I read the reviews for this company and was impressed by the feedback even though there were only a few reviews given. I called this company twice to make an appointment for someone to come and service our heater, I had to leave two voicemail messages, no one has returned my calls after waiting 4 business days. I will be going with a different company. read more

I needed a new thermostat and called this company because of their name and 5 star reviews. My husband, who recently passed, was a Veteran and I know he was always big on us using Veteran Owned Companies. I was greeted over the phone with empathy and knowledge and was able to book an appt within a few days. Angel was our service tech and he was great. Guided me through what needed to be done, and when complete, showed me my new thermostat and how to use it. Pricing was fair. I would use them again and refer them to neighbors and friends. read more

This review is a few weeks overdue - thanks to the recent heat wave, I got reminded of how fortunate I was to discover Kirk when I did. Had a coil problem and contacted Kirk for a 2nd opinion after getting offputting vibes from the 1st company. Both came up with the same solution in the end but difference being 1. Kirk did not oversell brands he prefers (resulting in driving labor costs up in order to "fit" one brand of coil into existing unit.) 2. He found a temporary solution that would keep my a/c running unlike the other company who completely disabled the system and scheduled me a month out! 3. Super informative and takes the time to explain the possible issues so homeowner can make an informed decision. For once I felt like I was actually dealing with an honest person in this industry! His pricing is exactly as described here and very transparent and didn't feel like selling services 1 at a time until the "right" solution was found. He also guarantees his work so you can rest assured you're not just throwing money down the drain. Highly recommend Kirk and Veteran Air '99! read more

Veteran Air '99 Heating & Cooling - Cracked pan :( - Heating & Air Conditioning/HVAC Near Me

I reached out to a different vendor, not Veteran Air99, a vendor that had 238 reviews and a 5 star rating. Yelp asked me if I wanted multiple quotes, I clicked yes. Kirk from Veteran Air was one of the 5 vendors that responded via email. I called Veteran air and the other vendors, I got quotes from 4 out of 5 vendors via phone/ email. I chose Kirk from Veteran air 99 because he had the best quote. Here I am logging into YELP to write him a review, and I see he only has 16 reviews. I would not have chosen him if I had seen the number of reviews he had, I go for the companies that have large number of reviews. Well, I am glad I chose Veteran Air 99! Kirk was on time, communication was great, did exactly what he said he would do, charged me way less and than the other vendors! I scored. I definitely recommend this guy, you are making a mistake if you scroll on by! Maybe I will stop looking at how many reviews a company has, and give them a chance if the reviews are all good. I think some of the reviews are fake that's why. Well, this one is real! Best of luck with your repair! read more

Man, it was 114 today! So glad Kirk replaced my 20+ year AC a couple weeks ago. Its a high efficiency system so I should save some money on electricity. It comes with a lifetime warranty that offers complete replacement of anything goes wrong with the unit. He also replaced my furnace last year. I got other quotes for my furnace however Kirk gave me a better system at a much better price and it set me up perfectly for the AC replacement. It included a Nest thermostat which I'm quite pleased with also. Kirk is very knowledgeable, honest and does good work. I'm fact, he also helped me replace my water heater many years ago. read more

So I am one those people that usually want three estimates before deciding on service but air places charge for estimates so that would add up. I read the reviews and picked two. The 1st one told me things were in very bad condition and said my motor needed to be replaced. Then Kirk came, I didn't tell him anything until after he told me his recommendation, and he told me logically what was needed. I didn't need a motor change just capacitor change . Then he showed me the price from his ordering system for the part. He was transparent /fair in his pricing, friendly, wore booties, and he is a veteran. I truly appreciate Kirk for his service for our country and for his service today! 6 stars! He's great with emergency calls too. Highly recommend him. read more

Could not be happier with the service provided by Veteran Air. Kirk was exceptionally professional and efficient. We have had service from other HVAC providers in the past that seemed to be most interested in up sales. There was absolutely none of that from Veteran Air. They will be our go to from now on. read more

You know what's better than sweating it out through an extreme heat wave? Calling Kirk and having him fix your HVAC unit. I called Kirk and he arrived five minutes early to our appointment. He was extremely professional and knowledgeable. Kirk uses an app to help diagnose the issue. He quickly fixed the issue by adding freon and by checking out the compressor. Kirk proceed to come inside and check out the temperature differentials of the intake and vents going throughout my house. I would definitely call Veteran Air '99 to fix my AC anytime. The service was great and the price was very fair. read more

