Warren's hardly my usual stomping grounds, but I had time to kill and chores to get done after a…read morelunch date with my beau. As the nearest outpost of the USPS, the Mound Road post office became a pit stop to ship out packages and cards. At midday, this place is hopping. The very narrow parking lot does not easily accommodate larger vehicles, which of course means every SUV and truck tried to squeeze themselves in tighter than a hipster wearing skinny jeans from the junior's department. I managed to snag a spot from someone on their way out not far from the door. Expect patience, though, as space is at a premium. I snagged a bubble envelope on the way in, and found the usual assortment of boxes, mailers, and prepaid envelopes to be significantly larger than my hometown Ferndale array. A point to Warren there. Other supplies were helpful, but I just snagged a pen and copied down an address while waiting in line. Postal counter space is equally at a premium, so for the last-minute mailers, please take your tape and boxes outside if it's a busy time. The line has to snake around past you and may contribute to a real sense of claustrophobia. Service was good from clerks with a smile, and one of them was receiving Easter egg "chicks" made by a regular customer. The craft project was adorable and I wanted nothing more than to steal one all for myself. Apparently they've earned a loyal clientele over the years, which is always a nice sign. But the staff were good about scanning everything in and helping me pick out a few stamps for the collector in my family, though I fear I may have taken a little longer than my usual outings. Nonetheless, they didn't make me feel rushed or like a pariah.

answer didn't make sense knowingly what the computer said I had in the system Carriers are very…read morelazy and every other week I see a new carrier just tells me a lot

The self serve area is supposed to be open until 6:30. Today I arrived at 6 o'clock and the door…read morewas locked with no one inside. It is a half hour drive here to my post office box. They are supposed to have the self serve lobby open until 6:30! Shouldn't t lock up before their open time!

Only a half mile from the IdentiGO on office for my pre-TSA processing today…read more Stopped by to grab a book of stamps to send out the last remaining Christmas cards without stamps on them. Bought a book of 20 for some extras. Parking is a bad set up, if you park along the building, your only walking path is the driveway. It's a very small post office inside. Not the warmest or friendliest of staff here at all. 20 stamps for $11.60.

I'm sad to see all these negative reviews. I've been going to this post office for the past two…read moreyears, and the women behind the counter have always been very pleasant, cheerful and helpful. The location and hours are convenient for me. Sometimes the lines lag, but that's typical of any post office, especially during rush seasons.

The lady workers are all very nice and helpful. Sometime the line is long but they are efficient…read more Thanks for all your help ladies!

I been extremely disappointed with usps especially this location in particular. We are an online…read moreretail store & we ship orders out weekly. When we have scheduled pickups & the mail carriers picks up the package, we immediately get a email confirming our scheduled packages has been picked up. Lately our packages are getting picked up but we are not receiving our email confirmation when usps picks up the package & then neither you or your customer can track the package while the status stays "awaiting collection" which is completely ridiculous & absolutely unacceptable. This affects our store in more than one way negatively costing now & later. I'd appreciate if you guys can speak to your male scheduled Pickup carriers to actually do their job and scan the package when picking it up otherwise don't work at USPS!!!! you should not be picking up packages and not scanning so the customer can track it. That's part of what they paid you guys for. Top it off when you call the phone number here they won't speak to you unless they have a tracking number which you paid them for only to give you an invalid one making it impossible to speak to anyone about how to fix issues they create for you!!!

The amount of times I've had to call up this office for an issue related to damaging my mailbox,…read moremisplacing my mail, or forgetting to provide our key is genuinely stupid. EVERY TIME I call for assistance, nobody is available. I have to work my way through their incompetent AI call center every other month regarding a new issue. Going in person isn't much better due to racist staff as others have already mentioned... My latest issue that's finally driven me to write out a review? Whoever delivered my mail broke our key and instead of reporting it, having my mail delivered directly, or literally any of the other smart options at their disposal, they just left the broken key in our mailbox. I can't access my mail and I'm driving myself ragged trying to get an agent (not the useless AI bot!) on the phone. I've called about 6-8 times by now with no luck. I've submitted a support request, scheduled callbacks, but haven't been able to get anyone on the phone. This is the worst service I've ever received from a post office.

