I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

Todd was awesome. I sent him a message and he called me the same day and got unifi products to…read moreadopt and even took the time to setup my IOT network to separate them away from my primary network. I wish I found Todd earlier, he could of given me his advice before purchasing my Ubiquti equipment but overall, he was friendly and new his stuff. I will call him for any future networking needs.

Showed up 20 minute before close to locked doors, and the guy didn't even bother to look twice…read more Awful

Ask a simple question when dealing with any company that has the Verizon logo posted. IS THIS A…read moreCORPORATE STORE? If not, walk quicky to the exit and never come back. These monsters don't ackowledge your presence when you walk in the building. Just join a vague queue and hope someone eventually decides to speak. Beyond that, watch out for the extra fees they tack on for the convenience of being taken for a ride.

I stopped by twice here in a week to get service and assistance with my home internet service. Both…read moretimes I was helped promptly and received stellar customer service. The staff here are friendly, courteous and helpful. Even though it was inconvenient to have to come twice back to back; I greatly appreciate the service and resolution for my issue.

(1) Took three physical trips to the store to get a working router. (2) staff was rude and…read moreunhelpful with each visit unless you're there to buy more services. (3) they asked for a death certificate to close my father's account which made sense, but when I brought it to the store, they never asked for it or looked at before closing the account, and (4) the store is unable to accept payments in cash unless you round up to the next dollar because payments are only through a kiosk that doesn't give change. I know, who pays cash anymore, right? But after Cox repeatedly called me about the cancellation of services after I told them the service was for my father who passed away and they still didn't stop the sales calls, I didn't want to provide them with any other means of data collection off me or my family by using a credit card.

My office location in Reston was too far from the POP center so did not have a lot of options for…read morean ISP. MegaPath took us on and provided internet and eventually VoIP as well. Because of our location we struggled with service issues that eventually led us to switch to business class cable once it became available at our site. I just want to say that MegaPath tried very hard to resolve and mitigate the problems we experienced. Their leadership was especially responsive and took personal responsibility for our customer satisfaction. Thank you Craig Young and Rod Brownridge for your professionalism and effort. Excellent customer service!

The tech consultant that helped us was incredibly helpful - Phi! He was knowledgeable about the…read moreprocess for switching over and did a wonderful job setting up all our new phones. 10/10 service!

I want to give a shout out to the store manager of this location...Doug. He is great at what he…read moredoes and is extremely personable and easy to work with. He is super efficient and capable, always multi-tasking and making sure his customers are happy. I've been working with him for years now and I just want to say he is amazing. If you need assistance with your phones and or your Verizon account Doug has your back. Thanks dude.

The rates for Honduras are 0.175 and 0.249 cents, in my bill for January 2015 they are charging…read more0;49 and o.66 cents. This is a misadvertisement, Be careful with what they offer.

From the owner: Telephone Service, Business Telephone Systems, Hosted PBX, SIP trunking, VoIP, Call Centers,…read moreInternational Phone Cards, Call Recording, Conference, Polycom, Yealink, Grandstream, Cisco

This gentleman runs a top notch electronics and phone repair shop. We are repeat customers and he…read morealways remembers his customers and is very personable. He has a high degree in quantum physics so he knows what he is doing. Replaced my girlfriend's full front and back of iPhone in 2 hours. He even threw in a free screen protector and gave us a discount while sticking to the top notch materials. Excellent value!

Ali Repaired a Lenovo Ideapad with a broken hinge…read more Professional Efficient Repair Charges are reasonable. Highly recommend