Kirk was responsive, reasonably-priced and managed to squeeze us in during a record hot spell. I was particularly impressed by his ability to correctly identify the problem solely from my description. He unplugged the condensate line and put everything back together while socially-distancing and masked. He was at once friendly, professional and solicitous. I really can't say enough about his character and service! 10 Stars! read more

I had an older Freon based system that was leaking. Kirk did a great job specifying and installing my system. He was knowledgeable, professional and gladly answered my numerous questions. Furthermore, I got a top rated system installed for thousands less than from the other guys (and no up sell BS). I would highly recommend Veteran Air 99. Philip B. read more

Kirk was able to come by the same day I called and quickly diagnosed the capacitor as the problem. Fortunately he had a replacement capacitor on hand and was able to do the repair quickly. The charge for parts and labor was very reasonable and I would feel comfortable recommending Kirk to family and friends. I'm glad Kirk was able to squeeze me in. Even one afternoon in this heat wave without air conditioning was too much. read more

Kirk was very quick to respond to my request for assistance with our malfunctioning Amana furnace. His diagnostic fee was half that of other places AND he discussed with me the likely causes AND he provided an estimate for each solution. Kirk did all of this in advance! If you look at his CSLB license you'll see that he has been in business since 1999! Kirk - the next time my A/C or furnace dies, I will be back in touch. John (Cici's spouse) read more

You know how when something breaks (your car, your water heater, your A/C, whatever...), you need someone that you can trust and that you know is honest and will give you the honest truth about your situation even if he could make more money if he told you something else and you also need this guy to charge you a good price for whatever you do need? Kirk with Veteran Air '99 is that guy!! He really is! I was out of town and my A/C broke and it was hot this past summer and my wife called in a panic. Kirk is a friend from church and I knew he did A/C and so I called him to help me impress my wife I was a good husband while I was out of town. He came over the next day and my unit was fixed that day. The price for the repair was better than I expected. He even realized after the fact that he forgot to waive the service fee and overcharged us and then come back to my house and gave us cash back to keep his conscience clear. Who does this? If you need your A/C or heating repaired, trust me and call Kirk at Veteran Air. He's honest, he knows what he is doing, he does great work and he has very reasonable pricing. You won't regret it. read more

I found Kirk on Nextdoor where he was advising people whose AC went out during the July heatwave of alternative, cost-effective solutions on how to fix their units. Many people were quoted egregious prices to fix their units or were recommended to replace their systems altogether and turned to Nextdoor for a second opinion. Kirk was thoughtful in his responses and tailored his advice to each individual's problems, which is what initially caught my eye so I contacted him to take a look at the AC unit at my rental property which had a slow leak. Kirk was kind and respectful when he took my call and gave me an initial estimate over the phone based on the problem I described to him. I've had no fewer than 5 different technicians (or shall I say crooks?) over the years who were more than happy to fill up the refrigerant in my system and collect a $500 check from me each year. Whenever I inquired about a permanent solution, many of them said there was no solution and suggested I replace the whole system (which is only 5 years old) or continue to call them to fill up the refrigerant once the AC no longer blows out cool air. Hmmm. When Kirk came out to take a look in-person, he was able to put in an inexpensive sealant fix which seals the current leak and prevents any future leaks. He also guarantees his work for 12 months. The best thing about his sealant solution is that it completely negates the need for an isolation test, which many companies charge hundreds of dollars for, on top of any additional repair fees once they find the leak. Kirk's sealant solution most definitely yields him less money per service call but I truly hope that his honesty and transparency to the customer will pay him back tenfold. This was the first time in 5 years where I didn't feel completely helpless and ripped off when dealing with this less than stellar AC unit. If you are like me and find yourself throwing all of your hard earned cash at greedy HVAC technicians year after year, please do yourself a favor and call Kirk to see if he can provide a better solution. Worst case scenario: you save yourself thousands of dollars. I don't know anyone who would be opposed to that :) read more

Kirk and his team installed a new zoning system for our heating system and they did an excellent job. Kirk was helping us to select the right system, collect the parts and install them professionally. I am really happy about the quality of his job. read more

Fantastic quick friendly service. He also answered all my questions and I followed his work out of interest. He explained everything he was doing. He even verified the new part was functioning within spec before installing. I could not be happier. I would recommend them to anyone. read more

