very rude and unprofessional, called to inquire about a few vehicles (im looking to buy 3 from them) they just hang up on you when you call with questions. You would think they'd be in the business to sell more vehicles. Take your business elsewhere. read more

If I can give this place 0 stars I would! I had purchased a 2016 ford explorer in less than a month I had transmission issues!!! They told me everything was working everything was fine etc. they didn't want to be responsible for anything even though the truck broke down during the 30 day warranty! Another thing they had told me they would contact me when my stickers came in from my plates && they never did I had to call them to follow up with that && when I called they had told me they had been there for weeks! WEEKS! Mario is very unprofessional && rude af. This man doesn't have any type of manners towards woman please don't come && buy any cars from them! SCAMMERS is what they are vale auto sales literally valen verga disrespectfully read more

I went to go look into buying a car from them and did all the paperwork this was my first time buying a car and the manager helped me he didn't explain anything to me at all and just Told me where to sign kept my check stubs than proceeded to lie to the police saying he didn't have them and I tried to back out the day after he denied it and said I had to take it when I did not pay him any money or have the car in my possession all I did was the paperwork and he is very mad I want to back out and is now trying to take legal action this place needs to be shut down they have had the same cars for years and lost their license in 2017!!!!! Horrible place to buy cars they scam you !!! And are greedy read more

Please read before purchasing!!!! 0 star!!!!! if intresed read HORRIBLE HORRIBLE HORRIBLE business!!! this would probably be my first time ever writing a review, and for me to go out on my way to write a review it says something. I do not recommend this place it is HORRIABLE. In fact, I wouldn't trust this place. there has been multiple problems to my 2017 Hyundai ELANTRA. since day one of purchasing the vehicle from there, he had only fixed one problem, and the other issues with the vehicles are expensive so he doesn't wanna pay the price. Long story short we tried resolving the issue with him and for one when we go to his location he will suddenly not be there or he will take the car and do whatever with it just for me to get it back with the same problems, if not more problems so therefore I went out of my way to talk to the supposedly mechanic that fixes the cars for him and he mentioned that he never touched my car and he mentioned to him that the issue with my vehicle it has a sensitive problem that he doesn't want to touch and it's expensive because he doesn't specialize in that problem and the owner would claim that it is fixed and there's nothing wrong with the vehicle so till this day, I'm still bugging him to get this issue resolved because he said that he will fix it and now he ignores me and makes up excuses or doesn't respond. I forgot to mention that for me to get my tags it took about five months to receive them. horrible businessman I would not recommend this place. My mother-in-law purchased a vehicle from him and he seemed OK so I trusted him just for me to have a horrible car and dangerous car now I'm stuck with the car that barely even functions and I'm constantly running into problems with it if I could get a return I most definitely will but I can't because of contract, I hope nothing but good but in this situation I hope for something else. he has done me pretty dirty and has lied to me and manipulated me what a horrible place do not come here save your money and go somewhere else. One last thing I forgot to mention was that he took my car to San Diego for I'm pretty sure a personal trip for himself as he claimed that he was getting it fixed just for her to come back with high mileages, and I just filled up my tank just for it to have no gas in it and nothing till this day still bugging him asking him to still fix the expensive problems it had and he just ignores me! horrible experience read more

This place is shit to buy cars they suck at customer service they told me when I first got my truck they would give me warranty for 30 days so I been using it I sent my truck to get an oil change the very next day after I got it they said don't worry taken care of I checked my dip stick I was missing 2 quarts of oil I took it in on a Saturday to get "full service" went in today to get it and they didn't start anything on my truck so I told them I'd take care of it but dam sure I will take the bill to them to pay I will have lawyers pending if they deny I got home checked the dipstick truck basically had NO OIL check engine light was on dropped 3 quarts of oil in motor light came off immediately BUYER BEWARE stay away from this crooked place they just hustle people but they will hear from me again read more

Vale Auto Sales - Car Dealers Near Me - El Monte, California

I usually don't do the whole review thing but you know at this point I have to this is my second time comming here the first time was great and my car was amazing no problems with it at all not a hard at all I recently got in a accident ware I totaled my car needed a new one came back and got a car here and let me tell me I REGRET it this place is so unprofessional poor communication and all they do is lie rude and give u the run around not to mention the car sold to me was a lemon n broke down on me the the first week I got it I was stuck in Ontario car wouldn't start and they even tried to make me pay for the tow next the radio n doors stop unlocking n locking radio won't play air bag sign won't go off said they did a oil change but didn't not to mention still haven't received my tags n I call I get no answer or no reply when I text then they have the nerve to send me a text when a number like if it's my job to go looking for my tags n getting them I'm so annoyed n feel used by this people don't waste your time comming here there's way better places n offer you honesty I will not ever come back and they lost a customer and I will stop referring people aswell THIS PLACE IS SAD AND THEY JUST USE YOU !!!! read more

