This store went and above and beyond to help support NPHS PANTHER WRESTLING. Thank you so much for…read moreyour great service..

Craig was so helpful making my vision come to reality. He formatted all the pictures for me to the…read moreperfect size, stayed in excellent communication with me and worked so quickly to get the job done and done so well. I sent him an inspo photo and he recreated it perfectly

Disappointing experience. Service was slow and staff didn't seem particularly clued in. Pricing…read morefelt inflated, especially when it came to postal rates. I was defaulted to FedEx without being clearly offered cheaper options. By comparison, Postal Junction is much quicker, transparent about pricing, and consistently finds the cheapest UPS or USPS rate instead of pushing FedEx. I won't be returning.

I wouldn't recommend this place. The employee with short hair and two nose piercings was…read moreunprofessional and dismissive from the start. She spoke to me rudely, watched me closely as if I were doing something wrong, and repeatedly checked my cash in a way that felt unnecessary and uncomfortable. She also tried to force my items into a box that was clearly too small, to the point where I had to take over and pack it myself. When I tried to end the interaction politely by wishing her happy holidays, she ignored me completely. Given the low ratings, this experience makes sense. Management should seriously re-evaluate staff training, especially around basic customer service and how customers are treated.

Great job packing DELICATE glassware that arrived safely for a very good price and the man who…read morepacked it was very helpful

5 stars!!! Greta service, and very fair prices. Highly recommended!!!! Very good communication.read more

We Visited The Mail Call , 587 N. Ventu Park Rd, Suite #E, Newbury Park, CA…read more ( our P.O. Box).. To; Gather / Pick - Up Our Mail.. As Well As Ship Yule Gifts For Family and Friends ( via UPS).. On Monday, the 1st of December 2025.. * Note: We Have Held Our P.O. Box Since October 1997 * As Entering The Business Noticed Major Remodel Job In Progress ( thought odd, during the Yule / Holiday Season?) As Approaching The Counter Was A New Gentleman, rather than the regular gals... We Shared We Had Packages (4) That We Wished To Ship... The Counter person Interrupted Us, Stating " no ship packages" We Asked Again - To Clarify - " we no longer are able to ship ANY packages - ?" For Why?" The counter person, in rather broken English stated ' " new manger company.. they says No USP, FED-Ex, nor USPS ships or delivers packages" We Inquired - " and Mail, will we still receive our mail?" Answer nod. " mail stay same" Apparently The Mail Call Owners , by the nane of Corona Are No Longer there... New Management, New Company Name Will Be. " Mail ( letters) Americana"?? The Phone Number Will, At Some Point Be Changed As Well --.As It Is No Longer Working.. Yet counter person Could Not Provide A Definitive Answer As To When This Will Take Place! Scrambling Had To Locate Another Business In Which To Ship / Send The Yule Gifts -- We Utilized The " Postal Annex" on 1336 N. Moorpark Rd, in Thousand Oaks, CA (within Ralph's Shopping Centre - next between Home Goods and Nail Salon) Many Thanks, Nan

The service is always friendly and professional. They carry a wide array of postal shipping items…read moreand gifts.

Needed to get passport photos done quickly. I walked in and was helped immediately. It took all of…read more5 minutes for me to get my photos printed and paid for. Would recommend!

This postal annex location is great! I have a few mail boxes here for my business mailing…read moreaddresses. I often come here to mail my packages as well. I am always met with a warm welcome and they are happy to help me with whatever I need. I previously had my PO boxes elsewhere and I always received terrible customer service. I am so happy I made the switch!

I had a return label on my phone, I asked if they could print my return label as I have done so by…read moreemailing the file to the store many times with no problems. The guy behind the counter said that he won't print my return label even though he has a label printer. He requested that I pay to use their computer to print out the label on regular paper and have it stuck to the package in one of their slips that stick to a box. It is a UPS label and should be honored and printed at any location. The guy said that he knows other locations do that but this one doesn't. The guy tried to continue wasting my time, requesting that I placate him by paying for "computer time" or that I find somewhere else to print THEIR shipping label. Incompetent, annoying, and inconvenient. I waited to be annoyed in the car, so I just said have a great day and walked out before he could waste any more of my time. Please go anywhere else, you throw a stone in this town and your likely to hit a plaza with another UPS location.

Store closed abruptly without notice to customers with lock boxes. I have mail I can not access and…read morehad a package that was attempted to be delivered here, but doors are locked and owner is gone. Had to pay for shipping a second time to have package delivered to another location and unfortunately the package is in limbo atm. Reached out to cooperate, just like they informed others to do in this same predicament on yelp, and have not received a response or rectification for payment already made through the end of year for lockbox, etc. Things aren't looking good.

Amazing, they are so helpful. I'm a new online seller and I have the hardest time with getting my…read morepackages out always no fail they tell me what to fix so it doesn't cost me anymore money. One time they all hopped over the counter and helped me tape and attach labels. Yesterday, I had the wrong box for the label so the young lady put tape over the entire box so I could get it out. At times everyone cheered me as I made it out the door and everything was sent to my clients. I absolutely love this place they have the best employees and my heart is so full of gratitude and love. Please give them a little smile every time you see them from me.

Had to mail another international package yesterday but this time I grabbed it to check the…read moredeclared value in the software printed out form their clerk typed in (data taken from my written customs form) They do not understand how their own software works and they don't check the declared total values to make sure they match. I shipped TWO items at $14.99 each- total value $29.98. Their software printed out copy of the customs form listed the total value as $59.96- because they input into their software incorrectly and it multiplied my total value of all items by the total NUMBER of all items AGAIN! ($29.98 x2) Just like my May package that ended up costing $73 in VAT even tho it was a gift under the £50 limit (6 items / $40 declared value by me- these idiots put $240 total value on their printed form cuz 6x40 ) This time I caught them and confronted the manager. What a waste of my time "If you check the gift box they don't charge VAT" she says- not true! The manager there doesn't know their OWN policies and refused to take any responsibility when confronted with their mistake or own the fact that she doesn't train her staff properly Check your packages like a hawk before you pay! The writing on their printed out version of your form is teeny tiny but it's worth checking because they can't be trusted

Awesome place - Norma is amazing. Been going there for years. Wouldn't go anywhere else.read more

For years, I've depended on this location to help me get through my packages and protect my mail…read moreand the front workers have been nothing but exceptional in my personal experience. I have sensitive materials that must be protected and guarded and it's just so much better than leaving it in my front house With all the stealing going on and all the high risk this has been an incredible solution to protect my shipments and I'm grateful for that So without a doubt, I think this place is outstanding and sometimes every now and then maybe twice a year I get an emergency situation where I ask them to stay for an extra 10 minutes and they've always done it