Francisco and his team are effective and really nice…read more They're always busy for a good reason

Honestly I never really leave bad reviews but I had an interesting experience here. Came in for an…read moreoil change, was told I needed to replace my caliper on the rear for 320 (no problem) had my dad checked it out and turns out the caliper was fine and the only thing that needed to be replaced was the pin and brackets that hold it together (pins were $20). Popped my hood and noticed my engine cover was missing. When I came to pick it up the guy who helped was extremely passive aggressive saying comments that it looks better without it. Then to top it off wished me a "happy taco Tuesday" first of all. It's Monday. Second of all, that was microagressive as fuck. If you're a woman maybe rent a man for the day to help you get fair pricing here. Pretty disappointed.

Friendly, and professional staff. The A/C recharge diagnostic was done as fast as possible…read more I will be back for future auto maintenance.

Friendly, helpful, fast and efficient. And we arranged our service on email…read more We had an oil change and it appears everything was done excellently and quickly. It's always a surprise to see how world conditions have affected the cost of service and in this case automobile service. Part have gone up along with labor rates. To get an oil change at one of the drive through oil changes places always surprises me...isn't the format less expensive? apparently not but this service turned out to be a little less than those places which was a pleasant surprise. Thanks.

OC Auto saved us from a very expensive dealership recommendation. During a routine oil change at a…read moreBMW dealership, the service advisor told my mom she needed a new water pump, turbo cooler lines, and parking cable--for a total of over $5,700. Since I don't know much about cars, I asked my brother for advice, and he immediately told me to take it to OC Auto and ask for Cristian. I made an appointment, and after inspecting the car, Cristian sent me a detailed text explaining what actually needed to be done and what was not urgent. The repairs he recommended didn't even include the items the dealership said were necessary. That honesty and transparency meant a lot. My brother has trusted him for years, and now I understand why. If you're looking for an honest, knowledgeable, and capable mechanic, I highly recommend OC Auto and Cristian.

Brought my 2017 Cayenne Turbo in for a few issues. Spoke with Christian on the phone prior to…read morebringing it in and he was easy to speak to, patient in answering all my questions, and gave me quotes over the phone without any trouble whatsoever. Bringing the car in and dropping it off was a smooth and easy process. I explained the issues I was having or things I was noticing. After doing their diagnostics, they found several issues I wasn't even aware of. They explained the issues but also didn't push to have all the work done, they clearly stated which issues could wait and they wouldn't start any work before my approval. I personally did not want to wait on any issues, so I gave the go ahead to have all the work completed. I did have a warranty and thankfully they were knowledgeable with how the warranty works. They were able to contact the warranty company to submit a claim and fought to have as much work covered as possible. Christian texted me with updates throughout the process and wasn't frustrated or short with me when I'd reach out with questions. Unfortunately with my work schedule, I wasn't able to pick up the car until a few days after the work was completed. They did offer to do an after hours pick up, which was a nice option. My experiences with auto shops in the past have been drastically different, so this was a really great experience. I trust them to work on my car moving forward and look forward to working them again. Highly recommend to everyone!

My check engine light was on so I went to the foothill ranch Mercedes-Benz dealership and they said…read morethey charge $399 just to look at the car. So I went to O'Reilly autoparts and got the check engine light code read for free and it seemed like I needed a new coolant thermostat. At BENZ N' BEYOND, Ali looked at my car for issues and told me that I don't need a new thermostat and that it was a software error. I wasn't charged anything, the error was cleared, and I picked up my car that day and left. The experience was very pleasant and I will be coming back here for all my mercedes services and repairs in the future. 5/5 :)

I can't say enough good things about this auto repair shop! As a woman, finding a place where you…read morefeel respected, safe, and not taken advantage of is priceless .... and that's exactly what you get here. I recently brought my Mercedes in after my windshield shattered and my insurance only wanted to cover an aftermarket part. The team here made sure I got the genuine dealership windshield instead, handled everything so smoothly, and didn't push any unnecessary charges or services on me. I dropped my car off at 10 AM on a Thursday and they had me back on the road by 2 PM, so fast and efficient, even with having to order the part! The peace of mind knowing they're honest and truly female-friendly means everything. I can trust them completely and never worry about being upcharged or misled. Highly recommend to anyone, but especially to any woman who wants to know their car is in good hands with people who genuinely care and do the right thing.

This is the only shop I trust completely. And I never feel utterly broke afterwards. Usually people…read morecheck their invoice to make sure they're not overcharged for something. Here, I check my invoice to make sure they didn't undercharge me. I actually thought he forgot to charge me for some things. But no, it was correct. They are extremely affordable and honest here. Customers aren't treated like vulnerable suckers and dollar signs. Quite the opposite. I'm sure they see so many people go to other places to be told their car needs excessive and unnecessary repairs. Mike is awesome and explained everything to me. Cars are definitely not my area of expertise. And Mr. Truong has been a lifesaver countless times over the years. He's also hilarious. I'm very grateful for people like you both.

