Best location ever ! Ricky is such a good help and knows what he's talking about def recommend this…read morelocation they give an honest price !:)

Worse place to come really bad service don't even speak English Indian or Asian people I was trying…read moreto activated my new phone need it a SIM card!!!

6/2/26 Cox Craig Rd, North Las Vegas:…read more Samantha's service was amazing. She attentively listened and provided above and beyond customer service by providing a new router that might help in activating my 2.5Gb internet speed. From all of my phone calls no one has provided that solution. But lease recognize Sam for being a true customer solutions specialist. I am still looking forward an earlier technician visit before Thursday, 6/4/26.

Came in with my husband with an issue regarding our bill being raised & messed up…read more Diamond was able to explain to us why & what our options were. She is efficient and we are so thankful for her help. Thank You Diamond!

I have lost service for 10 days having to use my WiFi in order to even make a call or losing a…read morecall. I had reached out numerous time via Chat and finally reached their "corporate office" and had a representative by the name of Michelle finally reach back. But... the amount of time and effort I had to put into going thru rep after rep on their chat lines was unbelievable with them making me go thru numerous loops even doing master resets, getting new eSIMS, but even my neighbors who had AT&T knew there were problems with the AT&T cell towers and they were honest with the neighbor and even credited him with $100.00,,, This did not even cover a daily dollar amount of what my bill is monthly but could never pay for the amount of stress and time on my part that it cost me,.. but what do they as they had absolutely no clue what this was on me as a senior... I called it senior abuse!!! I had to laugh because today I received an email from Michelle as follows : FROM Michelle P. (Consumer Cellular) Sep 2, 2025, 15:31 PDT Hello Marta Lessar, Thank you for keeping us updated. Once again, we apologize for the service issues and any frustration this has caused, and appreciate your patience throughout this matter. A credit of $15.00 has been applied to your account. Thank you, Michelle P. Executive Resolution Administration Customer Service 800.686.4460 www.ConsumerCellular.com

In the event of a death as a loved one consumer cellular must be the worst service you might have…read more They will keep you trapped in your service contract forever. They will instruct you to turn off the loved ones phone send in a death certificate, all the while you cannot receive your bill because it is online no paper trail. You cannot receive your account # because you are now stuck. This has been going on since March 14, 2025. It is beyond me to be held responsible for a bill that is not being used. Both phones are incapacitated and there is no way to get that number transferred. All numbers as you know are attached to all billing. Can't pay bills without your number. Phone was lost. There is nothing we can do and consumer cellular has no compassion whatsoever. My suggestion would never enter an agreement with consumer cellular. Save yourself run.

Cricket Wireless on Tropicana and Boulder Highway gets 5 stars and 2 thumbs up from me. I'm…read moreofficially done with AT&T, and Verizon, I can't believe I waited this long. Cricket has everything they offer at a much lower cost. I had several questions but I was fortunate to have Stephanie as my salesperson, she is awesome to work with. Stephanie knows her product and took the time to explain all of the benefits Cricket has to offer. She demonstrated the phones I was interested in and helped me make the right choice. Plus, she gave me a deal I couldn't pass up. Cricket was a pleasant surprise and Stephanie is someone I highly recommend if you need anything cellular. Thank you Stephanie and Cricket wireless! Sean

It's funny how the store manager was so quick to add a line for me and sell me a new phone but when…read moreI came back to ask about why I was being over charged she told me to come back the next day because corporate was coming. I refused and ask her to look at it now because I was unable to come back. She got a big attitude, rolled her eyes, and reluctantly looked up my stuff. She was extremely rude telling me there isn't anything she can do that I would have to call 611. I ended up walking out because I hate how she pretended to be so helpful to sell but when I needed help she gave me the biggest attitude and was so rude.

This review is for Sara, who handled a very difficult situation with grace and professionalism. My…read moretraveling partner was having issues with his Apple Calendar not syncing with his Outlook. News Flash - they don't talk to each other The second issue was that his screenshots were not being delivered to one person in a group text who has an Android phone. Cue the cut card from SpongeBob, About 90 mins later Sara was able to fix the issue. Sara saved the day. Remember, not all heroes wear capes. Thanks Sara

Terrible service today. Ive ben to this location several times throughout the years for pickup of…read moreonline orders and visits to the Genius Bar. Today's appt was at 5:30pm as my AirPods are having sound issues and I have Applecare +. Checked in at 5:30pm was told to have a seat. After about 20 min no one came over as they usually do, so I flagged down an associate. He got someone to bring me back to the Genius Bar area where I sat for an additional 10 minutes or so? before I had to flag down the same guy to ask what is going on. He then got someone to come over to assist me. By this time I had been there almost 40 minutes. The technician that helped me was very nice. He took my AirPods off to the back to test them. Ultimately ended up replacing both. This 1 star rating is no reflection of my technician as he was great. It is reflective of the poor service and communication from the staff that checked me in. I ended up in the store over an hour for something in past experiences has taken roughly 30 minutes.

I took my laptop in for a hard drive replacement and these folks did an outstanding job, my laptop…read morewas back in commission within 3 hours. Once I got it home, I could not add my e-mail account and went to the store twice and each time they took the time and effort to help me correct the problem, which was my fault not their workmanship. This repair shop is professional and the prices are fair. I will always return to this place to repair my electronics. Great people. Raul Elvins

iPhone 13, paid 120$ for a cheap screen, and bad business practice. Screen makes my phone overheat,…read morebrightness decreases dramatically. My phone cracked not even a week after only falling from my bed (my bed is on the ground no bed frame) I came back within that same week and they just offered me half off. Wouldn't recommend this place to anyone who values quality. Staff were respectful and fast with the screen replacement.

I got there at 730pm when they close at 8pm due to getting off work late. Online and store door…read moreshows 8pm. They saw me as I knocked at the door at 733pm and ignored me outside once they saw me. They might not care losing a client that easy after we had recently purchased at their store. All the driving for nothing. They didn't honor their customer service. Hope other people read this and don't go shopping there.

Needed boots for work. Valeria was very sweet and very helpful. She helped me try on like 15 pairs…read moreof boots and was so patient and kind. 10/10 service