A neighbor backed his SUV into my parked Prius, damaging the rear bumper and hatch lift gate, both of which had to be replaced. I got estimates from several shops, but liked United Collision best because of the reasonable estimate (plus 10 percent discount for paying cash) and the courteous manner with which I was treated. Francisco was extremely pleasant and helpful, and even offered to arrange rental car delivery to the shop. As this happened during the coronavirus shutdown, he wore mask and gloves, respected social distancing, and assured me of the shop's sanitation practices for working on my car. I was told the work would take 1 or 1-1/2 weeks, but it was finished (and done well!) in 3 days. read more

United Collision center are reliable and trustworthy. They repaired my car and adapted to my needs. Accidents have a big impact in one's life and it's really hard to overcome such situations, however, United Collision center made everything easier; they encourage you to don't give up. Rosy and Oscar best customer service ever!! If you are looking for a reliable car shop, United Collision Center is the place where you want to go! read more

My Toyota Prius sustained a moderate amount of damage in a front-end collision. Francisco provided a very reasonable estimate and delivered the car "like new" on time. The work quality was outstanding. Francisco and his team are polite, knowledgeable, friendly, professional, and look for ways to keep the repair price within budget. This was the second car I have repaired at United Collision Center, and both times the experience was A+ in every way. Highly recommended. read more

My Tesla Model 3's rear side window was broken into. Francisco was very helpful and friendly in getting that repaired and it worked good as new. read more

Great place to repair car due to accident or collision. They were fast, honest & required minimal attention from me.

Had an accident on a SUNDAY... see "BEFORE" photo. The car can be driven, but the door didn't close smoothly. Stopped by United Collision Center on Monday 845am PST. Store office manager Oscar wrote me up and explained to me the process. He was extremely professional, patiently listened to me about the car, and if I have any special need. (I need the car by a certain date) . Throughout the repair, I received periodic calls from Oscar to update me on the progress and ALSO more importantly, they did answered my phone calls too. . On the date of delivery (1/23/2017), at 10am, I got a call from Oscar saying the car's battery was not holding up charges. In my mind, I was like, that should be fine as long as I can drive back to home, I can always get Mobile AAA to get me a new battery. . At the promise time (4pm PST), I showed up, VERY VERY VERY surprised, United Collision Center installed a BRAND NEW battery for me for FREE. Wow, I didn't even expect that at all. . Back to the car, OH MY GOD, it is like NEW, or better than NEW. (see the 2 "AFTER" photos) . Thank YOU very much, Oscar, and the team! read more

See all

***** Our Toyota was backed into and the hood and bumper were a mess. The professionals at United Collision did an amazing job of repairing all the damage. Our car came back looking better than before the accident. I started with my 5* because Yelp blocked my ability to give this business 5 stars - I would have chosen even more if available. Very professional. I would highly recommend this auto body shop. read more

Francisco at United Collision Center is wonderful and a problem-solver. He explains the options and advises about the best course of action. They did perfect work in a very short time for a very reasonable amount. I plan to go here forever (hopefully won't have to too often!) and can't recommend them highly enough. read more

Oscar is so friendly, knowledgeable, and genuinely cares about meeting your personal automotive needs. I took my 2015 Audi A4 in just before the lease was up to have some cosmetic issues addressed. Oscar was able to provide suggestions for the most efficient and affordable path, and exceeded my expectations both in the quality of work and speed of completion! I honestly didn't have too much to repair, but my car looked so shiny and new when it was done, I literally walked right by it and didn't recognize it. Thank you Oscar and team for your amazing services! read more

I'm sceptic. :) That's why when my friend told me about this place, I was a little bit worried. It looked like subjective opinion form my friend, but wanted to check this out by myself, cuz I've got an "hit and run" issue and need to fix this problem asap. I went to the bodyshop and has been really suprised how people can be completly involved in they job! Perfect customer support and understandable price. Thank you, guys, for your job! read more

