We had no appointment and arrive at 12:00 when walk ins ended at 3:00 henry told everyone waiting…read morefor the walk in he would still take everyone until the last person and that's what happened. Very great service Henry is great

I need to remember to just never come to this location. Pretty sure the only job requirement for…read morehere is "do you hate propel?" Never run into issues at any other USPS location. But have never had a positive encounter at this location.

I needed to mail a birthday card and first attempted to go to the Oakridge mall post office, to try…read moreand mail it. Unfortunately they were on a lunch break from 2:00 to 3:00 pm. So I remembered my husband mentioning to me that there was a post office on Cahalan Ave, which wasn't too far from where I was. As I approached the post office I noticed the driveway was a oneway direction. You enter one way and exit at the other end of the parking lot. Luckily I turned at the right entrance and found a parking spot in the front. They have their own parking lot that offered a large amount parking and one handicap parking spot. This was my first time here. When I entered the post office, I noticed that it was a lot bigger than the one I used to go too. They had several postal employees working the postal counter, which was nice. It seemed very efficient in there. They have a huge post office box section and some lockers. They also had an automated postage machine. They sell greeting cards and gift cards as well. I dropped my letter inside the Mail Drop box inside and left. Overall, it was a very nice experience.

5 starts, changing my mind. They've only ever been helpful and friendly. They are willing to help…read moreand answer any questions. They give value to me and help me with anything for shipping for my small business. I've shipped over 300 items though them and not a single problem yet.

Service is always fast, the entire staff is always nice and friendly, I live in walking distance…read moreand do my UPS drop off here!

Beware of super rude lady who works here…read more I get that it was my bad for misunderstanding the instructions on the email regarding my package failing to be delivered and needing pick up at this location. But why it was necessary to talk to me like a child...actually worse, like I'm an idiot? I work in service, at a CA Community College, and when someone comes in with misinformation or needs clarification, I am thankful because they are the reason I have a job. Just like it is not on our prospective students to know everything about our college, it is not on the UPS customer to understand their delivery procedures without confusion. If I was a weaker human, she would have ruined my whole day. Thankfully, I'm not.

I stopped by our local PostNet today to drop off a FedEx package. They are located on the Almaden…read moreSafeway Center next to Maple Leaf Doughnuts. PostNet offers many handy services like notary services, passport and visa photos, printing services, mailbox rentals and shipping services. This location is very convenient since I live close by and I always receive great customer service here.

I went in for a couple docs I needed notarized. $15 a doc seems a bit pricey but it was convenient…read moreand the service was friendly.

Great post master! Found missing package - he really cared!read more

Go to ANY post office but this one. The ladies there behind the counter are all very rude. They…read moremake up rules as they go along and this has to be the strictest post office ive ever been to! Save yourself time and headache and go to a different one, ANY Post Office is better than these people. They are so rude in there and there's never anyone in there because everyone in San Jose knows better than to go to this one. They make up rules as they go!

Shoutout to Maria! She's very helpful and truly how a person should be in a customer facing…read moreposition. I've rarely had a good experience with USPS - it's a Federal job and employees seem to just work there for the benefits and dislike their job. We had an issue with our PO Box that we've had for 2 years. My wife and I are both listed on the PO Box, but a recent delivery addressed to my wife's name was undeliverable. When we arrived, the front desk person Maria was very helpful and knew exactly what the issue was. She made sure the our PO Box was updated so we will never have this issue again in the future (seem to be an oversight when we signed up a year ago). PSA: When signing up for a PO Box, make sure all names that you have on the application are actually printed out by the person taking your application so there's no issues in future deliveries.

They're so mean and give you a tough time about everything. Anytime I have taken a package to mail…read moreout, my local USPS office (not this one) will tape it up for me, without charge. They made me purchase tape here. When I tried to use someone else, they said that I couldn't do that because they purchased "priority" tape. If you can avoid it, go to a different location.

This review is specifically for the in-person passport photo service offered here…read more After a disappointing experience with FedEx's online partner (RushMyPassport/govWorks), we decided to try the non-virtual option. When I called to ask whether an appointment was needed and what the recommendations were about clothing, I was pleasantly surprised with the quality of the assistance I received by phone. The young woman who took my call was courteous and helpful. At the store, we were very positively impressed by the service provided by MANPREET, who proved to be both skilled and knowledgeable, as well as pleasant. After the photo was taken, she clearly explained to us details concerning what to expect after submitting the digital photo to the US passport website. In the event that the photo was rejected, Manpreet explained that we would be entitled to a retry or a refund. Thankfully, the image was accepted on the first try and I have since received both my new passport book and card. What was also greatly appreciated was the thumb drive provided by FedEx (at no additional charge!), as we had forgotten to bring our own. TIP #1: Make sure you don't wear a white/light-colored shirt or blouse, unless you have a dark jacket over it. Otherwise, you run a much higher risk that your photo will be rejected at the time of upload or submission by mail. TIP #2: In the event that RushMyPassport/govWorks takes your money without ever allowing you to download the image you paid for--even after reaching out for customer support (as was the case with us)--remember that you have the option of doing a charge back through your credit card company.

The store had just opened and completely empty. The employee makes eye contact and sees me walking…read morein with a package, yet walks away to talk to her coworker instead. All I needed was to drop off a package that was already labeled. She insists that I use the self service area and guides me there so I can scan the package myself. Of course, the receipt doesn't print and I have to ask for assistance again. She has to go through the trouble of opening the lock box to get my package and go through the drop off process just to get me the transaction receipt. This could have all been avoided if she just did her job and helped me directly to begin with.

Stopped by this post office to mail some holiday cards on Saturday morning, five days before…read moreChristmas. As I was waiting in my car in the drive-through line, the person in front of me shouted out that the box was so full she could not put one more piece of mail in it. I parked in the side lot to go inside. As I was walking in, a man told me the mailbox inside was so full you had to hand your letters to someone behind the counter. I was bummed because I was in a hurry and didn't want to wait in line. Fortunately, it turned out you could walk right up to a worker who was accepting stamped, outgoing mail with no wait. He kindly stopped me to say one of my cards needed two stamps instead of one. He also complimented the stamps I was using, which were WPA posters from the Great Depression that I bought a few years ago. It was so nice of him. This post office always seems to be crowded, but I've only ever had good service here, except the time I saw a manager throw an outgoing box across the room years ago. That's an image I'll never forget. I vow to mail my cards well in advance of Christmas next year.

I don't want to give no star if I could....! Nobody know…read morewhat they are doing, make excuses not to do the work, when mail man shove a package in the mailbox and break the lock inside, and we go to post office and they want rental agreemnt, and this long curly haired man, said our rental agrement to sufficent we need the anuual lease agreement, we don't have lease agreement, we are month to month, it said right on the paper, and pushed us off to a manager lady who really didn't want to approve it until we said won't pick up mails and let them pile up...! Nobldy want to work, just being lazy, But thank you to the lady who rang us up and explaind to us, what to do next, one star is for her....!