Higher office personnel who will actually return a phone call to a customer and work with them…read morerather than making an excuses for a carrier who's decided she's entitled not doing her job. I've never heard of a male carrier scared of dogs so I won't deliver mail to a house with a door open because they have dogs in a secured house.

This is the best USPS location that I've ever been too! Once you've been to the Center Line…read morelocation it's easy to have a better experience at any other office period! The Warren one on Mound always have the best employees and the supplies are well stocked and the whole place is clean as a whistle!

The self serve area is supposed to be open until 6:30. Today I arrived at 6 o'clock and the door…read morewas locked with no one inside. It is a half hour drive here to my post office box. They are supposed to have the self serve lobby open until 6:30! Shouldn't t lock up before their open time!

Only a half mile from the IdentiGO on office for my pre-TSA processing today…read more Stopped by to grab a book of stamps to send out the last remaining Christmas cards without stamps on them. Bought a book of 20 for some extras. Parking is a bad set up, if you park along the building, your only walking path is the driveway. It's a very small post office inside. Not the warmest or friendliest of staff here at all. 20 stamps for $11.60.

The lady workers are all very nice and helpful. Sometime the line is long but they are efficient…read more Thanks for all your help ladies!

I'm sad to see all these negative reviews. I've been going to this post office for the past two…read moreyears, and the women behind the counter have always been very pleasant, cheerful and helpful. The location and hours are convenient for me. Sometimes the lines lag, but that's typical of any post office, especially during rush seasons.

The amount of times I've had to call up this office for an issue related to damaging my mailbox,…read moremisplacing my mail, or forgetting to provide our key is genuinely stupid. EVERY TIME I call for assistance, nobody is available. I have to work my way through their incompetent AI call center every other month regarding a new issue. Going in person isn't much better due to racist staff as others have already mentioned... My latest issue that's finally driven me to write out a review? Whoever delivered my mail broke our key and instead of reporting it, having my mail delivered directly, or literally any of the other smart options at their disposal, they just left the broken key in our mailbox. I can't access my mail and I'm driving myself ragged trying to get an agent (not the useless AI bot!) on the phone. I've called about 6-8 times by now with no luck. I've submitted a support request, scheduled callbacks, but haven't been able to get anyone on the phone. This is the worst service I've ever received from a post office.

I been extremely disappointed with usps especially this location in particular. We are an online…read moreretail store & we ship orders out weekly. When we have scheduled pickups & the mail carriers picks up the package, we immediately get a email confirming our scheduled packages has been picked up. Lately our packages are getting picked up but we are not receiving our email confirmation when usps picks up the package & then neither you or your customer can track the package while the status stays "awaiting collection" which is completely ridiculous & absolutely unacceptable. This affects our store in more than one way negatively costing now & later. I'd appreciate if you guys can speak to your male scheduled Pickup carriers to actually do their job and scan the package when picking it up otherwise don't work at USPS!!!! you should not be picking up packages and not scanning so the customer can track it. That's part of what they paid you guys for. Top it off when you call the phone number here they won't speak to you unless they have a tracking number which you paid them for only to give you an invalid one making it impossible to speak to anyone about how to fix issues they create for you!!!

The employees are always fast, knowledgeable, and friendly at the Fraser post office.read more

The Roseville post office, which I love, is apparently also becoming the favorite of other people…read more It's not unusual to go in there and see gigantic lines. That was the case today, so I decided to try a different post office. Fraser post office to the rescue! They are tiny, and out-of-the-way, which really helps in this particular case. And, the lady behind the counter could not have been more friendly. She had no problem scanning the 18 packages I brought in, and we had a nice conversation as she did so. I think I may have found a new favorite post office.

terrible will drive to another location because the customer service up front is that terrible…read moreevery time I come in for no reason

You won't find a more incompetent group of people working in one building. Don't waste your time at…read morethis location. You're better off paying a little bit more at UPS. At least there it's hassle free and zero wait time. Waited over an hour in like because the two ladies working the counter needed to talk to a single customer for over 10 minutes about some stupid trip she was going on. Makes me wonder how the city of Centerline hasn't complained enough to get these old hags fired and get some deserving youth who's appreciate and excel at the job in there. CLEAN HOUSE!

I went on 11-24-25 at 9:11 a.m. and a young black man wearing glasses was very nice . Thank you,…read morefor helping me send my express package to my daughter in Chicago.

Honestly any location I go into the employees are always terrible. For example today Debbie…read moreDingleberry at the 16 mile branch showed her lack of care and respect for her profession and customers. I understand being short staffed and busy and all the other things that go into working a job. Sorry your there for a check and you have to provide service. I came to the counter kind and understanding. I did not argue when I was told I had the wrong documentation I said I would be back with the correct information. But to be honest I'll just go somewhere else because your customer service is terrible. The funny thing is in todays world the customer has the option to just go anywhere. USPS could you please start giving your employees the basic training in customer service. Such as smile or say hello to greet someone. Not next and I can't help you come back later. Go stand in that line I can't help you. No wonder nobody wants to go here. I would rather use Fed Ex or UPS.

This is a nice little post office. Staff is generally very friendly and helpful. It can get backed…read moreup and crowded since there's only a couple windows, but they work hard to move everybody through quickly. They have all the basic supplies you need for mailing things out.

This post office performance is declining on a regular basis. A hold mail request means nothing as…read moreI keep getting packages and mail delivered on three separate occasions during HOLD mail dates over the last month. Staffing is poor to where they have to shut down during business hours. Also, a package with tracking was dropped off during non-business hours in their mailbox, only to never get scanned for acceptance and waited over a week for it to appear on their website. They at least admitted to not doing their job properly.

Terrible customer service. Young girl on counter didnt want to tell me if she was open or not. I…read morebelieve i had an experience with her before and i hadnt seen her in a while and i was hoping they removed her from window. Very unwelcoming. Supervision??

Very poor customer service, ‍ over priced Up charged …read more Mixed up your mail, always get other people's mail always

I've used the St. Clair Shores post office for over 30 years. Today I had the most upsetting…read moreexperience. I went to mail coupons to a military base in Germany that my church collected, cut out and sorted for them to use. I've only mailed them once and forgot which mailing pouch or box that I sent the first batch in. I mentioned to the clerk all this information. She asked for the zip code and I showed her the Customs Declaration form with the information. I said that I have 2 Ziploc bags that I'd like to send together. She then pushed all my things over to the side and proceeded to help the next customer. I asked her if someone was going to help me, and she replied,"You're not ready." I only asked one more question about what to use to send the coupons and she pointed across the room and said, "Get a box from there." and that was it! I was so stunned that I just collected my things and said I'd go to another post office. She just said, "Yes, you do that." I tried calling the office from my car in the parking lot but no one ever answered, nor was there a way to leave a message. I'm sorry that I didn't stay put and demand to see a supervisor right then on the spot to take care of this because I doubt anything will be done to fix this problem. I am now home - with all my coupons for the military servicemen and women in Ansbach, Germany - fuming that I didn't accomplish getting this package out today! There was absolutely no care or consideration provided by the clerk. She is a poor example of the United States Postal Service.

Not sure the clerks name but she's very rude, I assumed the first time going there she was having a…read morebad day but as I continued to go she was just rude all the time to everyone. Definitely not a usps store I'll go to again