Very satisfied with the work Francisco did on my car. Not only was the repairs done very well but the owner went above and beyond expectations to handle my situation. I strongly recommend them. Thanks a lot! read more

I've given a number of businesses 5 stars on Yelp, but this business by far outranks any business I've reviewed yet and probably will for a long time in the future if they keep it up. This business deals with repairing cars, which, in and of itself, is a huge amount of work and service per costumer (relative to say a meal at a restaurant) and they do it extremely well. After the same car rearended me twice, my car was almost totaled and I was in a lot of pain. After a car crash, there are different parties you have to work with (while you're trying to desperately heal) in order to resolve everything: body repair shop, own insurance, other party's insurance, and lawyers. Of all of them, United Collision Center was the only party where they said what they were going to do and delivered. Whereas my lawyer and insurance pushed a lot of tasks on me that they were responsible for (getting police report, calling my dr, etc.), United Collision Center directly handled everything with the insurance, car inspector, and even lawyer (if he asked for anything). It was absolutely amazing, especially when I consider the amount of stress that the other parties gave me, to simply sign the contract with United Collision, be told to pick it up in a month, and then get my car back with a high-quality repair without me having to do anything else. I trust them. In a sense, I'm literally putting my life in their hands because a properly working and safe car could mean life or death. Oscar and the team were organized, detailed, and they conducted business like I've always dreamed a business would: no nonsense and just an all-around great job. Honestly, their repair and service was so high-quality that I don't think my family would have done any different (if they were in the auto business). Lastly, Oscar and Francisco go beyond what's expected. As I was heading over to pick up my car, they noticed that my car key battery was dead and actually asked someone who was 35 minutes away to come over just to deliver a battery replacement. I also told them that I used to have a license plate frame and, despite it being so minor, they made me feel like it was ok to point things out like that and ordered one for me. I can't recommend or thank them enough for what they do. read more

This review is concerning United Collision Center's customer service and communication skills, not their auto body work. I called Jade about a week and a half ago concerning my car that was rear ended by an Allstate driver. The damage was not severe, but enough to warrant at least $830 worth of repairs. Allstate recommended two local auto body shops, but thinking I knew better I found UCC on Yelp and called Jade. Jade and I had a friendly chat, and he recommended I take some photos of the bumper, scan in the estimate from the Allstate adjuster, and then e-mail him all the information. He said I could find the e-mail address on the website. Why he couldn't tell me the e-mail address offhand, I don't know. So, I went to the site (which is horrible) and could not find the e-mail address anywhere on the site. I called Jade the next day and told him I couldn't find the e-mail address on UCC's site, so he then gave me it to me over the phone, while chattering on about the problems with the website and strangely not acknowledging that he sent me on a goose chase. I emailed him everything, with "Attn: Jade" in the subject line. Sigh. Then I waited 5 days and heard nothing from Jade. That was after talking to him twice, in detail, about my car. I called him yesterday and he sounded like he didn't remember me and said he never got my e-mail. I waited silently while he checked his computer "No, nothing with your name on it. When did you send it?" So, he eventually he finds the e-mail and gives me a long story about how someone must have opened it (and took no action, I suppose) and therefore he didn't get to see it. How is it possible that the person who looks at the e-mails all day doesn't notice or take any action on an e-mail with his own name in the subject line? Total BS. Now, this is the part that offended me. He goes over my e-mail and asked if I had more photos of the *sides* of the bumper and went on and on about how it would cost more money than what the insurance adjuster accounted for. I had to cut him off and explain that it didn't matter, because I wasn't paying for it. Allstate made it clear that they were paying for everything 100%, even if the shop said it would cost more than the $830. Seriously, less talk, more action on actually fixing my car please. Sensing my curtness, he then said all he needed was my Enterprise reservation number, so I said sure I can give it to you right now. Instead, he said he needed to call me back in ten minutes because he was checking a customer out. Do you think he ever called me back? Of course not. Why this person fumbled this job repeatedly, dropped the ball, and behaved so strangely is baffling, especially considering all the glowing reviews on Yelp. Jade seemed like a nice guy, but his conduct was unprofessional and infuriating. If I had just taken my car to the shop recommended by Allstate, perhaps the repairs would be finished by now. Instead, Jade jerked me around for over a week and treated me like crap instead of having the courtesy of declining the job when we first spoke. If Jade, or anyone else at UCC is tempted to respond to this post, please don't. There's no excuse or long winded story that can fix this one. Take the criticism, own it, and let it soak in. Hopefully it will be an impetus to improving your business practices in the future. read more

