The customer service and food is always up to par! Great pizza, good vibes and a nice set up inside always brings cheer to an avid pizza eater! read more

Supreme pizza was lackluster; undercooked and practically no cheese. Seems like there is a disconnect between reviews I read and what I actually had. Ranch tasted like hidden valley (which is fine) but nothing unique or from scratch. Traveling to Boston for the first time and definitely would pass on this place if I knew what I know now. read more

Upper Crust has delicious thin 18" pizzas that you enjoy from tip to crust. The crust itself is so crispy and good that you can't throw away the bone as you do with most pizzas! This slice rivals NYC pizzerias. Their pizzas are deeply flavorful, the slices are usually skinny and really long. The crust has tons of miniature bubbles and cracks and a crisp edge. read more

Upper Crust Pizzeria - Pizza Near Me - Boston, Massachusetts

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Ordered delivery. Salad dressing was spilled all over the bag. Ordered regular coke, was sent Coke Zero. Ordered extra pineapple on pizza, it was missing. Terrible experience. Pizzas were sloppily made. Do yourself a favor and order from somewhere else. read more

The great pizza is hampered by incompetent business administration and operations. Ordered a pizza at noon and was told it would arrive by 12:50 PM. 1:15 PM and the pizza still hasn't arrived so I call them asking them where my pizza is and they say they don't know where my driver is???? They tell me that they'll refund me and send me another pizza to make up for it and I finally get my pizza at 2:10 PM (2 hours after I first ordered it). I check in on the refund the next day and don't see it on my credit card statement. Odd, I'll give them a call again. I'm told that it takes 4-5 business days to process. I wait an additional week and it's still not showing up on my credit card so I call them one last time. The manager tells me he doesn't know what happened to the original refund request and he'll submit another refund request. I understand service failures happen from time to time...it's a bad sign when you fail again during the service recovery part. read more

Rude and disrespectful!! The staff even when we walked in, they were not professional at all, they were joking and saying f words between themselves, which looks very poor on work ethic. They were supper loud about their conversations and having friends over the counter and just chatting instead of helping customers. Food was okay. read more

Friendly service The food was awesomely delicious Nashville hot pizza and honey butter tenders Small seating area I will be back again Only slight thing I noticed was Tables has a grease residue- might need a better system in wiping down Or I would have given 5 stars read more

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Typically, I would give a request a five star rating. Beyond the yummy pizza, every employee is always gracious. Respectful. Polite. But there is one person that now works there... a gal ... saying she has a chip on her shoulder does not do her justice. She is horrendous, an absolutely miserable human being. I used to come here every day. But now I come here very infrequently because she is so rude. It's a buzz kill. I prefer to go elsewhere. Another layer ... I am on the petite side. She continuously puts the pizza slice so high it's hard to reach. When trying to get it once it actually fell on the floor. She knew that. All other employees are happy to hand it to me, I don't even have to ask. Today I asked her if she could hand it to me, she completely ignored the ask, and still put the pizza too high. I called her on it. She snapped, screamed @ me, the whole thing. If the owner knows what's good for him/her, he will fire her sorry ass and hire someone that brings the same happy smile to their face as the prior employees or other employees that have come across. read more

The pizza was ok but very tasteless and bland. My son liked the gluten free crust and the cheese bread was just a crust with cheese on it - pretty Mid. read more

If looking for affordability then Upper Crust is the place for cheap large slices. The pizza is decent but a bit greasy and service could definitely be better. I'd say my slice was more room temp than hot but I was never asked if I wanted it warmed up. It was just quickly given to me despite there being no line at the time. read more

I was a total dummy and ordered a pick up from the Beacon Hill store when I meant to pick-up from the South End store. I didn't have the ability to get to the right shop so I called to explain and asked nicely for them to cancel the order (which I assume had already been made). They canceled it and refunded my credit card! It was my fault and they didn't have to but they did. Their pizza (which was already delicious) is even more delicious to me now. read more

limited seating, but the pizzas are huge!! this place is also very accommodating to allergies (dairy, nuts, sesame) and has tons of options for veggies and meat eaters alike. they also have bottles of chili oil, red pepper flakes, and other condiments in the corner by the utensils. highly recommend this spot! read more

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Pizza is fantastic. Not super warm upon arrival, but flavor and texture is perfect. Delivery very quick. read more

Upper Crust Pizzeria - Bomb 18" North End Pizza - Pizza Near Me - Boston, Massachusetts

