Thank you Kia of Van Nuys, and most importantly, the salesman, Luis, for getting me into my new Kia. Luis was extremely helpful, worked with my credit, and was able to work with my budget for my car. Luis personally ensured that the car was delivered clean, no issues, and with a full tank of gas on the same day despite my crazy work schedule. Luis made the whole process not only easy, but enjoyable. Whether this is your first time buying or you're a seasoned Kia customer, Luis is your man; he is very knowledgeable about the different models of cars offered, very patient, and listened fully to my concerns and made sure I walked away from the dealership smiling ear to ear. Luis answered all my questions and was quick to respond when I had more questions even after the car was delivered already. Amazing customer service. Very attentive. Will be coming back for Luis for my future purchases! read more

Really good dealership. Nice relaxing ambiance, not too much pressure on you. The best Kia dealership in the city!

Internet buyers beware! The prices on their website look good, but they add $2300 in non-optional dealer installed accessories on ALL their vehicles. The salesman my husband was talking to, Brian, was helpful and sent him a price quote quickly. However, he was not interested in negotiating. After adding sales tax and the cost of financing  that $2300 in accessories you are spending nearly $3000. So, when you look at the prices on their website remember to add $3000. When we called them on it, they said "we're still the cheapest Kia dealer in town". We did not buy from them on principal. read more

Buying a car is always such a stressful process so we weren't sure what to expect when we first walked in, but LUIS! From the moment we walked in, he just kept it real with us and was so patient with helping us find a car! We found one and got approved which was the smoothest process ever!!! He answered all our questions, guaranteed us a car, and got us one! LUIS IS THE MAN! Definitely ask for him next time you stop by! Thanks for all your help! read more

THIS WAS THE BEST CAR BUYING EXPERIENCE I'VE EVER HAD!!! I have purchased 4 BMW's at 3 different dealers in LA and OC, and buying my Kia Soul was BY FAR the best car buying experience! From the initial contact with a sales rep, to finding the right car, the thorough explanation about my contract, to explaining how to operate my Kia Soul; the entire experience was TOP OF THE LINE! Now for the details. I discovered how FUN the Kia Soul was to drive when I rented it from Hertz. The Kia Soul has an EXCELLENT electronics system, and their back up camera is REALLY GOOD! The Sport Mode with a Moonroof makes it FUN TO DRIVE!!! There is also a detector if someone is in your blind spot or if you are veering off the lane. Driving the Kia Soul was definitely a PLEASANT SURPRISE! I rented the Kia Soul because my 2014 BMW 428i convertible had a tear in the rubber from the back window and got water damage. BMW was going to charge me $10K in repairs so I had no choice but to buy a new car. Since car prices have gone up substantially after COVID, I thought I would give the Kia Soul a try. I went online to the Kia Van Nuys dealer website and found the 2023 Kia Soul GT Line, which is their sporty Kia Soul. I inquired online via chat with an agent and was contacted within one minute from 3 Van Nuys Kia team members. I spoke to Charles on the phone, who was friendly and kind. I got my credit preapproved online, and asked if a team member would pick me up 30 minutes away. RJ the Sales Associate contacted me and arrived within 45 minutes. There was traffic on the way back to the dealer, but we had wonderful conversations and the drive went by fast. When I arrived at the dealer, the team had the car I was interested in ready for a test drive. The car looked and felt great. RJ was patient and accommodating and he let me check out all of the available car inventory to make sure I was comfortable with my choice. I decided to keep my initial Kia Soul I had my eye on. Once we worked out the final numbers and signed the contract, I met with Delma, the Finance Associate. Delma was pleasant, detail oriented, and made sure that every service I requested was added to my contract at a fair price. Afterwards, Charles met me outside, and he took his time to explain the navigation, the electronics, and any questions I had for operating my new Kia Soul. At the end he took pictures of me and sent me a cute video of my new car! Let me tell you, I have never had ANY BMW salesman sit with me and explain all the details on how to operate my new vehicle! BMW also never took my pictures and sent me a video either. Every Van Nuys Kia staff member greeted me with a smile. They were friendly, detail oriented, and professional. I DEFINITELY RECOMMEND VAN NUYS KIA if you are looking for a new car!!! = D read more

I've been online shopping i sent an email to Kia showing interest in a Hyundai Tucson. Ramon reached out to me early morning Sunday and I was able to test drive the car I wanted and took it home too. Ramon is an honest seller and he worked with my financing to get me a low APR. read more

