These guys are an excellent garage to use for most all mechanical services

It's been 3 years now that I only bring my cars (personal and work trucks) to this place, they do…read morealmost everything on mechanic work, they are Efficient, Honest, Clean, Reliable and very respectful. I can trust Them for any work on my cars. I do highly recommend this place, especially on the maintenance requirements for your car, here they would only do what is need it.

unfortunately I ended up dup with a vehicle that had the brakes serviced by this shop but they…read moreinstalled the rear pads the wrong way so the rivets on the outboard pad caused damage to the piston and its seal because they were installed inboard instead of the correct orientation. So I had to replace both rear calipers and since the boot seal was damaged it leaked fluid and ruined the pads. so I only got 20k miles out of that pad and rotor job when it should have been closer to 100k miles. Maybe it was just an off day but the fact that both sides were like this makes me wonder. Other work that was done seems fine. But the brake job has me concerned.

Since I retired I hadn't had my car serviced in about two and a half to three years. I brought in…read moremy tundra 20-year-old truck and they took care of it had it done by the end of the day what they did was quality five stars and they were very reasonable on the price great value. I definitely recommend these guys if you need your car work done and you're tired of getting ripped off by the dealer

Took 10 minutes to fill my entire take. Thats how slow the pump pumped. Ridiculous. Don't come here!read more

Sam is the best, we get all of our work done at his shop. He does it all, tires brakes and more…read more Honest mechanics are hard to find and Sam is one of them. Best shop in the South Bay.

Best group of guys around to trust with your car. Honest, kind, fair, reliable and friendly…read more I don't take my cars anywhere else and recommend these guys always.

Finding a trustworthy mechanic can be tough, and as a woman, it's something I'm always especially…read moremindful of. Scotty's Automotive completely exceeded my expectations. From the moment I walked in, I felt respected, listened to, and never talked down to. They were professional, honest, and took the time to clearly explain what was going on with my car without any pressure or upselling. It's rare to find a shop that genuinely prioritizes their customers the way they do. What stood out most was how much they care about doing right by their customers. They went above and beyond to make sure everything was handled smoothly, and the quality of the work speaks for itself. I'm so glad I found Scotty's -- I finally feel like I have a mechanic I can trust and confidently return to. Highly recommend to anyone looking for reliable, honest service. Dave & Linda, the owners, are salt of the earth high integrity individuals who care about their customers and you get that with every interaction. I'll never take my car anywhere else and feel great about supporting a small business.

Fantastic first experience working with Jay at Jensen's. Our 2011 Miata's AC had gradually declined…read moreand I just couldn't stand the thought of taking it back to the local dealer (which always left me feel like I had been taken to the cleaners). So based on the great reviews on Yelp I gave Jensen's a try. Jay gave me a very fair deal, didn't try to upsell anything, in and out in less than 3 hours. Fantastic experience and value - goodbye dealership! I'll be a repeat customer for sure.

Changed ownership. Brakes replaced without shims, rotors placed right on left, left on right…read more Cost another $1,000 to fix a bad mechanics work. Stay away.

People don't usually recommend guys like Michael because they want to keep him for themselves, like…read morenot letting people know about a really good fishing spot or a broken change machine that gives you five quarters for a dollar, at least to keep the demand down. But, I'm feeling generous. Before coming to Michael for an oil change, I avoided gas station repairmen who seemed a little too "how much you got?" when asking "how much?". I foolishly went to places that do things in a jiffy, speedee kinda way, only to be hit with shoddy work and shady upsells (i.e. $60 to top off my air filter oil). But because he is within walking distance, I saw him about my problematic Kia Soul, which he diagnosed for free, and I felt like I trusted the guy, even if I barely understood him. So, when I returned much later for an oil change, the guy gave me a rough estimate (no paperwork) and charged me $5 less than the quote. No high performance oil options, no oil filter disposal fee, just an old-fashioned oil change.

Ok, Michael is an angel! He helped me so many times with my car, works efficiently and prices his…read moreservices within your budget. He's very knowledgable and quick. He's my to go to guy, such a delight to work with, and is highly recommended.