Kirk is so creative and explains things so well! My house is 2 stories with 1 air conditioner. The upstairs was so warm & the downstairs was comfortable. It was uncomfortable sleeping many nights. After sharing my experience with Kirk, he says I think I have just the solution for you. He placed a "whole house fan", but not what you are thinking. There is no loud or unsightly fan in the middle of my upstairs hallway. I don't know all the technical names of what he did, but I can tell you my upstairs is so much cooler without running the air conditioner. So there is a timer switch in my master bedroom closet that I turn on when I get home. 15 min later this fan has taken all the hot air in the upstairs and attic and pushed it out of my house. This has greatly improved the temperature of our home and saved us money because we don't run the air conditioner as long. Thank you Kirk! read more

Just had a maintenance service by Kirk. He is professional and on time. His price is fair. Highly recommended!

Kirk has been out to repair our 23 year old hydronic HVAC unit twice and he is meticulous with his work and ethics. We definitely recommend him! read more

I recently moved into a new condo and had a small issue with my furnace. Kirk's quote was very very reasonable, and he was very accommodating. He showed up on time, was incredibly knowledgeable and let me hang over his shoulder the whole time and ask questions. He even helped me with one of my little side projects! If anything else goes wrong with my system, I know exactly who I'm going to call! Thank you, Kirk! read more

On time and great service, arrived wearing mask.. Wore shoe covering while walking through the house. Financially thoughtful with great service. Kirk finished the repairs in a couple of hours. read more

Kirk was quick to respond and get over to diagnose our furnace. He quickly diagnosed the problem and found a solution in our tight budget. He is very fair and honest and really seems to care about the customer. Not something you find often anymore. I highly recommend him and now have him doing a winter tune up on my Mom's furnace. read more

I give 5 stars to Kirk Rawls! Best techniques, best service and best price! Make appt. with him!!

I have an AC unit about 21 yrs old. Since I move into this house I have never had anyone take a look at the unit since it works fine all those years. Early this month I noticed that it was not cooling and ask one of the local ac vendors to take a look. Upon checking I was told that the unit is out of freon and most likely have a leak. Options were presented but basically, the only viable solution they say was a replacement unit. For a cost of about $7K. I found Veteran Air 99, (Kirk R.) posting on another site and he offered a solution to a client that fits my alley. Apparently, he is the only one that suggested to have the leak fixed and change the R22 refrigerant. So I ask him to fix my unit and after about few hours of work. He has restored my unit and the leak has been fixed. I now enjoy a cooler house with a fraction of the cost if I had to replace it. Thanks so much for all that you did Mr. Kirk R. ! I am truly impressed by Mr. Kirk professionalism, from the start he explained his solution and what needs to be done to my unit. He was very thorough very precise with his work. For you guys who have an older unit, rest assured, replacement is not the only solution. Call Veteran Air '99, have a Kirk take a look at it. I believe he can solve your AC problem. read more

We had a 24 year old hydronic HVAC system that we had been "band aiding" for years. We finally decided to replace the system and had Kirk do the work. What was supposed to take two days, took over four due to the way the builder had installed the original unit, and a host of other complications that arose. Kirk stayed with it to the end, and for the original quoted price. I am so glad I found him on Next Door and he will be our go-to guy from now on. read more

We had noticed that our AC wasn't getting very cold but we were getting ready to leave for vacation. Just got back yesterday and did quite a bit of research and found Veteran Air '99 on our neighborhood website. Kirk came out today, diagnosed the problem (only needed more coolant thankfully) and now my house is cool again. He was very honest and didn't try and sell me something I didn't need. I would absolutely use them again for any AC needs. Thank you Kirk! read more

My AC was not blowing as cold as it used to. I contacted Kirk and he was able to come by the next day and diagnose the problem. He recharged the system for a lot less than I have heard others have had to pay. He was thorough, friendly, and quick. I can highly recommend Veteran Air 99. read more

I have been very pleased with the service I have received from Veteran Air '99. Kirk was able to diagnose a very difficult problem that I was having with my AC system. Two companies tried before I called Veteran Air '99, but within a month of each of those visits the AC went out again. Kirk came in and worked on my system until he found the problem, a hard to find crack in one of the pipes going into the air handler. He fixed it at a very reasonable price and then filled my system again at less than half the cost of R22 I had been paying the other guys. I can highly recommend Veteran Air '99. I have been impressed with Kirk's honesty and fair prices. read more