Haven't read other reviews. Don't care to. But what I can see is this Post Office has 3 out of 5…read morestars. What I can't see is why. Lines were short. Service was prompt. I was in applying for my first passport. Both Sonia and Ellen were helpful. Ellen is the kind of wholesome person you want working for you and helping serve you when you arrive to any establishment. Thanks for being so sweet as well as quick and efficient in getting me in and out!

No one, I repeat, no one should be allowed to wear Pervert Meta glasses with cameras while working…read moretheir government job at this location. What the actual fuck?

Lady at the counter was rude af. Had an attitude about helping customers in line talking about " I…read moredidn't call any body up yet". With a stink attitude. Rushing customers to explain why they are there at the post office. Huffing and puffing about everyone needing a label printed out for them. Why are you working customer facing positions if you cannot be a customer facing person?

Went in this morning, line was out the door, finally PO opened and the machines didn't work so…read moreeveryone stood in line or left. I went to the self service machine to mail my package. Other day was in the PO and only 1 person again was working with the line to the door. Your workers are exhausted and most of the time friendly but your working conditions are unimaginable for all the people that really need jobs. Hire more people, have your machines in good working conditions...Isn't that your responsibility as a business or a good business.

Kevin is a loose cannon .. The guy is as rude as they can be... I walked up to the line as soon as…read morea customer was finished and he shouted at me wait till I call you ... Fair enough than he ask me what was so funny I said he was funny... He than told me to never come back again.. Meanwhile I had my little puppy with me and was just mailing out my taxes ... The guy definitely needs a speaking to!!! I asked who is manager was he directs me around the corner ... I didn't see manager so I though I just yelp it instead.. He goes yep 30yr here with the postal service ... I'm like great ... I bit my tongue and laughed inside as I kind of felt bad for him ... There was no reason to really speak to me the way he did nor did I feel he needed to escalate his attitude while I was actually very chill ...

Hands down the best post office ever! The postman behind the counter with the glasses is always…read morehelpful, friendly, and patient. He's like this all the time, even during Christmas and Thanksgiving!

When a problem comes along You must ship it…read moreBefore the cream sits out too long You must ship it When something's going wrong You must ship it... This place makes it easy to ship it. Easy pease. 5/5 Service Had to make a Quick stop to return an Amazon package. They also have a kiosk on the side for Amazon returns (Didn't use it this time). No line just walk in and out. 4/5 Parking Located in a shopping center with a market but plenty of parking. Not too many spots up front but get those steps in. So if you need to ship it swing by this UPS store. Psalm 138:3, God bless

I went in to do an Amazon and TikTok return Heather assisted…read moreme with my transaction, she caught that I was on the phone with Amazon customer service and kindly offered that I could step aside to take care of my call while she helped the next client then come back in. Additionally, a returned item was customer packaged, but what Amazon doesn't make clear when it says original packaging. It doesn't just mean the manufactured box but also the big box that it came in with other items. Instead of turning me away, she nicely explained that to me, but said she can help me out that this time. I really appreciated that.

They are always friendly, the work done when promised and it's good quality…read more Friday I got caught in Coachellafest traffic and arrived two minutes before closing. They took the time to go over everything to insure the order was right, They could have just taken my payment and started their weekend instead I received the same great service as always.

Dan and Liam are awesome. We had very important land records copied and they did a fantastic job…read more I would definitely recommend.

Good morning.! The two gentlemen are professional and…read morenice... always greets you with a polite smile. But the young lady who does the passport's is extremely rude. Never acknowledge anyone and always keeps you waiting until she finishes stocking. Someone needs to have a conversation with her. Or retrain her on customer service.

NOT recommended-Drive to Palm Desert OR BEST La Quinta: 1…read more LAZY staff : Carrier & Counter 2. Carrier ignored sign on door asking to please leave pkg w/ neighbor 150 feet close 3. Counter person I/s PO said PKG NOT HERE (ref'g my ID & address-no rcpt) after they refused to give pkg to my NEXT DOOR neighbor 4. I had to return to PO a 2nd time with my printed rcpt & -DUH -they then "found" pkg 5. Poor inventory mgmt: they were -OUT (twice) of a v BASIC/NECESSARY 6. ADDRESS CHANGE FORM DRIVE TO PALM DESERT *OR* B E S T La Quinta & U WILL SAVE TIME & Brain Cells too...!

Customer service was exceptional, Patty and her coworker,were so helpful,appreciate the help I…read morereceived and how much they went out of there way to make sure my package was taking care of !!Thanks again Patty!!

Here I am mailing last-minute Christmas things and I'm well aware that it will arrive after the…read moreholiday. That's OK. This was the easiest and cutest little post office. The employees were super nice and friendly. It was super easy to make my way through the line. I will definitely be back here. Love it.

I have had a postal box here at PPS for years and I can honestly say that I just love going in…read morethere! They are more then just a postal service for me, because at times I feel like I am walking into "Cheers" or the town general store where everyone knows you're name! Even though they are very professional with all the great services they offer, it is always done with a personal touch that feels more like friends then a business which is so unusual and such a pleasure these days. I can get so many things I need taken care of there for life and business, plus they have the best selection of greeting cards, chatzkies, games and novelty items for great gifts, packing and wrapping supplies too. PLUS some of my favourite people ever, like the owners Michael and Steve and the awesome, efficient, sweet and helpful (and funny) people Marc and Ashley that work there that I just love and always make my day! Anyway its THE place to go for great service and warm feelings!

I love going to Postal Palm Springs!!! The people that work…read morethere are always SO nice and helpful! The prices are great and they also have fun other things like games and stuff that they sell. And they are also very professional and they always make you feel very welcome to be there and will help you with anything. They have even opened the doors for me before carrying in a package. I highly recommend them for any postal services. I use them all the time! I can't say enough good things about this place!

I really don't know what the hullabaloo was about here but this made zero sense…read more I actually called around to multiple UPS stores and asked specifically if they had "air pillows." I was told yes, and that I could get a whole sheet of "air pillows" for a dollar or a couple bucks. That sounded reasonable. Then I come to this location and somehow it's $11 for "air pillows." That is not a small difference. That feels like a completely random, arbitrary price. And just to be clear, I'm not buying "air pillows" for no reason. I'm traveling with two large duffel bags and if you don't fill them out properly they get ripped apart by baggage handlers. These are brand new expedition duffels from Patagonia and The North Face and this is going to be their virgin journey through the system. I'm not about to overpack with heavy items and go overweight just to protect the bags. "Air pillows" are the smart solution. So I knew exactly what I needed and roughly what "air pillows" should cost. Being charged $11 for "air pillows," something that is usually a low cost packing material, just doesn't make any sense.

Terrible customer service. Try any other UPS store because…read morethis one is not about serving the customer. They would not take my Amazon code and making me print a label when the code was right there in front of them. Very disappointed.