The representative was rude and indifferent. She didn't even try to help resolve the issue. In a…read moreharsh tone, she said she couldn't help me and then hung up. The sender made a mistake in the postal code, but the package still initially arrived at the correct hub because the city and street address were written correctly. However, for some reason, it was then sent to the wrong hearby city, where they realized the mistake. Now I have to wait another 24 hours for the system to update and for the new stage of delivery to begin. My suggestions to pick up the package myself from any available location were abruptly rejected. I can understand system imperfections and even the incompetence of sorting staff, but I absolutely cannot tolerate rudeness from customer service representatives.

Customer care center does not exist so pick up our impossible. It is only a distribution warehouse…read moreand the phone line says nothing about it so that could be fixed.

I got some great deals on Prime Days, but not all items lived up to my expectations. That is sad as…read morethey were such great deals. The UPS store had become my savior. It's so conveniently located. Right off the freeway. I can just hop on and off the freeway and I'm right there. You just make a right turn off the freeway exit and pull into the third driveway or so. There is rarely a line, or if there is one it goes quickly. I like going to a live person to make my returns. They have never failed me. Unlike some other UPS stores who lost my items this store has never lost my items. And I return a fair amount of times. I love amazon for that. You can buy on a whim and then after you're in your right mind you can return that item. I usually return things in a day or two of receiving them. My dad is the opposite, he just likes to test the return window and return in a day or two before the window closes. The UPS store is so close to home that I can go on my lunch break and it takes less than a half hour to go drop off my item and return home. If you'd rather do it on your self. The UPS store has a kiosk that you can do your returns with out having to interact with a real person. It can be quicker if there is a line. When I arrived a women just zipped in and went to the kiosk and there was no one in like so she could have easily gone to the counter. Lucky for me she didn't clog up the line and I just zipped in and out. In another UPS Store I used to have a mailbox. It's a regular mailbox not a PO Box. This enables you to have packages shipped to you such as amazon and other online places you make purchases. And you don't need to buy a big box. You can rent the smaller box and still get your packages delivered to you. They just store them in the back for you. This is also safer than having the packages delivered to your house when you're not home. No more porch pirates stealing your packages. I like their copy service. Instead of you having to using the self serve copier they will make your copies off their professional machines and they won't mess up like you may as you aren't used to the machine. Instead of paying for a single strip of tape, you can buy a whole roll from their shipping supplies section. Thus it may be cheaper to package your own items versus having them package it for you. Something they now offer is a USPS mailbox so you can mail your USPS letters in house. Overall I'm really happy with my experiences. I come here every few months depending on my shopping addiction.

friendly and convenient. I always drop off the return package here. Never have any problems,…read moreTC

Came in to ship something. I was in line and thier was a very rude customer that Sandra…read moreunfortunately had to assist. She was so professional and courteous. That takes a lot of restraint and control not to even show it on your face when a customer is rude. Sandra was very kind and helpful with my transaction. I also had the pleasure to meet Jason and John also very friendly.

They are now taking Amazon Returns…read more When I arrived there was no line and I walked right up to the counter. I pulled out my QR code and my package and set it on top of the scale. It didn't scan correctly and she tried it again. Then she politely asked if I was sure this was the right place. OPPs!!! Wrong place. I thought I had checked FedEx but apparently I selected the wrong location. I said I'll be back. I went outside to my next appointment. They were behind so unreturned my item and re-selected FedEx. I went back to FedEx and the staff member had an opening in her line and I tried it again and it went through on the first try. Service was stellar.

Five star service…read more I rarely write Yelp reviews. But, without hesitation, I can trumpet that Andre's ability to print in high resolution with minimal oversight helped us close a deal that was on the brink of failure. In an email, a potential client accidentally indicated they would visit our office on July 10th. When they showed up on June 10th, we were caught flat-footed. Our team jumped in to work magic and Premier Print & Mail came through with a clean, high volume printing with little notice. I selected Premier Print & Mail because of a handful of other positive Yelp reviews and entered the facility wide-eyed with anxiety that would lose the deal through no fault of our own. While I was surely talking a mile-a-minute, Andre remained calm and professional and walked me through options at three different price points. They nailed the printing job and helped us salvage the relationship with our new client. I'll be using his services again.

