I've been coming here regularly and usually had good experiences, which is why I was really…read moredisappointed this last time. My nails started lifting and chipping after only one week, which has never happened to me before they usually last 4 weeks. When I reached out to have them fixed, I was told I would need to pay again. I understand things can happen, but when nails don't even last a week, I would expect some kind of accommodation or accountability--especially as a returning customer. Sadly, this experience has made me reconsider coming back.

Easy to make an appointment and everyone in the place was very kind. Many different options for…read moremani's and pedi's. I only had 30 minutes and could only get the basic pedi. I WILL be going back for a more luxurious one when I have time. Quality- My feet feel good and look even better. Although I was on a time crunch the technician was careful and made my toes look great. Vibe- Very clean and modern space. Lots of pedi chairs and mani stations.

Waste of money. The laziest pedicure I've ever had. And now that the softness of the masque and the…read morelotion have absorbed, they barely did anything for my dry feet. Go somewhere else.

I absolutely love Nails by T and V. I recommend to anyone who complements my nails. I've been going…read morehere for about 2 years. And I will never go anywhere else. Lee is my favorite, he does the absolute best job!!

I went here for a pedicure. Walking in was easy and we were seated almost immediately. The man…read moremanaging the space was very thorough, but a bit aggressive in his approach, as we were rushed through check in and choosing our colors. My artist was a little rude when we didn't upgrade, but very kind about the color and the pedicure was overall very nice. She set up my massage chair settings for me, which was a first but appreciated. She only painted half of my pinky toe and there is smudging, but everything is fixable and it was an overall pleasant experience.

Absolutely love it here! So many nail salons to choose from in Liberty and I'm so happy I went…read morehere. Hannah is an absolute delight and she's so wonderful! Very sweet and attentive during my whole experience. No complaints. My nails are perfect.

This is hands down the best nail salon in Kansas City! I've been a loyal customer for years. Even…read moreafter moving away when my husband retired I still make the long drive just to visit. The staff is always friendly, professional, and incredibly accommodating. I've consistently received excellent service and wouldn't consider going anywhere else. Highly recommended!

Expensive and didn't do that great of a job. Pushed me to get add-ons the entire time after I was…read moreclear that I didn't want any.

I came in to get a full set of either acrylics or gel nails, and asked for a generally simple set…read more My appointment started at 2pm, and my nails were not done until 2 hours later...Everyone there was nice which was good, but my nail set ended up being really disappointing. I have went to a different location in Kansas City, and they did my nails just fine. But this location really messed up my nails. they also did not tell me what they would be charging me until they were about to charge my card. Without a tip, the total came to $73 and I paid $83.. I asked for an orange color with two French tip nails on each hand, and a very simple, minimalist star design only on the nails that had French tips. The first photo that I have shown in this review is the design that I wanted on the French tips, and the rest of the pictures are what I ended up leaving with... on top of the design issue, my cuticles are very swollen as you can probably see in the pictures because of the drill used for my nails. I also have a couple of blood nicks from the drill. overall, I really did not like this experience and I do not plan on coming back. Today especially, it was very disappointing to have this happen, because I have felt very bad lately and just wanted to do something nice for myself. now, I am out $83 and have to go spend another $30 at least to fix my nails. I assume that a partial or full refund isn't an option, although that would be ideal. I am a full-time college student so money does not come easily to me...

$108 for gel nails and french pedicure…read more The service was okay- not the best I've had for that price but wasn't the worst. They didn't even use a brush for my french pedicure... the lines on my toes were... not clean or even. So make sure you ask them to clean it up with a brush- unless you like it freehanded..... If that were the case I would've just done it myself. *sighs* The chairs weren't massage chairs or if it was- they hid the remote for it really well and didn't tell me.

I was welcomed in and didn't fell like I was being talked bad about great service friendly staff…read moreand prices fairly

What fabulous customer service! They stayed open for me when I came in at their closing time…read more I had already stopped at two other locations who told me they wd be closing soon and not enough time for me. I called Crystal Nails and they said come on in - they wd wait for me! The staff is amazing too! So personable and courteous! I've found my new favorite place (great prices for thei services too!)

By far the best Gel Nails and Spa!!! Amazing customer…read moreservice a great Atmosphere. Jon and his staff are top notch!! You will not be disappointed

$75 for basic pedi is way too much!!!!!! Gel w/tip added (one toenail broke off and was short)…read more Before polish went on noticed my right nail was (really) uneven. I asked to even out twice and still ended up pulling out my own file to try and fix it. Gel was done nicely, but length still wasn't even and couldn't tell tip had even been put on, should have saved the $$$$ This was my 2nd visit here after an awful acrylic full set and pedi the first time, should have learned my lesson. Charges way too much for what they provide. Staff was nice I can say, but won't be going back.

I Always enjoy my visits! I have both a pedicure and gel manicure. The employees are courteous and…read morewell trained! I highly recommend this venue, Thanks!!!

I went to Liberty Nail & Spa with a friend to get my nails done. I had some swirly nail art done…read moreand overall, the experience was good. I showed my technician a picture of what I wanted, and she did a great job of creating the look I was hoping for. The one thing that caught me off guard was the price. With the tip, my total came out to be almost $100, which was a bit more than I was expecting. I believe the technician mentioned they charge extra for each color used in the design, so that's something to keep in mind if you're getting nail art. I should've asked beforehand. It also took about 2 1/2 hours which I also wasn't expecting. The salon was also very busy and crowded. I was seated shoulder to shoulder with my friend and another customer I didn't know, and it got pretty hot inside. While the quality of the work was good, the crowded and hot atmosphere made it a bit less relaxing than I would have liked.

I have been using this salon for years and have always received the best care. The selection of…read morenail colors and types is great, the technicians are proficient and their services are excellent!

I book online, request any available tech and have not had any more issues there than I have at…read moreother, less consistent, nail places. I have been going there for about six months. Each tech has been very helpful, detailed and kind. This place *does* seem very busy and I understand why: they do good work. I'm never concerned with the wait, even when I have an appointment, because I can be in a hurry anyplace else but the nail appointment is my time to slow down and if they need extra time to get to me then who am I to assume I know how to manage their business better than they do?! They do their dip powder the correct way (without UV lamps) and seem to have good repartee with their clients. No one or company can offer perfection every time so mistakes and miscommunication are bound to happen but I have found my concerns to be met with all willingness to fix what I want, when I want it. I have had a dip mani every time and only this last set had a few that came off--BUT only because I'm in the 6th week of having it (thanks snow-pocolypse and sickness...). I think their prices are reasonable and the facility is clean, albeit not pristine--they deal in paint, of course there are going to be little spills and imperfections. And to put a point on how much I have appreciated their service, I don't even live north of the river. I live in Raytown and drive my happy us all the hell north, that's how much I like the results I get here. I hope this is helpful.

I am updating my previous review... the owner immediately reached out to me... you can tell that…read moreher salon is her pride and joy... she apologized... her apology was very honest, heartfelt, and genuine... and went above and beyond to rectify the situation! Thank you!

If you receive a coupon in the mail for $30 off a $50 service, know that they will change the price…read morein store from the quoted price online of a haircut. They conveniently changed it from $50 to $49 so that I couldn't use the coupon. I thought to try them out because I received the coupon. Though the haircut was good, I feel my typical hair cutter does just a good job at $35 an hr. I might have been willing to keep going but feel the $1 difference was sneaky and deceptive. They need to change their price online so it is clearer.