Never had a problem with our PO. Clean, warm in winter, cool…read morein summer. Staff is always nice and helpful.

I recently went to try ship an item and only had the shipping label with me. I understand a QR code…read moremay have been required, but the employee I interacted (white lady with short hair and eyeglasses) with was extremely unprofessional, rude, and impatient throughout the process. Her behavior made the overall experience very unpleasant.

I'm posting an update because the same thing happened again. This time, it was a young Latina at…read morethe counter, and her dark-haired male manager (Latino?) stood there laughing. He genuinely thought that what she did was funny. It was clear that her behavior wasn't new to him. Not only is what she did fraud, but it's also a violation of your customer's personal space. For a stranger to suddenly and rapidly reach across the counter and aggressively tap on the screen your own finger is about to tap is a very jarring, unpleasant, and unnecessary experience. Get some decent humans, please. It's hard to trust you all when you have clowns representing your organization.

I visited the Post Office here on Green Tree. I was driving up when the post office was closing at…read more3pm so I figured I'd take advantage of the self service station where I could print out my labels and still be able to get my packages shipped. To my disappointment the service was out of order. I asked one of the clerks about it, of course she was clueless. So I stood at the end of the already enormous line hoping that one more person would'nt make to much of a difference since the line was huge.The clerk yelled at me to leave. I thought that was very unprofessional since she know that the self service had bee down for several days. No apology regarding the master or compassion. SO UNPROFESSIONAL LACK OF CUSTOMER SERVICE SKILLS

Because their hours are listed incorrectly, I came to this location instead of the actual post…read moreoffice missing the closing time at the USPS on a holiday weekend, which will unfortunately cause a substantial problem with my tax filing. They really should update their hours as this is a pretty critical error showing they are open a hour later than the USPS when in reality they close 2 hours earlier on a Saturday.

Andrew and Zach were so helpful and professional! They went above and beyond helping me! They were…read moreso kind and had great character. Thank you guys for your help and answering all my questions. (:

Their door. They need to fix the door…read more The door won't shut on it's own and after all these years they are still hollering at customers to close the door as if they are bad toddlers. The employees still seem pretty unhappy and short. I use this location due to it's location. :) The amazon return went through OK this time. :)

I have had to go into this location twice this week and I have to give it up to the young man…read moreJosiah! He has the BEST customer service, he is beyond helpful and overall makes this location one I will be returning too!

Went in Saturday morning at 10:30am for another certified send. Last time, it was fast and easy…read more This time clerk #11 was a miserable moody lady, and not just to me. Both lady in front of me and I she pushed aside to fill out something. I didn't have to last time. Same letter, same place, same certified. When I asked about digital return, thinking I needed, I was told, "you didn't tell me. " My response, "you didn't ask. Prior lobby lady did on if I wanted digital or paper. Her face and mood only got worse. I told her, "you know, you're a pretty lady, but you're not very nice. Your attitude sucks." Other lady who experienced her too, I saw, silently chuckled. Meanwhile, line got longer from her lack of customer service skills. She belongs in the back. Bad day for her? Hates her job? Death in family? I don't know, but she could have done better at hiding it. Just like many do on social media. Cost is second to customer service for me. First was not bad, second horrible! I'm talking POISINOUS.

Great quick service polite clean facilities . Good hours of operation highly recommendedread more

Service was fast and easy!!! Good customer service....minimal line..lots of supplies ..well stocked…read moreup on all your needs....great location and up front parking ...returning something ..no hassle no cost...super simple! We always appreciate service with a SMILE! The little things that are FREE99!

OMG, Apple Valley UPS was a breath of fresh air. Day and night from yesterday's trip and standing…read morein line TWICE at Hesperia Store. Talk about anal and a wasted trip. Three young smiling faced workers, with 2 helping were kind, patient, and so darn helpful. Making two orders (5 Amazon returns) simple, quick and straight forward. Including their suggestion on a great value for packaging. Bless them for taking their jobs to heart! This heat doesn't exactly make wasted trips acceptable (or pleasant), so thanks again. Farther away from me, but, I'll be back! The two older Hesperia gals can learn a lot from this young crew.

All 5 stars go to Cynthia, she is a breathe of fresh air. Seriously reminded me of Jimmy Stewart…read morein, It's A Wonderful Life. Seeing her interact with customers on anything and everything USPS related or not, then knowing everyone's name?! With all knowing her name too. Old school priceless! Other USPS office staff can learn a lot from her. Just as I was losing faith in USPS in general, she brings light. I met Cynthia in June. Went back on July 1st, there was another lady working. Didn't look at me, let alone stop as I asked a question. Never asked if I needed help, nothing. I left bummed considering I had over a 100 mile trek home (as I wait the perfect 2 - 5 acre lot in Oro Grande). So thankful, Cynthia did not leave. She is beyond cool & kind. With post office being quite the relic. Other post offices can keep their fancy stuff, higher prices, bad moods and terrible service, this place is a gem!

I paid for a PO box online and brought my verification information and picked up my keys today. The…read morerepresentative was extremely kind and welcoming. It is a small post office in a small town but big hospitality. Thank you!

Charged over $17 to print 16 pages, regular black and white. Showed my confidential document to the…read moreentire store, as well as read parts of it out loud. Couldn't figure out how to notarize it. Total waste of time and money. Will never return.

I wish I knew the name of the girl who helped me she was so kind, customer service 100000/10read more

I came to Oak Hills Postal to deliver a package and upon entering I was greeted with a warm smile…read morefrom Theresa. This post office is the most beautiful and meticulous clean postal office I've ever visited. I was very impressed with the decor and the friendliest of the staff was welcoming. I was helped right away and it took less than 5 mins to package my things and sent it off. I was given a receipt with a tracking number. If I was given a survey, I would give this place a 10/10. Of course I would recommend this location my friends and family.

Are you new in town? Read many reviews on various Facebook groups that your USPS mailboxes may be…read moreoften jacked here? Look no further. Oak hills postal will take care of you. When I first moved up here these folks helped me transfer my mail in one simple visit. They have two adorable cats that you can smother every time you come. The workers are extremely friendly and take their jobs very seriously. After all this is mail we're talking about. They print labels for free and always offer to add some tape to my packages if it looks like I did a crap job at taping. No one these days offer this kind of service. FedEx, UPS, USPS are always nickel and diming their customers on tape and labels You need this in your life if you're new to the neighborhood. Especially when you don't want to drive all the way to kohls for 11 boxes of Amazon returns. Highly recommend oak hills postal for all your mailing needs.

This usps is absolutely horrible! The workers flat out lie to you, they are very rude and…read moredisrespectful.. guess this is typical for gov establishments .. don't even deserve the one star, would give negative review if allowed

They lost my mail and it has never been recovered. Also Mail carriers are always putting mail in…read morethe wrong boxes.