My new truck was hit from behind and i needed to find a place that would make it look like new again. I was referred to Obed at United Collision Center, Inc. by a good friend of mine. I called and Obed welcomed me to the shop. I got immediate friendly service, an estimate, and the truck was getting worked on. The parts are from Toyota - not an off brand which i appreciated. They kept me well informed the week that they had the truck. When it was ready - it was well detailed, clean and the truck looks like NEW again =) I say two thumbs up for United Collision Center Inc., This is my choice for all my cars when they need auto body work done. THANK YOU everyone at United Collision Center! read more

Never answers the phone and looks like a change of ownership. Sad because I lost a trusted shop. Time for a new one

Francisco was wonderful to work with - he got my car looking better than I could ever imagine! This is my 2nd experience using United Collision Center - both times they exceeded my exceptions with their exceptional quality work. read more

My Acura RSX was rear-ended along Alma. The usual mechanic shop that I went to (The Car Doctor, I wrote a review on them too) recommended me to United Collisions, which was just next to them. The person who took care of my car was Jade. He was really helpful and knowledgeable. When he saw my car, he took a quick look and could determine most of the damage at first glace: rear body panel hit and possibly the muffler too. He gave a quick estimate, and this was helpful because I gave the figure to the guy who hit me, and he decided to let insurance deal with it. Having said that, this was the first time such an accident happened to me, and I was at a loss to what to do. I know insurance would be involved, but what do I need to do? After talking to Jade, he reassured me that he would take care of it all, and he really did! He communicated with my insurance company and the other guy's insurance company. He was also very honest with me,...he told me the reinforcement bar was slightly impacted, possibly not enough to warrant a replacement, but he would address the safety issues with insurance. In the end, he managed to convince them that it should be changed. At the end of 2 weeks, I got back my Acura RSX JUST LIKE NEW! Jade threw in a detailing look and the car just looked amazing. For the next few days, I didn't really dare to drive the car for fear of dirtying it. Oh, and, Jade and the other guy (sorry I didn't learn your name!) stayed beyond 3pm on a Saturday to wait for me to pick up my car because they knew I have been anxious to get it back. I think that goes beyond what they needed to do. I would definitely recommend friends to Jade. They do good body work. read more

It's 4th time that I bring my car here or refer a family or friend, and as usual so happy with the service. Obed (the owner) and Jade (front desk) are very honest and reliable. And the quality of the job was great as usual. read more

Good service. If you are involved in acrash go here.these guys make the process less painful

Someone backed their car straight into my brand new 2014 Prius. The car had less than 1,000 miles. We took the car to United Collision Center and I am so very glad that we did. The work performed was impeccable and the service has been outstanding. Jade, the manager, has taken care of us every step of the way. It's been a difficult road with the insurance carrier and rental car company (I should've used my carrier rather than counting on the insurance company of the guy who hit me), and I feel comfortable knowing that Jade is on it. You will be well taken care of by United Collision and your car will look just as it did before the accident. Again, the work performed is superlative. read more

Pretty solid shop! Helped me through an entire process of getting my car repaired to getting setup with my rental car. Oscar is the go to man! read more

United Collision is a modest auto body shop with extreme professionalism. They gave me a ride to the shop, helped me towed my car and handled the insurance inspector. My car came back great! Jade is very good at explaining the technical parts and very attentive to details. His body shop not a place that does a cheap bad job. it's a place where professionals give it their best. I would recommend them to anyone. I like a place that works for the customers instead of the insurance companies. read more

As I mentioned in my check-in quick tip, these guys are truly efficient and go out of their way to help you from the first call.

