I stumbled on United Collision Center by chance the first time I got in an accident, and enjoyed my experience with them so much, I brought my car back to them without thinking twice when my car was hit again later in the same year. They are extremely professional and take amazing car of your car. Each time I've gone to them, I get my car back looking completely brand new. Thank you! read more

I worked with Francisco to replace the lift gate of my SUV. At first my insurance company under-estimated the damage. But Francisco knew exactly how to work with them and quickly got the new lift gate approved. Although it took a little longer (totally 2 weeks) than I expected to have the work done (new lift gate and painting, new back camera, etc.), I am very satisfied with their work. Francisco also communicated well through emails and phone calls to keep me updated about the status of my car. read more

My 2021 Lexus UX 250h was in a car accident and the shop helped me through all the repairs. They gave me updates on what was happening with it and updated timelines. I was in a rental during the time so they made sure the repairs were done in a timely manner. Francisco was easy to get a hold of and told me how it is. I really appreciated the help! read more

Just wanted to say Oscar at the united collision is a great guy to work with. When accidents happen it's a very traumatic or at least it can be such as in our case. It's really calming and helpful to have A company like this one who really understands that and has the empathy and the professionalism to help you through and be on your side. Also I have some unique family situations and Oscar and the team really helped accommodate me. If you're looking for a place to bring your vehicle you can rest assured bringing it here read more

I've unfortunately had to get body work done on my Q7 twice now. I brought it to United collision center twice as they do a great job for a reasonable price. Both times were my fault so I didn't go through my insurance company and they gave me a good price. Hopefully I won't need to get bodywork done again. But if I do, I'll probably be back again. read more

I have a been a loyal customer to United for about 5 years I have several vehicles and all have been to this shop . I have been rear ended twice,side wiped more than once not my fault but it does not matter Obed the shop owner and Oscar the shop manager are there to take care of your vehicle body damage and excellent paint matching can not even tell that anything ever happen to the vehicle United collision have an excellent crew Thanks to Francisco for taking care of all insurance paperwork and phone calls! this shop is AAA Rated !!! read more

A car ran into my Subaru Forester in a parking lot and damaged the front bumper and fender just 2 weeks after coming back to work from maternity leave. Francisco took great care of me and my car despite my busy schedule. He took care of working everything out with my insurance and the car rental company. My car looks brand new! They went above and beyond and even got rid of some old scratches and fixed my liftgate (apparently my auto detailer left some loose screws). I highly recommend United Collision! read more

After our Cayenne was rear-ended by an F150 on a Sunday afternoon, we didn't know where to tow it to. AAA weren't very helpful, but the tow truck driver recommended this place. I can't say how great United Collision were. Although we had to wait for parts (due to supply chain shortages) the car can back looking as good as new (despite having 100K miles on it)! The folks there were helpful and transparent - they didn't sugarcoat anything and got it done. read more

United Collision Center did an absolutely stunning job for my Prius. I had sideswiped a pole while backing up (oops) and pretty much destroyed my driver side door. They got me in right away and expedited the service by a few days to get my car back by the most convenient time for me. The end result was far above my expectations. The car genuinely looks better than it did before the accident. They even buffed out a few scratches around the other parts of the car that weren't related to my accident. The car was returned to me fully washed, on time, and far better than before. They were also communicative, professional, and kind. I hope I don't get in another accident but if I ever do, I'm definitely coming back. 10/10 recommend to anyone. read more

Great job fixing my car. Customer service is wonderful. They worked directly with the insurance company. All I had to do is drop off the car. Will use them again. read more

A++ Team here at United Collision. They have developed a bit of a reputation for being the go-to shop in the Bay Area for Lotus body & fiberglass repair, so I trusted them with the job of replacing the front clamshell of my beloved Elise. Francisco and the whole team were a pleasure to work with and restored my car to what it looked like the day it rolled off the factory line. Professional, quality, and friendly top notch service. I am lucky to have these guys local to me! read more

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Fantastic service and work! They went above and beyond to make my car look as good as new. They worked directly with the insurance company, were very responsive, and set clear expectations on when the car would be ready. read more

I'm new to Yelp and not so savvy with apps. But, my experience with Obed and Francisco at United Collission Center was so great I had to right my first review. The quality if work was excellent! I had my 2012 MDX broken into with damage to the rear window, interior and paint. I was having a difficult time communicating with my insurance company and when I brought my MDX in that all changed. They helped me deal with the insurance company and then made the repairs in a timely manner. My MDX came back looking better than before it was broken into with the best craftsmanship. To be honest I shouldn't have been so surprised as my family and friends have been using Obed for about 20 years and not one of them has ever said anything negative about his work. I 100% recommend United Collision Center to anyone who only wants the best repairs for their vehicle. -JJ Flores read more

