The staff has always been kind and helpful to me and my dog. There are closer hospitals, but I…read morecan't imagine any of them being better.

Wonderful staff! Vet took her time and explained everything. Would highly recommend. Also next door…read moreto the puddle great for dog swimming

Not sure what i would do without this vet office and doctor ! I have taken my pets here for years …read more I recently foster and rescue cats ! I have been doing so for 1.5 years now . Dr .Rykoff spays and neuters and gives all vaccines needed ! She is very affordable . I am happy she cares enough to helps animals in need when other vets charge and arm and an leg even when you say its an animal in need THANK YOU

Really bad experience, sadly. I took my dog for a TEETH CLEANING and I picked her up and they…read moremistakenly cut her open for a SPAY surgery. She has been spayed 3 years ago. -- the doctor was rude and neglectful when I picked her up and didn't give me any protocol to take care of her post operation or medication for her mistake. Within 24 hours she was in the ER with an infection (even though the doctor said she was fine). I spent $500 at VEG (lovely animal hospital, so great, in Buffalo Grove). -- the doctor did not reimburse for her mistake. I would not recommend this place.

I began going to Randall Road Animal Hospital back in 2014 when I got my 7 month old lab, Jake…read more.. I regret every stepping foot into this place and putting my trust in them- I recently found out my dog has chronic pancreatitis after going to Bowes Animal Hospital because Randall Road was either closed since it was a Monday when I needed to bring my pet in or they were booked when I needed them most. I've had bloodwork done on Jake routinely when he became a senior- everytime Randall Road Animal Hospital would call me with the results, they would say his liapse is high, quit feeding him table scraps, tho we don't feed him table scraps.. and failed to do further testing to find out what was REALLY going on-I took him to Bowes Animal Hospital, repeated blood work as his liver enzymes were elevated- Bowes recommended further testing as his liapse was high and so was his liver enzymes, which indicates inflammation somewhere.. well, after five years of elevated blood work at Randall road, he was diagnosed tonight with chronic pancreatitis- Not only did we find out he has pancreatitis- he also has cancer. I was told by Randall Road a lump on his ankle was probably a fatty cyst- further testing was done once again at Bowes after Dr said that's not a fatty cyst- came back as soft tissue sarcoma- removal for this can't be done until pancreatitis is treated if it's able to be treated. Lastly, my dog also suffers from laryngeal paralysis- I took it upon myself to research meds to give him to calm him down as excitement causes laryngeal paralysis to get worse... medication Randall Road recommended for arthritis- liberala, found out after doing my OWN research doesn't interact well with dogs that have laryngeal paralysis, so I recommended he be switched. I am so disappointed and most of all let my pup down... please think twice before choosing this place to be your place to take your babies too- I put my trust into this place and was let down not once but three times and have a pup who suffered from it

Amazing Vet office that has treated my dogs like family since the first day i have brought them in…read moreas Puppies. The staff here is amazing and have gone above and beyond answering my questions when my one dog was experiencing stomach issues in his youth. This will be the only vet office i every use for my furry family members. Also after reading some of the other reviews i just want to say i have delt with the office manager Lisa many times and not only is she always a pleasure to speak with in my experience she is also extremely knowledgeable and sweet!

I have been bringing my dog to your clinic since he was a puppy, which is why this experience was…read moreespecially disappointing. When I came in recently to have him put down, I was already going through one of the hardest moments a pet owner can face. Unfortunately, the girl at the front counter was very rude to me when I first arrived. Her tone and attitude made an already painful situation even harder. It was only after she realized we were there as a walk-in to put him down that her demeanor changed. No one should be made to feel unwelcome or disrespected during such a heartbreaking moment. I hope you consider hiring and training staff who truly love what they do and understand the compassion required in this field. Besides that the vet and nurses were super sweet, supportive, and nice. They made us feel comfortable and kept saying sorry which I appreciated.

