This post office is so convenient for me. I work with mail and I can't leave until 5. They leave their door open for drop offs. Thank goodness, when I do have to stand in line it goes fairly quickly. The staff is kind and helpful. I drop off almost every night and I appreciate their hours! read more

I went to the Valle Verde they were helpful and processed my passport application. I was informed that I did not need my divorce documents because I had proven documents with my 1st passport. So this office could have processed my application they just chose not to and give me false information. I will not even step foot in this location ever again. Dishonest and unprofessional service read more

Quick and easy experience today, no wait, plentiful parking, evidence of building maintenance happening. Drop off was super convenient. To be honest, in the past we have found available supplies to be low and lines can be long, so give yourself time to have a good experience is my advice. read more

United States Postal Service - You have arrived. - Post Offices Near Me - Henderson, Nevada

WORST CUSTOMER SERVICE!!! Pepe was extremely rude and unprofessional. There was no "hello," no "thank you," and absolutely no effort to be friendly or helpful. His attitude made it very clear that he does not seem to want to be there or interact with customers. I have been to this post office several times, and every other postal worker I have encountered has been friendly, courteous, and helpful. Unfortunately, Pepe's behavior was completely different and left a very negative impression. Customer service matters, and his lack of professionalism and basic courtesy should be addressed. If he does not want to be an employee or provide good customer service, perhaps this is not the right position for him. His behavior was unacceptable and should not be tolerated. read more

They always lose my letters that I'm sending out ; IF YOU HAVE AN IMPORTANT LETTER YOU NEED TO TAKE IT TO FEDEX... skip this place. I paid for certified and it hasn't left this building . Put in a search for missing mail piece for it. I needed it sent to the IRS for my tax filings... they couldn't even do that right. One job, postal workers. These people are the garden variety government workers. HONESTLY. read more

Came to this location for the first time. Corinthia made the visit so nice. Usually the post office is a little mundane, but she struck up conversation, helped me pick the best shipping option for some of my items and helped me pick out some cute stamps. She was an absolute pleasure! read more

Such Amazing 5 star service from Jennifer. She went above and beyond to make sure my packages that had been taken to another location got to her location off Boulder in Henderson and would be delivered to me right away. She is so kind, understanding and helpful and made me feel so much better. Thank you so much Jennifer:) read more

Terrible service employees are typically rude and the wait for a five person line is usually about 30 minutes to an hour.

amazon, unfortunately used usps to deliver this package and it looks like it was deliberately sliced so bad. the folded american flag was sliced through several layers! i was home and the usps employee literally threw it and ran off before i can be like what the heck!! usps henderson is horrible!!! read more

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Good people were nice crystal clear communications. The employee was happy to help me get my mail temporary general delivery for me.

The workers are magnificent. However, the service by management is absolutely disgraceful,two people working while there's a line going out the door...absolutely disgusting.. read more

United States Postal Service - Post Offices Near Me - Henderson, Nevada

Worst post office management! They raise prices and still have no workers and no package pick up window!! This is stupid! read more

United States Postal Service - Shameful!!! Pickup window closed indefinitely so must stand in this ridiculous line. - Post Offices Near Me - Henderson, Nevada

Moody employees. Kiosk needs to be fixed ASAP. Supplies never fill. Just in general bad service

Physically going to a local post office for anything other than US Passport stuff seems about as common as hopping in your family's Oldsmobile wood paneled station Wagon and heading to Circuit City to check out some new HiFi equipment. Okay, maybe that was a bit of a stretch, but seriously, I'm 45 years old, have 19 YO kids, with the usual house, cars, mortgage, etc yet I haven't set foot in a PO for what seems like a decade. It's like it's own little time capsule in a way. Anyway, at this Henderson post office on Boulder Highway is obviously an older facility but the staff is surprisingly, well, at least somewhat, friendly. More importantly, they are all competent, fairly quick, and definitely efficient. The average customer, on the other hand, is another story. Think about it, the line at the post office is filled with people that found it necessary to GO INSIDE A POST OFFICE. Hence, individual transactions at the windows often take significantly longer than they really should because many of the customers are a bit slow, inept, confused, or just retired and bored. I went to the post office because I had to mail a small parcel to a family member in a foreign country and I let my Stamps.com membership expire long ago. Honestly, I don't see myself going there again any time soon, but if I really need to, I wouldn't have a problem returning to this vintage piece of boring Americana. read more

United States Postal Service - Henderson Post Office Exterior Storefront. - Post Offices Near Me - Henderson, Nevada

