What an extraordinary experience we had renting Elegant RV's luxury RV. We wanted to drive one-way…read moreto Florida to see my parents but fly back. Phil the owner of Elegant Rv Rental was able to arrange for us to be dropped off at the airport. The Mercedes RV is absolutely beautiful, runs quietly, smooth on the road and gets pretty good fuel mileage. Our trip was 7 days so we got to stop in different towns along the way and take in some beautiful Tennessee scenery. We are a family of 4 which was a little tight when we stayed overnight in the Rv, but the rest of the nights we just stayed in hotels. Having room for the kids, able to feed everyone good food and staying overnight by the lakefront without a tent was amazing. If you want to take a family road trip in a comfortable RV, this is the way to go!

We just completed a trip to Yellowstone and the Grand Tetons making a number of stops along the…read moreway. This RV was perfect for the trip and it gave us the flexibility to stay at hotels and camp during our adventure. The vehicle is very clean and drives comfortably. Phil did a nice job explaining how everything worked and had the vehicle well stocked with bedding and utensils for our trip. Also made himself very accessible if we had questions on the road. We would highly recommend using him. B&D

We were hesitant at first in sleeping in the RV. Hotel rooms were sold out so we had no choice. The…read moresalesman was a bit creepy but turnt out to be a decent guy. Don't go number two in the toilet, salesman said it's prohibited. Bed was comfortable, we were provided with tons of odd pillows and blankets, my favorite was the one that had a lion drawn into it. Refrigerator kept buzzing all night but not too bothersome. Someone needs to check the heater though. All in all it wasn't a bad experience. Sales guy though keeps calling me for some reason!

Very helpful with finding and providing information regarding wireless RV braking system.read more

This place was awesome! My wife and mother-in-law traded in our class B motorhome for class C and…read morethe experience was amazing. They took such good care of them. They have fantastic customer service! That's so hard to find these days.

I recently rented an RV from this company. I found this a most rewarding experience both from the…read moreprocess of renting the RV and the camping trip we took to the East coast. We traveled approximately 3000 miles without a problem in a well maintained vehicle. If you are thinking about renting an RV this is the place to go.

Bought my first RV on Facebook Marketplace. I had no interest in buying from a dealership. I've…read moreheard the nightmare stories (no support, no service, lies, lemons, etc.). But when I was looking for a replacement for my Class A, Vacationland had the exact unit I was looking for listed at a great price. Worked with Noah and Joel to walk the unit. Had my own inspector come through. The gave us HOURS to pick through the unit with a fine-toothed comb; they never rushed us or hovered. Honestly, it was the integrity of the team that made the purchase a no-brainer Had to get some work done on it after purchase and worked with Mark and Mike. I don't have a single complaint. Mark treats me like an old friend every time he sees me; asks me about my kids, remembers their ages. Mike gave me a demonstration of the unit before I drove off in it. Can't say enough how Vacationland has redeemed my perspective on RV dealerships!

Been having our Aliner serviced here last couple of years. Very friendly, helpful with any…read morequestions and timely service. Keep up the great work!

Service only: in the last year, 83RV has lost a large number of their service technicians and…read moreservice manager. Prior to this unfortunate set of events they were top notch. Now communication and service is unreliable and terrible. On three separate occasions in 2025 I made appointments for service on my Coachman Galleria, only to learn they 1) forgot the appointments were reserved 2) kept the van for over three weeks without even looking at it, nor communicating with me the challenges they faced. In one case they made some repairs to the awning motor/ sensor which kept opening on its own. Less than a month later we find the problem has returned and they 1) still don't know what is broken/wrong 2) proposed charging me $600 a second time - even though the first solution didn't solve the problem. I can understand why service manager Brett, seems overwhelmed. But he simply does not communicate and provides flippant answers that are unconvincing or not fact based. Until they improve staffing, I recommend you stay clear of the service department.

My wife and I went here after a terrible experience at a major camping RV chain…read more We spoke with Bob and he showed us 5 different models after going through each model a couple of times we went back to his office and starting talking pricing. Bob was very easy to talk with and truly cared about our questions . He answered all of our questions with. A smile on his face which help us feel more confident and comfortable picking out the unit we purchased. We agreed on a time and a date to pick up our new trailer and went through a 3 hour orientation with a another person who was also very nice and answer all of questions with a smile on his face I like to think that we have have made a friend with Bob at 83RV . I would highly recommend stopping buy to look at what they have available, knowing that they will treat you politely and not push anything to you , you do not want or need.

