The men that work here are so kind, honest and awesome!! I used to go to Valvoline and they lost me as a customer for various reasons. This location has been nothing but wonderful! Highly recommend. read more

Very satisfied with the service here. There was no weight and they were very friendly and efficient. Prices are fair and they also have coupons online to save you money off of your oil change. They are meticulous and fast with a smile. Great location, highly recommend recommended! read more

This Jiffy Lube is an absolute nightmare. Last year they put the wrong oil thickness in my car, which forced me to go back FOUR times plus drive all the way to my dealer in Irvine. Only after all that hassle did they promise me a free oil change to make up for their mistake. Jose and Adrian both told me it was noted on my profile. Fast forward to now I show up to redeem that free oil change, show them photos proving I was there, and they still claim they "don't see it in the system" and refuse to honor it. I even left work early twice (which cost me money) to try to get this resolved. One of those times, they told me they close at 6 p.m., but when I arrive at 5:50 p.m. they said "oh no, we actually cut off at 5:45." Another wasted trip. This place lies to customers, does sloppy work, and then refuses to take responsibility. They wasted my time, my money, and my patience. I will never come back and I strongly urge everyone else to stay far away from this location. read more

Came for a top off on my oil and received the best customer service from Anthony. Everyone here was so helpful and nice. Thank you!!! read more

I got here real early in the morning And right away I was greeted and helped with my vehicle. I intended on only getting an oil change this morning and while they were checking my car I was told multiple things that needed work. My air filters were long overdue and I was also informed my brakes needed changing. Even though I was on a budget they have great customer service here i made sure I got my air filters changed since it was brought up to my attention. I will most likely return again since they provide great customer service here and get everything done pretty quick. read more

The first time I visited this location, the environment felt tense, uncomfortable, and honestly, a little predatory. It was enough to make me question whether I'd ever return. On my most recent visit, though, the shift was undeniable. I later found out that management had changed, and not just management. The staff, the supervision, even the way things operate now feels completely different. It's clear there was a full overhaul, and the difference is more than just policy or personnel, it's felt. The space is lighter, calmer, and more balanced. You don't just see the change, you experience it. And it makes all the difference. Glad to see this place finally reflecting the kind of leadership and environment that makes people feel safe, welcome, and at ease. read more

I came in for a simple oil change and they tried overcharging me. They even tried adding a $50 check engine light repair on the bill, my car didn't have a check engine light. You can definitely find better and honest service somewhere else. read more

Oil change & filter change, cabin air filter change It all went great, drove up before 4pm on a Friday, no line, drove right in, I had brought my own synthetic oil (7ish quarts) , oil filter and cabin air filter also from the dealership. They gave me a big discount for bringing my own items. They charged $15 additional to install the extra cabin air filter that I requested. Very nice friendly staff, patient with my questions and knowledgeable. I physically could see them using my oil! Tn you guys ! read more

I stopped by because I had a flat tire, and the staff was kind enough to check the tire pressure and add air. Everyone was incredibly friendly and helpful--such great service! read more

I came here for an oil change and they were so quick , clear, and HELPFUL AND HONEST . I felt like I could really trust them to take care of my baby girl. Also, my car is from the 80s so it means a lot to find people I can trust. read more

Took my car a few months back because my car was in need of an emergency oil change because my oil life and quality was at -310 so i took it in to this location. They did the job well but now I'm trying to change my oil and they went way past the factory torque spec (which is 29.5) on my oil drain plug and now it's seized. My gut is telling me they used a 1/2 inch torque driver instead of a torque wrench to torque it to spec. read more

I was serviced by this jiffy lube not too long ago, I have always been a valvoline customer but now I will be switching over to jiffy. Not only does this crew display professionalism but they have amazing rates. I felt at ease with the customer service I received and will continue to be a regular. Nolan, adrian, and jose were very knowledgeable with my car and responded immediately to my issues. Not only were they busy with others they continuously checked in on me and my car and got me out fast and swiftly. Definitely happy with the job they did on my car! read more

Quick and easy service! Needed to add some engine oil, and I got what I needed with no hassle. Staff were extremely kind and easy to work with too. Would recommend in a heartbeat! read more

Edgar is awesome! Go here!! This place is more efficient, much less of weight, and more straightforward and honest people. The other Jiffy Lube in mid Wilshire area is dishonest, long lines, over promises, bad Customer Service read more

I brought my velar here. Great service at this location will be coming back here. Everyone is so nice

Total nightmare! I was there almost 2 hours. The service person Chima was pushy and a liar. I wasted time and money. I will never go back to that location again. read more

First, I'm always pleased to see women in career spaces that have been traditionally dominated by men. There was something empowering about the thought of a woman performing my oil change and it would have been a first but... I periodically visit this shop over the past 5 years when I don't have time or cant get an appointment at my dealership. Right now my oil changes are covered by the dealer warranty but that ends soon. Had it not been for this unpleasant interaction I would have been coming here regularly in the future for my oil changes due to the convience of location. After getting my info mileage etc, she walked away then came back and said, "Just so you know the prices for this type of oil change have gone up to $120." I was a bit surprised because I had gotten a mail ad about a special they were running on synthetic oil that was going to be around $80. I usually pay around $90 here. When I mentioned the ad, she glared at me annoyed then said, "I don't make the prices." Then glared at me again. Mind you, I hadn't even mentioned the $20 off coupon for checking in on YELP. I politely looked her in her glaring eyes and said, " I know you don't make the prices, I just said I got an advertisement in the mail about a special," she continued to glare so I said "No thanks, .have a nice day." If you don't feel like doing another oil change today, just say that. I left right then because I instantly remembered a Pop and daughter spot I'd gone to for tires in Culver City that not only had reasonable prices, but kind and courteous service. Stay tuned for that review in the next few days! read more