The employees are always fast, knowledgeable, and friendly at the Fraser post office.read more

The Roseville post office, which I love, is apparently also becoming the favorite of other people…read more It's not unusual to go in there and see gigantic lines. That was the case today, so I decided to try a different post office. Fraser post office to the rescue! They are tiny, and out-of-the-way, which really helps in this particular case. And, the lady behind the counter could not have been more friendly. She had no problem scanning the 18 packages I brought in, and we had a nice conversation as she did so. I think I may have found a new favorite post office.

terrible will drive to another location because the customer service up front is that terrible…read moreevery time I come in for no reason

You won't find a more incompetent group of people working in one building. Don't waste your time at…read morethis location. You're better off paying a little bit more at UPS. At least there it's hassle free and zero wait time. Waited over an hour in like because the two ladies working the counter needed to talk to a single customer for over 10 minutes about some stupid trip she was going on. Makes me wonder how the city of Centerline hasn't complained enough to get these old hags fired and get some deserving youth who's appreciate and excel at the job in there. CLEAN HOUSE!

I went on 11-24-25 at 9:11 a.m. and a young black man wearing glasses was very nice . Thank you,…read morefor helping me send my express package to my daughter in Chicago.

Honestly any location I go into the employees are always terrible. For example today Debbie…read moreDingleberry at the 16 mile branch showed her lack of care and respect for her profession and customers. I understand being short staffed and busy and all the other things that go into working a job. Sorry your there for a check and you have to provide service. I came to the counter kind and understanding. I did not argue when I was told I had the wrong documentation I said I would be back with the correct information. But to be honest I'll just go somewhere else because your customer service is terrible. The funny thing is in todays world the customer has the option to just go anywhere. USPS could you please start giving your employees the basic training in customer service. Such as smile or say hello to greet someone. Not next and I can't help you come back later. Go stand in that line I can't help you. No wonder nobody wants to go here. I would rather use Fed Ex or UPS.

I go to different post offices very frequently for work around Metro Detroit. This post office is…read moreconsistently the best one when I have to go. If I can, I will plan to go to this post office because the customer service is so much better here than it is at other post offices around the area. The staff at this location is always really friendly and helpful, which isn't always easy to find at the post office. I appreciate this location.

Gal at the desk was less than helpful making the customer try to figure out how to send something…read moreproperly. Instead of a helpful suggestion she stood there and waited for the package to be handed to her, then stated, "Hope it gets there." ‍. When asking for a small 1 inch piece of tape to secure an unsealed letter she claimed she had no tape. This was after I waited about 15 minutes in line to mail it. While leaving I witnessed her wrapping another package with a roll of tape to secure it. She couldn't find it in her heart to give me a 1 inch piece of it for my letter? I haven't been back...probably will never go back. I just don't understand the attitude problems of some of these workers. Maybe they ought to get a walking route to funnel their emotions and just be grateful. It seriously makes me wonder what in the world could be so terrible that you'd want to try and make someone else feel their pain. I call this a "C challenge". I challenge myself to make someone else smile and be happy. Makes me feel more grateful than I already am.

Very poor customer service, ‍ over priced Up charged …read more Mixed up your mail, always get other people's mail always

Terrible customer service. Young girl on counter didnt want to tell me if she was open or not. I…read morebelieve i had an experience with her before and i hadnt seen her in a while and i was hoping they removed her from window. Very unwelcoming. Supervision??

Not sure the clerks name but she's very rude, I assumed the first time going there she was having a…read morebad day but as I continued to go she was just rude all the time to everyone. Definitely not a usps store I'll go to again

St. Clair Shores Mi. Post Office. Clerk 7. I made an error on the zip code for Hersey MI. Was…read moretold to get out of line until I had it right. I asked if she had the correct zip on her computer screen, seeing that she knew I was wrong, but she would't give that information to me. I guess she just wanted me to know who is on charge at the Shores Post Office.