I had my 2015 jeep grand Cherokee hit twice. First time was back in 2019. These guys fixed my jeep pretty good. Second time was this January 2022 and again these guys did an amazing job fixing my jeep. Looks good as new! I would highly recommend going here. They treat you with amazing customer service! read more

Francisco is really nice, and did a great job! he repaired my rear bumper which other shop said they can only replace, save the money for a new bumper read more

I was involved in accident that smashed in the front of my car. I took it to body shop and I thought I got it fixed completely. As time when on. I kept noticing that my car would bottom out whenever I ran over certain bumps or dips when it shouldn't. Not only would it bottom out, my wheel well would tear into my tires and damage them as well. So I took my car back to the original body shop and they refused to fix the issue with pay more to have it looked at and fix. So i decided to price around again at other body shops and they suggested that they should pound out my fender and that should fix the issue. That sounded a bit unusual. So I decided to keep looking for a decent shop that would give me a straight answer. I came across United Collision Center from a friend and I stopped by. Oman and Jade were awesome. They were genuine and more than happy to help. First what impressed me was that they disassembled my car and took a look at it, without any problems. And they gave me a ride to work while they looked the car. They actually found the real problem, where the original accident warped a bit of my frame which caused the car to bottom out and eat up my tire. All the other body shops didn't even bother to do that, they just wanted for temporarily fix my problem and take my money, in hopes that I'd have to keep coming back. These guys found out the root problem of my car issues, fixed it and gave me a better deal then all the other body shops I visited. My car is perfect now, besides the rusting but that's a whole different discussion. You guys rock and I recommend them to everyone and anyone I talk to. Thanks Jason read more

I can't say enough good things about the service here. My 2009 Honda Element needed repairs after an accident. The insurance providers' 3 recommended auto body shops all had terrible reviews. Jade & Co., however, were recommended to me by my trusted car service dudes at The Car Doctor. They've earned their current status on Yelp. Jade set clear expectations of the repair process for me. He fought the insurance company for the necessary repairs to restore my car to original condition. He was communicative with me throughout the process. He helped make the rental car pick up and drop off simple. His team fixed my car and even had it detailed. I received the best possible version of what I originally brought them. He even replaced my shoddy key chain ring with a brand new one. Boss service. I'm grateful to know a business like this is nearby when folks need it. read more

I found United Collision Center on yelp and the reviews are definitely on point! Jade helped walk me through my options and handled the entire process with the insurance agents. And trust me, I had no clue what I was doing and needed some hand holding and clarity which they totally provided. I came back and picked up my Acura MDX and almost didn't recognize it! Despite all the multiple trips to the mountains, rock climbing, snowboarding, surfing, up and down California (you can image all the dirt, salt, snow, and rocks the car has encountered), it looked brand new!! It's beautiful and was so clean, I didn't even find a single dog hair in the car and was reluctant to let the pooch back in for the first week. If you are looking for people who care about your car, about doing a great job and will charge you fairly and help you through the insurance process - these are your guys. The customer service is amazing and they made things so easy for me, I couldn't thank them enough. read more

I was referred to UCC after an accident with my 2007 Toyota Rav-4. Obed and Jade were both awesome. They took great care of my car and took care of all of the communication with my insurance company. They even helped me set up the rental car. When I picked up my car it looked as good as new, all bright and shiny. Obed had made sure it was fully detailed. All of the replacement parts were brand new and the paint matched perfectly. Hopefully I won't be in anymore accidents, but if I am I will definitely be taking my baby back to United. Thanks for everything guys! read more

Great Experience! They did a super job of fixing collision damage and finished the job ahead of time. But what really made a huge impression was the cleaning job they did on the entire car. I did not expect them to do any cleaning. When I showed up to pick up my ten year old car, I did not recognize it because it was so clean and shiny that I thought it was a new car! The service and friendliness of Francisco was great. Also a very clean facility and office. read more

I had some fender bender damage from a minor collision and so upon a friend's recommendation, I went to United to assess the damage. Upon arrival, I met Francisco and from there on out, the experience was seamless. He was thorough in his inspection, upfront with disclaimers before providing a quote for me to take back to the lady who hit me. On the day of repair, I was greeted by the same friendly face of Francisco and again, the experience was first class. Deposited my car in the morning and I came back in the afternoon to collect a car that's not just fixed, but one that's had it's interior and exterior cleaned thoroughly. It was a pleasant surprise and I really appreciate that they go above and beyond. I'd recommend United anytime!! read more

