I took my Ford Escape in for a check engine light issue. I already had the codes read so I had an idea of what the issue was. Google told me it could be a good $1000. They repaired both codes and topped off my oil and coolant and I left with great service under $700. Jeff was very polite, gave me an ETR and exceeded it. I found a shop I will stick with. My aunt referred me here and I glad she did. read more

Jeff, the owner and his staff are great and deeply care about giving you a fare estimate and detailed review of your repair needs. They care about serving you the best experience and are not about the money they can make but how you feel about the service you experienced. I am truly impressed by their caring attitude. I highly recommend them to anyone wishing to not get ripped off and to get a fair repair of any nature. read more

Great service, they got my car in quickly and did the recommended service. My car had a small leak they couldn't find so they told me to come back by a few days later. Their pricing was reasonable as well. We will be back! read more

Walnut Creek Automotive - Auto Repair Near Me - Pleasant Hill, California

walnut creek automotive is the best i took my 2007 mustang to them and i appreciate the excellent service and repair i'm a women and so affraid of being taking advantage off so happy to say i'm bringing all my cars here read more

Jeff is the best. Highly recommend this shop. Polite, professional and punctual. Pretty convenient location, too.

I called on the day of because I was looking at buying a car in the area. I asked if they can do smog (required for this private car sale) and if they can do an inspection. Jeff got me in right away and I can't appreciate him and his team enough so I'm writing this review. They inspected the car thoroughly and got the smog done before we finished eating at the breakfast spot down the street. The shop says Walnut Creek but is definitely in Pleasant Hill which was perfect for us. Thank you Jeff and team! I highly recommend this shop to anyone else looking at buying a car and wanting a thorough inspection with the smog done same time. read more

My brother in law got dinked around by Tire Choice Auto Service Center who told him he needed a Radiator and 2 days. He took my advice and picked the car up and took it to Walnut Creek Automotive. 30 minutes later, it was on the rack and Jeff verified that it was Just a Radiator Cap. $10 instead of $1400. That's Value and Honesty. Thanks Jeff read more

In August, my daughter got a check engine light so she stopped in to have it checked. They nicely fit her in, told her it was a #3 misfire and she needed new plugs and coil packs. Since it's my car I told her to approve it, figuring around $500. Nope, the bill was close to $1000, so they offered to remove the other 3 coil packs and leave just the one and plugs - $500. The parts are overpriced (literally the same coil pack is $62 retail vs the $147.82 charged) and so is labor (it takes under 20 mins to do this work, not the hour and half charged). But that's not my complaint, because ALL the area shops charge this way. My son was out visiting so I sent him with 4 new coil packs, and told him to change them all so they would match. He called me and sent me a picture. This shop broke the connector on #3 when removing it, or it was already broken (and the cause of the misfire) but instead of splicing on a new connector, they decided to epoxy or silicone it on, locking it onto the new coil pack. I spoke to the owner Jeff who said he remembers my daughter coming in. When I explained the problem he said they sometimes repair with a zip tie and maybe it's silicone that was used in this case. He wasn't sure as he said he was on vacation then - wait didn't you just tell me that you remember my daughter? She remembers you). He offered to replace the connector for free but based on the above, I really don't want them touching the car ever again. No reputable shop should perform a hack repair like this without at least a) informing the customer and b) getting the customer's approval. And even then, on principal, I would never do this. It takes maybe 10 minutes to splice on a $15 repair connector, and given the prices charged, why not just do it right? read more

Walnut Creek Automotive - Auto Repair Near Me - Pleasant Hill, California

Incredible service for half the price quoted at other automotive companies. The guy helped smoke test my car and provided a lot of good problem solving options. Would highly recommend. read more

I had a great experience with this shop. Jeff was able to figure out what was wrong with my car right away and was able to explain clearly what work needed to be done. My car was fixed in a timely manner, and I felt much better leaving than when I have had work done at my car's dealership. read more

These guys are the best! We were on a road trip and had a splash shield fall off on our car. They got us in right away without any questions and didn't even charge us anything. We don't live in this area and had no idea where to go, but these guys were very accommodating and helpful. Thank you so much for your help. We appreciate you! read more

I had the most random thing happen to my car and these guys saved the day! My brakes suddenly sounded really loud and I was scared to drive anywhere so I called the shop up because I was not far from it. Jeff said to stop on by and they'd take a look. I noticed some red stuff on my tire before I got there and they confirmed that some type of jelly (?!) was all over my tire and got into the brakes. So strange! They took things apart and cleaned up the mysterious jelly, and as a courtesy they checked my fluids, cleaned up the acid on my battery and sprayed battery protectant on it. They charged me very little to do the work, did it quickly, and I was on my way. Super nice guys! Will definitely seek them out again for my car needs. Thank you! read more

