Let me start off by saying that our dog is a Velcro pup and does not ever leave our sides so when…read morewe do leave, she becomes depressed. We have only boarded her at CityVet and after that horrible experience, I swore I would never board her again. When we were going out of town for a week and needed to find a new boarding facility, I did plenty of research. Dog House answered my millions of questions, gave me TWO tours (at different hours), was extra friendly to my four-legged child, gave every dog attention, and made me feel 100% secure leaving my pup there. Before you drop off your baby, they have to go through a two hour trial. This made me feel safe because they actually take the time to make sure it's a good fit. And yes, they do turn dogs away. Our dog isn't aggressive but isn't much of a doggie socialite. She likes humans. (we gave up on Dog parks by she just gravitates to all the humans.) So I was worried that she would be shy and scared when I dropped her off. But to our surprise, she was as happy as could be when I came to pick her up. (In case you were wondering, she passed.) When it came to dropping off Collins for boarding, they let me bring her bed and a toy. (Most places don't allow that.) Although you run the risk of the personal belongings coming back completely destroyed, ours came back in the same shape! I separated her food in individual baggies to save an extra $3 a night. When we went to leave her, she must have remembered how much fun she had during her trial because she ran through the gate and didn't even hesitate to say goodbye. (I felt like a mother dropping her child off at kindergarten...) I checked the Facebook page anxiously for pictures of Collins to make sure she was okay. I called Dog House and asked for updates and they always gave me detailed updates of what she was getting into and told me who her "friends" were. Never once did they get annoyed by my paranoia! Now when it came to picking her up, I knew I needed to write this review because not only was my child wagging her tail uncontrollably and excited to see me, but she was excited to hug and see all the staff at Dog House. The staff knew all the dogs names. (They actually knew her name because I forgot to put her tags on her so I know they weren't cheating.) The staff took care of her and were extremely helpful! Collins came back with no (additional) bad habits, still extremely happy and not a single pound lost! No cuts, bites, sicknesses, or fleas! We will definitely be taking her for day play and back for boarding. Besides, seems like she probably likes Dog House on the Trail more than she likes being home now...

Very strange place from the get-go. I definitely understand cage and kennel-free, but to be…read morecompletely divider-free seems to me a bit reckless, especially when the dogs are unattended at night. The dogs being boarded are all put in a room, "Split up by size and temperament," and left there to sleep at night before play time in the backyard during the day. I went to pick up my dog after being boarded for a weekend and was told he was not welcome back because he was "Scarily unpredictable," - a sentiment I could understand for other rescues but have never heard before regarding my own dog who has been boarded many many times and has been around many other dogs. Also a sentiment I would've appreciated to have heard before the day of pick up as I was only a 4 hour drive away in Austin and would have come and picked him up if he was such a menace - a phone call would have worked just fine, I received zero communication all weekend. I would urge potential customers to stop by and check out the facilities before committing here and making sure it's a good fit for you and your dog - it wasn't for mine.

This is the second time Echo has gone to boarding since Shadow passed by herself. When we got there…read moreEcho (who is an ESA and trained to since panic attacks and anxiety spikes bc my heart rate can jump to unsafe levels) would not leave my side and tried to hide under me. I say all of this bc the staff was so kind and patient. They saw both of us stressing and let me walk her to the back door before bringing her the rest of the back. As soon as I got to my destination they let me know she was doing great and being her silly self. They sent me pictures every day on IG to help with my anxiety and even went through old pictures to send me past photos of both her and Shadow together at daycare (the last time they went together). The care and compassion is not lost on me. They are more expensive than other daycare and boarding facilities but there is a reason I've gone here for 10 years. To some I may sound crazy, but every time I've left my life and heart behind they have cared and loved my fur kids beyond what I could ever hope. Thank you Kathy for so many years of love and to the Urban Paws team, thank you. Thank you for always loving my girls. Echo is still figuring herself out as a solo baby and every picture and video you all sent me demonstrated how she trusted the staff and was supported.

Our Frenchie really enjoys going to daycare and getting groomed here. He now goes just about every…read moreFriday and comes home eat use restroom and go straight to sleep.

We just moved into the area and wanted to find a no cage doggy day care. Our pup loves it here!! I…read morealso love that they post so many photos! Highly recommend.

Abbie's is the best! Everyone always takes such good care of our pup and she always comes home…read moreexhausted - which means she had a blast! Their daycare is great and we always know Harley is in the best hands when she stays the night.

I've put this off for a while, but I can't trust this place. I've had people watch my dog and have…read moretaken him to other boarders and it was fine, some even would call to say he peed or isn't eating much due to having separation anxiety. Typically he's fine otherwise. Keep in mind this is a dog that was trained extremely well and is actually pretty submissive. I got no calls from Abbie's and he would come back reeking of pee and looking very skinny due to probably not eating, along with several nicks and cuts from other dogs playing too rough and no one stopping it. And yet, each time I was told he was fine and had a great time. But the nail in the coffin for me was when I picked him up and he had a whole chunk of his lip missing and a lot of blood coming from it. I had to immediately take him to the vet to get medication to help with keeping the lip from getting infected. And of course, they wouldn't take responsibility for letting it get this far without intervening and wouldn't help with vet bills. His lip has a large part that won't ever go back to the way it was. I've attached pictures and circled where the damage was and visible scar vs. The other side of his lip and what it normally looks like. I tried one more time after and specifically asked to not let him play with other dogs in case he was the aggressor. And he came back with more nicks and cuts and smelling like pee and skinny. I recently tried a new spot for boarding, though they are a little more expensive, he came back not skinny, not smelling like anything but like he had been outside, and no visible damage to his body. I would not recommend this place at all. We went here on a recommendation from my fiancee's sister, but her dog also came away with kennel cough (from their other location) and had to get meds to help with it. Unfortunately for h,er she got one of their packages of stays and has to use them up to get her money's worth. But after says she will not use Abbie's.

