My garage door wouldn't open so I callled. Michael asked for pictures and said he could be there…read morethat morning. He came in less than 2 hours and replaced my springs for $350. The garage is now opening again.

This review will actually cover two services from Certified. The first one was about a year ago…read morewhen our opener died. They replaced the motor, suggested considering a new door, but we just went with the new mother. Al did the install and it went really well. Fast forward a year later, the door itself (which is wooden) was starting to rot out. The motor install went so well that I called them again. Cong just replaced the door in about 6 hours and we finally have a completely new set up that's quiet and will hopefully last for some time to come. Cong took his time, and was careful and methodical, which I really appreciate. He made sure to grab me during key points of the installation to make decisions on exactly where I wanted things to be placed. Joseph organized both services and everything was done over calls or text messages. So glad to find company with good people at fair pricing.

Spring replacement…read more This is a competitive business. 911 Garage Doors quoted me before visiting, gave me a 2 hour window for service which they amply met, and their price was fine. Service person covered shoes when in my house and helped me program my keypad, answered all questions. best of all, i'm back in my garage!

A little late on my garage door update but we are so happy how they came out. Michael was flexible…read morewith our difficult schedule with it being new construction. But he made sure the doors were available when we needed them and did an amazing job with the install. Not to mention his quote was lower than the others I received.

I had door closing issue and Josh was able to come by in less than two hours . Since I am repeating…read morecustomer and had Josh installed all three door openers in the past, he did a the adjustment for free. Highly recommend Josh for his work and prompt response!!! Good work ! From:Henry

Kris did a great job! I would highly recommend using this company. They're quick, thorough,…read moretrustworthy and did an awesome job!

We recently replaced our garage door which was very old and broken. We got multiple quotes. Omar…read moreshowed up on time, happy, warm, professional, and explained the options clearly with reasonable price. We decided to go with him. I like to see people work. It is once in a life time opportunity to see a garage door taken down and replaced with a new one. So I sat outside the garage door and watched from beginning to end the whole time Omar worked. I can tell you that the special thing about Omar is how efficient he works. This is a one man company. He does his work all by himself while answering customers calls. One would think that this would distract him from his work. But NO! Because he is so fluent in his tasks on hand being so experienced after working so many years, he didn't miss a beat on his tasks on hand. They got done fast and with proper sequence. It's like he did this without even need to think about it. He completed his work on time too! I think the reason he could charge reasonable price lower than the big companies that have multiple employees to manage is because he is a one man company and he is so efficient that he can pass that efficiency to his customers without sacrificing the quality. I highly recommend Omar.

We recently got our garage door installed and Omar was wonderful. He was quick to respond and…read moreprovide the best quote. On the day he came on time and did an amazing job - everything was done professionally and we have already received a lot of compliments on the garage door. Highly recommend!

Avi was a great service tech. He was onsite on time and very knowledgeable of the issue and how to…read moreget my garage door back to functional again. He provided the costs estimate for the current repair along with options for major replacements of spring/wheel and rails for the long term without any pressure or service up sale. I opted for getting my garage door functional again but will definitely reach out to Gil's Garage Door & Gate Services in the future since the service was quick and cost was fair. Avi was quick and got my garage door back working again in about an hour. I highly recommend this company.

I called and was offered a same day appointment which was nice, even though I had a non-urgent…read moreissue. The technician arrived on time and had called earlier to give me an ETA too. Honestly, the whole appointment was really confusing for me. I'm not sure if it just depends on the technician, but I didn't get that "free quote/estimate" as advertised on Gil's website. I felt like there was a lot of upselling initially, such as pressure to get entirely new cables, rollers, and springs when my initial concern was the gap between the door and floor (potential rodent entry). When I questioned if this was really necessary and that I wasn't interested in pursuing any of those services same day, the technician made comments such as "when it breaks let me know" which was unsettling. Later he did say that I could reuse the rollers and cables I already had to save money which changed the tone of things. He also kept asking personal questions which was uncomfortable. At the end of the appointment, I was slapped with a $721 bill - for what??? Note, if you want to avoid the 3% charge, they recommend paying via Zelle or Venmo (they did refund me the $21 (3%)) since I paid via Zelle. Initially the technician just asked me to Zelle/Venmo him (I didn't even know the amount yet!), but I refused without seeing some kind of invoice first which I did receive in the customer portal minutes later and did pay. Anyways, after the technician had left, I called back to ask for clarification on the services with the price breakdown (learned that it was $175 each for panel repair, motor limit adjustment, springs retention, door rebalanced). I contacted the company again to seek clarification on the services such as whether or not there's standard pricing or if written contracts are typically utilized. I wish there was more explanation on the services. I guess the technician/company could tell I was confused about the situation and at least offered to rectify the situation a few days later which they did. They wanted to emphasize customer satisfaction which I do appreciate. I think the overall experience would've been much more pleasant if everything was in writing and there was actually a (no-pressure) free estimate as advertised. Overall, I don't think Gil's Garage Door & Gate Services has any ill intent and they do value customer satisfaction. Maybe it just depends on the technician. Also recommend buddying up with someone during the appointment to avoid being asked personal questions or reduce possible upselling. Other than that, Gil's work quality seems fine and they are very quick.