I have 5 different kinds of vehicles for the drivers in my household and Jeff and his team have been amazing on any and all repairs. I can do some easy fixes but There have been other things that he and his crew have done at far more competitive pricing from suspension, to tracing leaks and fixing. Truly a great shop and awesome team with Jeff. Highly recommend! read more

Service was professional , swift and better than expected. Communication was clear and timely. Will be back! read more

Jeff and his team are the best I never can thank them enough for all the work they did on my car . Very honest reliable and everything was done on time . I would recommend Jeff to anyone of my friends and family . Thank you so much again . read more

How many mechanics does it take to screw in a light bulb? Well, exactly one, so long as that one mechanic is at Walnut Creek Automotive. My driver side headlight was out, but only the lowbeam. High beam worked fine. I replaced the bulb myself, to no avail. I called a bunch of other repair shops, and was quoted anywhere from $180 to $225 just to look at it "because it might be an electrical issue" or "it might be a fuse" or "it could be the relay" amid other speculation. Further, I would have to make an appointment, and most places were booked for the next 2 to 3 days. I was only in town for a few days for the holidays, so I couldn't afford to wait to take the car somewhere. I knew this was a simple fix, but was being quoted $200-300 and 3 to 4 day turnarounds for ...a light bulb! But I was getting desperate, and nearly took the car to a shop that said they could take it in the next day. Then I called Walnut Creek Automotive. Spoke with Jeff. He told me they could fix it easily, and to bring it in once his team got back from lunch. I did, and 20 minutes later I had my headlights working, all for less than $35. It was exactly as simple and painless as it should have been. read more

This place is amazing they quoted a price for my truck then I came back to pick it up, they said it was going to be more expensive, but they charged me the quoted price and honored it. I would come here again for their honesty. read more

Jeff and crew are just plain the best . I have traded here many years and no matter the problem they figure it out in a timely fashion and spears a good price . Great shop. read more

honest, fair priced, tell you the way it is, one shop told me I needed brakes, they reviewed and would not replace as it was too early for new pads. They would not allow me to waste money. read more

I will start by saying I initially brought my car to Firestone they said "they couldn't fix my car" and recommended an engine specialist and recommended Walnut Creek Automotive. Jeff, manager, and team were great, quick, thorough and affordable. What I appreciate more than anything was the quality of work and honesty. in todays market, unfortunately, we the consumer can be taken advantage. This was not the case with Walnut Creek Automotive. I highly recommend them and I will definitely return. read more

I've Been coming here for the last few years to have my cars serviced. Fair prices and honest support through and through. I was recommended here by Someone who I actually bought a car from. I noticed in their records they had only ever been to one shop. They told me "yea they are the best, keep going to them if you can". And I do. If you need a solid mechanic look no further. I've had my timing belt, spark plugs, water pump, transmission, brakes, radiator, and more serviced here on a few different cars. They did a great job on everything. Thanks guys! It feels great to have a mechanic I really trust. read more

Outstanding service from Jeff! A terrific professional. He was able to confirm an emissions issue with my 1985 Ford Ranger and told me exactly what I needed to fix it. I purchased the hose he requested, and his expert team replaced it quickly and for a very reasonable price. I then took the car to a smog testing center and it passed with flying colors! I believe Jeff is one of the rare automotive repair people that you can absolutely trust, and when you find someone like him you will never want to take your vehicle anywhere else! Thank you Jeff. My family is grateful for your wonderful service! read more

Nice guy, straight foward communication. However nothing was done to my vehicle. I came in for a noise complain on my brakes. It was a normal noise for him but not for me. Ended up taking my car somewhere else. read more

My dad has been taking his car to be serviced by Jeff when Walnut Creek Automotive was still located in Walnut Creek -- before they were driven out to Pleasant Hill in 2016 by increasing rents. That was almost 10 years ago! Since then, I began bringing in my vehicle for service and maintenance, for the past 4 years. What I like about Jeff and his crew: + Jeff and his employees speak to female clients with the SAME level of respect as male clients. (Most mechanics whom I'd gone to in the past always gave me that, "Don't worry your pretty little head" tone. Not Jeff and his crew : ) + Jeff is always straight-forward, honest, and reliable. He never "discovers" an imaginary issue. Instead, he will both SHOW you the part that needs to be replaced and he will explain exactly how, what, and why. + Walnut Creek Automotive is always able to service my car in a timely manner. I always know that I can leave my car with Jeff and it will be in good hands. It's due to this personal level of service that Walnut Creek Automotive retains its loyal customers -- even after moving to Pleasant Hill. *Note: They are located on Contra Costa Blvd. between Woodsworth Lane and Vivian Drive. The driveway is between Big O Tires and Custom Car Alarms. read more

