The staff was nice in person but a bit rude and unwilling to help after I made my purchase and ran…read moreinto an issue. Many of the items were missing buttons and they don't come with replacements. The store is quite small and has limited inventory, as well. If anything, it may be worth going in to confirm your sizing, but I'd rather shop at another boutique or online. I ended up having to go through corporate for a resolution for an item that ripped right after I bought it, after this boutique never returned my calls and was unhelpful and curt over the phone when I finally reached them. The experience and quality is H&M, but the pricing is at a premium. While I'll probably buy from MM la fleur again, it won't be at this boutique, which is a shame because it's the closest to my home and work.

I had a work trip run expectedly long and desperately needed some things to wear, without having…read moretime to go to a physical store. MM Lafleur's stuff is overpriced and basic, but I can count on it to fit me well. I ordered $2K of stuff and paid extra for expedited shipping. I just wanted a simple solution and was willing to pay $ for it. Fedex then refused to deliver to my address because I had forgotten the unit number. After waiting 45 minutes on hold with them, I confirmed my name , contact info and the order number, and called from the phone number on the package, but they refused to deliver. (I gave them the correct unit number, or gave them the option of leaving it inside of a locked gate at that address they had access to, but they refused). I contacted MM Lafleur via email hoping they could make it right, but they basically shrugged their shoulders and said 'we've processed your refund, you should have your money back in 7-10 days.' They claimed that Fedex said I refused the package, which couldn't be farther from the truth. I'm going to be working all weekend and don't have the time to go on a shopping trip. I would happily go to a Fedex location to pick it up, happily arrange to be outside the front address when it's delivered. Insult to injury, they said -- 'please update your address so this doesn't happen with future orders.' Sometimes people make mistakes with addresses, I've never had a Company refuse to contact the carrier to make an update. Just laziness with a side of "not my problem" attitude. It didn't seem like MM's customer service bothered to read my email and wasn't interested in engaging. (Maybe they're using AI instead of employees, who knows). Maybe their reps are paid based on how quickly they "resolve" cases. I know I shouldn't be shocked by crappy customer service, but I've had better experiences with Spirit Airlines. MM LaFleur -- do better.

Great staff, fun and colorful selection that ranges roughly from L (10/12) -5X. And when I say FUN,…read moreI mean FUN. Daring patterns, funky designs, flattering cuts for curves, variation - skirts, mini skirts, jumpsuits, business suits, business casual, formal wear, whimsical wear -- just about any occasion you can find here. And as the name implies, it is focused on plus sizes although they do have a good selection of accessories too - hats, sunglasses, jewelry, purses, bags, belts etc. Also the fans in the fitting rooms! What a marvelous idea! Why don't more places do this? PLEASE, more places DO this. The staff were friendly, engaging, and very helpful and I found the prices to be fair. I got a blazer and two pairs of pants for about $80.

This shop is funky and fun and carries a lot of common brands we know in plus sizes at a discounted…read moreprice. They also have a featured designer rack in the back of the store near the fitting rooms. The one that they had when my bestie and I went was extremely expensive. She designed luxurious coats and wraps. One of the wrap vests looked super cute on me, but it was too expensive and there was no label as to what material was used. It did feel like polyester, however. The people who worked there were very kind and helpful and patient. Happy shops!

Where do I even begin with BB Couture? This place is a disaster from start to finish. I was lured…read morein by their pretty dresses, but what I got was a nightmare. Blair, the owner, is not just unhelpful; she's downright rude and dismissive. It's clear that she has no respect or care for her customers. My order was delayed for weeks, and never received the dress. Then Blair the owner ghosted Ruined my daughters sweet 16 I've never encountered such blatant disregard for customers. If you're thinking about shopping here, do yourself a favor and run the other way. BB Couture is a prime example of how not to run a business, and I can't believe they're still in operation. Save your money and sanity for a boutique that actually values its customers!