Came in last week with my mom to purchase a vehicle. First i wanna start by saying this place had the inventory ! I was shocked. Yes we drove over an hour but it was well worth it. I had an appt with Maggie and she was amazing from the start. Very friendly, didn't seem shady , great sales woman. Got there car was ready, test drove it. Was exactly what i wanted. Going over numbers was smooth and easy. I even got to meet the gm Arnold who was very nice as well. Finance took care of us, the whole team was very nice. Will be coming back :) read more

I stepped into Van Nuys Kia and I was greeted by Ismael right away with hospitality. My service was quick and efficient I recommend asking for Ismael on your next visit here. read more

Ismael you were great thank you for all your help you and your staff where the best thank you for getting me out under an hour

Let me start off by saying Mousa is the guy to go to if you're buying a car. He made a deal happen for me and I couldn't resist. As a first time car buyer, he made the process easy and would definitely recommend you work with Mousa!! read more

I had the best experience at Van Nuys KIA thanks to Ramon Vallejo. Ramon is a customer centric salesman and i truly could not have asked for a better experience. He provides clarity with every question asked. read more

As a first time Kia customer I am very pleased with the service here at Van Nuys Kia. Ken and Miguel were very helpful and willing to work with me & my husband and we're very happy with our new lease! After visiting two other Kia dealerships today, this one was by far the best! Highly recommend anyone in the market for a Kia to come to this location. You won't be disappointed. read more

I haven't written a review for quite some time, but my experience with everyone at this dealership was so exceptional, that I felt the need applaud them. Very friendly, answered all my questions, told them what I wanted (no BS), and got what I was looking for. Highly recommended. read more

There was some anxiety attached to purchasing a new car, Omar Farooq @ Van Nuys KIA is patient, was always mindful of our time, kind, and informative. He made us a KIA family. read more

It's frustrating that I receive a response from someone at Kia who didn't even read the review!! The car hadnt been sold, it has been sent back to wherever it was purchased from. Once again, quality service is in the details. We bought an EXCELLENT Lexus where we were treated well and car was ready to test drive upon arrival. Get it together Kia! read more

I was helped by Ramon V. I'd definitely recommend him, very professional, didn't have me waiting around too long, he was knowledgeable and friendly. The parts department, Farid and the rest of the staff were pleasant as well. Overall a better experience than a lot of other dealers. read more

Miguel was really helpful with our buying experience. Not pushy and able to show us our options Thank you, Miguel ! read more

Right away for a basic oil change the attendant wanted to charge me $700 for various amenities (I didn't need any of them). The wait was long, the waiting room was a little messy, not everyone was wearing a mask, I was promised a car wash but didn't get one and apparently the printer didn't work. read more

I purchased a Telluride today from Reza. He was great. Very patient and not pushy at all! Jacob was our finance person who was also very patient and kind. Both very helpful and made this a great process Raffi also worked with us to get the price we wanted read more

My first time ever buying a brand new car is suppose to be hectic, stressful, and exhausting. Basically getting ripped off, but not at kia of Van Nuys. Got a really good deal in a few hours with the help of Ramon V. He was very professional in timely matter. Didnt feel obligated or backed into a corner. Highly recommend the 2023 Forte. Feels so luxurious.. If you're looking for a new car check out kia of Van Nuys ask for Ramon V read more

I went in to sell my leased car and they gave me excellent service. It was fast and we got the deal that we want. Everyone was very friendly

I appreciate Ramon Very much for being so patient and very helpful with me on helping to choose my dream car. Completely satisfied with my choosing of a Kia K5 Gt Thank You Ramon for your help! read more

Van Nuys Kia - Car Dealers Near Me - Van Nuys, California

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Jonathan Hughes is a kind, prompt, service whiz and I seriously appreciate his help figuring out what was going on with my AC / heat circulation situation! Invaluable knowledge well worth the trip to a further kia dealership. Thank you!!! read more

Ismael and Bobby are AMAZING! They helped me get my service done quick and easy. You guys are ALL STARS!!!! Thank You KIA of Van Nuys!!

