After trying several mechanics in and around Wilson County: Based on word of mouth and some…read morereviews. I decided on trying Hermitage Hills Auto after a Toyota Dealership suggested $5000 dollars worth of work they said I desperately needed. I gave Hermitage Hills Auto the list the Dealership suggested. After they thoroughly. Inspected my vehicle. They said I needed NONE of what the Dealership suggested. They could have easily said yes and I just went off there word confirming the dealerships findings and took my money.. However, they did not. They found one thing I needed to have done and they did it quickly. No over charge or up-sale.. Front desk was very friendly and communicative. They said they tend to see this all the time with dealerships. It's a peace of mind to find a honest mechanic which is about as hard to find a honest lawyer or doctor these days. Great shop.

Hermitage Hills Brake & Auto I've gone to for over 25 years Brad the owner and his technicians are…read morereally good. They don't try to oversell you on services that you don't need and they can get you in and out of the shop fast. They use on the quality parts, and the value of the service is really outstanding

Brought My car here as recommended by a friend and glad I did. Very reasonable, very friendly and…read moresuper fast turnaround. they had my car don't in less than 24 hours. God Bless honest car repair shops who don't gouge people. I wish there were more honest shops like this around. I will never take my car to a dealership again. Quality repair for an affordable price. Great value and honest explanations if you have questions. That you Nina, and everyone over at Wilson Tire and Auto. I will be sending you referrals.

Sketchy AF. Extremely overpriced and recommended services that were NOT needed. Said brakes were…read moremetal to metal, not true they had 3 mm of thinkness. Said it was overheating, but when I questioned them , they changed their mind. Never again! Yes, 3mm is replacement time but NOT metal to metal. These were rear brakes, so 3mm is not at catastrophic level. I don't like being lied to. You told me it would be ready by the end of the day that you were just confirming the repair, and when I called at the end of the day , you said we don't even have it back together yet. Which one was it? And 24 hours later my AC does not work!

My engine light was on-!brought car in had it dx - it was a small leak- fixed and out door at a…read moregreat price within an hour! Thank you

Had 8:30 appt. Scheduled day before. Asked to have work done while I waited. I was told to bring at…read more8:30. Arrived on time. Pulled in a bay to make it quick ( 15 min job. I had my spare tire removed and connectors ready to repair- they had no clue who I was, made a remark about me pulling in , and then argued with me about the repair - saying " if it was a 15 min repair, you wouldn't be here". Wow. Very disappointed. Especially since I had 3 separate follow up calls to my Yelp request. Very strange - and 139.00 estimate to connect 4 wires that are a breeze to get to. Confusing service. Probably won't use them for my upcoming muffler and shock work. Sorry. Just not pleased

Great honest transparent quality service. Only place I'll take all five of my vehicles.read more

I took my daughter's car in about 3 years ago for an oil leak. They told me the oil gasket was the…read moreissue and I authorized replacement. Got the car back and it still leaked. They advised the leak was coming from somewhere else. I moved on. Took the car back this past Thursday and asked that they look at the oil level and top it off if necessary due to the leak but the main reasons I brought it in were an issue with starting and a check engine light that comes on periodically. They called and advised there was an oil gasket leak but the gasket was no longer under warranty. They offered to replace for $945. I told them I did not want to spend anymore dollars addressing the oil leak and asked that they look into the starting issue & check engine light. I did not hear anything so called back Thursday around 5. Was advised that there was an electrical issue and they weren't getting any codes. They would need to keep the car another day. All day Friday I heard nothing so called back at 4 and was advised they were trying to track down the electrical issue. Told them not to bother. Need the car back today and I would pick up. The one good thing I will say is that they did not charge me anything but also, I don't feel like they did a thing to the car. Brought car home and had a friend hook it up to a code reader. There is no electrical issue. Loaded codes just fine. Will be taking the car elsewhere to get serviced and do not recommend this shop at all. Poor communication and do not feel they are trustworthy.

Had them do a oil change on my BMW it went as planned waited for it so got it fairly quickread more

Reed and his team did great work on my Honda Pilot. Everyone was friendly and helpful. They even…read moreworked with my warranty insurance to get me a rental car delivered to the shop. I highly recommend them.

Had a Great experience with Steve's Automotive. Robert gave fair pricing and made referrals for…read morework he felt others could do cheaper. They also were able to get me in quick and had a short turnaround. Seems like a real honest shop and great guys.

Steve and team are great to work with, fast, reliable, and make you feel like family friends. If…read morefeels like I have my very own mechanic.

I've been here twice and both times I had an excellent experience…read more They helped me immediately replace my headlights in what must have been ten minutes tops and charged a very reasonable price. Second visit I was told one of my brake lights was out and needed replacing by a different quick oil change place. They checked out all my lights and dash and determined that wasn't the case and sent me on my way without any charge. Great guys, great service, best shop in town.

First time I had an apt at 8 am for an oil change, called at 3pm they hadn't started yet…read more Second time I got new tires, been feeling vibrations for a week, went else where to check the balancing turns out they didn't balance my tires correctly. I would go out of my way to recommend to not go here.

This place is awesome. These guys do top notch work. They really care about quality and doing…read morethings right. I really respect this place and would recommend it to anyone. They do work that other companies wont touch, like transmissions. Thanks!

They were very responsive and called me with quotes for the services and called me again when that…read moreprice changed, had me back in my car the next day and the total charge was very reasonable. I highly recommend coming here to get your car serviced.