For the past 5 years that we've lived in Pleasant Hill, my wife and I took all of our vehicles to the corporate car repair place right next-door to Walnut Creek Automotive. The people who work there seemed nice and trustworthy. They offer discounts occasionally and sold us on the alignment package. I liked them and more importantly, my wife liked them too. Today, my wife's minivan threw a code on the way home from work. Needless to say, the shaky engine and loss of power scared her, so we took her vehicle to the same trustworthy, corporate spot. Hopefully they could just to tell us what might be wrong with the car and give us a ballpark estimate of the repair. After waiting 15 minutes, the guy working the counter wanted to charge us $165 for a diagnostic check. After the thousands and thousands of dollars we spent there over the years, $165 for a diagnostic check. Forget that place. I walked 15 feet across the parking lot to the Walnut Creek automotive store. The manager, Jeff, greeted us, shook our hands, scanned the car for free, told me what the problem was, showed me how to fix it, all in 5 mins. I went home and $90 in parts and two hours later, my car was fixed. I didn't think friendly service like that still existed in 2019. It felt like the small town mechanic that my dad and I used to go to. What a delight. I'm buzzing with admiration for Jeff's decision to not screw us - because he could' have. We were desperate and I'm sure we looked desperate too. Jeff (and Paul) earned customers tonight. All of my cars will be serviced at Walnut Creek Automotive from now on. Take your vehicles there. If your experience is half as good as ours tonight, you'll agree with my 5 star rating. read more

Had an issue with my transmission slipping when I accelerate. I was a walk in only. I did not have an appointment. The technicians were busy and they did not have enough staff. He insured that the diagnostics will be completed and whatever the problem was, will be fixed the next day. He kept his word. He communicated. Kept my vehicle secure inside of their garage overnight. Called me first thing the next day in the morning. Provided me a reasonable quote. And I was able to retrieve my vehicle a few hours afterwards. They went beyond, changing the key fob battery and checking the engine oil and headlamps. Provided me a discount. The location is clean. It's safe. Very customer service friendly. This is my new go to repair shop. read more

I've patronized this business twice and had an excellent experience both times. These are salt-of-the-earth, no-nonsense, honest, hardworking people. read more

Took my 2003 Dodge Durango here to the Walnut Creek Automotive http://www.yelp.com/biz_photos/8uM9hYDypK3Lk-VFmmkr5A?userid=E8z40nIghchINTwbBpPRiw today as a previous high recommendation from my mgr, who also has a 2003 Dodge Durango, a Walnut Creek local, & has trusted his truck w/ the gents here on various occasions. Their location is right on Mt Diablo Blvd behind Tomatina, next to (currently) an unleased store front that will likely get used for a Halloween Store again this year as previous. I dropped my truck off just a lil' after 8am this Thursday morning w/ Jeff (no appt necessary), got my call from Jeff just b4 10am to advise on needed repairs, & my truck was ready by noon for payment w/ Bill. Definite satisfaction w/ service, knowledge, & promptness. Glad I got the good referral for this spot =) read more

Walnut Creek Automotive - Auto Repair Near Me - Pleasant Hill, California

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This review is long overdue, considering I've been coming here many years and always have a pleasant and professional experience. Having to get your car fixed is never fun, but Jeff and his team make you feel comfortable, speak to you respectfully and are always honest. They do great work-it's that simple. My boyfriend and I won't go to anyone else to look at our older model cars. During these last 6 years we've had everything done here from a new computer, fuel injectors, starters, tune ups and much more. In one instance, the computer they installed had some issues and they kept taking it back to trouble shoot, find a solution and didn't try to nickel and dime me. They got the work done, and were just as invested as I was in getting my car safely back on the road. When you come here, they won't ever try to convince you to repair something that is frivolous and always address the specific issue you're coming in for. With other auto shops and especially, as a female, I always worried about getting taken advantage of on price or having these other shops convince me of work I don't need. Not here! I know they'll do what's right, do only what's needed and do it well! read more