I was recommended to United Collision by my mechanic. I needed to have some paint and body work done. My interactions was mainly through their manager Jade. Jade is a very friendly and pleasant guy who was great in setting the proper expectations and clear about what work and timeframe needed to do a great job. Obed (owner) was also very friendly as well as the other shop workers who I interacted with briefly. I visited the shop in the middle of the repair work once or twice and Jade was happy to discuss with me that status of everything. I saw my car at different points of the work they did on it which is a very nice thing from a customer POV. He even filled me in on the various conditions of the car they discovered before and during the work. Jade was prompt and very receptive in following up with me on questions I had along the way. They even shuttle you to and from work if need be. This is one of those great intangible services you don't necessarily get with other body shops. The end result of their work was amazing! Jade set up some expectations of how great it will be and the end result surpassed what I expected. Patched up the fiberglass like new. Paint shines beautifully in the light! Paint job even looks great at night! The Starshield product they installed was even better than the original starshield! I loved the car before. I love it even more now! Jade and his crew exceeded my expectations of everything. They did a superb job! Customer service is excellent and what you expect from any business! I easily rate them 5 stars (like every other reviewer did). It helps that my mechanic uses United Collision to work on his cars. They'll get my return business easily! read more

Great customer service and what can I say about they're work! Better then factory that's why they're the only ones that touch my cars! Thank you United Collision! read more

United Collision Center - Before picture on the bottom, AFTER picture on top! - Body Shops Near Me - Mountain View, California

Had a GREAT experience with United Collision ! Brought my Tuareg after visiting the certified dealership's auto center and i felt they were much more professional than the certified dealership's auto center. They took care of everything for me and made sure that every scratch and damaged part will be replaced by original VW parts (unlike the certified dealership's auto center). The made sure to update me during the process but were very respectful with my time. When i got the car back they polished the interior and the exterior and the car looks better than before. The painting looks flawless and i really enjoyed Jade's service and professionalism. read more

I recently visited the united collision center to repair my BMW 328i, and had a very positive experience throughout the whole process. The manager Oscar was very friendly and patient in explaining details about the repair. The quality of the repair is excellent. read more

There is not enough stars to give! If you want it done right the first time Bring in your car ----Jade---and---Obed Will make sure your car looks exactly like it just came out of factory! No orange peel--- 745li BMW ----I definitely recommend 100%-------I gave U.C.C A+------ My car is New once again! read more

We recently got our 2012 BMW M3 back from United Collision - somebody had rear-ended it in a parking lot. I was turned onto United by fellow car enthusiasts at my work. They all raved about this shop. Jade at United Collision Center made a nightmare of a situation a little less painful - he helped us get our rental car and dealt directly with our insurance company to ensure we were being treated fairly. United Collision uses the best paint and materials available, not cutting any corners. Their modest shop does top-notch work on high end cars. United may not be the cheapest option, but hands down the best quality (even for my ultra anal standards) Jade is a rarity in the car repair world. He is honest and takes great pride in his work. I can't say enough great things about this shop. 5 stars! read more

Oscar and co. are great. They did great work for my front bumper and hood last May (made my 2009 sedan look new!), and were professional, responsive, and helpful working with insurance. This time I'm dropping off a car for family and still great service as always! read more

United Collision Center - Before. - Body Shops Near Me - Mountain View, California

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These guys are absolutely the best! Unfortunately I've had to go there more than once, but when I did they took such good care of me I couldn't believe it. You will never go wrong with Francisco and Oscar!!! Five stars all the way!!! read more

Amazing service by Oscar and his. Oscar gave me detailed explanation of the work being done including options and honest suggestion of what I should do. Oscar also gave reasonable time estimate, and met the deadline! I'm very please with the work, and the car came back in better shape than ever! I will definitely go back there if I need any work done on my car. read more

I'm one of those girls that HATE going to autobody-shops or dealerships because I always feel like they're speaking another language and treat me like an idiot. Not so at United Collision Center. Jade is super friendly and goes out of his way to make sure you are 100% happy when you leave with your car. He even made the entire transition super easy by offering to call the car rental place and also drop off the car for me afterwards so I didn't have to deal with two trips. Thanks Jade! read more

UCC is the best! Oscar is my guy and he's full of knowledge. He knows his stuff and really looks out for his customers. I took my Mercedes e350 in because I was worried the paint may have been damaged due to someone side swiping me. He looked at the car told me to come back in an hour and when I arrived the scratches and damage were all gone! They have my business for sure. Thanks Oscar and the UCC TEAM! read more

Where do I begin? The work? The customer service? Either way it's all 5 star. I'd give them 10 stars if I could. When my car was hit I had probably a little less than a month before our car club was heading to a show in L.A., I wasn't sure where to take it since I hear stories of shops doing good work but not matching the paint exact, especially since my paint is a little different than you average red. When a friend recommended United Collision, I showed up and talked to the owner Obed. He gave me a tour of the shop and reassured me everything will be taken care of, Obed told me "We work for the customers, not the insurance". Obed, Oscar & Francisco put a priority on my car to be ready for the trip. I got the call that my car was ready a couple of weeks later, United Collision did not disappoint. My car looks better than the day I bought it. The color match is perfect; their work is amazing. When I had an issue down the line that my insurance and Big O Tires were going back and forth about, and were kind of leaning towards United Collision as the reason, the guys at United Collision had an outside shop (Edge Motorworks of Mountain View) give a second opinion. Turns out, there was no issue other than Big O Tires did a bad alignment. I will be bringing my car to United Collision for any and all body work needs. I can't thank Obed, Oscar, Francisco and the team of guys enough for the work and care that they do. They truly go above and beyond. Thanks again guys. read more

