I cannot believe the way Leith Lincoln has treated me. Bob was very rude and hung up in my face…read morewhen I asked for the name of the company that brought out Leith Lincoln. This is my third car in under a year from them. Every car has broken down within a matter of months. I would not recommend buying a new or used car from them. Beware they will scam you to get all the money they can get. And say it's nothing else they can do for you when something happens to the car. My experience has been horrible. The last car I got I financed. They did not let me pick or tell them what I wanted. They brought me a car and told me this was all they had for me. Now 3 months later that car is not working. Im so disappointed.

Ordered parts from them. They were in stock. Got confirmation a label was created but thats all…read moreit showed. After sending them and email with no response I called. They told me it shipped and dont know what else to say except usps service never updated. I let them know I really needed the items and was just checking. The same day they shipped my item. It went from label created to shipped. They are liars. Mistakes are made. A lier is their character.

I just purchased a forester from Jeremy Smith (Finance manager was Shadi). This whole car-shopping…read moreexperience has been so insanely stressful and as a first-time car buyer and young woman who was alone, I was prepared for the worst. I visited plenty of other dealerships and places to buy cars and this was the best. I expected plenty of comments about where a brother, father, husband, etc., would be to help me with the process and I expected to be taken less seriously as a car-buyer. I received none of that from Jeremy or any of the other folks that helped me at this dealership. They took me serious, listened to my concerns, were not pushy about things I did not want to do or include with the vehicle, were incredibly organized, timely, and communicative. Overall, I'm a big fan of this dealership.

We just purchased a Subaru certified Outback. Michael Brown was fantastic in making the purchase a…read moresmooth and seamless process. Look for Michael at Hendrick Subaru!

No experience with purchasing a vehicle, but I recently had new brake pads & rotors installed…read more Extremely satisfied with the work they did! Reasons that I will return..... - best price around - hands down! - quality work - no squeaking, no pulsating! - prompt scheduling - on their calendar quickly - loaner car for the day - A HUGE perk of having a mechanic that also sells cars! -- super friendly & professional staff - my favorite of all, Oliver! (Of the canine variety). They will save you money and a headache. I have had the same mechanic for over 15 years, but I took a gamble trying Craige's, and I am happy to say it greatly paid off!

After my 2005 Toyota Camry had Died, 483,789 miles I was looking to buy another car and came across…read moreCraige Motor Co. In Durham,NC. After spending hours o the lot not finding the car I wanted, I was about to leave and came across a 2002 Saturn S series, Gold in color, she was clean and no dents, solid engine, at 27,000 miles it was a steal. Car was barely driving, first owners used it and hitched it to a camper and traveled all across the USA, seldomly drove the car, so after test driving the car, I decided to buy it ( 10/8/21 ). Today, almost two years now and she still runs like a champ, after replacing the fluids and oil change every 3,000 miles she is going strong. Thanks, Walt and your team for getting me back on the road.

We received professional, personal assistance when shopping for a car at Crossroads Infiniti of…read moreApex. First impressions, the dealership is very clean, which should be standard for a place where I anticipate making a rather large purchase. The sales people are not pushy, which has been my only experience ever when looking for a vehicle. Admittedly previous car purchases were back in California so I don't know if other area dealers are just as good, but I certainly felt less stressed even while browsing. Our first purchase here was actually a few years ago but a most recent NON INFINITI used car purchase here moved me to review. We had a specific set of criteria we needed in order for them to secure our sale and each need was met. Eventually the car we ended up with was at another dealer but they arranged to bring it over in a timely manner. It was better than what I expected! I was impressed that I was not up-sold or talked into considering a different vehicle. I received the same outstanding, kind customer service I did on my previous visit when I got an Infiniti. I have recommend this dealership to friends and family and they have reported back the same great experience.

I like my car salesman Malcolm. He was a gem and very good at communicating with me and thorough…read more He was not pushy at all. I will say I did not buy an infiniti but purchased a used honda from them and felt like I got a fair deal but it wasnt excellent. They were not trying to budge on many things and I feel like it was very unprofessional when it got out of the salesman's hands.

It has been 3 months now since I bought my BMW from 1s stop. I am very pleased with my vehicle and…read morethe service. I got the warranty for the things i need to be covered and Trey was very professional. Thanks for a good experience. Gavin

Easiest & quickest process! Staff is super helpful & I love my new car !!!!…read more Thanks for everything

I had an absolutely AMAZING car-buying experience with Marcus at Lexus on Capital Boulevard in…read moreRaleigh! I called him on Friday with a list of my must-have creature comforts, and by Monday--voilà!--he had everything ready for me. Not only did he listen , but he delivered exactly what I wanted, with a few great options to choose from. The entire process was seamless, stress-free, and truly centered around excellent customer care. No hassle, no pressure--just top-tier service from start to finish. If you're in the market for a car, do yourself a favor and go see Marcus. I'd recommend him to friends, family, and even strangers without hesitation. Trust me--you'll leave a HAPPY customer!!!