Smog Check. Manager was very knowledgeable and Helpful. Vehicle was in and out in less than an…read morehour. Everything went so well I plan to use this shop for all future mechanical requirements.

I can't say enough great things about Super Service Aliso Viejo! From the moment I walked in, the…read moreteam went above and beyond to make sure I was taken care of. Tim was absolutely fantastic -- knowledgeable, friendly, and genuinely invested in helping me out. He took the time to walk me through everything and made sure I fully understood what was going on. What really stood out was how hard they worked to save me money. Tim found discounts and options I never would have known to ask about, and I left paying significantly less than I expected. It's rare to find a service provider that actually looks out for your wallet, but that's exactly what happened here. The level of care and attention I received went far beyond what I've experienced anywhere else. Every detail was handled with professionalism and a smile. Super Service Aliso Viejo has earned a customer for life, and I'll be recommending them -- and Tim specifically -- to everyone I know. Five stars, without question!

I used to love Super Service. Since Tim has been there I have noticed over-charging, lack of…read morerefunds when car was not fixed or correctly diagnosed. I think it is a huge conflict of interest for Auto Service Managers to be bonused on monthly charges. I tried talking to one of the owners and he was equally rude. I will never go here again. I have even filed a report against this business. Hugely disappointed AND disrespected. It's a 'good ole boys' business. Be careful. Response to Bob: Bob, that is not what happened. You believe Tim's version of the story and didn't even listen to mine. Maybe ask Chris who was helping out that week. He was a decent guy. You owe me a refund. You just lost a great customer over $531. Your loss. First after replacing a few spark plugs and Ignition coils that burned out repeatedly - and was not the actual problem (took car home and it was shaking violently the next day again) Tim told Me ' you need to see an ECU specialist ( cars computer) and actually recommended me to one company that were specialists. Ok. As I was on my way to tow the car to the specialist, Tim called me back and said 'hey, guess what - it's the ECU( um, we already knew this and you said I need to go somewhere else for am ECU specialist). Tim said he had the last ECU new computer in the U.S. on hold. Tim, who said they don't do this type of work just the day before said "It will cost $3350 and we can program it too." Ok. Weird. Just before this conversation with Tim, I talked to 4 ECU Specialists in the area. Only one thought they could fix it and they would only charge $1150 for Parts, labor and programming. Tim suddenly decided they could do it. He can lie with a big smile on his face, sadly. And his boss didn't listen to what actually happened - he interrupted me and was really aggressive. He shut me down saying 'I was going to remove the ignition coils and give you a small, partial refund - but now I won't." Big man..."ladies, beware of these crooked mechanics." Seriously, I would never let these men touch my car ever again. If you want to be drastically overcharged and lied to - and not refunded when they misdiagnose the problem - run! Don't walk away from 'Sh*tty, Service' - oops, I mean 'Super' Service' - what a horrible and stressful experience. These people only care about one thing. Ripping you off. I have filed a BAR report on them. Hopefully they don't get away with fake repairs...I had a previous bad experience with Tim also - he tricked me into signing a doc that they would charge me $150 for diagnostics on the Engine light. There was a host of 'problems amounting to thousands of dollars. I left and got a second opinion. None of those issues were actually wrong with my car. And he wouldn't apply that $150 to my Repairs as promised. He took that money and didn't actually repair a thing. Very salesy 'fake friendly'. Watch out!! I hope businesses like this are quickly replaced by integrity-based, service oriented companies who stand by their word. Please don't let them rip you off too.

Once again craig and his team are absolutely amazing , my mustang had a really bad oil leak and his…read moreteam took care of it and got it done in less than 2 days. they treat you like family there , i love these guys. thank you !!!!

Incredible experience! The staff is so kind and helpful each time and very affordable pricing. Will…read morebe making this my new spot whenever I need fixes on my car!

The check engine light was on in my car, so I brought it to Mission Viejo Transmission & Auto…read moreRepair. The final service was exactly what was needed. Greatly appreciated.

Service completed: CVT Transmission fluid exchange and diagnostic…read more Purchased Service through Groupon, Nissan quoted me just for the diagnostic over $250. Mission Viejo transmission completed diagnostic and fluid exchange for the price of the Groupon I had such a great experience at Mission Viejo Transmission & Auto Care! From the moment I walked in, everyone was friendly, professional, and incredibly knowledgeable. They took the time to explain everything clearly, answered all of my questions, and never once made me feel uncomfortable or pressured. As a woman, taking your car in can sometimes feel intimidating, but that was absolutely not the case here. The staff was kind, honest, and respectful throughout the entire process. I truly felt like they had my best interests in mind and were focused on helping me make informed decisions about my vehicle. It's rare to find a shop that combines expertise with such outstanding customer service. I left feeling confident that my car was in good hands and grateful for how well I was treated. I highly recommend Mission Viejo Transmission & Auto Care to anyone looking for trustworthy, honest, and genuinely caring automotive professionals!