The vet misdiagnosed my cat Ooak and he died. He was too…read morebusy selling me flea medicine, instead prescribing the actual meds my cat needed. Because my cat Archie, ended up getting the same thing & Dundee Vet actually gave him the right meds. And he lived. If I had taken Ooak there instead, he would be alive. :( Beware.

Dr. Courtney is a horrific doctor terrible. She left a tumor intact. Didn't even take it all out…read moreand put my dog in danger. Thank God we were able to save my dog's life through someone else. She's very rude hard-core and phony.

I love ACC for vet care. However, the grooming is horrible! I spent twice as much as any other…read moregroomer, and my dogs looked worse than before going in. The cut was uneven, too short in some places and too long in others. The groomer did not give the proper cut for the breed.

We have been with this hospital since 2019 and have had a variety of experiences but it all…read morecompletely depends on the vet that you are with. Every single appointment we have had with Dr. Gilham has been truly awful, she does not read our pets history, has misdiagnosed her, claimed she had visible cancer masses then immediately tested her (surprise, they weren't cancerous) and pushed medications that our dog was allergic to that she previously prescribed. However, the appointments we have had with Dr. Stone have been truly incredible. She will get on the floor with your dog and shower them with love and attention and takes all of your concerns into consideration. She is truly amazing and I adore the care she gives to our animals. Dr. Lexi Meverden is newer to us but has been truly amazing as well. I cannot say enough good things about her or Dr. Gilbertson.

They simply do not care about the pets and it's simply all about the $$ especially with the new…read morebuilding. Had two 12 MONTH scripts written JUST 3 months ago for my two furry animals for heartworm meds . Went to fill the heartworm medicine and Red Barn DECLINED BOTH simply because ONLY ONE of them was due for heartworm test next month????? Just had them in on Feb. 27th for wellness exams and shots. Brought TWO fecal samples. Why didn't they test then like every other vet? The answer is because this way they could force us in again and their prices have increased. I didn't even realize they weren't done. WHY DID I GET TWO 12 MTH. SCRIPTS FOR INTERCEPTOR if they weren't done??? Who the heck do they think they are canceling BOTH scripts when only one dog is due? Who does that? This office "manager" and front office girls could give a crap about the pets. What were they going to do I was going to bring my one dog in and then they suddenly would give me two prescriptions one for each dog or were they going to force me to bring both in? I wouldn't go back to this place if you paid me in 10 months from April 2023 to February 2024 I spent over $3,800 with them. They should get rid of these women who could give a darn about the pets and get vet techs for the front office like all the other vets do. They're cheaper, less freaking attitude, and they love animals. This so-called office manager didn't comply when I requested the doctor call me and I could think of quite a few different ways she could handle this so much better which would have stayed within the guidelines of Red Barn but most importantly would have kept my pets heartworm medicine!!!!!! FOLLOW UP NOW 5 DAYS LATER I just went on to take screenshots of my 12-month prescriptions and I see that they just issued one month for both dogs without calling me because they saw one of the reviews I left and this way they could write that they do care about the animals. What a joke!!! How the heck was I supposed to know the scripts were even there. They're just trying to cover their butts. Be careful if you go here honestly find a different vet there's so many good ones out there I simply went to them because they were conveniently close which was a big big mistake. The nickel dime you to death. Make sure when you bring in fecal samples they do something with them. Also, just talked to Covetrus and they were told that both of my dogs were due for heartworm testing which is a blatant lie.

I just moved to Elgin. I asked a local veterinarian who she would recommend to groom my special…read moreneeds senior dog. Anja was able to get her in right away and I was amazed at the gentle, caring way she took care of my little one. It is very obvious that Anja cares for her furry clientele. I would recommend Doggy Has It to anyone who wants special care for the furry members of their families. PS...her prices are very reasonable too!