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This place this stereotypical government. Workers move like sloths. I was in line and the guy walked off for lunch and I had to sit there almost 2.5 hrs for a passport because he was the only one who could do it. I had an appointment too! What's the point of appointments if they do not keep to the schedule. Their time isn't more valuable than those waiting to be seen. read more

If I could give this place 0 stars I would. Lady that was supposed to be there for my 10:15 SCHEDULED passport appointment, shows up 35 minutes late. Clearly she stopped at chic fil a before she came cause she was suckin that drink down with a HUUUUGE attitude. Maybe if you showed up on time you for work, you wouldn't have such a bad attitude. read more

I needed to mail out my Christmas flat rate boxes & I dreaded going to the post office. The one by my house is ALWAYS busy no matter what time of the year. Going to the post office is liking going to the DMV. Long waits. I happened to be at my dentist one day & had asked them if there was a post office close by & they told me about this one. I had asked if they thought it might be just & they said no. It was about 0900 on a week day. I of course used Yelp's GPS to get me there easily. To my surprise the parking lot wasn't really busy & when I walked into the post office I had the automatic machine all to myself. Could this be true? It is out of service?!?!? To my surprise it wasn't & it was waiting for someone to come on over & touch it! That person was me!!! Me!! $100 & 5 boxes later I was all done & ready to head out. Took me about 7 minutes. I'm a pro @ this machine. I was soooo happy that I left my boxes in my trunk & remembered to inquire about a post office over on this side of town. Such a relief to get that off my "To Do List" & just in time before Christmas. Sad thing is it was "2" day shipping & some of them took longer. When I was leaving the post office I looked into the main area & saw a small line of customers waiting for their turn with a live person. I don't want to share my secret about the "self serve" machine with too many people because then there may be long lines to come! lol I definitely will keep this location in mind since my work & dentist is on this side of town & will be more then happy to use it again when needed. I didn't have any interactions with any workers so I can't tell you how that service is. read more

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What is wrong with this post office? Everything is broken!! The walk up door says closed go inside to teller. The AC is broken its hot AF with a giant fan blowing on customers in line. The wooden bench to sit on is disgusting. Everything is dirty. The parcel drop box is broken. The automated self serve system is not working. The decorative mailers are completely out of stock. Shipping supplies are half stocked. Wow ...just wow. read more

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Very slow, not enough employees working, no shipping supplies unless you buy them at inflated prices. This isn't a bad day for them, this is every day for them. read more

United States Postal Service - Lobby. Empty of any shipping supplies. - Post Offices Near Me - Henderson, Nevada

The quality of service is good friendly group. I come often and is rarely busy and get done fast.

Terrible service! From never answering the phone parcel lockers that are too hard to open and missing packages.

This post office, located conveniently off of Boulder Highway, near Wendy's, is a proud part of our local community. Do you have some important business documents that need to be sent to the other side of the planet before tomorrow? Bring them here! You can trust our trusty Henderson postal workers to get the job done. Do you have some fragile treasures that need to be shipped to the east coast, or maybe to Canada or Mexico? This post office can assist you. Be careful coming here later in the afternoon. A huge storm of procrastinators who wait until the final moments of business hours all fussily flock into the Henderson post office around 4 PM. Be on the lookout. I am warning you for your safety. They sell mailing supplies, such as boxes, tape, stamps, cardboard mailers, birthday cards, Christmas cards, and other stuff I just haven't personally noticed. You can rent a post office box to receive your mail here. The mailing supplies for sale have fair prices. Five stars. read more

I have been here a few times and although the Boulder Hwy location is often really busy, the line usually moves very fast!! The customer service here is always excellent! The workers are friendly and efficient. Inside is clean and wee kept. read more

They are the rudest most unhelpful people I have ever dealt with at a Post Office. We went in about a change of address that we had received confirmation on , but continue to receive mail at old address. The young tattooed man behind the counter was so rude and less than helpful . This is the Post Office on Boulder Highway. If you need assistance with anything don't go there . read more

We live in the days self-driven cars but no self-serve stamp machines available at US post offices like at this location... it is absurd to wait in line behind twenty people to just get a book of stamps. read more

United States Postal Service - Long line just to get stamps... get a self serve stamp machine please... - Post Offices Near Me - Henderson, Nevada

RIDICULOUS Terrible Location 25 minutes in line to mail a letter... Line out the door and 1 person helping customers. read more