My wife and I Traveled to Carol Stream to potentially purchase a Phoenix Cruiser Tony Junior had…read moregiven us a video walk around of the unit prior to our departure from Tulsa. First we would like to complement him on his presentation pointing out a couple of very minor cosmetic along all of the good. The coach was everything it was presented to be and we enjoyed our drive home. We would highly recommend Hometown RV, Tony Senior, Sue and Tony Junior were very knowledgeable, courteous customer focused. We met some of their employees who shared their commitment to customer satisfaction. My wife and I highly recommend Hometown RV

I think Sue and Tony were great, but the RV we rented really needed some TLC. Considering the…read morecondition, I don't think we got a value at $250 per day. Here were the top annoyances: Air Conditioning - Broke completely in the middle of our July trip, the mechanic said it was quite old and missing some screws. It wasn't possible to fix on the road, so we had no AC for 4 days. Sensors - Many of the key sensors were inaccurate. Ex: black tank level, water level. This proved very challenging for first time RVers like us, who didn't have a feel for how often to empty or refill tanks. Door - The screen door was missing a piece of plastic, which created a hole for bugs to come in and the door itself required a VERY hard closure to latch. My kids could rarely do it themselves. Awning - Not functional; directions in troubleshooting book didn't match type of awning on our RV. Generator - Shut off inexplicably a few times. Mattress - VERY old and worn. Electrical panel - Literally kept closed with duct tape and wouldn't stay closed. Easy to accidentally turn things off. Privacy curtain - Held back with duct tape. Easily knocked open.

We rented a van from the Charlotte branch for a group outing. The group decided not to go and so…read morewe cancelled. It has been a week and no refund of our $100 deposit. I got on the chat line because no one returned my calls and was told it usually takes 3 to 5 days to process a return...funny it only took them one minute to grab the money in the booking process. Now three days before Thanksgiving they are using the "holiday" as an excuse. Folks it is called using the "float" they are using my money at no interest and my credit card is charging interest. They will not refund the money for more than two weeks according to the "support" folks. Color me PO'd in NC

We've rented with Bandago on 3 occasions. No issues for the first two rentals. This time we had a…read moremechanical issue. Bandago's customer service tried to find a Mercedes dealer within a reasonable distance of our location to rectify the situation. We didn't want to take any time away from our already tight vacation schedule and the van was operational. I appreciated their efforts to address the situation quickly. In the end, the issue was resolved to my satisfaction. Even with this small snafoo, I would definitely rent with Bandago for our next trip.

BEWARE after being told by Mike that the motorhome was above average in condition & after talking…read moreto Richard & agreeing on a price I paid $500 down & gave them 4 days to get the motorhome ready. After checking out the motorhome Mike & I when to take it for a test drive I discovered the engine light was on. Mike said take it or leave it, so I left. They knew I had a 1100 mile round trip & they showed no compassion for the inconvenience they caused.

I live 700 miles from Prosser's and purchased an RV from them without going to the dealership. The…read moreRV arrived and was exactly what I expected. I needed a couple of parts that were somehow lost in transit but they ordered them for me in a timely manner. I would recommend Mike Prosser and Prosser's RV Outlet. My purchase was free of haggling and the experience could not have been better.

HORRIBLE EXPERIENCE !…read more Don't go here. Wanted to give everyone a warning about renting from cruise America. There are soooooo many other options , to make the most of your trip , go with a different company. We had such horrible customer service that we gave up our deposit drove down the road and rented from a different company. So thankful we did. Privately owned, they care about their customers. Cruise America is a corporation with 1 goal, to make money, not to make sure you have a great trip. Enjoy your trip, avoid cruise America

We had a great time, our first RV adventure. They were very…read morecordial and the Covid process was not too convoluted. We were a little concerned about actually having an RV to rent when we got there but there was no problem when we picked up. Our trip was good and the checkout process was fine however they could've spent a little bit more time explaining the ends and outs of RVing. Luckily we found lots of information on YouTube about things to expect on our adventure. We ended up returning our RV late on Saturday night as we came home early. We dropped our keys in a lockbox and never heard back from them until we finally got our refund on Tuesday or Wednesday after the return. I would've appreciated after spending nearly $2000 that I would've at least gotten a phone call or an email explaining what they charged me for. We left a $500 deposit and they refunded about 150 of it upon return. I did call on Tuesday to ask if they had received the RV and they said they were in the middle of checking it in nobody phoned me back. We had a number of issues some safety related and I would have thought that they would appreciate getting some feedback which since they didn't return my phone call didn't receive. So I will leave it here. The freezer stopped working during our trip and we lost all our frozen food. There was a check light that went on and I needed to read about how to reset it myself. We tried calling the one 800 number which is supposed to be the rescue number but after 25 minutes on hold nobody picked up. There was also a strange wire that was dangling between the gas and brake pedal and it was quite Dangerous and I would have hoped they could have fix that. All in all a very pleasant trip but quite expensive.