Frito loves going to see Anja and getting to his "safe place". Frito is an anxious dog and while I…read morewas trying different places, he was more and more anxious each time I took him for grooming. Doggy Has It is special and Anja's magic touch has created an environment where Frito is excited to go and has no anxiety. Anja's care and love of dogs is apparent the moment you speak with her. Highly recommend for boarding, daycare and grooming.

i went back here for routine wellness for my dog and after the appt i realized i left them due to…read morepoor customer service. Not a single smile even a fake one. no hi hello good morning or whatever. 3 girls on the desk and shit i walked in i said hello and got ignored then few minutes one lady accommodated me lol and this happened face to face at front desk. The tech and doctor were good tho. tech seemed unbothered but judgemental of everything tho but had better customer service. i do wish they ask finances not everyone can pay up front of every vaccine along w requested labs. this place is just full of negative vibes except Margaret the doctor.

My wife and I have been to many veterinarians over the years, and I can honestly say I have never…read moreexperienced the level of care and compassion that we received from Dr. Jennifer Maloney and the entire team at The Cleveland Veterinary Clinic. Our beloved English Bulldog, Mack, was thirteen years old, and from the moment we found Dr. Maloney, she treated him like the king that he was. Every interaction was filled with kindness, patience, and genuine love--not just for Mack, but for our entire family. We feel incredibly blessed to have found Dr. Maloney and her team during this chapter of Mack's life. When the time came to say goodbye, their support, empathy, and understanding meant more to us than words can truly express. They helped us navigate one of the most difficult moments with grace and compassion, and we will never forget that. There are simply no words that can fully capture our gratitude for everything they have done. Dr. Maloney is truly exceptional, and The Cleveland Veterinary Clinic is a place where both pets and their families are cared for in the most meaningful way. Thank you for honoring Mack and for being there for us when we needed it most.

We have been bringing both our current 9 year old labs to Bowes Animal Hospital since they were two…read moreyears old! The staff has been outstanding! They have clear knowledge of compassion to others and the needs of your pet. The care has always been exceptional and Dr. Singh has always been on top of every aspect of our pups needs. He clearly is very knowledgeable about pet care and the correct direction, without it costing you an arm and a leg. He is very compassionate and he takes enough time and patients to explain everything and every possible scenario for your pets wants and needs before , during and after your appointment. He treats you like family, and he truly cares. He always follows up himself and makes sure any and all of your questions or concerns are answered. What an honor it is to have him as our veterinarian. I always know and feel that my pups are in the best hands! The entire team is so genuinely caring. Dr. Singh never ever makes me feel rushed or dismisses my concerns. I am so thankful I have found a veterinarian and Bowes Animal Hospital and I guarantee you will be too. If you have a chance, stop in and see if you can meet any of the veterinarians at Bowes, you will sign up immediately for further care for your pets. The prices are very comparable and what exceeds anything is the care and kindness you receive. Tracy Crary

I've been going to Bowes Animal Hospital for over 16 years -- even before Dr. Sonny took over --…read moreand I wouldn't trust anyone else with my pets. My two tiny Maltese, Brinley and Baylin (only 3 and 4 pounds!), have always been treated with the utmost gentleness and care. Dr. Sonny is wonderful -- not only incredibly knowledgeable but also so warm and personable. He always remembers all our names, even though my girls look almost identical! Every doctor and staff member there is the same way: compassionate, kind, and truly dedicated. They've even called me on a Sunday with test results, which says everything about their commitment. If I could give more than five stars, I would -- Bowes Animal Hospital is simply the best. Thank you, Dr. Sonny and the entire team, for treating Brinley and Baylin like family and for always going above and beyond to keep them healthy and happy. Your kindness means more to me than you know.

We got a great dog! Kind sweet animal! He took to us and our home right away. We have owned a…read morelot of dogs over the years. He seems to be one of the best.

I have been bringing my Aussie, Chloe, here for a few years. They always do a wonderful job and…read moreshe's happy and not stressed out when she comes home.