My Lexus 2020 went in for repairs. It was over the warranty mileage and they wouldn't honor the…read morewarranty. (Just want my money ) so now I'm having to try and pay almost 5,000 in repairs. So ridiculous. I questioned if they have help with repair payments to I can have my own vehicle. Just crazy!! Beware.....

I sold my car to Toby at Durham Auto Mart, and honestly have to say it was the most wonderful, easy…read moreexperience I've ever had! I've never enjoyed such an easy process, while truly enjoying the professional and honest people at this car dealership. I highly recommend Toby and his entire staff and operation! Thank you all for making my car selling experience so smooth and easy! Steven Lester

It was just over two weeks ago that my trusty old 2002 Subaru Outback took her last ride with me…read moreafter 20 years of loyal service. She suffered a radiator reservoir explosion, and I had to pull over ASAP before a fire started. I had already been ready to retire her due to other future repair costs, but circumstances forced my hand early, so I got to work researching available and newer Subaru Outback models. I visited one large dealership within five days, but their staff were extremely duplicitous, so I promptly left feeling very misled and annoyed. Enter the exemplary and professional staff at Durham Auto Mart: Chip, Toby, and other colleagues who I did not have the pleasure of meeting. I found a listing on Carfax to Durham Auto Mart for a 2013 Subaru Outback that looked in great shape, awesome Carfax report, low mileage, and in an excellent price range. I called Durham Auto Mart to inquire, but Chip sadly and graciously informed me that another buyer had already made an offer. He promised to call me back if it fell through though. And that he did. I was sitting at home pondering how long it would take to find a better deal, when suddenly my phone rang, and Chip gave me some excellent news. As my luck would have it, the other buyer was militantly insistent on trading in his very, very old car, which was not in good enough condition to be of any resale value, and somehow this condition completely undid his commitment to the 2013 Outback. Chip and I spoke for over 30 minutes. I asked him intensive, detailed questions about the vehicle, and he answered all my queries with specificity and patience, and he deeply impressed me with his knowledge and passion for all automotive matters. He was so authentically convincing that I (wisely) chose to immediately book an Uber and head straight for Durham Auto Mart. On arrival Chip greeted me heartily, and we got straight to business. I took a long look at the Outback and its myriad new features, then Chip and I took it for a test drive. I absolutely loved how it handled and was sold on it within minutes. On return we began the long and laborious process of certifying credit, transferring insurance, signing innumerable documents, and even hit a bizarre snag whereby Equifax decided that I didn't exist! Chip handled the problem ably and with determination. We learned that it was simply an issue with my name (I have two middle names) and eventually the system cleared me with flying colors and a very reasonable interest rate. Throughout this process, there was no artifice or deception from either Chip or Toby. Both of these gentlemen were straightforward, honest, and did not pressure me at all. Durham Auto Mart's transfer fees are low compared to competitors, there are no hidden "junk" fees bundled in with the purchase, and Toby explained all my warranty and financing options in detail. Some dealerships might have tried to take advantage of my inexperience in buying a car, as after all this was the first vehicle I'd bought in 20 years, but Chip and Toby did the exact opposite. They acted in good faith and treated me with grace and respect throughout, and they were excellent conversationalists. I strongly and without hesitation recommend Durham Auto Mart as a business and endorse their staff as trustworthy individuals. They have been in operation for nearly 50 years and my experience with them abundantly demonstrates why they have endured for so long. Independent businesses are so important to support in an era of increased centralization and corporatization, so if you need a car, even from afar, give Durham Auto Mart a call. -Anthony Joyce

Michael and his team were excellent. This was our first vehicle purchase with them and we were so…read moreimpressed with these guys. Kind and genuine people. Loved the truck we bought from them.

I have been conned by this business. Spent close to $18,000 on a 2009 GMC SIERRA. The truck looked…read moregood on the outside, drove well. I asked a few times if there were any issues and was assure ... "no issues". the dash board was covered by a nice rug cover. I left the place at night and didn't noticed anything. Following morning I discovered what was hidden under the rug cover. Please see the photos attached. When confronted the sales people the denied any knowledge of the problem. Business owner challenged my knowledge about cars and assured me that cracking dash is a well known problem with SIERRA pick-ups.