The details: Took my 2015 Infiniti Q50s Hybrid for some bumper repair. Per their recommendation I claimed insurance. They even covered damages that my insurance wouldn't cover unless I claimed a separate incid report. Dropped off the car on a Monday and got it back the following Tuesday. Took two days to sort out insurance and actual repairs were about 4.5 business days. The workmanship: I had 3 deep scratches that went from the bumper to the quarter panel down to the metal. There was also two hole punctures on the other side of the bumper. Both sections looked seamless. I have a white pearl effect paint and they blended flawlessly. I'm a stickler for detail (hand wash only guy) and in the bright sun it looked phenomenal. They even remolded the bumper punctures and it didn't even look warped at any angle. The service: Big shout out to Francisco. I can say with confidence that he is a genuine and honest person. He has your best interest in mind and he works for recommendations so he'll make you happy. The whole process went exactly as he said which speaks to his integrity. I spoke to Geico once at the beginning to get an initial inspection. Hated it. Handed the reigns over to him and he handled it the rest of the way. It was pretty much hands off.. Just the way I like it. I can definitely recommend this body shop for any paint work. read more

I took my Lexus with a "pushed in corner" on the passenger side front bumper. Jade was great! He gave me three options - clearly explained with respective cost estimates. The range of options were from an hour's worth of "the best I can do" to brand-new bumper. There was no pressure to pick one or the other. He patiently explained the pros-and-cons of the different options. I chose the cheapest option and the car turned out great. I forgot to leave the keys in the car. I did not realize it till I reached work. He worked with the limitation and was pleasant and understanding when I called about the oversight. What a thorough professional and a great human being! The entire experience and the end-result was great. I would recommend this place to everyone. read more

I recently had my first car crash in US and everything was new to me. I have a second hand Mitsubishi Eclipse that was quite badly damaged in the front after the crash. I took my car to United Collision and got to met with Jade. He helped me with everything and really calmed my nerves, he got a Hertz rental for me at his doorstep and basically just told me to leave my keys and he will take care of the rest. Thats just what he did and more ! In 2 weeks he let me know that my car was ready and i just drove in, left the rental and drove out with an amazingly well done car. I have to admit - my car looks better now than when I bought it and I am so thrilled and pleased with the level of professionalism and detail to work that Jade has done on my car. He kept in touch with me almost every second day to let me know what was going on with my car and what the insurance companies were saying. I cant thank him enough for doing such a fantastic job. I would refer him to any one whose car needs work done, paint jobs or anything to do with 4 wheels. I am taking my car back here for sure ! read more

Brought my car in to get fixed got recommended by a friend I was a bit hesitant to take it in since I didn't know the shop, once I took my car in I got treated like family like they made sure I left with no in answered questions once I got my car Back I was completely satisfied Rosie took very good care of me and made sure my car got fixed on time and everything was done right! THANKS UNITED COLLISION! read more

My first time getting my car fixed and Francisco made it as easy as can be! Very kind person. I had a set of special circumstances and he were really nice and accommodating about it--going above and beyond. The experience is seamless! They even wash the car and vacuum inside (so don't leave a lot of stuff in there like I did). read more

I took my 350z here based off the overwhelmingly good reviews, and everything worked out perfectly. I treat my Z like a baby, so when I got rear ended, my biggest concern was to find a place that would do an amazing job. I didn't end up getting estimates from any other shop, the reviews here had me convinced that this was the place to go, and Jade was super friendly. My bumper was replaced and looks perfect, and I got my car back cleaner and shinier than when I dropped it off! All around great experience. Hopefully nothing else happens to my car, but if it does, I will return to United Collision. read more

Great customer service and honest, reasonable prices! Brought my 1968 442 in when someone broke into it through the vent window. I was able to get it repaired within a couple hours. Obed and Jade were professional and personable. I will definitely come back. Thanks guys! read more

Both Rosie and Oscar were a pleasure to work with and delivered exceptional service and work.

