I initially left a 1 star review due to a billing issue with insurance. My daughter was not told…read moreabout a $100 copay until after she was seen. We have amazing insurance and typically pay a zero copay for all in-network visits aside from ER visits. After she was charged I called our insurance and found out that urgent cares can bill under different codes some of which make them fall under the ER visit category. My issue wasn't the fact they bill in that way it was that she wasn't told until after she had been seen and we didn't have the option to seek other care that would be covered for her non emergency issue. The doctor himself called me to discuss the issue and apologized for how it was handled. He adjusted the charge and refunded my daughter the copay. We did not ask for a refund or expect one because we weren't disputing his services. He was very kind, authentic and did not dismiss my concerns. I truly appreciate and am impressed with how he handled the situation. It is clear he cares more about his patients and practice then he does profit and truly strives to do the right thing. He could give a masterclass in customer service.

This is going to be my new urgent care! Dr Azeem and staff were fast, efficient, and took the time…read moreto listen to my concern. There was no line and the facility is super clean. Thank you!

Had my drug testing done here(3/21/25) Owners and employees…read moreare very friendly. Also place is very clean. I will definitely come back here if i need future tests done

The place was clean. The lady working was so nice. I was in and out pretty quick. I would go here…read moreagain if needed. 5/5

Made an appointment for 915. I didn't get in until 1015. What a joke what's the point of an…read moreappointment. The worst part is people are sick and the waiting room is literally 40 chairs next to each other with no space in between.

9:15am appointment on 4/22/26. Arrived and checked in at 9:05am. They didn't call me back until…read more9:55am. Why bother offering appointments if you still have to wait 40 minutes?

Let me start by saying that I HATE having to get blood tests because my veins like to hide and…read moreneedles make me squeamish. I've been to this Labcorp location twice now and although I don't enjoy getting my blood drawn, I no longer have a sense of complete dread because both of the phlebotomists here are VERY good at what they do! Even with my small veins that dive for cover, they have found them and been able to poke them on the first try without having to "dig" ( just the thought of digging for my veins makes me queasy ) The technicians are friendly, professional, confident, and excellent at what they do. The front desk staff is also friendly and efficient.

I'd like to provide feedback about my experience. I scheduled a 3:00 p.m. appointment through the…read moreonline system and arrived at 2:55 p.m. When I checked in, I was told that I had booked the appointment under 'Lab Work' instead of 'Employment Drug Testing,' and that drug screens aren't accepted after 3:00 p.m. I understand there are different appointment types, but the online scheduling system was confusing and didn't make that distinction clear. As a patient, I believed I was booking the correct service. Because of this, I spent money on Uber, lost time, and had to return the next day. I also don't understand why I couldn't be accommodated when I was already there before 3:00 p.m. and a urine drug screen is a relatively quick test. Even if it wasn't possible, I would appreciate clearer scheduling instructions so other patients don't experience the same issue. I was talking with Lily but even then i had asked her to squeeze me in at 2:55pm, she said they're not able to and i have to come back for a courtesy appointment the next day. I'm extremely upset with this situation. I've been going twice in the same clinic achieving nothing overall!

AVOID IF POSSIBLE! I had an appointment on 12/31/21 for…read more3:15pm. I waited almost 2 hours to finally get my nasal swabbed at about 5pm. Today marks 5 days from getting the test, and I have not received anything from their organization. I've emailed them at their different emails: info@covidclinic.org and Results@covidclinic.org. I've called the telephone number and no one will pick up, and I've also filled out their form to request "missing results". I needed these PCR results for my employer this week. I understand that they have seen an increase in demand for tests, but having customers wait 5+ days for results is absolutely unprofessional on their part.

Once again, I always give this urgent care 10 stars and above first of all, I'd like to give a…read moreshout out to Aramis in front he's amazing. He goes over and above for you very kind.. This urgent care you're literally in and out in less than an hour even when they're busy

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

715 am, Saturday, May 16, 2026…read more I came an hour early to the Quest Lab to find out if they'd take me early before my appointment time as a walk-in. Not sure if it'll happen as I already have the standing appointment. The self service kiosk is easy to use, there are four machines near the entrance. Plenty of parking spaces here at the medical plaza. There's a constant arrival of patients, so not likely to be seen earlier than the appointment time. I have no idea when walk-ins would be seen as appointments have priority. I don't recommend trying to get here any earlier than ten minutes. The restrooms are clean, however, there's no wall mounted soap dispenser. That's such a big miss! Super silly having that gallon sized pump hand soap on the cabinet away from the sink. The hand dryer works well, there are no paper towels. This one is weird too, I was given a small plastic double Dixie cup with lid instead of the medical grade plastic urine collection cup. Hmm... Not sure if that was because I had to go before she had a jar ready and labeled. My phlebotomist was professional, yes. But she wasn't as good as the other one I had previously. All I care about is that they're able to collect the blood sample on the first insertion of the needle. Don't miss! Haha.

I haven't been here since they finished their remodeling…read more I love how they have so many kiosks with a clear divider for some privacy from patient to patient. The waiting room is large and they have long business hours from 5a-5pm. I don't love getting my lab drawn in general but I am happy to have this location close to my house. Mobile check in is nice.

There are some people you meet who leave a lasting impression on your heart, and Claire at Labcorp…read moreon Rose Drive in Yorba Linda is one of those people. She is truly one of the sweetest, kindest, and most patient human beings I have ever met. I've always been afraid of needles, but somehow Claire has a way of making something I dread feel calm, comfortable, and even enjoyable. Her gentle nature, warm smile, and genuine compassion immediately put me at ease. She doesn't just draw blood--she cares for people. Healthcare can be intimidating, but Claire reminds you that kindness is one of the best forms of medicine. She treats every patient with respect, empathy, and such a positive attitude that you leave feeling better than when you walked in. Thank you, Claire, for the incredible work you do every single day. You make people's lives better in ways you probably don't even realize. Your compassion brings comfort during vulnerable moments, and people like you are the reason so many of us feel safe. Labcorp is truly fortunate to have someone as extraordinary as you.

Considering the abysmal reviews for this Labcorp on Rose Drive, maybe I've just been blessed by the…read morelab gods but honestly, I've always had a great experience here. The techs have consistently been friendly, cool, and professional, and check-in is super easy whether through the app or the self-service kiosk. Their waiting area is not bad, it's clean and bright but it does get uber busy at times - so I hope you have an appointment. My personal take - I've learned with ANY lab (Labcorp, Quest, etc.), making an appointment well ahead of time is the real MVP, fortunately, I have not experienced them f'ing up my appointment but it seems they do with some patients. Maybe approach someone in the front desk and kindly bring this up to their attention? It can save you and others from unnecessary frustration, long waits, and the urge to dramatically rethink your entire life in the waiting room LOL. On occasions that you unfortunately you got a same day rush lab order - walking in can be traumatic but miracles do happen like when I walked in at 2:45 PM one time with literally 3-4 people in there or check the app and drive miles away for a location with an availability... or be like Job... we can all practice a bit of patience in a world where everything is in a rush. Cheers!