My husband's lease was up and had only a few days to get a new car.We went to Kia in Van Nuys . From the moment we walked in we were treated like a family member. Everyone was friendly and caring. We had the pleasure to meet the manager ,Mr.Arnold Gonsalves who was a true gentleman . We noticed that he spent a lot of time with all customers to make sure they get taken care of. Then we met one of the best sales associate Mr. Levent Tezer who was indeed very knowledgeable, patiently answered all of our questions ( sometimes repeated questions) and very helpful and friendly. After we picked the car we wanted , we had the pleasure to meet Mr.Saif Kadri the finance manager . He was very decent and pleasant gentleman who made the finance process very easy and fast for us. We have purchased and leased a lot of cars but we had the best service and experience in Kia on the Van Nuys and this is all for those mentioned gentlemen and everyone else in Kia on the Van Nuys . Thank you all and I would refer all my friends and family who are interested in getting Kia. God bless and keep up the good work. Last but not least. special thanks to Mr. Bob Nouri . read more

For the last three years, I have had a hard time bringing my Kia Sorento for service at my original dealer. Services that would normally take hours were being performed in days, and they always justified these long waits due to the lack of mechanics. Finally, I found Van Nuys Kia and my life has changed. Somehow, they seem to have a decent number of professionals, and services don't take forever. I dropped my vehicle for a major service at 90K miles, and I was expecting my car to be there for a week. They were able to perform all scheduled services including the problems they identified (timing belt cover leak, brakes resurfacing, cabin filter, spark plugs, & wheel alignment) within 24 hours. As I was a first-time customer, they gave some discount and even helped me get a rental car at a discounted price. The service associate (Bobby) was very professional, kind, knowledgeable, and responsive. I had an amazing experience and I will certainly make Van Nuys Kia my home for future services. read more

Sales person promised me a rate based on spesific credit score. After I submitted the credit application my score was actually HIGHER than the credit score we discussed before the application was submitted. But then they were not able to keep the promise they gave me. VERY Disappointing. Will not recommend to go with this dealership. read more

HORRIBLE SERVICE I took my vehicle here for service. The service department just lied about EVERYTHING. After 4 days of my car being left in a parking lot, I had to take it to another Kia dealership. For the love of God. Never use this dealership for anything. Grifters. Wouldn't use this dealership to buy floor mats read more

This dealership is trash and lied about having our vehicle inspected on the afternoon of 4/16/2023. Do not trust them. I would not trust them for anything. read more

I leased my car from this dealership and every time I've gone back for any maintenance or help my service has beeb excellent. Jonathan Hughes was very kind and attentive. Definitely would recommend the location! read more

I always come to this location because the service is very reliable. Especially with Jonathan & Peter, they both go above & beyond for satisfactory service. Thanks guys! read more

I had a fantastic experience leasing my first new car from this dealership. Jorge was so patient, helpful and friendly with helping me find the car I liked best. Jhohan worked so hard to get me the deal that I could afford in the car I wanted but was never pushy. Arturo in finances was so friendly and made the process easy. Great customer service overall - I would definitely recommend! read more

I went in just for a test drive, pleasantly greeted by Luis Percira, he took care of every detail, no pressure but firm, direct, honest and thorough! The dealership overall was very accommodating very fair and very honest! A pleasure to deal with an automobile dealership with integrity! Thank you! GH read more

So. I do want to say thank you to miss Angeline Singh she was very apologetic as well as more than happy to right the wrong. Thank you for the help and taking the time to listen and actually make the effort to help us out. Kia... keep her around lol she's a keeper. Thank you guys again! read more

I leased a Kia from a different dealership in 2020 and Van Nuys Kia made my trade in and new lease process so fast and easy! They didn't have the model I was looking at for another couple of months, but they got me an amazing deal on a higher end model so I wouldn't have to wait for the new cars to come in. Abby, Brandon, and Sunny were so helpful and made the process easy and stress free. read more

I had some issues arise while my previous visit at Kia service but the staff was diligent and thorough with how to solve my problem. read more

Van Nuys Kia - Emir's business card. - Car Dealers Near Me - Van Nuys, California

My name is Manuel Mendez If you need to buy a Kia and have the best service, the best attention and get out of there with your fully satisfied and happy car, ask for Yessenya Rico, she is undoubtedly the seller you need, we bought a Soul 2020 and we are very happy! read more

Had a great experience leasing a car from here. Fast and friendly service, plenty of cars on site, and lovely offices. Umer Farooq in particular was a pleasure to work with. read more

If anyone needs a Kia they need to go and see Tariq or Manar Ali. Two of the most amazing guys.. They are very helpful and take time to find out all your needs.. I came here with my cousin because he needed a car.. his English is not the best so I came in with him to help.. they gave us the best deal.. Very straightforward and honest.. thank you Manar and Tariq.. read more

Kia has bad customer service!!! Never again will I get a Kia Soul! So many recalls it's ridiculous! They can't even reimburse me for fixing this junk! The manager "Emir" couldn't even come out and speak to me smh bad customer service! My car only has 64,000 miles on it lol it's a joke. Oh yeah thanks for the car wash you never did! can't even get the money back I spent on this car for fixing a recall! I'm getting rid of this car and getting me a Toyota read more