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    US Post Office

    1.7 (113 reviews)
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    Updated over 3 months ago

    Services - US Post Office

    Shipping centers

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    Pete B.

    Very disappointed with this post office location. A couple of the clerks are not very helpful and One of the clerks can be somewhat condescending. The worst is that this place lost my package. I gave them a package to be shipped priority and the package got lost. After filing an on-line package search, the investigation came back and said that the package never left the facility. So where is it? Who knows? Maybe the lost package is hanging out with all the socks we have lost socks at the local laundromat dryer? Lol I will never use this location again to ship a package. There are many other post offices in the area that provide a better shipping experience.

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    11 years ago

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    14 years ago

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    12 years ago

    Careless with mail and packages. They do not review mail forwarding requests.

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    15 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    12 years ago

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    11 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    13 years ago

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    7 years ago

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    12 years ago

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    14 years ago

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    12 years ago

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    18 years ago

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    17 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    15 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    Page 3 of 3

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    I called to complaint & they told me that my carrier belong to this post office.

    Mentioned in 7 reviews

    Read more highlights

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    US Post Office

    US Post Office

    (222 reviews)

    I've watched my post office change over the years for better and for worse…read more They closed the mail pick-up line that used to be near the front entrance/P.O. Boxes and moved the services to the main line to the right. Pens for packages usually have to be asked for here since they're a hot commodity. Recently, my building had a mailbox key access issue and the post office took a month to repair/replace it. This caused residents to have to come in for mail pick-up, which got a bit messy. At one point, my blind mother went in to pick up her mail and someone released the entire building's mail to her. Thankfully she asked my SO for help sorting it which sent flags up to him to immediately return everything that wasn't hers. He explained the situation and the post office has seemingly taken things more seriously. The clerks? (not sure of the proper verbiage here) seem overworked and exhausted. I wish people were nicer to them despite their frustrations. It's better to stop in instead of calling for things, or set up a USPS account online where you can manage some things.

    Was trying to use the kiosk and as it was printing my qr scans I got a blue screen saying it was…read moreupdating, I went to the counter for help and to actually pay for the items I was shipping not with QR code scans and the clerk number 9 based on receipts the lady with the braids was super rude and like oh if you're scanning you can't use this line it's for paying guests. First excuse you, and second I was paying for the other items I was shipping and 3rd I need prints of my prepaid labels since your machine decided to update now of all moments. The staff just seems miserable here and bothered if you actually need human help it seems

    Signal Hill Passport Processing - Waiting forever to pay

    Signal Hill Passport Processing

    (63 reviews)

    You generally need an appointment to get a passport here. However, my wife and I called yesterday…read moreand found out that you can walk in with a completed application. We filled out our applications online, printed them out and got our passport photos taken. We walked in at 9:45, had our forms checked, and signed our documents. The postal clerk attached our photos. I wrote two checks then paid for postage to next day air the application package. We were done in 20 minutes after waiting for the two people in line before us. Really quick and easy. The clerks were very helpful and friendly. This could not have been easier.

    We had a great experience up until we got to the cashier's desk. First she told me to make my money…read moreorders out to UPS instead of USPS . ‍ Then, after I had already filled out my money orders, she said she actually couldn't use one of them. She said I can just take it back to where I bought it and ask for a refund but the fine print on the money order said otherwise. We were going back and forth about it and then I looked it up online and as I was explaining it her, she walked away to ask her peer for clarification. (So rude!) When I looked it up online, it said I could get a refund on an unused money order that has already been filled out but there would be a fee (Western Union). I told the cashier I could refund it but I could not have to pay even more fees due to her administrative error. Horrible service!

    US Post Office - Bixby Station - Line for one person working

    US Post Office - Bixby Station

    (111 reviews)

    I'd like to bring attention to an employee at the USPS office on Atlantic by San Antonio who truly…read moreexemplified professionalism, compassion, and outstanding customer service. On 05/18/2026 around 2:30 p.m., a young man (unfortunately I did not catch his name) helped me submit and mail my passport renewal paperwork. I was already feeling extremely overwhelmed due to personal circumstances, and he remained calm, patient, reassuring, and professional throughout the entire interaction. Unfortunately, the employee next to him, a woman with colored braids and eyeglasses, was dismissive and rude toward me. Despite the young man already informing me he could assist me, she repeatedly tried to discourage me from mailing my paperwork there and told me I should go to another USPS location instead. Her approach added unnecessary stress during an already difficult moment. What stood out to me most, however, was how quickly the young man stepped in after overhearing the interaction. He immediately reassured me and took the initiative to help without hesitation. As someone who works in customer service myself, I know how much one employee can impact a customer's entire experience. One person can make someone feel unwelcome, while another can completely restore their faith in humanity. This employee deserves recognition for the way he treated me with kindness, professionalism, and respect. Employees like him are the reason customers continue returning and trusting USPS services.

    The USPS has been on a steady decline and I think it has reached rock bottom. Postal self service…read moremachine that do not work well the never ending lines with be senior citizen working behind the counter. Antiquated signs that do not reflect current pricing. They need to do better. I notice the direct correlation, when their prices go up, service standards decrease.

    US Post Office - postoffices - Updated June 2026

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