I can't say enough good things about Upper Crust! We stopped by on a cold winter day just hoping for some warm pizza and my expectations were exceeded with everything. I grew up in Boston and remember as a child thinking the pizza was good, but not great. Something must have changed because everything was GREAT. The dough was cooked perfectly, the sauce had a nice bite to it, and all of the toppings tasted fresh. The Beacon Hill location also offered Stubborn Soda on tap as well as some of the best and friendliest workers I've come across. Prices are absolutely reasonable especially for the quality and also the size of the pizza. 3 of us split a large and got completely full (we got 2 pizzas and had leftovers for days). Stop by soon if you're looking for great pizza or haven't had it in awhile! read more

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Completely wrong order received thru uber and then they were closed. No customer support from them or uber.

Best pizza I had on my whole EC trip. This place comes first before NYC pizza and definitely better than what I had in New Haven (the so-called pizza capital of the US). read more

Terrible service. Very rude and aggressive staff. Food was tasteless almost as tasteless as the server we had. Don't go here. Too many great places to eat in the area to waste on this place. read more

Great place to grab a quick bite on crowded Beacon Hill. Staff are friendly and straightforward. Good place to stop and enjoy people watching the outdoor sitting or just a grab a quick slice. Pizza quality is pretty awesome too. read more

Some friends and I were walking around downtown trying to find a spot to eat some lunch and we stumbled upon this restaurant. We ordered two large pizzas and drinks. The pizza here is wonderful! It is cheesy, full of toppings, and not as greasy as most pizzas. I found them to be kind of pricey for what you get, but the food was delicious and filled us up to continue our sightseeing. read more

Upper Crust Pizzeria - Soda machine - Pizza Near Me - Boston, Massachusetts

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Why would my pizza show up with olives if I didn't order them? Does anyone actually read the orders when they come in or do they just do what they want? Very disappointed bc I absolutely despise olives with every ounce of my being. read more

Upper Crust Pizzeria - Pizza Near Me - Boston, Massachusetts

Paper thin to chewy. The one star is for the friendly service. Otherwise awful pizza. They could improve the thin crust con before with a better bite, so chewy it was hard to eat. You'd we're scarce. Probably cost $1 to make the $28.50 pizza read more

I'm surprised the rating is so low. I actually really love this pizza place - I think it's slightly better than Joe's in NYC actually. The pepperoni was a bit more flavorful vs. Joe's and 1 slice is the size of 2. Right next to Boston Commons so perfect for a pizza picnic in the park. Definitely recommend! read more

Upper Crust Pizzeria - Pizza Near Me - Boston, Massachusetts

Woow, Very Good Pizza, 2 Slices, Very Satisfying. Love the creative combinations and the easy access to pepper infused oil, garlic, grated cheese and hot peppers. Juicy, stringy, delicious pizza. read more

The slices are HUGE, but my veggie slice could have used some more veggies. All of the others that we tried had lots of toppings. The Stubborn Soda fountain was nice change from the standard drinks at many other pizza places. read more

Upper Crust Pizzeria - Stubborn soda w interesting flavors - Pizza Near Me - Boston, Massachusetts

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THE BEST PIZZA IN BEACON HILL we got the north end & margarita pizza is what we got and it was honestly one of the best pies we have ever had. It was cooked fast, priced well ($25) seriously it's huge and the staff was so friendly. I will 100% be back :) thanks upper crust!! read more

Upper Crust Pizzeria - The north end & margarita - Pizza Near Me - Boston, Massachusetts

First off, the pizza at the UC in Coolidge Corner in Brookline is very good...I'm originally from NY, so I'm a pizza snob...and next to Regina, this is one of the best in the Boston area. Also, the staff is very nice and the ambiance is fine, but the cost of their pizza's is getting completely out of control. I gave a relative my debit card to order a Supreme pizza while I parked. We chowed and then went to a movie at CC. When I got home I checked my bank account and to my horror the charge was $38!...for one pizza!...That is the most I have ever paid for a pizza in my life...not even Regina has anything close, their most expensive pie is $26...Man, $38 is more of a rip-off than one of those joke pizza's at 6 Flags or Fenway! At first, I thought it was a mistake, so I checked UC's online menu and it was in fact $30, so I guess the other $8 was tax/tip?...that's some tip! For $38 that pizza should have had gold-plated crust and come with free movie tickets!...C'Mon Man!!...the profit margin on that badboy must be at 600%...no way it costs more than $5 to make that thing...just sheer unadulterated gougery...really sad. Oh well, I'll chalk this up to one of life's teachable moments. BTW...Consumer Alert: Beware before you order, or you'll have quite a dose of sticker shock...NEVER AGAIN!! read more