I did some research afterward and have to downgrade to four stars. The store said that my battery terminals were cleaned. That never happened after I checked under the hood (day after the visit). Also, the part was ordered from 1-800-radiator. It was in stock for $103 and I got charged $249.48 for parts before tax. That's 150% margin which seems awfully high to me. In my mind, an ideal shop would take a small margin on parts and we would mainly be paying for labor. I think they still did a decent job, just do your research on pricing before you come here. I didn't have time to but I really should have made time. read more

Jeff is the best. He's not only the most honest mechanic I know. He is the most honest person I know. Came here in the advice of a friend 10 years ago, I'd never leave. read more

Without going into details - every single time I bring my car there I am met with professional, honest and fast service. And I usually leave with a bill that's much less than I anticipate!! The only auto shop I will ever go to! read more

Stupidly, I hit the pole at my own parking lot( I know...), which is not covered my car insurance, so that I had to stop by multiful body shops to get quotes, two of them were even recommended by Walnut Creek Automotive, known for very reasonable price. Guess what! Eventually, The owner Jeff at Walnut Creek Automotive fixed my car like brand new, with almost 50% lower price than other shops asked me for. He is really knowledgeable and honest when it comes with money specially. Amazing!Sweet! I'm very happy!! :) Thank you Jeff! Thank you Walnut Creek Automotive! read more

Walnut Creek Automotive - Yea... Yea... I hit my own parking lot pole... - Auto Repair Near Me - Pleasant Hill, California

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First off this review is a little late, I've been meaning to write this years ago. I get stoked when I get to leave a five star review!!!! So, I've been coming to this shop (actually their previous location) for years and have always received top notch care for multiple vehicles. They take great care in their work which is quality without overselling or trying to get more money out of your pocket. That being said I have referred many happy customers to this shop and everyone has found their new "go to mechanic". Myself personally have had everything from minor to major work done here and I've always been pleased with the results. Jeff is the mechanic I've had the most experience with and he's also the owner. Jeff is THE man and my go to mechanic!!! read more

Jeff and his team were great. Diagnosed the issue and fixed it with a very fair cost. Engines these days are a bit complicated and it would have been possible to say my car issue was more serious than in actually was but Jeff and his staff did not do that. It's very refreshing to have do business with an honest, family owned small business like Jeff's. Thanks read more

I brought my Toyota Rav 4 in for an oil change. Kriss, the service manager was incredible! Respectful, got the job done, and did a great job on my car. Kriss even setup an outlet area. So, I could take calls on my laptop. Highly recommend! read more

I am totally blown away by these amazing guys! First, they got me in right away. Second, they did a diagnostic on my car for half of what the last guy charged. Third, they took one hour instead of the 3-5 hrs most take. Four, they actually explained this weird emission leak my car had and they researched it and found there was no known fix for it. Five, they figured out that my 2017 Kia Niro was under an emission warranty despite the regular warrantee had run out. Six, they did it gratus! Seven, they were actually outraged for me that the last shop had charged me $175 to install a new gas cap (!) and change one sensor! They were the best!!!! They won my loyalty forever. Special shout out to Kriss and Mike! You guys restored my faith in auto mechanics as super intelligent, on it, caring dudes! Thank you! read more

Been going to Jeff and the guys at Walnut Creek Automotive for 10+ years. The most honest, straight forward, efficient and knowledgeable mechanics around. They are simply the best. My most recent experience: Recently took my wife's 2004 Honda to the Honda dealership (she insisted) for regular servicing. Upon inspection I was called and told that the car needed new rear brakes/rotors and that they recommend that I get them done (at a cost of roughly $600). I picked up the car and took it to Jeff for a second opinion/quote. Not only did Walnut Creek Automotive quote me less money for the job over the phone ($350) but upon their inspection said that I didn't need to replace the rear brakes at all! They told me that the brakes have roughly 40% life remaining on them, or, about 12,000-15,000 miles left. WC Automotive had every incentive to tell me that I needed new brakes, take my $350 and have both of us be on our way. But they didn't; because they are good and honest people. I should have gone to Walnut Creek Automotive from the beginning. Lesson learned. read more

December 2021 update to the previous review...all the accolades are still true! Jeff was able to squeeze us in for a quick repair 2 days before Christmas. He's still at the top of the list for honesty, and I would continue to recommend WC Auto for any car repair work - big or small. read more

An old coworker recommended this shop to me since it was his uncles. At the time they were still in WC and helped me figure out a noise my car was making wasn't something to worry about for free. And now they saved me $260 by avoiding using the dealer on some routine maintenance work. Polite, fast, and friendly! read more