My front grill was hit and was looking for a body shop to replace the grill and paint. Came across United Collision Center through Yelp. Oscar was friendly and honest, and was able to bring my car back to its original condition. He also agreed to help me restore a dent I had on my bumper that was not related to the damage. Two weeks later, I had a small problem and went back to his shop, and he and his team took care of it on the spot and fixed it in 20 minutes. Definitely a body shop that goes above and beyond to earn your business. Thank you. read more

Great customer service. My jeep looks just like when I first bought it. The job quality was amazing. Thank you guys at United Collision!

My custom 330i got T-boned on the passenger side. The car had lot of custom fairings etc. The insurance company of the other driver was trying to convince me that using OEM quality parts is good enough. Jade/Obed worked hard with the insurance company on process side to put all BMW parts and fixed the car so well that it is looking better than new. These cars have tons of electronics and complicated parts and these guys made sure everything was tested and everything worked. The body/paint/clear looks new. Few things to point out: 1) Attention to detail for replacing all parts and clips 2) Finishing the body like new 3) Making sure all electronics work and safety systems checked I would highly recommend this shop if you have a newer luxury import that needs body work. Jade is also happy to send you pictures, explain the choices and make it happen!! read more

Go see Jade and he will take care of you. He did an awesome job on my Porsche Boxster once again!

I had a super experience with United Collision Center after my car was rear-ended. First off, the work they did was great and my car looks super. Also, Oscar kept me informed, worked with my insurance company in a very timely fashion (unlike the first auto body shop I tried), and was pleasant and helpful and even humorous throughout. To top it all off, when I called to let him know I'd left my dad's handicapped placard in the rental car I had returned there, he not only rescued it but brought it out to me when he saw me drive up. I will definitely go back to United Collision if I'm ever unlucky enough to need auto body work again. read more

We were so frustrated and sad that our brand new car got hit. This place has stellar reviews and we decided to check them out. Francisco and Oscar were very nice and put together an estimate to repair our car the same day. They worked directly with our insurance and the estimate was approved very quickly. We wanted our car back for a road trip and the team worked long hours and over time to get the job done for us in 4 days. The car had extensive work and it looks as good as new. More importantly, we feel safe since they inspected the damage very thoroughly! We can't sit enough praises to Francisco and the team at United Collision. The customer service is top notch and communication is excellent! We hope we don't have to come back, but we highly recommend them to you! read more

I was extremely happy with the service at United Collision Center. Oscar was friendly, honest, and communicative through the whole process of getting my Audi RS5 back to new looking condition. He provided me photos of the work in progress and took the time to research, find and order the exact specialty paint required for the fix. I would recommend United Collision Center to any of my friends and plan to take my truck in there soon to get some paint work done in the future. read more

United Collision Center - Before - Body Shops Near Me - Mountain View, California

See all

It is never fun to have to take your car to a body shop and spend all that time getting estimates. However, Oscar at United Collision was friendly and very professional and his repair estimate seemed reasonable. Everything went perfectly. The repair was beautifully done, the car was ready when promised, no hidden charges and they gave it a nice wash before I picked it up. What more could you ask for? Well, though it was an external repair, they went the extra mile and gave the interior of my car a very deep cleaning, which was delightful. It was an outstanding experience and I would certainly recommend them. read more

This is a wonderful team that helps you get your car back to its beautiful condition. My car had a 3 fender benders, all from drivers i had to swerve from, or damage would have been worse. I kept putting it off, as you know how hard it is not having your work car! Well United Collision was referred to me, and i am so happy I took my Lexus to them. They got it done in just days, and also when i arrived, my car had been detailed! They get many gold stars. I cannot say enough good about this repair center. Don't worry, they will get the job done right! Terri Couture read more