Car wash is super fast and efficient. The staff are helpful and professional…read more I like self service vacuum stations I have a monthly subscription and go there on regular basis

Deeply disappointed with Mr. Wash. For $30 -- the most I've ever paid for a tunnel car wash across…read morenumerous states and high cost-of-living areas -- I expected at minimum a complete, quality clean. The machine left my car incompletely washed and dried, and to top it off, the manager informed me that vacuums are a separate $4 charge. In all my years using tunnel washes, I have never once encountered a pay-to-vacuum policy. Every other car wash, regardless of location or price, includes vacuums as part of the basic experience. The problems didn't stop there. There were no towels or paper towels available -- just a bare-bones setup clearly designed to cut costs while maximizing charges. The service technicians were inattentive and unhelpful, and the lane attendant directing me into the tunnel provided zero guidance, resulting in me curbing my wheel on the way in. This place charges a premium and delivers well below average. Poor value, poor service, poor execution. I won't be returning and would strongly caution others before spending their money here.

Fast, friendly, vacuum interior, wash mats, dry after wash, scrub tires........that's…read moreenough........zzzzzzzzzzzzzzzz

I drive from Alexandria to Vienna, VA , 40 minutes each way to get the most amazing car wash!!…read moreCustomer care and value is excellent. I come out feeling as if I'm driving a new car. If you have any suggestion or car wash need they take it to heart and provide. It's the best!!!an

Mike & Prince, You…read moreare the Golden standard in car detailing. You shined my Mini Cooper S, 2 BMWs (M3, M4), and 2 RAM Trucks (2500 Larami, and a TRX). You are unmatched and the gold standard in Car Detailing! I thank you for your passion for clean cars and fuzzy Golden Retriever's....

My son's Jeep developed a major leak around the sun roof. The carpets were two inches under water,…read moreand the upholstery was soaked. By the time we discovered the problem mold and mildew had developed with the accompanying smell. We had a deadline to meet of three days. Despite several other vehicles ahead of us for similar service, the owner, Michael, did a rush service, and we made our deadline. The car looks and smells brand new. I can't give Pro-Clean six stars, but if I could, I would. BTW - the cost for this was hundreds of dollars less than other similar companies.

I came to Flagship after my car was shipped from the west coast during the snowy weather. It needed…read morea wash ASAP! The experience was very straightforward and although there was a line, it moved quickly. Wiping my car down and vacuuming the inside for one price was great. I will return.

I paid for the Ultimate Service at Flagship in Vienna and I'm honestly very disappointed. The…read moreservice quality was far below what was promised. When I picked up my car, it was still dirty and looked like it had barely been cleaned. There was dust and dirt left inside and the exterior didn't look properly washed or detailed at all. It honestly felt like they rushed through the job or skipped steps completely. If you're charging for a premium "Ultimate" package, the car should come back spotless and properly detailed, but that definitely wasn't the case here. I expected professional work and attention to detail, but unfortunately the result didn't reflect that. I wouldn't recommend paying for the Ultimate Service if this is the level of quality you receive.

Very professional and great work. They were timely and communicative. I'll hire them again!read more

I recently had my car ceramic coated by Shah's Detailing, having the paint prepped properly, and I…read morecould not be happier with the results. The attention to detail, professionalism, and expertise they brought to the job were outstanding. My car's paint looks glossier than ever. The System X ceramic coating they applied gives me peace of mind knowing the finish is protected for years to come. The hydrophobic effect is incredible. Water and dirt just slide right off. From start to finish, the team was transparent, punctual, and took the time to explain the coating process, maintenance tips, and warranty coverage. If you are in Northern Virginia, Washington DC, or Maryland and looking for a high end ceramic coating service for BMW, Mercedes, Audi, or other luxury cars, I highly recommend Shah's Detailing. They deliver showroom quality results and truly care about protecting your investment. Most importantly they go to you!!!! They also offer a lot more car care options other than just coatings.

Been working with this crew since 2021 when I bought my lil' precious 2010 Audi S4. Phenomenal work…read moreevery time. I'm sadly selling this magnificent vehicle--given the DMV is the worst place in America if not the world to drive a car of any value or one you remotely care about--and they got it showroom ready in a few hours. I actually stuck around the shop to watch them work and they were all cool af and speak with. I plan to take my next vehicle there at least twice a year for their signature detail work. Well done all, you're the best.

