I decided to sell my 2023 Rivian R1S in August 2026. I shopped around to multiple dealerships to…read moreget offers to purchase. I had a few give me a quick purchase price with just entering some information about my vehicle. A few different companies needed me to bring my vehicle to them to physically inspect my vehicle in order to give me a purchase price . I decided to take my car to Toyota & carmax. Toyota gave me an offer but when I brought it in like scheduled the manager wouldn't even see me and told a sales rep to tell me that he's no longer interested. I decided to go 5 miles to carmax who gave me an offer in an hour. after that I decided to sell to carvana who offered the most to purchase my vehicle without even looking at it. the only stipulation was if I lied about the descripti and or there was issues then the price would go down. I brought it in, they accepted the at full purchase price, they sent the money to me within 48 hours and paid off the within 3 to 5 business days. It was a very quick and easy process and I would do business with them again.

Great experience selling my car to Carvana. So easy, started with the online process. You do…read morereceive reminders as you approach your appointment date. All was on time and only took about 10-15mins. We did a bank deposit and received the very next morning. The price I received for my car was inline with estimates, kelly blue book and another offer. I would highly recommend.

I would not recommend buying a car from this dealership. I purchased a vehicle and started having…read moreissues before I even made it home. The check engine light came on the very next day, and within a week, I was facing a $2,500 repair bill. I've only had the car for two weeks. I trusted the owner and explained that I needed a reliable vehicle for my son since our current one already had issues. He reassured me that this was a good, dependable car -- but now I'm left with two vehicles that both have problems. I've tried reaching out and even went by the shop to get a resolution, but haven't received any help or response.

I purchased a car from this place on February 7th 2019. The dealer Mahamed assured me the car had…read moreno major issues. Paid him CASH 6500 for the 2009 Murano and an additional 700 dollars for taxes and title, which I thought was a bit much. Car was back in his shop two days later leaking power steering fluid. All he did was fill the car with more power steering fluid. 3 days later the same problem occurred. Was told to take the car to Grecham Lake repair shop and was charged $492 for repair. Owner agreed to pay part which was only $50 that I still haven't received. These ppl don't stand by their word and didn't care that the car needed major repairs. The engine light is on now because the catalytic converter is shot. So much for customer service. WARNING. DO NOT SHOP HERE. They ripped me off big time and will not make good on their word.

Great experience! This is my 3rd Mazda and my 2nd one purchased at this location. I dealt with…read moreDakota Ramero and she was very helpful without being pushy. She was not your typical "salesperson". She answered all our questions and did a great job in getting us in the car we were looking for. If we need another vehicle on the future, I hope she's still there to work with!

I turned in my leased vehicle here yesterday and it was a BREEZE. Coming from out of state, losing…read morepaperwork to turn in a lease, this being my first time with a leased vehicle, and had wear and tear on the vehicle, I had a bit of anxiety. However, ALL of the employees here are super friendly and welcoming (may have been the Girl Scout Cookies I had on me to start friendly banter ha). They took my car for a drive, checked it out, signed it off, and bam...done within 15 minutes. No need for stress at all! They were all reassuring and told me that the only thing I needed was that third key I didn't even know I had (thank goodness for the junk drawer box I packed) or else it would be a $500 fee. This was seriously easier than looking for a vehicle. They also did not try to sell me any cars or pressure me in the slightest. These guys are professional and did not take advantage of lil ol' me like soooo many places I've gone to. I HIGHLY recommend returning your leased Subaru to this location.

I have heard the commercials on the radio for years and today we decided to part with one of our…read morecars. We looked online at a couple of we buy car places and then I remembered their commercials and we gave them a call. After a pleasant conversation, how often can you say that about talking to a dealership we headed down to the lot to get an offer on the car. We got to the lot and 30 minutes later we left with with a check. No haggling went on, no back and forth, they made a fair offer straight away and we accepted. We sold a car in 30 minutes and left with a check that we were pleased with. If you are looking to sell a car if you do not at least give Hollingsworth an opportunity you may just be missing out.

Does not feel trustworthy. I do not really care how the finance representative went about things…read moreand he never followed up. EDIT: If you notice they have a way of being very disrespectful and rude in their responses hence why I said not trustworthy. Why talk about customers credit online. such a lack of professionalism... But that did not stop me from getting the exact car I wanted from a dealership with kind genuine owners who would not respond to people the way this auto place does. It's really a shame how nasty and rude the responses are on here. Please just read the reviews and make a sound decision before choosing this place

Great experience Sales person, Elie, was very helpful…read moreknowledge thoughtful in a car buying experience which can be annoying and lengthy After purchase service was good too

I had a Noah batts helping me great dude worked with me and my cousin to get us a great deal and…read moreall in all very friendly

I bought a 2018 Audi from this dealer 1year ago. My transaction went so smooth. The owners are very…read moreefficient. Randy and Ahmad are amazing. They work very hard to keep the customers happy. I would buy again. Thank you guys for all you do. Wanda J.