I have been attempting to contact this location for over two weeks, leaving multiple messages…read morewithout receiving a response since I was in the area and their website indicated that they were open. I visited in person however, upon arrival, I noticed that the elevator service only the first floor and no one responding to the bell in the lobby, however shortly after leaving I receive the text message that an appointment is required, which was an unexpected given the fact that I have been calling and leaving multiple messages along with my callback number and purpose of my visit. I am disappointed with the experience and would have appreciated the opportunity to view the collection as a result I will be exploring the other options. Best of luck BB Couture, I hope future clients have a better experience

I'm a longtime Madewell shopper and stopped into this store for the first time last week…read more It is clean, very well organized, and full of so many styles that I haven't been seeing in the locations in my area. It's the first week of spring and their big sale just ended, so it seems that they are showing off all of their newest pieces and it's making me so ready for warmer weather. Sales associates were everywhere and ready to help or answer questions, but still let me leisurely wander around. A great loc! If you are new to Madewell, I am a big fan of their denim & bags specifically. But there is always something new that catches my eye.

I own a pair of Madewell jeans and like the fit so am looking to add to my collection. The Flatiron…read morelocation is not overly big, but it has 2 levels. Top level is women's jeans, tops, accessories, fitting room and cash register. Lower level is men's. There was actually a table with jeans that are on sale for $50. What a steal especially since a pair can go over $100+. There was plenty of staff in the store if you needed assistance or had questions. Unfortunately, the style I liked didn't have my size. Madewell also has the jeans trade program. You can bring jeans from any brand and will get a $20 code to use on a full price pair of jeans. I might look online or try another one of their stores.

I thought I had left a review in June but hadn't, so I apologize for the delay. I am large and my…read moreweight fluctuates, and I have weird-shaped boobs, so buying bras is usually a nightmare for me. I was in NYC for a couple of days and decided to pop into this store on the spur of the moment because it was close to my hotel. I wasn't really expecting much (I didn't expect them to carry my size and didn't think I would have much luck if they did), but I had a terrific experience. Jordan was patient and thorough and careful and kind. She made sure I was comfortable, sized me correctly, and gave me a ton of options to try on. They were all beautiful. She explained the benefits and drawbacks of the different styles in terms of how they would fit me, and I came away with five fabulous bras that gave me a new attitude and a whole new appreciation for my weird-shaped boobs. The selection is amazing and the staff is so friendly and helpful. This visit was the highlight of my trip. I look forward to returning and can't imagine buying bras anywhere else. GO! You will be delighted.

I first came to this store around when it opened almost 10 years ago and loved it. Great service…read moreand really inclusive sizing. This rating is for my recent visit. While the selection still seems great and most of the associates seemed friendly, the associate I ended up with did not seem interested in talking with me. We spoke briefly but in the end I didn't feel there was space to ask in depth about what I was looking for and I ended up leaving without buying anything. Still 3 stars because I do love this store and plan to give it another chance next time. I ended up going to the Manhattan location and had an excellent experience there.

Marina Rinaldi on Madison is fantastic, the selection of clothes is stellar with the different…read morestyles and the color ways. They always offer something different or new any time you step in the establishment and its a wonderful experience. The Team there is the best when it comes to being helpful finding certain items or ordering them online, A house full of angels as everyone there is truly genuine and kind. Not alot of places when it comes to retail especially luxury retail, are even in the ballpark due to expectation and judgement but at Marina Rinaldi they dont judge and they are just truly amazing people. And the weekender store in SoHo is also nice but not as great at the Madison Store. I highly reccommend going there.

The April 2007 issue of Vogue contained an article about a plus sized model sharing her favorite…read moreplaces to shop in NYC. It was clearly my destiny to retrace her steps. The first place I stepped into was Marina Rinaldi. My closet has been changed forever. The staff was friendly and caring. It is impossible to leave this boutique less than gorgeous. Any piece or outfit I acquired there turns heads both professionally and out on the town! If you're the kind of gal who can't quite gauge what looks good on here you can rest assured that this is the place for you. I'll be returning to relive the experience however I do not have to. I can pick out whatever I'd like, have them send me the garment in the proper size and return it if I don't like it. They'll just charge me if I decide to keep it. It will also solve the pesky dilemma of either shipping or having to purchase more luggage in order to bring my new clothes home.