United Collision Center - Before - Body Shops Near Me - Mountain View, California

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Great body work on my car and great service and follow up. Francisco was terrific to work with. Got a quote quickly and they were super accommodating in working with me on solutions to fix my car. I am super happy with the work - my car looks brand new! read more

I didn't know a parking garage post could do so much damage in a split second... lesson learned. Luckily Oscar and team got my car looking brand-new again in just a few days. Perfect match for complex metallic paint. And when they took off a damaged plastic fender they saw even more damage underneath which was not part of the original estimate. United completely took care of it, including getting an adjustment from Geico. Nothing but positive things to say about United Collision. read more

Amazing experience! I had collision recently and was finding collision center near mountain view area. This is the first time I had to go to collision center. I saw others review and went there. Trust me you do not need to think anything once you hand over your keys to them. I was having geico insurance and these guys worked with them to get things done with all claims and payment. I just gave keys and had to pick up my car after the estimated dates that they given. Francisco helped me and did great work and also helped me to pick my car from my house since it was really close to there place. I will definitely recommend others and also in future might go there if I need to. Keep up the good work !! read more

There's a reason why everyone goes here. They're reliable, and turnaround time was quick. Customer service is excellent. Oscar was super helpful with the quote and by staying in close communication with my insurance company. The other staff there were also friendly and efficient. The whole process was made simple for me. Bonuses: - They have water, drinks, and coffee for you in the office - They did an amazing interior and exterior car wash for me before returning the car (my tires have never been so clean!) read more

If I could give this place ten stars I would. I wound up on the best coastal mountain drive until a rock slide showered my car with pebbles and a larger rock hit my windshield and sent it splintering in all directions. I was worried about taking it to a body shop because I feared that nothing would be covered by my insurance and I would be out of pocket a few $1,000. I ran into Jade when I when my check engine light came on and I was next door at the Car Doctors (see earlier review for those awesome guys *****) He told me to just come in and he would take care of everything. I brought my car into Jade and he told me to call my insurance, tell them what happened and drop my car off with him on Monday morning. Jade worked with the insurance adjuster and the rest was history. Amazing customer service - when I emailed/called him to check in on how things were going, he replied within the hour and even sent me photos of my car getting painted and put back together. When I picked up my car I couldn't believe it, It was like the first time I stepped into it on the Volvo lot when I first bought it in 2009 - Except better. Not only did he replace my windshield and remove all the surrounding dings, he went that extra mile and took out some random chips/scratches I had around my door panel, roof, and bumper - just because. I was getting back into a brand new car. They fully detailed my car, shampooed the carpets cleaned the leather, you name it. The no food/no drink rule is back in effect! Thank you for restoring my Volvo guys! I am so happy today, I feel like I just drove it off the lot! read more

In early 2012, I was distracted and bumped into a delivery truck, which caused no damage to the truck, but the truck's high bumper crinkled the hood and scratched the lights of my S430 Mercedes. This was a very low impact bump where all of the damage was to my car. I went to a few shops and concluded that Jade had superior knowledge, experience and sense of quality. Mercedes vehicles have particular part components and UCC uses only Mercedes' original paint on Mercedes vehicles. I also realized that Jade would negotiate to obtain OEM parts when appropriate. In the end, there was a slight problem in the paint job. To remedy this paint issue, Jade re-painted the entire car to get the blend just right and delivered what looked like a brand new car. I am extremely pleased with the quality of the work and the professionalism of the United Collision Center operation. Jade, thank you for our efforts and focus on quality, I love the new car! Regards, Jim C read more

Yup. Five star service. Jade was absolutely fantastic! I had a car rear end me in the same place that I had been hit a year ago. I went to United because of the high Yelp ratings. Jade and his team discovered that the previous repair was done poorly the first time, and proceeded to assess the damage, fix my car properly, and was also able to get the other auto shop to pay for their mistake. Is that customer service, or what? I even more recently dropped my motorcycle on a gorgeous Porche... Today as a matter of fact. I know. But I sent the guy to Jade to get his repairs done, because I know they will get it done 100% right. Any more wrecks, and I am going to start requesting commission! Thank you Jade. It is nice to have someone in the industry who is not only passionate about what they do, paying attention but also trustworthy. read more