We bought a new car for my daughter and it was a pleasure working with both the salesman, Mike, and…read morethe owner, Randy. It was a nice 2014 Subaru Legacy which had high miles, but was in great condition. We had such a great buying experience, that when there was an issue after only a week with the car, I had no doubt that Randy would take care of the issue. They stand behind their vehicles and not only picked up the car, but are taking care of the repair as well without question. I highly recommend this dealership if they have a car that you like, as they are honest, fair and make the whole experience easy. They also have their own repair shop and a mechanic who is also named Mike, who knows his stuff and gets it right!

I cannot say enough wonderful things about our experience with Elijah Bottorff at Thompson Buick…read moreGMC! We have purchased vehicles from Thompson Buick GMC, and Elijah is one of the reasons we continue to have such a positive impression of this dealership. From beginning to end, Elijah was absolutely fantastic--professional, knowledgeable, patient, personable, and genuinely focused on making sure we were happy with our purchase. There was never any pressure or that typical "car dealership" feeling. Instead, he made the entire experience comfortable, easy, and actually enjoyable. What stood out most was the way Elijah treated us. He took the time to answer our questions, made sure we understood everything, and made us feel like valued customers rather than just another sale. That kind of customer service is becoming harder and harder to find. If you are looking for a vehicle at Thompson Buick GMC, ask for Elijah! We would recommend him without hesitation and would absolutely work with him again. Thank you, Elijah, for making our experience such a great one!

Scheduling and check in were excellent. The team that booked my appointment was friendly and…read morehelpful, and the intake process was very impressive. They even scan your vehicle as you pull in and can read things like tire tread life. My advisor was personable and they arranged a shuttle home, so the experience started off strong. Unfortunately the communication quickly fell apart. I brought my new truck in Friday at 8:15am for several warranty concerns. Around 1pm I texted my advisor for a status update since he said he should have one around lunch. I also explained that if the truck needed to stay overnight I would need to arrange alternate transportation. He replied that the tech had the truck and he would confirm the status. Never once saying he was not going to be working the weekend. After that, I received no response despite multiple follow ups that afternoon. When I called Saturday morning I was told that because my advisor was not working that day, no one could provide an update because advisors do not share notes or account access. I was also told the truck was not being worked on since that team was off. Because of this I had to rush to get a rental car out of pocket. When I later asked about reimbursement, I was told it would not be covered because I did not rent a GMC vehicle. When I picked up the truck the problems continued. Tools were left in my vehicle, part of my console was still in the floorboard, and my charging ports were no longer working. I had to return again to have those fixed. I was also told a noise I reported was "just road noise." But I had noticed my truck was not even driven a mile to observe the issue. After continuing to hear it, I took the truck to another GMC service center. They quickly diagnosed the real issue. The rear differential bearings are failing and need to be replaced. Their technician told me that any mechanic who had actually driven the truck would have noticed the sound immediately. The scheduling and intake experience were great, but the lack of communication and the service follow through were extremely disappointing. I will gladly drive an additional 20 mins to my second dealership I went it.

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Nick and his team did an amazing job with my wife's 11 year old car. It looks almost as good as it…read moredid the day we brought it home. It needed more work than originally estimated, but the team stayed late on a Saturday to get it done. Worth every penny.

We drove from Greenville to Southern States in Raleigh to see a Subaru Outback I had seen…read moreonline...Kurt Gruenberg had the car waiting for me to try out...he was professional, kind, caring & knowledgeable about everything I asked...car was exactly what I had been looking for & Kurt was so great to deal with without ANY pressure to buy, was like having a nice friendly conversation with a good friend...he even contacted me a few days after we got home to be sure the car was performing like I wanted!...highly recommend this young man & Southern States.

I called to inquire about the warranties on my vehicles engine and the open security recall that…read moreHyundai would like me to get, that focuses on the engine and thief. I was told "the recall is a choice - if you decide to get it and someone breaks into your car, I'll double the price and add a fee to fix it" That's okay. I'll go elsewhere - great way to drive customers away!

We spent a total of 4 hours working with the dealership and traveling to them multiple days, on the…read moreday to pay for my vehicle I was selling to them they decided to back out over a aftermarket windshield a extremely normal replacement for a vehicle with 60k miles, they did not try to work with me at all, and the main party I was working with Omar was not even at the shop this day to give me the news, it felt quite unprofessional and just as if they decided against buying my car last minute after making other agreements with me

I just want to say I've purchased cars in my past but the fine professionals made it fun purchasing…read moremy BMW i8 and I'll purchase again definately..here's my before and after shots of the car I've won 2 carshows..thanks RDU auto..you're the best!..Mike