Great service great job They completed a full detail for my…read moremom mobile it was great. They will also do mobile detailing for you. I opted to take it to them but next time I will have them come to me.

Not worth the $44 package. I was not looking for a deep clean by any means since I have an older…read morecar. But multiple areas in the car didn't look like they had been wiped down or vacuumed at all. My trunk definitely was not vacuumed and my passenger seat wasn't either.

This Flagstaff Carwash ​location in Mclean ​is t​e​rrible and should be avoided. The Manager and…read morestaff here are not interested in customer service at all. Flagship Carwash has some great locations which I could recommend ​but this is definitely not one of them; drive past this one and go the another. This location is pitiful, and questionable - really bad management. Would not recommend.

Started using this place roughly a year or two ago when a neighborhood gas station/repair shop was…read moresold. At first I was thrilled as the service manager was nice enough and I enjoyed going there. -This past weekend it changed dramatically and NOPE will never go back. Backstory- called roughly 2 weeks ago because my car needed some items done. We agreed that because the parking lot is small, I'd swing the car over to have them look at it so they could order the parts Saturday- stopped in and someone I've never seen before essentially refused to look at my broken mirror. Saying "well I can tell you now you need a new mirror" ironic considering he hadn't step foot from behind the counter. As he was "too busy" LUCKILY A SHOP WASNT "TOO BUSY"- walked out of there vowing to never go back and called another shop in Falls Church. The gentleman said "bring it on by. Happy to look at it" went to that shop and the nice guy not only looked at it but showed me the parts online to order (spoiler I don't need a new mirror) so I could save money from buying through a dealer. He then went as far as to remove the hanging pieces so they wouldn't damage the paint In conclusion- Schmitz managed to lose out on a broken mirror (purchase and replacement) fixing the cable for the gas tank, oil change, emissions and state inspection, and a car wash all because the guy "was too busy" I suggest finding other places that value customers

Came here to get my safety inspection done, was in and out and under 20 minutes all the gentleman…read morebehind the counter were very helpful. As a woman sometimes it can be intimidating walking into mechanical shops. Everyone was very helpful and informative. Thank you so much.

It was terrible experience. No customer service and not the service I expected for the price they…read morecharge for a simple car wash. Not going there ever again.

This place scammed me and did a mediocre job for the price in the process. I paid for the $80 tier…read moreinside and outside cleaning in advance. When I came back to pick up my car it was blocked in. The guy informed me that I actually needed to pay $200 because it was too dirty. I told him I didn't agree to that price, and had I been told that upfront I would have taken my business elsewhere (I have paid that price for someone to come to my house for a complete detailing, which this company did not do). The guy shrugs at me, picks up the keys to the car that is blocking me in, and hits the lock button. He then says "ok I'll charge you $80 again" and makes me pay that to get access to my car so I can leave. The best part? They didn't even do a full vacuum. There is dirt under all of my mats, around a car seat, and pollen wasn't wiped off around my mirrors or trunk. Don't support this business, and as a woman, I can't help but wonder if they would have treated my husband that way. Terrible.

I've been bringing my vehicle here exclusively for the past year, since I purchased it, and until…read morethis last visit, I've had consistently good experiences. I've trusted them with routine detailing and even had my vehicle ceramic coated here, which is why this situation was so disappointing. On my most recent visit, I paid extra for an interior and engine spiff up, but the interior was clearly not properly cleaned - surfaces were not properly wiped down and it appeared to have only been vacuumed. I also specifically asked that the inside of the hood be wiped due to salt buildup from recent snow and was told it would be taken care of. When I got home and opened the hood to check, the secondary hood safety latch was broken. This had never been an issue before and raises concern about potential damage while the vehicle was being handled. I reached out to Kian (owner/manager?) twice to ask whether they had any issues opening the hood, hoping to understand what happened and address a vehicle damage issue. Both messages were read, yet I never received a response. Mistakes happen, but when there is a possibility of expensive damage to a customer's vehicle - especially from a loyal, long-term customer - the lack of any response is highly disappointing and unprofessional. I was genuinely hoping for at least the common courtesy of a reply. UPDATE: repair cost was $350

Honest service from a small business. My car looked as good as new. Highly recommended!read more