Robert was the best!!! Extremely knowledgeable! So kind and approachable! He took his time and made…read moresure we got the right shoes! Brought us several pairs to try on. Best shopping experience ever!!! Highly recommend!!!

As soon as we walked in Roberto greeted us and they made us feel welcomed. They are very helpful…read moreand patient. Very Knowledgeable, based on the answers my husband gives Dev, he'll bring another set of shoes to try . Thanks Dev and Roberto for your suggestions and explaining the difference of the shoes, we had a great experience at this store.

Since I was in the South Bay (and specifically the Manhattan Beach area) I knew it was time to get…read moreanother pair of walking shoes as well as a pair that I swear will never leave the house! And although this particular location doesn't partake in the buy one and get the second pair for 50% off (because....simply put they don't have to-lol), there was still 15% to be had assuming you took a virtual picture with celebrity Howie Mandel! That along with some rewards dollars, and I made out pretty good On the two pairs of shoes I opted for. CSA (customer service All Star) of this experience was Miriam-pictured. She was not overly pushy (sometimes this is a fine line in retail) and yet made her presence known multiple times without crowding her customers. And while it took her a few trips both with myself and the other person she was helping, all's well that ends well as she made the sale and I obtained the product I was hoping to get. Thanks Miriam, your a credit to the Skechers brand!

For some reason l l've never bought Skechers before and looks like I missed out. I like the…read moreclothing styles at reasonable prices in a fairly large, well organized store. I bought a fall jacket and long sleeve shirt that go well together for only $80. Staff was helpful and service was on point. Recommended for quality, stylish clothes and value prices.

Is rather purchase online due to items being on sale or discounted on app than in store…read more I got my most recent package and the things in package were not what I ordered, thus missing 10 pieces. I went to this location for return and to get refunded. First off, line is always long and incredibly slow. They finally ring me up and the manager is called to approve return. She tells me to not return in store and to do it over the phone. The app clearly states you can return anywhere, including in store. Terrible customer service.

I ordered 2 toddler shirts online the other week. The price advertised was supposed to be half…read moreoff. I was notified by text that my order was ready for pickup, and I headed over. Pickup was easy after standing in line and I left with the items. However when I got home and looked at the tags on the 2 shirts, the original ticketed price was less than the online retail price. I had to call their customer service number about the discrepancy. The agent was able to make the price adjustment over the phone. I found it odd that the retail prices were different online versus the physical tag. Glad that I checked. Otherwise, the shirts were cute and given as gifts.

The location is good. In downtown Manhattan Beach so parking is not as easy but manageable…read more The service was good. Very friendly and pleasant. There is a good selection of clothing. And there is a sale selection to provide value for people looking to a bargain.

i really love this brand i also love this location…read morealways friendly associates and avail for assistance, if needed the store is clean the layout of the store is easy to understand the selection is great and trendy their prices are competitive compared to other athleisure brands parking: metered street parking or there is a paid structure across the street

I never thought I'd ever write a review about Macy's but here we are…read more Not going to lie...this place rocks! The staff is always super friendly and professional. There's a huge selection of clothes, shoes, fragrances etc and often on sale! There is absolutely no pressure to buy anything from the staff (I'm a fan of that). I'll leave you with this...if you're looking for a place to that treats you right and has competitive prices you can't go wrong with Macys. Stop by and see for yourself. I said what I said! I'm a fan! Peace.

You can't make this stuff up folks!…read more I was just approached by a woman in the bed-matress-furniture dept up here on the 3rd floor and was asked to leave since I had "was seen sitting for too long and obviously not buying anything". Nevermind the fact that my mother and I spend thousands annually with the brand, and at this location in particular-(see my previous reviews here particularly the one where I dropped $300 plus on that new Channel Blue) not too long ago! No wonder why they're reviews and stars here so low. While the cologne Dept is staffed with pros, the furniture- bedding and mattress department leaves a lot to be desired-unless of course this timeline or deadline is to how long someone can stay seated is written into policy. I proceeded to make my way downstairs within another department entirely to ask about talking to a manager. Within less than ten minutes a Manager named Terry (female) came down to listen to my complaint, and informed me that she would have a "talk with the individual in question"-whatever that entails. I asked the manager wether or not there was an official Macy's policy that gave staff or associate's of Macy's (particularly within the mattress or furniture department) the ability or authority to actually TIME how long said person can be sitting at or within the furniture department and whether or not the staff had the authority to ask them to leave kindly or otherwise-she indicated there was in fact no such policy. I'll be reaching out to Macy's Corporate come this Monday to follow up-and ensure that no such policy exists, and just what the boundaries or limitations are going forward to save other people the awkwardness and embarrassment of having to get up and move off the furniture- particularly when all they were going to do was to be seated for a few more minutes anyways. What an overall embarrassment and a joke to the realm of customer service!

Daughter n I did the Run n Recover today w Dialed Health and Runner's Hiii ! Was our first Cold…read morePlunge and we were ambivalent at first but then did it twice ! Very refreshing after running in the hot sun ! Everyone was super nice too! You all were amazing! Thanks all and Lululemon !!!

As a first-time Lululemon customer, I was extremely disappointed with my experience. I purchased a…read moresweater that was very expensive, and when I got home I realized the security tag had not been removed at checkout. This is a basic step that should never be missed, especially for a high-end brand like Lululemon. To make matters worse, I live about an hour away from the store. This mistake now requires me to make an extra trip solely because of an employee oversight, which is very inconvenient and time-consuming. With gas, traffic, and my personal schedule, this is not a small inconvenience. I called the store to address the issue and spoke with the manager. While the manager apologized, that was the extent of the response. This was not my mistake, and simply apologizing does not make up for the inconvenience, time, and effort this has caused me--especially as a first-time customer. When customers are paying premium prices, they expect careful attention to detail and a smooth checkout experience. I feel that some form of compensation should have been offered, given that this situation was entirely avoidable and due to staff oversight. Employees should be more careful when handling expensive merchandise. This experience left me frustrated and disappointed, and it has definitely impacted my first impression of the brand.

Really good place to find the newest style shoes. Normally i dont buy from mall shoe stores due to…read morethe prices, but this time they had a great pair of Nike Air on sale $60 off. So i jumped at the deal. I did notice lots of other good deals as well. Big selection, shoes and other stuff, socks, clothes etc. Great service, friendly helpful and nice. I would shop here again for new sneakers!

Many employees just standing around just chatting with one other. that's why I went to the shoe…read morestore across

Amazing customer service. We took my little cousin and they were all ready to assist. They made us…read morefeel welcome and even helped us get some items shipped. This location was fully stocked and helped the selections happen much faster. Who ever was on shift at 6pm on 5.3.2025 you all are amazing!!!!

Y'all get 5 stars for having yugioh skateboards lol Friendly…read morestaff quick in and out. First visit in a while ended positively