Premier Print has been an excellent partner to us at Pro Floors for several years. The service…read morelevel is excellent, communication is excellent and things are completed on schedule. Andrey has been great to work with. Overall this is a company that values great customer service and they live it everyday. Joe Pro Floors

Located across from Raley's…read more For there being a Federal Shutdown the person that help me was very friendly and patient. I went here to mail a gift for my Aunt's Birthday in December on the East Coast. I had it packaged up in an old Amazon mailer all taped up and they accepted it as proper mailing packaging. I asked for the cheapest method of mailing (Ground Advantage and it comes insured and with tracking) and it would get there in 5-7 days, which was perfect. She doesn't need it till the 2nd week of December. With the holiday rush starting in November I thought I would get it out early. The holiday rush won't guarantee anything on time. Parking is pretty good. They have a small lot to the right of the post office. It used to be to the left, but they made some changes. I've been lucky by going off peak hours and have always gotten a spot. If it's packed you can always park in the Raley's Parking lot and walk across the cross walk right in front of the Post Office. If you are just dropping off a letter there is a blue mailbox out front. If you need to rent a mailbox they have them available here. You can either pay by them month in person or you can put it on auto draft.

I am beyond livid with this location, specifically my carrier. I paid rush order for a retirement…read moregift. Informed Delivery says it was delivered but it wasn't. Called their number, rings then hangs itself up. Tried to file a missing package report but can't do it until after 7 days. The USPS processes and protocols are awful. They should answer the phone so they can contact the carrier to correct the delivery. Very disappointed.

This place is in the far corner of the large shopping center. It's small, looks dated, but you'll…read moreget your stuff taken care of, and there's not super long lines. There's only one person that works here and when she goes to lunch it's closed, from 12:30-1:30pm.

Yeah it is seriously outdated (1960's) and only ONE person runs it. In fact, when she goes to…read morelunch, the office is closed. People need to realize that this is not your traditional post office and treat it as such. It is tucked away in the corner of an older shopping center where Arteaga Market is. They use this location mostly for other postal processes that are not done at the main hub on Industrial, hence having to sometimes ring a bell for service. They just open the doors out of convenience figuring hell we can give services to the public while occupying the building. Otherwise a full staff here would not be cost effective. It still has active PO boxes inside. The one person Sherry who is here is very knowledgeable and knows postage. We have used her for larger scale business problems or if I have a real question the 1-800 number cannot answer, she usually can. No she is not warm and fuzzy but she is friendly enough meaning being a staff of one, there is no time for dilly-dallying or idle chit chat or dealing with clueless people and I can appreciate that. So if you are in a hurry or have a zillion questions, this is not the location for you! Don't come right before 5 or around lunch time. You come here for a simple "I need to buy postage" or drop off a package.

In the spirit of fairness and equity, after my laborious conservation with customer service GLS…read morestated that they will try to reschedule the failed delivery in an unspecified amount of time. A couple of hours later, the delivery driver came back and amply waited until an adult in our house was able to receive the package. Thanks GLS for taking care of your customer and actually making it right.

The absolute worst delivery company on the planet. Totally incompetent, untruthful, deceitful and…read morecompletely dishonest. How this company is in business is beyond me. Their customer service reps seem like rejects from the unemployment line - incompetent, rude, too busy eating while talking to you, unable to find simple tracking numbers, etc. If you use them, you deserve to lose your parcel. That's how bad they are.

I needed a custom box cut to a certain size. The box itself was a little pricey, but servant was…read moregood. Box is good quality and the custom cut was on point. Thank you again Bro Bro I will be back.

They are great, I went to buy a box for shipping, she measured, selected an ideal box, taped the…read morebox, added my items , added packing cushioning material and sealed it up perfectly . It was ready to go, All for $10! Wonderful !! I will definitely return for any boxes,packing

We ordered a door out of state, this is the delivery company that was supposed to deliver the door…read more We got a call saying the truck broke down and we will be there in an hour. They didn't show up. We call they said the door was delivered to the wrong address and they already installed the door. This whole thing is bullshit. The company is notoriously "missing" items.

By far the worst delivery company ever. Your package will never arrive even if you have a scheduled…read moreappointment. Employees will lie and keep giving you fake appointment times.

I usually come here for my Amazon returns. I love how positive the staff are, while also not being…read moretoo much. They just seem like genuinely happy people who love adding joy and positivity to your day. Never any issues with my orders after dropping them off. I've seen the being patience with complicated customers in front of me as well as with me when I have a handful of returns. The only advice I have is to be mindful of parking as it is mostly street parking and the Safeway parking right by it is usually very busy too. Thank you for making errands joyful and for the quick service!

I go to this store a lot as it is quite close to my house. When I got there there were two older…read moregentlemen at the counter and the lady was being so very rude to them. One of the men says "I'm losing my hearing and my memory" and she was still extremely rude. She then turns to the other employee and says "you need to do this, I can't". I felt so bad for the men. It takes more energy to be mean and nasty and this lady was doing the most. When they left she continued to talk about them, in front of the other customers. Do better...