I love to pop into Zara every once in a while to check out their new clothing merchandise. They…read morealways have beautiful and unique clothes that I absolutely love. They have clothing for men, women, and children. They also have Zara fragrances which smell really good. They sell footwear as well. The items are moderately priced.

We all love Zara, and this location is great because its big. It's not as hectic as the Soho…read morelocation and they have a lot of product. But... The dressing rooms were beyond dirty. I've never seen anything like it. One of the dressing rooms had multiple dead lantern flies, covered in garbage, dirty napkins, used drink cups... I tried to find the cleanest room (see photo). It was so bad, I couldn't even take my shoes off to try on the clothes. I'm sure the dressing rooms get dirty fast. There are literally thousands of people walking in and out every day. But it is an impossibility that those rooms have been cleaned in the past week, if at all this month. When I worked in retail, we swiffered every single day. This Zara location must have dozens and dozens of staff on hand... Management needs to get one of their staff to swiffer the dressing rooms each day.

Forever 21 is no longer in Hawaii so I was happy to find this store in the Times Square area…read morebecause Hawaii doesn't qualify for free shipping. But be aware that prices in the store do not match online prices but you can always ask for the lower price if you show them the online price. But (sorry, another but) my cell phone reception was only limited to the street level. Going down to the lower floors, I lost reception. Which is junk when comparing prices online. Anyway, the store is huge and I spent a while shopping and I am not a shopper! I was happy to see lots of Hello Kitty items as well as athletic wear. There were lots of dresses, but I wasn't looking for a dress. I walked to this store from my hotel, so I don't know if there is any parking. But if you are in the Times Square area, you can't miss shopping here.

I hate to see all my favorite Forever 21 locations close! This is one of the last ones I know I can…read morevisit. When trends in clothing come and go it's best to find an inexpensive store like Forever 21. I'm also a fan of this store because the clothes are my size in most of the styles. Even though I love to shop here I can see their demise coming. The clothing I purchase typically doesn't hold up for very long. It probably doesn't matter because the clothing trends don't last long either!! This is one of the last locations still open in Manhattan. I never need assistance so I don't care about anything other than checking out. I've never had a problem with finding what I want and the check out process at this location. If you're nearby help me keep them in business!

I would like to thank the wonderful employees who worked on Friday afternoon. I cam in with my…read moregirlfriend who forgot her outfit that night. We had a ton of bags with us from our trip. The staff was so accommodating, took our stuff to the back, and watched it as she browsed. Really great service.

Loft @ 150 East 42 Street in Murray Hill is near where I visit my friends. It's fun to shop here…read moreand grab lunch. It's a girls day out away from her kids. I have been shopping at this Loft for years. The clothes are stylish and suitable for the office look. The best thing about shopping here is Petite sizes. I can purchase pants and not have six inches extra length. Same for blouses with sleeve length. I like this location. Everyone that works here is nice. The store is always neatly organized. Fitting room has good employee oversight and is kept clean.

Nice place for shopping. I always spent my spare time…read moreinside . The service is amazing.

I recently had a positive experience shopping for a gown in the dress department (which I believe…read moreis on the 5th floor). The area was clean & organized, and I was able to try on 10+ gowns at my own pace without being rushed. Unfortunately, I ended up accidentally forgetting a very sentimental necklace of mine in the dressing room. I did not notice until the following night, but the next day, I went back to the same area of the store to see if it could be found. The lovely sales associate Madji had held the necklace behind the counter for me, and I was able to get it back. I was so incredibly relieved and grateful that they had held on to it. Overall, a very positive shopping experience with great customer service and I will definitely be back!