Amazing people. Great facility. Check with them for pets needing adoption. Very good at what they…read moredo.

My French Bulldog has attended daycare regularly (3-4x per week) for about 8 months now, and I…read morecouldn't be more grateful for this place! The staff is incredibly friendly and attentive to my puppy, who thoroughly enjoys her time with the staff and the other dogs! They even celebrate birthdays! I really appreciate that they have the dogs on a regimented schedule instead of confined to one playroom room all day. The dogs have personal time, indoor play, and outdoor play time (each with similar sized dogs). For personal time, each dog has a roomy open-air suite with food/water bowls, a bed, and toys (if you opt to pack them in their daycare bag). For flat-faced breeds like mine, they provide slanted bowls. Although there aren't livestream cameras, the team posts photo dumps to the Facebook group every afternoon (see examples)! Also worth noting, the team is quick to flag any upcoming vaccination needs or behavior changes. They keep a very close eye on the dogs. Lastly, the hours they offer are unmatched. Drop-off opens at 7:30am and pick-up closes at 7:45pm. In summary - The attention to detail that the staff has is exemplary, and their patience and love for dogs fosters a tail-wag inducing environment!

I've been taking my dog here ever since I broke my ankle in Aug. 2025. I've continued taking him…read moreeven once I was walking because he has such a good time. The staff are so kind and caring. You can tell they all really love dogs. I know they take good care of him and he has a great time.

Took my 2 Brussels Griffons here for the first time. I can be a bit of a nervous mama but this…read moreplace made me feel so much more at ease. The groomer (Heather) came out to meet me before my appointment and go over everything. I talked over what I usually do with the dogs and she walked me through what she thought they might need as well. It was a great experience to talk about them together because it really felt like collaboration. What really set me at ease was this: She told me if I went home, inspected them, and find something not to my linking to call her and she would get it worked out. I found this incredibly reassuring, especially during a first groom where she is still learning my preferences. She seemed to really understand that we both just want best for the dogs. When I went to pick them up, they look so adorable and again the groomer (Heather) came out to talk to me about everything they had went through how their behaviors were. As a dog mom I appreciate it so much, when I know what my dogs are doing and what they've been through. She went through everything with me- down to how she was holding their heads during the groom. It felt as though my dogs comfort was her priority, and Im truly appreciative of that. I think they worked very hard on having a great relationship between the dogs and the groomers, as well as the human parents and the groomers too. I felt like I understood everything that was going on. Full transparency seems like a model here and I'm very thankful for that. I will definitely be bringing mine back a I suggest you take a leap of faith and try them out too! Also wanted to mention: The facilities were super clean. They have lots of windows so you can look in on the daycare and the rest of the facility. Every dog I saw walking out looked very happy and content. Not stressed at all, which is what we all want for our pups. In the photos Vaders (black dog) face looks a bit choppy because she is a gremlin and loves to smash her face into things creating mats that Heather carefully removed. She had a discussion with me prior to cutting and I gave her permission. (Full disclosure, I copied this over from my google review so I didn't need to type it out twice, but I fully stand by it)

Booked, reserved, paid deposit…read more 2 minutes prior to drop off as I am in the parking lot she calls me to tell me they don't accept senior dogs. I said ok I explained that on my first call 2 weeks ago. . . When I asked about getting the deposit back she said I can have a manager call you because I'm not sure. That is where our convo went south. Me : " well surely you'll refund a client if you are canceling on them moments before their drop off, I can come inside and speak to someone" Her : " You don't need to do anything I'll have a manager call you like I said we will see" Me : " No worries I can just come inside I am actually here" Her : " we don't have anyone available to speak to you, we are busy" "Hangs up" I did not go inside, I called back, got a refund asked why this happened and was told "it's a busy week we can't focus on old dogs" That's a concern, so old dogs or not I wouldn't take your babies here. Also cannot believe how rude everyone was.

I discovered this company last year and have had nothing but great experiences! Last week Steven…read moretook care of my Jaxx and did an amazing job. I rarely leave him alone so I was very worried going into my trip. Steven comforted me by texting and sending me pictures and videos on every visit. It really put my mind at ease. It is easy to book and pay on their online portal. I would recommend this company to anyone for pet sitting!

Hands down the best Pet Sitter in the area. We have a dog and 2 cats and I never worry when we are…read moreout of town on our fur babies. To be honest, they are so spoiled while we are gone - that they miss their sitter when we come home!

Very clean facility with amazing nice staff! Really enjoyed their tour and the great promotions and…read moretips they had going on for their grand opening. The nice employee let us know the special price $25 (Could be different for every dog since I had 2 little ones) to have a trial day care for the first visit which was cool! They have discounts for boarding & day care if you have multiple dogs too. The employee explained in detail how the entire day schedule would be for the pets that are boarded / day care and it was really cool and nice to hear of all the details and effort they put into each pet they board and day care. All the suites have noise canceling walls which is great so each pet can get some quite time to nap and sleep in case there are noisy neighbors. For my small two doggos I was told it would be around $40 per dog for daycare if I put them together after the first trial of $25 per dog which i think is pretty reasonable especially for the quality of care and nice facility. They have multiple areas of play indoors and outdoors and a sofa room for pets who are more nervous and need extra care. I highly recommend to do a tour of the place and check them out if you ever need any day care or boarding services!