Vale Auto Sales - They never reply and when they do they send you the number to figure it all out yourself like if you work for them this place is TRASH!! - Car Dealers Near Me - El Monte, California

They keep blaming that former employee named muggy but in reality after the guy was fired the cars kept on being sold as lemons I got a traverse from them after miggy was gone and the transmission blew up and guess what these fucks gave me the run around I'm working on getting a lawyer I'm not forgetting about this shit at all. Not to mention the same thing happened to my sister at this place read more

I bought my GS here and man was it a piece of shit, within 3 weeks of owning it the battery took a shit and they pretty much told me to pound sand. That battery was 500 bucks because only Lexus sells that size, fast forward 6 months and most of the exterior trim is falling off, I actually had a front brake rotor fall down to the wheel because they didn't tighten the caliper mount bolt. The AC stopped working and more importantly the hybrid battery took a shit, these cars are garbage and they prey on people with messed up credit/people who don't know/impulse buyers. Fuck these guys read more

This place rips off people to the fullest extent! Do not ever do business with them they will make promises they can't keep and if they do say they will do something make sure to get it writing word per word. They are con artist and need to be shut down immediately. If you need a car go somewhere else! When they take your money it will be like taking your soul ! These people are evil and do not care about the customer and will just take away as much money from you as they can! They sold me a lemon piece of sh*t car! I got suckered in and played and do not wish for this to happen to anyone else. Do not do business with this devil of a dealership! read more

Long story short I've had my car for less than 6 months and needs an engine swamp on top of what. I owe ... if you can avoid this place I would ... as the owner himself is rude as well read more

If i will be able to give this place 0 stars i will. They take advantage of people who are in need for a car I bought a car from this dealer after i drove it i notice it needed brake pads , brake rotors needed oil change needed an alignment and a couple of cosmetic stuff. I texted the guy " miguel" who claimed to be "THE BOSS" he said he will take care of everything the car needed 100% (i was happy to hear that) . The next day i drop him off the car amd by the end of the day he text me saying everything is done , i was shock to hear back from him so soon. Next morning i go check on the car no oil was change non of the cosmetic stuff was done only things that were done was the alignment n the brake job ( wich it was a half ass job) they didnt buy new rotors they cut them and didnt even tho a good job the surface of the rotors is bumpy and the brake pads not even look or feel new, funny thing is that they had a car just like mine at d dealer so i picture they just swap the brake pads anyways when i confronted the so cal boss he said"when u bought the car u saw how it was so yea" i took the car to a buddy of my whos a mechanic he notice that im gonna need new wheel bearings and some other stuff. This dealer most likley is gonna have a lawsuit coming there way if more things continue to pop up is sad to see how they hassle people just for them to make and keep extra cash on there pockets i dont recommend no one to buy a car here ever read more

I have nothing but positive things to say about this business. My husband and I have financed 2 cars through Vale and they made the process a breeze. Our credit was not so good but they got us financed in a heartbeat. Where other car dealerships in the area found some issue with us Vale had us in a vehicle within that day. Hector & Victor were awesome!! And Miguel also made things happen. Very nice guys. I would never go anywhere else when purchasing a vehicle. Great selection and great prices!! Thanks guys!! read more

If you're looking for a reliable car at a great price DON'T SHOP HERE. From the start I was hustled into what I soon came to find out was a lemon. I financed a great looking sports car. I took it for a test drive and noticed the check engine light was on. The dealer told me not to worry about it that they would take care of it. They actually wrote that on my paperwork. I drove off the lot and to my surprise days later light came back on. I called the dealer and again they said they would take care of it. They reset it and it came back on again. A month or two later I had to take my car in to get serviced because it wasn't running well. My engine was rocky. They fixed it. 6 months later the car emits plumes of black and white smoke. The dealer starting dodging my calls. He only replied when I threated with a lawsuit. My car needs a whole new engine swap and it's only been 6 months! I drove the car ten miles to and from work. The dealer refused to pay for anything or to give me a refund! I financed the car for 14 grand and now they want me to pay an additional 3 grand to have it repaired. Buyer Beware. Lawsuit Pending. I have the correspondence and paperwork to prove my case. read more