Jiffy Lube Oil Change - Me leaving because they want $120 for an Oil Change. - Auto Repair Near Me - Culver City, California

The customer service was actually awesome when I brought my car in for a Water Pump replacement. After under a year my water pump failed, I took my car to a mechanic and he said the pump had no brand, and it shouldn't have failed I. Less than a year. I tried calling jiffy line warranty and they said this store was not registered under them. Odd I have been calling for a week now trying to get a manager on the phone to talk about the part and warranty to no avail. Every time I call the manager is not in and no one else is able to speak with me about the issue. read more

Came in for a basic oil change and was in and out pretty quickly. The staff was friendly and explained everything clearly, including what services were recommended without being too pushy. Prices were fair for the convenience. Overall, a smooth and efficient experience -- I'd come back for routine maintenance. read more

AMZING FIRST TIME EXPERIENCE. First time at this location after going to their sister store in Santa Monica for months, GLAD to see how we'll both of these operate with their management, team and the same quality of service they deliver. Time efficiency is top notch! Smaller store which leads to more attentiveness to the customers and I enjoyed that very much. Can't wait to return for my next oil service! read more

I appreciate the help Adrian and Anthony did I from Seattle all the way down here. I'll come back here fasho

This Jiffy Lube messed up my car. It caused problems that should've never happened, and then they acted like it wasn't a big deal. The people working there don't seem to know what they're doing, and the manager was no help at all. I ended up wasting time and money because of their mistake. Terrible place don't trust them with your car! read more

Fantastic, over-the-top great customer service from the team at this Jiffy Lube today! My car was towed/impounded from a parking lot after the battery went so dead it couldn't be jumped, and ended up at the tow yard across the street. The towing company people were no help at all- after I paid to get it out of impound, they dumped it in the red zone out front- wouldn't even take it across the street to where I could get a battery. The team that was there today- I can't remember all three of their names- helped me get the car over to them and replaced the battery in minutes. I am so grateful that they went above and beyond to help me out. They made my day! read more

Customer service was excellent. Nolan is a really good guy, explained exactly what they were going to do and was very responsive when I had questions. Also a great attitude and extremely friendly. You don't find this kind of customer service much anymore and I really appreciate it read more

Anthony was amazing! My light went on despite me not needing an oil change and Anthony was very honest and still took the time to answer all of my questions. 10/10! read more

Was helped by Adrian & Anthony. Went in for coolant top off and they could not be more helpful and fast. I was in and out super quick, amazing service read more

I had a wonderful experience with Miguel and Tony. They were incredibly efficient, honest and kind. I highly recommend this location.

Amazing staff very friendly would recommend. Place is very clean the people are very courteous.

Rodolfo is amazingly helpful. He answered all my questions and made me feel comfortable and intelligent.

This place is awesome!!! Got an oil change in like ten minutes without an appointment. Everyone here is so kind and professional. The very nice man working the register today (11/4) was so patient with my many questions. I typically avoid chains/big brands because there's so many horror stories about overcharging, bad faith consultations, etc. Had none of those issues here! read more

This place tried to scam me out of $800. They showed me what was "wrong" with my brake system on my rear wheel and quoted me $800 to replace the parts for not only the side it was messed up on, but the opposite-end because it's better to have a suit of newer parts compared to only one side. I was also told that I should not drive my car because it was extremely dangerous to do so or otherwise my brakes wouldn't be able to work if I tried to brake when needed. So, I took my car two two other places to make sure if my car needed any replacements in that area, and both mechanics said they didn't see anything that needed replacements. Make sure to always get quoted elsewhere before deciding to simply say "yes" and outright pay for a service regarding your vehicle. These people gave me anxiety driving my car for almost a week. Terrible. read more

My oil light went on and I turned i to a nearby Jiffy Lube. Lawrence immediately danced over to see how he could help me and immediately offered to top up my oil. He was terrific to deal with and so helpful. Thank you Lawrence and Jiffy Lube! read more

Negative 1000!! Went in for a transmission flush and oil change on my 2018 toyota camry. 25 days later my car took a shit. Now I'm carless and jiffy lube isn't taking responsibility. DO NOT TAKE YOUR CAR TO JIFFY LUBE , EVEN IF YOU HAVE TO PAY A LITTLE MORE GO TO A DEALERSHIP. I was never told they don't guarantee the work even though the paperwork they give you AFTER your work is done says it. I will definitely be taking this to small claims court. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Culver City, California

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I mean, how exciting can a visit to Jiffy Lube be? Services rendered according to expectations, in a reasonable timeframe. The staff are polite and friendly, but of course very eager to upsell unnecessary services. Par for the course. As long as you know enough to not be swayed to accept those unnecessary add-ons, this is a perfectly fine business. read more

I loved the service I received from all the workers especially from Adrian he was so helpful and welcoming I really recommend this location, all of them were so professional.Will keep on coming to them for sure.... read more

Jiffy Lube Oil Change - Auto Repair Near Me - Culver City, California

Great service for an oil change. I was in and out in 20 minutes. If you need a quick oil Change before the weekend then I would recommend this location. read more

Hella fast, in and out, really friendly people, Adrien and Rob killed it. Thanks yall!

Went to get coolant on Sunday and Rob got me right! Service was fantastic and everything was fixed!

Came here for coolant and air in my tires and they were super quick and helpful! Robert and Chima helped me out, I was in and out in 15 minutes read more

Amazing customer service, so helpful, I worked with Oscar and he helped me quickly. Recommended to a friend. Thank you!