Upper Crust Pizzeria - Great Pizza...but, you'll need to get a second mortgage to pay for it! - Pizza Near Me - Boston, Massachusetts

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Boston's best pizza, perfect crust, quality ingredients, sauce is delicious... best for takeout v eating in as it's a small space

Gabriel and the margherita pizza made our nights! This pizza is the perfect amount of thin and crispy, and the sauce seems fresher than fresh. It was very warm and had a family feel in the restaurant, and they gave an abundance of Parmesan and amazing chili flakes!! I cannot recommend this place enough (: it's my new favorite in Boston ~ 15/10 and shoutout to Gabe again read more

A hole in the wall close to the Commons.Great tasting pizza, attentive and kind service. I bought a large pizza and it was enough for 6 people. I will go back in my next visit to Boston. read more

Honestly 5 stars. Pizza slices are really tasty and SO HUGE AND CHEAP. I have not found better food for a similar price in this city

I ate there two days in a row, no shit! Thin crust pizza, East Coast style! Seriously fresh toppings, killer pizza. SUPER friendly staff, amazing pizza...love this place! 5 solid stars!!! Well done Upper Crust, well done! read more

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As an avid home pizza maker, this is the kind of crust I strive for - super thin and super crispy (almost cracker like). This is not a Neapolitan or NY pizza, but it's delicious. Highly recommended if thin crust is your thing, if not try it anyway. read more

Pizza is decent, and delivery is on time, but sloppy. Probably would look elsewhere before choosing to order here again. For the prices they charge for pizza we deserve better than what we get. Wish I could get some of that tip back. read more

Upper Crust Pizzeria - Delivery is on time but at a price... - Pizza Near Me - Boston, Massachusetts

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3-4$ for 1 slice of pizza is kinda nuts, but at the same time it is a big slice and it is good quality so overall I do recommend

Was walking around to kill some time before heading to the airport. Dang this is a great place to grab a quick slice. $5 for a slice if pepperoni... can't beat that anymore! I wanted to grab a beer on this hot day and eat my slice. They sent me next door to grab one because they don't alcohol at this location. Great service, they brought me my pizza outside as I was walking back. Delicious good service and good pizza. I'll be back next time I'm in the area. read more

We are pizza snobs and love all things pizza. Every town we go to we try to hit up a few different spots especially in New York and Boston. This is by far my favorite between 30 or so places we have tried in the last 4-5 years. It's thin, crunchy and flavorful. Every time we go thru Boston this place receives a visit. read more

This place is the REAL DEAL. Don't listen to the lower reviews. Have been to lots of pizza places in Beacon Hill/North End and this comes hot, crunchy, and full of flavor. Just look at the size of ours!! Lots of flavors to choose from and the service was quick, friendly. Has nice indoor and outdoor seating available. This place is a must! read more

Upper Crust Pizzeria - 18" 14" Half and Half (Boylston BBQ & Cheese) - Pizza Near Me - Boston, Massachusetts

Decided to try Upper Crust due to the variety of menu options and the dietary requirements of our 8 person group. We had gluten free pizza , regular sausage and pepperoni, vegan pizza and salads. The food was very good. And there were no gluten reactions following the meal. Giving four stars because the hostess who took our order was extremely rude to us and to the cooks. She yelled at us because she mis ordered items we requested on our pizza (she included toppings we were allergic to) and then she belittled the cooks loudly in front of customers. I was always taught that it isn't good service practice to scream at your customers. read more

Don't order from here on Door Dash or any other mobile service EVER! They will make your entire order wrong and then tell you that they cannot do anything to help. Even better, they'll include a pizza with an allergy item on it, that you cannot even eat! To top it off, you then have to trash those pizzas and go back out and find something else to eat. Save yourself the time of supporting such a crappy place and go anywhere else. So, so disappointed in their lack of service. read more

Ordered 2 pizzas for delivery to hotel. Called and confirmed order. They repeated order back to me. 2 hours later. No pizza. Calling for 30 minutes. Finally get same person. They have no Oder for me even though they remember talking to me. read more