Cool friendly hometown post office. I like it. Been using the services here for years. If u need a post office box they got you covered. read more

United States Postal Service - Elmo has mail - Post Offices Near Me - Henderson, Nevada

Horrible post office. Our mail is always lost even though informed delivery shows mail. Our box was supposedly vandalized and we've had the misfortune of waiting in long lines and then told there's no mail! There's something very shady going on here. There's also only two employees taking care of customers even though the line is 20 plus deep. Rude employees as well! Can't even call the number to talk to the post master because their phone system hangs up before you get a live person. Awful service! They really ought to be ashamed of themselves. read more

Had an appt at 1:15 for a passport. Arrived at 1:00. Waited until almost 2:00, only to be told the passport clerk went on lunch break for an hour! What should've taken 15 minutes took over two hours. What's the point of making an appointment?! Terrible experience read more

I occasionally drop off mail & use their one rate priority boxes to send mail to family and friends. I use the Post office on Lake Mead Blvd in North Las Vegas. Oscar , I would personally like to thank as he is always out in the front answering questions & helping mail patrons get their business done quickly. I have been fortunate to use his services a number of times & he has been a big help assisting me thru the system. Always friendly & pleasant! This Post office is very busy @ times and all the staff do their jobs well to assist us, get thru! A gem of a Post Office! read more

I usually dread the post office but my last few visits have been more pleasant. This post office has all you need to mail letters and boxes, purchase stamps, passport services and more. There is also a machine so you can skip the line and mail your own package which is what I usually do. As long as you make an appointment and come prepared for the passport or renewal, everything is pretty smooth. They even take photos there which is convenient. It only takes about 5 minutes for everything. The flat rate boxes are right up in front and easy to assemble and send off. As long as you can cram whatever you are mailing inside the box, it's a flat rate, hence the name. read more

Drop box ALWAYS full!! Makes it super inconvenient for those that work days and can only drop off after business hours.

I would give it 0 stars if I could. website says they take walkins on mondays starting at 9 for passports I got there at 830 along with a few other people. once they opened we were ignored for almost an hr. they wouldn't answer if they were doing passports they just ignored us. I asked the supervisor he said someone named corinthia would be helping us. Another 30 min go by finally her rude lazy a$$ walks out and tells us appointments only. Except we were all walkins which I think she knew! People had taken off of school and work!!!! There was only 4 of us so if there is no appointments why could she not help anyone? I asked for the supervisor again we told him we had been asking and kept being told for over an hr that we would be helped and then she says no. He said he would see what he could do and then went in the back and hid!!!!! Worst customer service ever. Corinthia should be fired immediately she's lazy and rude and just didn't want to do passports because it takes more work!!!! I don't know her last name but her 1st is corinthia she's African American and very lazy and very heavy set. she should not have that job if she can't even help 4 people! And why were we told for over an hour that we would be helped for her to just ignore us?!!!!! Im furious and I am not letting this go!!!! Do not go here to get your passport u will probably not be helped. Most people were rude slow and incompetent!!!How corinthia even got a job I have no clue! Also why couldn't the supervisor help? Again I'm talking about 4 people!!!!! read more

Close it down! There's never any 2 day envelopes available for after hours shipping and the drum for package drop off has been broken for 2 months now. I'll just take my business elsewhere where. read more

Every time I go to buy stamps, the line is out the door and the stamp machine doesn't work. It's not an isolated issue, that machine hasn't worked since 2022. Lamest Post Office ever and believe me, they don't care about their customers. Sad... read more

Scheduled passport service, arrived 10 mins prior like they request to wait around for 2 hours! The person in charge of the passport didn't get in until 11:35 my appt was at 11:30 and another person was waiting since 10am! No notifications received, horrible customer service read more

Drop box is always full during business hours! 3rd trip to this Post Office over the last 2 days & I still cannot drop of my packages. Always, always & always full. This is nothing new at this location, it has been like this for years now. read more

The website indicated that passport walk-ins were available on Monday from 9:00 AM to 12:00 PM. However, upon arrival, an employee informed us that walk-ins were not permitted. read more

No matter when we stop by here or the one on Russel it takes an hour no matter what due to the lack of management efficiencies, lack of employees & obviously unqualified personnel. Kudos to the one gentleman that processes 7 to 1 of the customers. read more

@ 8:57am long lines almost always, it's run like any other gov. Agency. The workers are nice and place is somewhat clean. read more

United States Postal Service - @ 8:57am - Post Offices Near Me - Henderson, Nevada