Abel is the primary technician who services our property's vehicle and pedestrian gates, and he has…read morebeen outstanding. He is very communicative, always provides timely turnaround on bids for any services we need, and keeps management informed of any issues or recommendations. He's also very personable, which gives us confidence that our property is in good hands. I'd also like to recognize Lorie, who is always helpful in processing our work orders quickly and efficiently. Her responsiveness makes the entire process seamless. If you're in the Hayward area and need a reliable company to service your gates or access control systems, I highly recommend this team!

HONEST QUOTE. NEXT DAY INSTALLATION. Garage door spring broke in the afternoon after hours. Got an…read moreappointment the next day. Sent project request out via Yelp. More than half wanted to come and do an in-person estimate, when I told them what I wanted. New springs and a new side mount garage door. Dave from R&S was one that actually gave me a quote and was willing to answer questions quickly and did not give me BS. I knew if I let people come and estimate they would be pushy to just get it done. R&S' price was competitive and they were willing to do the electrical as well, so yes, I went with them. Edgar showed up the next day. I now have a lot more room in my garage and my car is no longer trapped.

We can't recommend Larry and Real Garage Doors enough! We originally hired a different company to…read morereplace our garage door springs just 4 months ago and already our garage door broke! We called Real Garage Doors (Larry) to come inspect the issue and even though he wasn't the one who did the original work, he took the time to inspect and explain what was wrong, and even stayed to help us speak with the other company so they understood what needed to be fixed since we had warranty and paid a lot for the springs. Larry was knowledgeable, honest, and genuine! He made sure we were taken care of even though he wasn't making a dime from the visit. We wish we had found Larry and Real Garage Doors first and would have saved ourselves a lot of frustration and money. We'll definitely be using them for any future garage door needs!

Last week, I had a garage door emergency causing the door to pop off after 4:30 PM. Everyone I…read morecalled estimated the earliest they could come out would be the following morning or later (understandably).` Given the config and garage contents, I couldn't leave the garage un-secured. Before I could panic, Mike from Real Garage reached back out and said he could send a technician that night if I got back to him. Larry arrived by 6:30 PM and had everything back and running within an hour. He's meticulous, fast, and professional. I can't recommend this team highly enough. They took what would have been a sleepless night and worry to resolving the problem in under three hours. They will be my go-to maintenance and repair from now on.

Manny Mendez from Right Way Garage Doors came to service our garage door. He is a magician…read moremechanic. Not only was he able to get the lower panel stuck in the wall safely out, but was able to get the garage door working by being creative and effective. Ask for Manny Mendez Right Way Garage Doors have been courteous and efficient. They are Costco vendor and have pretty good deals for garage door replacements and repair. Thanks guys, Sanjay Minocha, Milpitas

We had a new garage door installed by The Right Way Garage Doors. Our technician, Alex was…read morecourteous and did a good job installing the new door. However, my overall experience was very disappointing. This installation ended up being our 3rd appt. because the door wasn't received on time. While delays can happen, what disappointed me most was the condition the project was left in. After the installation, Alex pointed out a noticeable gap at the bottom right corner of the garage door and explained that it was due to our uneven driveway and that there was nothing they could do. The problem is that we didn't have this issue with our previous garage door. With the new door, the gap is large enough that rodents could easily get inside the garage. I understand that an uneven driveway can create challenges, but I expected better customer service and a greater effort to find a solution. For example, offering a thicker bottom seal, a larger bulb seal, a multi-layer seal, or another adjustment to help minimize the gap would have shown that the company cared about delivering a finished product, not just completing the installation. In my opinion, a job isn't truly complete if there's an obvious problem that affects the function of the door. The new garage door should look and perform at least as well as the old one, but unfortunately, it actually looks worse because of the large gap. I appreciate Alex's installation work, but I'm disappointed that no effort was made to address the issue or offer possible solutions. Unfortunately, I regret choosing this company for our garage door replacement.