1. US Window Renewal

    1. US Window Renewal

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    Alameda, CA

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    US Window Renewal

    4.8 (86 reviews)
    Closed 8:30 am - 5:00 pm

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    Roberto gives us the thumbs up through an open frame where there was once, and will soon be, a window.
    Ben H.

    We purchased a new (to us) house in Alameda last summer. Our house was built in 2016, and had the original sash windows in parts of the house. Some of the sashes had dry rot, but all were single pane. Our back patio doors were not very secure. So we decided to replace all of the windows and the back door. Mike came via referral. We entered into contract around August of 2021 with an ETA for install of Jan/Feb. Due to supply chain issues with Marvin, our windows arrived in April 2022. We did not expect this and had a vacation planned the week all of our windows arrived. Mike worked with us to plan install after our vacation and kept communication up the entire time. The crew, led by Roberto, was efficient, professional, did clean work, and were very professional. We now have all new windows and a door (not easy replacements I might add) in the time Mike originally specified (3-4 days) and are very happy with how they look, operate, and function. We feel more secure, more even temperature inside the house, and hear less outside noise. Thanks!

    Avoid Michael Castricone at all cost. He's been the most deceitful contractor I've ever dealt with. He has not only misrepresented facts time and time again, did a terrible job, took no responsibility for it, he has continuously threaten me, shouted and made claims he would sue me for non payment, even when the job was incomplete. I can go on and on about the 1 and half year journey dealing with this fraudster, but I'll just post pictures of his 'work' and you can judge for yourself.

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    15 years ago

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    Ask the Community - US Window Renewal

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    Review Highlights - US Window Renewal

    I hadn't spoken to Mike since 2010 but when I told him about the broken lock he immediately came over to fix it.

    Mentioned in 81 reviews

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    Jimenez Glass - Steam shower door.

    Jimenez Glass

    (201 reviews)

    I always have an amazing experience with Jimenez Glass! From start to finish, their service was…read moretop-notch. They responded quickly, showed up on time, and handled my window repair with professionalism and care. The quality of the work was excellent! You can tell they really take pride in what they do. What stood out most was their honesty and fair pricing. No hidden fees, no upselling just straightforward, reliable service. They also made sure everything was cleaned up perfectly before leaving, which I really appreciated. If you're looking for someone dependable, skilled, and efficient for window repairs, I highly recommend Jimenez Glass. I'll definitely be using them again in the future!

    Poor customer service. Asked for an estimate. Provided pictures and hit a rough price. Asked them…read moreto come out and measure (one shower door is custom and I wanted to see the hold and black matte finishes). Scheduled a time. Texted after they were over 20 minutes late. Guillermo said he'd be here in twenty minutes. An hour after the scheduled time, he pulled up in front of the house. Within a couple minutes of parking, he called and said: "I don't think I'm the right fit for this job." He hadn't even entered the house or looked at the project. Not sure why he bothered to drive the 25 minutes to not even look at it give a final price on the job. Is it because I'm an Anglo and not Hispanic. If so...seems petty and racist. Had I known before, I would have tried to give business. After reviewing your response, I went back and checked the security camera. You were clearly on your phone...not "unloading levels and measuring equipment." You were also blocking the driveway. My wife's request that you not block the driveway was reasonable. Your response to that request feels like an overreaction. Regardless, I agree that your company is clearly not the one I should work with. I'm sure other potential customers would feel the same. Your actions and words do not support your statement that you "treat every customer equally." I don't feel treated equally. I feel discriminated against.

    A&E INSTALLATION INC - Emeryville City Hall.

    A&E INSTALLATION INC

    (23 reviews)

    West Oakland

    If I could give more than five stars I would! Alberto and Esteban did a great job installing my…read morecustom, wooden garage doors. They exceeded my expectations in every regard. The carriage-style wooden doors on my mother's house finally wore out after 100 years. Being a serious hobbyist woodworker, I spent months building her a pair of solid-wood, custom, replacement doors. When it came time to install them, the DIY part of me was tempted to try installing them myself, but these things weighed 170lbs each so I was worried about wrangling such heavy doors while screwing in the hinges. I decided to hire professionals (best decision ever). I was referred to Alberto and Esteban by a local company that makes custom doors/windows. Alberto replied quickly, provided a competitive bid, and gave me valuable advice about the best hinges for the job. As others have mentioned he and Esteban showed up early on the day of installation. Watching them work, their experience and knowledge was evident in everything they did. They had all of the right tools to replace some of the wood in the door jamb that had dry rot and they knew which parts of the doors needed just a fraction of adjustment in order to fit and operate perfectly. They finished in half a day and the result is beyond perfect. For someone who obsessed about millimeter accuracy while building these doors, their installation met and exceeded all of my expectations. Highly recommend them and if I have future projects, they will be the first people I call

    I reached out for a window repair and provided my phone number as requested. I was told twice that…read moresomeone would contact me with an estimate, but I never received a call or follow-up. Communication was disappointing, especially after confirming they could handle the job. I'm open to working with them, but the lack of follow-through made it hard to move forward.

    US Window Renewal - windowsinstallation - Updated September 2026

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